Technical Documentation Specialist  

We are currently looking for a meticulous and highly organized Technical Documentation Specialist to work alongside our Development Team and our stakeholders. Part of your role as a Technical Documentation Specialist is to ensure that all documentation regarding new product features and workflows are accurately and clearly documented. This role is ideal for someone with a background in Development or Quality Assurance.

Job Responsibilities

• Write and edit technical documentation of new product features and launches
• Create a workflow of procedures and documentation that govern our internal and external policies and processes
• Ensure consistent presentation of deliverables through templates
• Deliver timely documentation and provide prompt input
• Prepare briefs and status reports
• Collect and organize all project and sprint documentation
• Ensure document integrity
• Remove obsolete documents and make sure all documents are up-to-date based on the current processes, workflows, and features
• Educate the team regarding new processes by sharing digestible reports and feature information

Required Skills & Experience

• Background in writing technical documents
• Knowledgeable in FDS document building
• Basic background/exposure in software development
• Has impeccable written English skills
• Experience in working with a technology team
• Proficiency with Google Word and Google Excel

System Requirements

• At least 15mbps main internet and at least 10mbps for backup
• A desktop or laptop that has an i5 processor with at least 8 GB RAM and an i3 processor for backup
• Note: Back-ups should still be able to function when there is a power interruption
• A webcam
• Noise-canceling USB Headset
• Quiet, Dedicated Home Office
• Smartphone