Software Implementation Engineer
MileApp
- West Jakarta, Indonesia86, RT09/RW05, Jalan Letjen S Parman, Tanjung Duren Selatan Kel., Grogol Petamburan, West Jakarta, DKI Jakarta, IndonesiaWest JakartaDKI JakartaIndonesiaIndonesiaTELECOMMUTE
- Full timeFULL_TIME
Posted 15 hours ago and deadline of application is on 27 Apr
Recruiter was hiring 14 hours ago
2025-02-27T03:05:08.795874+00:002025-04-27T17:00:00+00:00Job Description
What You’ll Be Doing:
- Act as the liaison between clients and the internal engineering & data teams.
- Gather and document client requirements accurately.
- Manage data import/export processes with high accuracy and efficiency.
- Code and implement solutions using PHP
- Utilize Excel and other software for data transformation, reporting, and validation.
- Support clients post-implementation, troubleshooting any issues.
How Your Success is Measured:
- Client Satisfaction Score (CSAT): Measured through client feedback surveys (Target: 85%+).
- Data Accuracy Rate: Percentage of correct imports/exports without errors (Target: 90%+).
- Number of Support Issues Resolved: Response time and resolution effectiveness (Target: 95% resolved within SLA).
Minimum Qualifications
- Bachelor’s degree in IT, Business, Data Analytics, or a related field.
- 2+ years of experience in software implementation, data management, or business analysis.
- Strong Excel skills (advanced functions, pivot tables, data validation, macros preferred).
- Proficient in SQL language (MySQL/PostgreSQL) to perform data operations
- Proficient in web coding language (PHP/Laravel)
- Proficient in creating and utilizing APIs (Postman)
- Experience in handling client communication and requirements gathering.
- Familiarity with database structures and data import/export processes.
- Ability to generate concise, clear reports summarizing project progress.
- Strong problem-solving skills and attention to detail.
Perks and Benefits
Work from Home
Maternity & Paternity Leave
Medical, Prescription, Dental, or Vision Plans
Other
✅ Work from Anywhere – Enjoy the flexibility to work from a location that suits you best.
✅ Laptop for Work – We provide the necessary tools to support your productivity.
✅ BPJS Kesehatan & BPJS Ketenagakerjaan – Comprehensive health and employment benefits.
✅ Medical Reimbursement – Covers dental, optical, medical check-ups, and wellness programs.
✅ Overtime Allowance – Get fairly compensated for extra hours worked.
✅ Skill Development Allowance – Invest in your growth with courses, certifications, and training programs.
✅ Team Bonding Allowance – Strengthen relationships with quarterly team activities.
✅ Employee Loan Program – Access financial support of up to 3x your salary when needed.
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- GoWork Central Park, Letjen S. Parman Level LG, Unit L109-114, Tj. Duren Sel., Kec. Grogol Petamburan, Kota Jakarta Barat, 11470
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