TK Servicesa International Ltd. is a business process management and services provider, duly registered in the British Virgin Islands.

Our services range from customer operations to marketing, IT development and support, finance and accounting to payment and collections, project management and product development, and HR and admin management to management consultancy services. 

We take pride in our multi-culturally diverse, fun-loving, client centric, and innovative workforce who put integrity and customer satisfaction in the forefront of every interaction.

TK Services International Ltd.

<ol>
	<li>1. Develop a deep understanding of our product vision and objectives and translate them into a clear and actionable backend product strategy. Identify key opportunities for backend improvements to enhance product performance, scalability, and reliability.</li>
	<li>Collaborate with engineering, design, and other stakeholders to create and prioritize the backend roadmap. Define clear milestones, deliverables, and timelines to guide the development process. Continuously evaluate and adjust the roadmap based on feedback, market trends, and business goals.</li>
	<li>Create strong relationships with cross-functional teams, including the dev team, UX, QA, operations, legal and third-party vendors. Facilitate communication and alignment between teams to ensure smooth execution of backend initiatives and timely delivery of high-quality products, such as game deployments and back-- office-related initiatives.</li>
	<li>Serve as a subject matter expert on BO technologies, architectures, and best practices. Provide guidance and support to engineering teams throughout the development lifecycle, from initial design to deployment and maintenance. Help resolve technical challenges and make trade-offs as needed to achieve project goals.</li>
	<li>Championing the Terragon BO product vision and roadmap internally and externally. Collaborate with sales, marketing, and customer success teams to ensure alignment and support for backend initiatives. Act as a spokesperson for the backend product, presenting updates and insights to stakeholders as needed.</li>
	<li>Monitor backend performance metrics and user feedback to identify areas for improvement. Drive initiatives to optimize system performance, scalability, and reliability over time. Stay informed about industry trends and emerging technologies to keep our backend infrastructure competitive and innovative.</li>
	<li>Work on BAUs such as settling billing for third-party programs</li>
</ol>

Product Manager

Multisys Technologies Corporation is considered one of the leading software solutions company in the Philippines that provides a wide range of cost-effective, full-scale software services, system platforms, and integrations being used by thousands of companies and organizations.


Empowering Your Business

A leading software company in the Philippines, Multisys has been steadfast in seeking greater digital transformation for the country, through systems design, development (programming), and deployment (implementation).

Who We Are

We are a software solutions company backed by a team of full-stack developers and elite programmers.


What We Do

Multisys empowers businesses and is a partner to everyone. The wide breadth of copyrighted platforms and solutions that we openly offer underscores our relentless commitment to helping private companies operate more efficiently and grow, as well as to assist government agencies for faster and more effective delivery of services to the public.

How We Help

We put our heart and core on system automation and integration services that expedite various processes and transactions—ultimately helping reinforce the ease of doing business across the Philippines archipelago.


Corporate Principle

We pursue and bring solutions beyond software development to create impactful advancement to empower businesses.

Our Mission

Our mission is to build a sustainable and future-ready society by providing smart solutions to empower businesses and partners to expedite and streamline their processes.

Our Vision

Our vision is to revolutionize ways of life towards greater digital transformation through innovative software solutions.

Our Culture

We Work to Play and Play to Win
We maintain a casual work environment to inspire our people and help them achieve more.

Multisys Technologies Corporation

A Product Manager is responsible for developing strategic product plans, execution, and customer focus. Moreover, he/she collaborates with cross-functional teams and prioritizes product development activities, conducts market research and analysis, and monitors product performance to ensure the successful implementation of product strategies.

General 

<ul>
	<li class="text-justify">Maintains a thorough understanding of our own products and services, as well as ongoing projects to gain insights into the scope of product management;</li>
	<li class="text-justify">Conducts market research to identify customer needs, market trends, and competitive landscape, being able to create new products or assess the evolution of existing products;</li>
	<li class="text-justify">Collaborates with stakeholders to define and track key performance indicators for product success;</li>
	<li class="text-justify">Gathers customer feedback and incorporates it into the product development process;</li>
	<li class="text-justify">Communicates product plans, progress, and outcomes to stakeholders;</li>
	<li class="text-justify">Maintains good relationship with stakeholders, including customers, vendors, and internal teams to ensure strong team representation;</li>
	<li class="text-justify">Maintains current knowledge of industry trends, emerging technologies, and best practices to implement new ideas and approaches as appropriate;</li>
	<li class="text-justify">Prepares product presentations/demos and assists in sales team engagements for technical and product related queries or concerns;</li>
	<li class="text-justify">Prepares and submits daily, weekly, monthly, and annual reports as required by the Immediate Superior;</li>
	<li class="text-justify">Assists and participates in human resources and other company activities; and</li>
	<li class="text-justify">Performs other related tasks that may be assigned.</li>
</ul>

Product Management 

<ul>
	<li class="text-justify">Analyzes market data, user behavior, and product metrics to identify trends and insights;</li>
	<li class="text-justify">Product strategy development and execution;</li>
	<li class="text-justify">Defines product roadmaps, creates feature specifications, and prioritizes product features and enhancements;</li>
	<li class="text-justify">Collaborates with cross-functional teams to ensure successful product development, launch, and improvement;</li>
	<li class="text-justify">Utilizes agile methodologies for product development processes;</li>
	<li class="text-justify">Coordinates product launches, including go-to-market strategies and sales team training;</li>
	<li class="text-justify">Creates and maintains product documentation, including specifications, user guides, and FAQs;</li>
	<li class="text-justify">Monitors post-release performance and user feedback to identify areas for enhancement or iteration;</li>
</ul>

Customer Focus 

<ul>
	<li class="text-justify">Advocates for the customer throughout the product development process, ensuring interests are considered;</li>
	<li class="text-justify">Collaborates with UI/UX designers to create intuitive and user-centric product experiences; and</li>
	<li class="text-justify">Engages with customers/clients to build relationships and gather feedback to continuously improve the product and enhance customer satisfaction.</li>
</ul>

Product Descriptions

Product Development

Product Management

Product Positioning

Podcast Network Asia is a media and tech platform that offers on-demand audio content (e.g. podcasts, audiobooks, radio dramas, etc.).

It aims to drive growth for on-demand audio content by creating high quality podcasts. This adds value to listeners and brands who want to connect with people.

Podcast Network Asia

Job Title: Product Manager - Mobile App

Job Summary:

We are seeking an experienced and creative Product Manager to join our team and drive the development of our mobile application. The ideal candidate will be passionate about creating exceptional user experiences, possess a deep understanding of mobile app development processes, and demonstrate strong leadership skills to guide cross-functional teams towards successful product launches.

CIIT College of Arts and Technology

Want to help make a difference?
CIIT seeks to revolutionize Philippine education by putting industry-based + student-centered learning + affordable in the same sentence. We are looking for awesome people with a passion for sharing knowledge and empowering others to turn their own passions into a career. It also means working with others who have similar goals, a team with a shared desire to innovate in the education space, and non-traditional management that is committed to pushing boundaries in order to close the skill gap between education and industry. Help us in building the future of Philippine Education.

CIIT College of Arts and Technology

<ul>
	<li>Develop and implement strategies, frameworks, and methodologies for managing and improving organizational processes, with a specific focus on systems automation and development.</li>
	<li>Lead and manage process automation and development initiatives across the organization to enhance operational efficiency, effectiveness, and quality.</li>
	<li>Collaborate with stakeholders to identify process automation opportunities and assess their feasibility and impact.</li>
	<li>Develop and maintain comprehensive process documentation, including process flows, standard operating procedures (SOPs), work instructions, and process maps.</li>
	<li>Ensure that all processes are documented accurately, clearly, and in a user-friendly manner.</li>
	<li>Drive the standardization of processes across departments or business units to establish consistent practices and improve overall efficiency.</li>
	<li>Collaborate with stakeholders to identify opportunities for process standardization and develop strategies to implement standardized processes.</li>
	<li>Monitor and evaluate the performance of automated processes, identifying areas for improvement and optimization.</li>
	<li>Develop and deliver training programs to educate employees on documented processes, standard operating procedures, and process changes.</li>
	<li>Stay updated with industry trends, advancements in process management methodologies, and emerging technologies related to process documentation, standardization, process automation, and development</li>
	<li>Facilitate process mapping and reengineering sessions, working closely with cross-functional teams to optimize processes.</li>
	<li>Provide guidance and support to process owners and stakeholders in leveraging automation technologies and tools.</li>
	<li>Establish and promote standardized project management methodologies, processes, and tools across the organization.</li>
	<li>Develop a comprehensive project plan, which includes defining project objectives, scope, deliverables, timelines, and resource requirements.</li>
</ul>

Operations Manager

ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

ACES 
HIRES 
Get 
3,000 
Gift 
Reward 
(e.g,, Globe
Prepaid Load Card)

FaceBook 
Messenger 

m.me/acesjobs 

https://www.facebook.com/acesjobs/ 

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Why Join Us?
 
DISCOVER UNLIMITED JOB POSSIBILITIES
 
CONVENIENCE One Stop Shop - One Day Hiring
 
Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

<ul>
	<li>Handle customer queries via inbound calls and electronic messaging system</li>
	<li>Provide clear and concise responses to customer inquiries in a timely manner</li>
	<li>Guide and assist customers on process of product replacement, refund or tracking of shipment</li>
	<li>Provide appropriate solutions to customer concerns and ensure issues are followed through and resolved with utmost satisfaction</li>
</ul>

Customer Care Associates | Retail Business | McKinley Taguig

<ul>
	<li>Provide client support and technical issue resolution via email, phone, chat, and other electronic media</li>
	<li>Creates (opens/stalls/closes) and resolves tickets on customers’ technical issues, concerns, and general inquiries; ensures that every customer interaction is properly documented</li>
	<li>Handles Customers’ concerns and queries regarding any Support-related product FAB’s (features, advantages, and benefits)</li>
</ul>

Technical Support Representative | Pasig

<ul>
	<li>Handle inbound calls from customers and clients</li>
	<li>Responsible for resolving issues about products and services and proper escalation of calls as needed</li>
	<li>Encoding and logging of call details in the system</li>
	<li>Observe company policy and contribute to achieving team metrics</li>
</ul>

Customer Service Specialists | CEBU | HS graduates

Purple Oven is a growing food company that takes pride in striving to provide customers with best-in-class products and genuine service. Throughout the years, the Company has steadily built and maintained relationships with its institutional clients and has established retail stores in different neighborhoods of the metro. Behind all the work is the Purple Oven team, composed of different personalities of food lovers, dedicated to reach the organization's goals of excellence and quality.

The Purple Oven Corporation

Hi there! Welcome to Purple Oven!

We are a growing food company that takes pride in serving best-in-class products and genuine service to our customers. Behind the work is a team composed of food lovers, all dedicated to reach consistent excellence and top-notch quality. We are looking for leaders who are:

<ul>
	<li>meticulous and precise,</li>
	<li>trustworthy and mature,</li>
	<li>systematic and creative.</li>
</ul>

Do these characteristics speak to you? Join us now!

 
 

You will be part of teams where your contribution is valued through:

- accounting orderliness affecting overall company wellbeing 

- accurate, complete, and timely accounting functions

- insightful financial reports

- effective implementation of policies

- conscientious allocation of budget

- representation and compliance

- audit

 

Interested to learn more? Send us your resume and we look forward to meeting you.

Action Planning

Analyzing Data

Financial Reporting

Attention to Detail

Internal Audit

Budgeting

Accounting

Accounting Associate

M2.0 Communications specializes in business, technology and lifestyle communication, with emphasis on public relations, stakeholder management and digital communication. We focus on public relations, social media marketing and media analytics, and pride ourselves as experts in earned media communication.

Starting with one employee in 2003, M2.0 now has a total of around 50 full-time staﬀers composed of a dozen manager/director level employees and more than 40 specialists. During this time, the company came to work with dozens of national and international brands including Intel, Dell, Carrier, Bank of the Philippine Islands. Currently, we work with brands including UNICEF, Philips, OPPO, Del Monte, Bayo and the Government of the Philippines.

M2.0's diﬀerentiation lies in the robust support oﬀered by its diﬀerent service units, as well as its knowledge and experience in stakeholder management, technology and business PR. The agency also oﬀers a unique media monitoring service that is currently one of the most responsive and comprehensive in the Philippines today.

M2.0 Communications Inc.

Media Meter is a technology company that tracks mentions across thousands of media channels including newspapers, magazines, radio, TV, blogs, and social media. For us, it’s all about helping organizations understand what is happening in their world so that they can build more effective communications strategies. We do this by revealing conversations about issues and brands in the media, and extracting insights from these conversations so that organizations can build strategies around them.

Media Meter

Are you right for the role?

Client Success Specialist lead Media Meter’s customer engagement. The role focuses on growing our pool of customers and ensuring service excellence with support from data analysts and media monitoring experts. Client servicing skills lie at the core of the position, backed by strong product knowledge and the ability to work in a team environment.¬ Provide first-line support by answering questions, troubleshooting issues, and managing concerns to improve the client’s experience with our products and services.

What are your responsibilities?

<ul>
	<li>Overall accountability for your client’s success, which includes: increasing engagement, product demonstrations, customer retention and growth, and overall satisfaction</li>
	<li>Establishing a trusted strategic advisor relationship with your clients and driving continued value of our products and services</li>
	<li>Create and implement Success Plans to drive clients maximize user experience</li>
	<li>Train new clients on how to use the Media Meter platform in a way that is tailored to their specific use-case and implementation.</li>
	<li>Own, drive and lead the renewals process end to end (from opportunity identification to negotiation to close)</li>
	<li>Proactively engage with key decision makers to identify clients needs, requirements and uncover roadblocks to ensure on- time commitments</li>
	<li>Maintain and report forecast of renewals with your assigned client</li>
	<li>Analyze data and trends to discover and identify the upsell/cross sell opportunities within your client base</li>
	<li>Monitor client’s usage data, health indicators, renewal dates and growth opportunities and translate into strategies for success</li>
	<li>Develop a good understanding of typical business challenges faced by our clients and common objectives to appropriately map features and associated business benefits to address their needs</li>
	<li>Serve as the voice of client and collect feedback to drive continuous improvement across all areas including product.</li>
</ul>

The mandate of Client Success team, of which this role is a part, is to manage and develop a good relationship with the acquired clients which will contribute to revenue generation through renewals, upsells and expansion, synthesize customer feedback and work with MMI internal teams, and to generate and share educational resources, trainings, and best practices to the team’s success.

Relationship Management

Business Analysis

Leadership skills

Client Success Specialist

ABOUT US 
 
Norde International Distributors is Making Digital Happen.
 
Located in Quezon City, Philippines, the company was established in 2005 and has become the leading distributor of digital graphic solutions in the country. Throughout its more than a decade history, Norde has been associated with continuous innovation and revolutionary technology.
 
The company collaborates with global partners who possess cutting edge machineries, highly developed skills and certified processes that strengthens business.
 
Norde International provides exceptional state-of the-art digital print solutions to a broad array of industry segments covering general commercial printing, labels, packaging, signages, displays, finishing, direct to garment, design, manufacturing, engineering, and 3D technology.
 
The company aims to bring forth progress and innovation to its clients. It targets to bring great opportunities that can provide sustainability and progress.
 
Norde International Distributors continuously go beyond expectation as it make digital possibilities happen
 
MISSION
We empower our customers to be the most successful they can be in their respective industries by improving their product development and production processes. We do this by: 

+ Delivering great service through our people and processes 
+ Offering relevant solutions through our technologies and innovation 
+ Creating and nurturing mutually beneficial partnerships through commitment and integrity 

VISION
To be the overwhelming partner-of-choice in our target segments through our market leadership, world class products, and industry-leading after-sales services. 

ONE NORDE. ONE TEAM.

Norde International Distributors (QL Development, Inc.)

An Account Manager works closely with customers to determine their needs, answer their questions about your products, and recommend the right solutions.

Duties &amp; Responsibilities

· Perform sales activities to achieve company sales objectives.

· Identify and contact potential customers for business opportunities.

· Schedule daily customer appointments and face-to-face demos.

· Update customer database with contact details and interest information from prospective customers.

· Perform daily tasks based on the assigned work plan.

· Maintain profitable and productive relationships with customers.

· Maintain up-to-date knowledge about product information and promotions.

· Attend sales training and educational programs for professional development.

· Communicate with customers through phone, e-mails, chats, and personal visits.

· Respond to customer queries promptly and professionally.

· Work independently or in a team to achieve monthly sales quota.

· Provide excellent services and ensure customer satisfaction.

· Stay abreast with online marketing trends and competitors.

Account Manager Quezon City

<ul>
	<li>Produce call reports.</li>
	<li>Route calls to appropriate resource.</li>
	<li>Deliver prepared sales scripts to persuade potential customers to purchase a product or service or make a donation.</li>
	<li>Build sustainable relationships and engage customers by taking the extra mile.</li>
	<li>Document all call information according to standard operating procedures.</li>
</ul>

Customer Relation Specialist

<ul>
	<li>Identifying and assessing a customer’s needs to ensure they are satisfied</li>
	<li>Recommend products or services to customers based on their needs and preferences</li>
	<li>Resolve product or service problems by clarifying the customer's complaints and giving step by step instructions for basic issues</li>
	<li>Process request for account activation, upgrade, renewal of subscription, sending and clarifying of details in the billing statements</li>
</ul>

Customer Service Representatives CSR | Telco Account | Cagayan de Oro

<ul>
	<li>Responds to escalated calls in a professional manner to provide satisfactory solutions</li>
	<li>Conducts outbound calls to remind customers of their bill settlement and outstanding balances</li>
	<li>Offer product and service packages to customers to increase service coverage</li>
</ul>

Customer Service Representatives | Quezon City

The purpose of this role is to provide a high level of customer service by acting as a liaison between consumers and the business, ensuring that all customers receive outstanding service. The Customer Support - Singapore Telco is in-charge of addressing issues, complaints, and inquiries and resolves it in a timely manner. Customer concerns may involve but is not limited to telephone service, wireless mobile, broadband internet connectivity, billing issues and queries regarding telecommunication products and services.

Responsibilities:

<ul>
	<li>Manage customer service, provisioning, and support activities, recognizing that these are closely connected with the day-to-day customer experience</li>
	<li>Provide exceptional customer service in every customer interaction (voice, chat, social media, and email) with the ultimate aim of providing first call resolution.</li>
	<li>Identify ongoing service issues and recommend solutions to the Head of Service</li>
	<li>Maintain an awareness of customer needs and potential service issues through regular telephone contact, including escalated calls</li>
	<li>Support the team in the identification of and action on potential selling opportunities to generate revenue, whilst providing suitable solutions to customers’ requirements.</li>
	<li>Ensure active promotion of products and services based on customer needs and the product options available</li>
	<li>Provide well-rounded, prompt, high-quality, and professional client service at all times</li>
	<li>Perform call-backs to key customers to ensure that they are happy with the telephone, wireless and/or broadband service and product received and investigate any arising sales/support opportunities as needed</li>
	<li>Examine work orders and identify and allocate necessary parts and equipment; track and inventory existing parts, deliveries, documentation, and orders</li>
	<li>Perform data entry to record supplies, jobs, and time spent</li>
	<li>Work with technical personnel as necessary to ensure trouble tickets are addressed quickly</li>
	<li>Deal with all calls and inquiries politely, courteously, professionally and assertively</li>
	<li>Handle and resolve customer complaints within the procedures and guidelines provided</li>
	<li>Action Customer Service inquiries/escalations as requested by various business team customers</li>
	<li>Liaise with vendors and/or third Party vendors when appropriate to ensure seamless service delivery</li>
</ul>

Customer Support | Singapore Telco | Mandaluyong

<ul>
	<li>Obtain client information by:
	<ul>
		<li>Answering telephone calls.</li>
		<li>Interviewing clients.</li>
		<li>Verifying information.</li>
	</ul>
	</li>
	<li>Determine eligibility by comparing client information to requirements.</li>
	<li>Establish policies by:
	<ul>
		<li>Entering client information.</li>
		<li>Confirming pricing.</li>
	</ul>
	</li>
	<li>Inform clients by:
	<ul>
		<li>Explaining procedures.</li>
		<li>Answering questions.</li>
		<li>Providing information.</li>
	</ul>
	</li>
	<li>Maintain communication equipment by reporting problems.</li>
	<li>Maintain and improve quality results by:
	<ul>
		<li>Adhering to standards and guidelines.</li>
		<li>Recommending improved procedures.</li>
	</ul>
	</li>
	<li>Update job knowledge by:
	<ul>
		<li>Studying new product descriptions.</li>
		<li>Participating in educational opportunities.</li>
	</ul>
	</li>
	<li>Accomplish sales and organization mission by completing related results as needed.</li>
</ul>

Kalibrr Job Search

Product Manager

Product Manager

Product Manager

Operations Manager

Customer Care Associates | Retail Business | McKinley Taguig

Technical Support Representative | Pasig

Customer Service Specialists | CEBU | HS graduates

Accounting Associate

Client Success Specialist

Account Manager Quezon City

Customer Relation Specialist

Customer Service Representatives CSR | Telco Account | Cagayan de Oro

Customer Service Representatives | Quezon City

Customer Support | Singapore Telco | Mandaluyong

Airline Booking Associate