ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

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Why Join Us?
 
DISCOVER UNLIMITED JOB POSSIBILITIES
 
CONVENIENCE One Stop Shop - One Day Hiring
 
Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

<ul>
	<li>Handle inbound and outbound customer service calls.</li>
	<li>Gather customer information as required.</li>
	<li>Recommend solutions and other services if appropriate.</li>
	<li>Delight customers and ensure best customer experience possible.</li>
	<li>Determines requirements by working with customers.</li>
</ul>

Call Center Associate

<ul>
	<li>Deliver dynamic training lessons across the project to a diverse learning audience.</li>
	<li>Ensure effective knowledge transfer via an assortment of teaching techniques, assessment tools and continuous improvement opportunities.</li>
	<li>Perform training needs analysis, training design and material development.</li>
	<li>Standardize training modules - ensuring alignment with new process releases</li>
	<li>Collaborate with Quality team and management across sites to identify learing gaps and develop LEAN, solution oriented and measurable training.</li>
</ul>

Compensation: Php 25,000 to 45,000

Training Specialist | BPO | Call Center

<ul>
	<li>Handle customer queries, account verification, payment confirmation and other inquiries.</li>
	<li>Maintain company standards during recorded calls in order to ensure high quality service.</li>
	<li>Provide support and reassurance to clients in resolving any concerns.</li>
	<li>Makes customers and their needs a primary focus of one’s actions.</li>
</ul>

Call Center Agent | Baguio

<ul>
	<li>Participate in development of client training programs by:
	<ul>
		<li>Identifying learning issues.</li>
		<li>Recommending instructional language.</li>
	</ul>
	</li>
	<li>Manage large amounts of inbound and outbound calls in a timely manner.</li>
	<li>Contact businesses or private individuals by phone.</li>
	<li>Determine requirements by working with customers.</li>
</ul>

Call Center Agent | Taguig

<ul>
	<li>Deliver prepared sales scripts to persuade potential customers to purchase a product or service or make a donation.</li>
	<li>Contact businesses or private individuals by phone.</li>
	<li>Enter new customer information into system.</li>
	<li>Produce call reports.</li>
</ul>

Call Center Agent | Pasig C5

<ul>
	<li>Deal directly with customers either by telephone or electronically thru emails, chat and other messaging system</li>
	<li>Respond promptly to customer inquiries with courtesy</li>
	<li>Perform customer verification and provide pricing and delivery information</li>
	<li>Identify and assess customer needs to ensure satisfaction.</li>
</ul>

Call Center Agents | Eastwood Quezon City

<ul>
	<li>Maintain call center database by entering information.</li>
	<li>Manage large amounts of inbound and outbound calls in a timely manner.</li>
	<li>Participate in development of client training programs by:
	<ul>
		<li>Identifying learning issues.</li>
		<li>Recommending instructional language.</li>
	</ul>
	</li>
	<li>Document all call information according to standard operating procedures.</li>
	<li>Complete call logs.</li>
</ul>

Call Center Agent | Fort Bonifacio BGC

<ul>
	<li>Obtain client information by:
	<ul>
		<li>Answering telephone calls.</li>
		<li>Interviewing clients.</li>
		<li>Verifying information.</li>
	</ul>
	</li>
	<li>Update job knowledge by participating in educational opportunities and maintaining personal networks.</li>
	<li>Handle inbound and outbound customer service calls.</li>
	<li>Improve system performance by identifying problems and recommending changes.</li>
</ul>

Call Center Agent | Ayala

<ul>
	<li>Respond to questions.</li>
	<li>Keeps equipment operational by:
	<ul>
		<li>Following established procedures.</li>
		<li>Reporting malfunctions.</li>
	</ul>
	</li>
	<li>Maintain call center database by entering information.</li>
	<li>Take the customer through the sales process.</li>
	<li>Participate in development of client training programs by:
	<ul>
		<li>Identifying learning issues.</li>
		<li>Recommending instructional language.</li>
	</ul>
	</li>
	<li>Determine requirements by working with customers.</li>
	<li>Describe products and services.</li>
</ul>

Call Center Agent | Retail

<ul>
	<li>Contact businesses or private individuals by phone.</li>
	<li>Deliver prepared sales scripts to persuade potential customers to purchase a product or service or make a donation.</li>
	<li>Describe products and services.</li>
	<li>Respond to questions.</li>
	<li>Identify and overcome objections.</li>
	<li>Take the customer through the sales process.</li>
	<li>Obtain customer information and possible customer leads.</li>
	<li>Maintain customer/potential customer data bases.</li>
	<li>Follow up on initial contacts.</li>
	<li>Complete records of telephonic interactions, orders, and accounts.</li>
</ul>

Customer Service

Call Center Associate | Healthcare

<ul>
	<li>Handle inbound and outbound customer service calls.</li>
	<li>Gather customer information as required.</li>
	<li>Recommend solutions and other services if appropriate.</li>
	<li>Delight customers and ensure best customer experience possible.</li>
</ul>

Email Support

Communication Skills

Call Center Agent | Makati

<ul>
	<li>Provide answers to clients by:
	<ul>
		<li>Identifying problems.</li>
		<li>Researching answers.</li>
		<li>Guiding client through corrective steps.</li>
	</ul>
	</li>
	<li>Respond to questions.</li>
	<li>Resolve problems by:
	<ul>
		<li>Clarifying issues.</li>
		<li>Researching and exploring answers and alternative solutions.</li>
		<li>Implementing solutions.</li>
		<li>Escalating unresolved problems.</li>
	</ul>
	</li>
	<li>Obtain possible customer leads.</li>
</ul>

Call Center Agent | Mall of Asia, Pasay

<ul>
	<li>Provide customers with product and service information to assist them with making buying decisions.</li>
	<li>Assist with order taking and monitoring of order fulfillment.</li>
	<li>Able to handle rejections and provide alternative services or products based on customer preferences.</li>
	<li>Responsible for meeting individual and team matrices.</li>
</ul>

Call Center Sales Associates | Cubao

<ul>
	<li>Maintain call center database by entering information.</li>
	<li>Complete call logs.</li>
	<li>Meet personal/team qualitative and quantitative targets.</li>
	<li>Identify and escalate priority issues.</li>
	<li>Handle customers' inquiries both telephonically and by email.</li>
</ul>

<ul>
	<li>Responding promptly to customer inquiries.</li>
	<li>Maintaining a positive, empathetic and professional attitude toward customers at all times.</li>
	<li>Communicating with customers through various channels.</li>
	<li>Acknowledging and resolving customer complaints.</li>
</ul>

Salary Package

<ul>
	<li>Monthly fixed salary P18,000 to P21,000</li>
	<li>Night differential pay</li>
	<li>Performance incentives/commissions</li>
	<li>HMO benefit</li>
	<li>Paid training (full salary)</li>
</ul>

Kalibrr Job Search

Call Center Associate

Training Specialist | BPO | Call Center

Call Center Agent | Baguio

Call Center Agent | Taguig

Call Center Agent | Pasig C5

Call Center Agents | Eastwood Quezon City

Call Center Agent | Fort Bonifacio BGC

Call Center Agent | Ayala

Call Center Agent | Retail

Call Center Associate | Healthcare

Call Center Agent | Makati

Call Center Agent | Mall of Asia, Pasay

Call Center Sales Associates | Cubao

Call Center Agent | Makati

Call Center Agents | Cebu