

Front Desk Officer
NSDMM Management Services Inc.
- Makati, PhilippinesMakati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- ₱18,000.00 - ₱24,000.00 / monthPHP180002400018000MONTH
- Full timeFULL_TIME
Expired 2 years ago
2023-07-22T16:00:00+00:00Job closed.
Job Description
Front Desk Officer (High-end Mall)
- Smile and greet the customers depending on the time of the day
- Assists customer inquiries onsite and through hotline
- Attends to customer’s needs and exceed expectations
- Handles customer complaints and address the same to proper personalities for resolution
- Assists customers in times of accidents and other untoward incidents
- Ensures consistency in delivering and providing excellent customer service
Front Desk Officer (High-end Residential / Condominium)
- Greet and assist Residents (Unit Owners & Tenants) and Visitors.
- Ensures availability of information and references pertaining to all services offered by the property that Residents (Unit Owners & Tenants) may requests and require from time to time
- Familiarity with facilities, amenities, services, events, and other information about the property that Residents (Units Owners & Tenants) may require from the Front Desk Staff.
- Monitors cleanliness and order at the Front Desk, Lobby area, and coordinates with Support Staff (Technical Maintenance & Housekeeping) for appropriate actions;
- Shares the responsibilities and the enforcement of House Rules and assigning the duties of the Support Staff (Technical Maintenance & Housekeeping).
- Obtain and maintain an inventory of supply of brochures and other informative materials.
Minimum Qualifications
We are looking for a qualified Front Desk Officers (Concierge Representative) for High-end Malls and Residential/Condominium.
- Bachelor Degree holder of Hotel and Restaurant Management, Tourism, Mass Communications and other similar course
- Work or internship experience abroad is an advantage
- Frontline experience in a hotel or high-end residential building is an advantage
- Personable and projects a professional image
- Excellent in English (verbal and written)
- Mature, Highly trainable, Well- mannered
- Excellent communication and interpersonal skills
Perks and Benefits
Paid Vacation Leave
Paid Holidays
Medical / Health Insurance
Special Leave Benefits for Women
Required Skills
- Customer Service
- Communication Skills
Preferred Courses
- Hotel & Restaurant Management
- Tourism Management
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Often
- Office Address
- Makati, Metro Manila, Philippines
- Industry
- Staffing / Recruiting
- Vacancy
- 30 openings
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About NSDMM Management Services Inc.
NSDMM Management Services Inc. is a management servicing company in the field of providing quality personnel to support our clients through their current and future business needs. We work with all our clients to employ an effective approach to each project by offering quality personnel.
With a keen sense of customer service as our backbone, we offer a range of manpower services to cover Concierge Representatives, Office Administration, Accounting & Finance, Human Resources, Engineering and Front-Office Personnel .