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Accenture in the Philippines

Technical Support Representative  

Accenture in the Philippines

 
  • Mandaluyong, Philippines
    Ground Floor, Barangka Ilaya, Mandaluyong, Metro Manila, Philippines
    Mandaluyong
    Metro Manila
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 24 days ago

2024-06-29T16:00:00+00:00
Job closed.

Job Description

As a Technical Support Representative, you will be performing the following tasks on a daily:

  • You will be receiving inbound calls to provide customer service support to policy holders, agents, 3rd party callers and new customers.
  • You will provide an appropriate solution to resolve issues
  • You will cover all products including Desktop support
  • You will Perform activation assistance, cancellation, enrolment, marketing options, merge-match, password reset, profile updates, forgot card, certificate management, point management, offers and articulate member benefits.

Minimum Qualifications

About You: The ideal candidate will have the following skills and experience:

  • College graduates and college undergrads with relevant work experience
  • With minimum 6 months Customer Service Experience in Tech Support, Retail, Sales or any related industry on a Voice Account
  • Amenable to work on a shifting schedule.
  • Willing to work in Uptown, Taguig City

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Customer Service
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Always
Office Address
Barangka Ilaya
Industry
Information Technology / IT
Vacancy
100 openings
Website
https://www.accenture.com/ph-en/careers

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About Accenture in the Philippines

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 733,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

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