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CRM Manager

  • Jakarta, Indonesia
    50, Jalan Jenderal Gatot Subroto, Kuningan Barat Kel., Mampang Prapatan, Jakarta, DKI Jakarta, Indonesia
    DKI Jakarta
  • Full timeFULL_TIME

Posted 2 months ago and deadline of application is on 29 Jul

Recruiter was hiring a day ago


Job Description

  • You will develop and implement acquisition to retention strategies through push notifications, WhatsApp, and email marketing across Lamudi group
  • You will translate business needs from various business units across the different countries Lamudi operates in, into technical requirements and implementation plans
  • You will oversee the technical implementation of CRM/customer engagement initiatives, including setting up automated workflows, triggers, and personalization tactics
  • You will manage content creation and distribution across all CRM channels, ensuring consistency in messaging and branding
  • You will conduct A/B testing and experiments to refine messaging and tactics for improved results
  • You will work closely with key business stakeholders, cross-functional teams to achieve business goals
  • You will manage team members and develop positive team culture

Minimum Qualifications

  • You have min. 7 years of experience in hands-on CRM related roles, performance marketing or consulting
  • Proven business acumen gained from working with cross-functional teams and business stakeholders, with strong technical proficiency with CRM, customer engagement and analytics tools.
  • Analytical mindset with a proficiency in data analysis and interpretation, experienced in conducting A/B testings to improve campaign performance
  • Ability to work collaboratively in a fast-paced, cross-functional environment.
  • Creative thinking and problem-solving skills, with a passion for staying up-to-date on industry trends and best practices.
  • Excellent written and verbal communication skills
  • Prior experience in managing owned website/app/SEO content is a plus but not strictly required

Jobs Summary

Job Level
Mid-Senior Level / Manager
Job Category
Sales and Marketing
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Office Address
Jalan Jenderal Gatot Subroto, Kuningan Barat Kel., Mampang Prapatan
Online Property Marketing
1 opening

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About is part of Lamudi, a global online property portal focusing exclusively on emerging markets. Our mission is to provide any Indonesian the most trustworthy and reliable way to buy a property. We do this by using technology to empower 10,000+ real estate agents and 100's property developers by connecting them to millions of prospective buyers previously beyond their reach. Lamudi was originally founded by Rocket Internet in 2014. Since 2020 is part of Emerging Markets Property Group (EMPG), one of the leading digital classifieds groups in the MENA, South Asia, and Southeast Asia.

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