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NSDMM Management Services Inc.

Front Desk Officer  

NSDMM Management Services Inc.

  • Makati, Philippines
    Makati, Metro Manila, Philippines
    Metro Manila
  • ₱18,000.00 - ₱24,000.00 / month
  • Full timeFULL_TIME

Expired a year ago

Job closed.

Job Description

Front Desk Officer (High-end Mall)

  • Smile and greet the customers depending on the time of the day
  • Assists customer inquiries onsite and through hotline
  • Attends to customer’s needs and exceed expectations
  • Handles customer complaints and address the same to proper personalities for resolution
  • Assists customers in times of accidents and other untoward incidents
  • Ensures consistency in delivering and providing excellent customer service

Front Desk Officer (High-end Residential / Condominium)

  • Greet and assist Residents (Unit Owners & Tenants) and Visitors.
  • Ensures availability of information and references pertaining to all services offered by the property that Residents (Unit Owners & Tenants) may requests and require from time to time
  • Familiarity with facilities, amenities, services, events, and other information about the property that Residents (Units Owners & Tenants) may require from the Front Desk Staff.
  • Monitors cleanliness and order at the Front Desk, Lobby area, and coordinates with Support Staff (Technical Maintenance & Housekeeping) for appropriate actions;
  • Shares the responsibilities and the enforcement of House Rules and assigning the duties of the Support Staff (Technical Maintenance & Housekeeping).
  • Obtain and maintain an inventory of supply of brochures and other informative materials.

Minimum Qualifications

We are looking for a qualified Front Desk Officers (Concierge Representative) for High-end Malls and Residential/Condominium.

  • Bachelor Degree holder of Hotel and Restaurant Management, Tourism, Mass Communications and other similar course
  • Work or internship experience abroad is an advantage
  • Frontline experience in a hotel or high-end residential building is an advantage
  • Personable and projects a professional image
  • Excellent in English (verbal and written)
  • Mature, Highly trainable, Well- mannered
  • Excellent communication and interpersonal skills

Perks and Benefits

  • Paid Vacation LeavePaid Vacation Leave
  • Paid HolidaysPaid Holidays
  • Medical / Health InsuranceMedical / Health Insurance
  • Special Leave Benefits for WomenSpecial Leave Benefits for Women

Required Skills

  • Customer Service
  • Communication Skills

Preferred Courses

  • Hotel & Restaurant Management
  • Tourism Management

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Customer Service
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Office Address
Makati, Metro Manila, Philippines
Staffing / Recruiting
30 openings

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About NSDMM Management Services Inc.

NSDMM Management Services Inc. is a management servicing company in the field of providing quality personnel to support our clients through their current and future business needs. We work with all our clients to employ an effective approach to each project by offering quality personnel. With a keen sense of customer service as our backbone, we offer a range of manpower services to cover Concierge Representatives, Office Administration, Accounting & Finance, Human Resources, Engineering and Front-Office Personnel .

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