Banner Image

Quality Assurance Analyst  

HealthyBOS

  • Legazpi, Philippines
    Legazpi, Albay, Philippines
    Legazpi
    Albay
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 11 days ago

2024-07-02T05:15:54.315585+00:00
Job closed.

Job Description

Job Role:

  • This is a full-time on-site role as a BPO Quality Analyst in Legazpi
  • The BPO Quality Analyst will be responsible for ensuring quality standards and consistency of service across all engagements and will collaborate with cross-functional teams to identify areas of improvement and promote process enhancements.

Minimum Qualifications

Qualifications:

  • Bachelor's degree in any field with 2+ years of experience in quality assurance and quality control programs within a BPO environment.
  • Experience in documenting and presenting processes, analyzing data, and preparing reports for senior management.
  • Excellent verbal and written communication and organizational skills.
  • Strong analytical and problem-solving skills with the ability to identify trends and solutions with minimal supervision.
  • Experience working with process improvement methodologies (Six Sigma, Lean, Kaizen).
  • Proficient in MS Excel and PowerPoint; experience with data analysis tools is a plus
  • Must be amenable to work on site in Legazpi.

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Health and Medical
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Sometimes
Office Address
Legazpi, Albay, Philippines
Industry
Business Process Outsourcing
Vacancy
5 openings
Website
https://healthybos.com/

Feel secure when applying: look for the verified icon and always do your research on a company. Avoid and report situations when employers require payment or work without compensation as part of their application process.

About HealthyBOS

HealthyBOS is a US-based company that partners with businesses within the US healthcare industry in carrying out pre-shipment processes. These processes include insurance benefits verification, pre-authorization requests, document management, physician calls, patient calls - so this job is a blend of phone time and off-the-phone tasks

People also applied to

  1. Home

Other Recommended Jobs

Apply jobs in

Job Categories:

Related to your search: