ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

ACES 
HIRES 
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Reward 
(e.g,, Globe
Prepaid Load Card)

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m.me/acesjobs 

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Why Join Us?
 
DISCOVER UNLIMITED JOB POSSIBILITIES
 
CONVENIENCE One Stop Shop - One Day Hiring
 
Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

Aces Call Center Jobs Inc.

<ul>
	<li>Take inbound calls for medical reimbursement inquiries.</li>
	<li>Responsible for the review of data entry of medical bills.</li>
	<li>Examine documents for accuracy, such as patient records, referrals, authorizations and insurance policies.</li>
	<li>Request for any missing patient information.</li>
</ul>

 

Salary Package

<ul>
	<li>Basic Salary and allowances Php 20,000 to P25,000</li>
	<li>Plus night differential pay</li>
	<li>HMO benefit</li>
	<li>Performance incentives</li>
</ul>

PH Registered Nurses | Medical Account | Cebu

Established in 1993 as an Offshore Research and Development arm of a joint venture between IBM Japan and Toshiba TEC, we later on became an independent company, establishing our head office in Japan. 

With more than 20 years in the business operating in the Philippines, Japan, and China, we are the strategic partner of choice by renowned companies like IBM Japan, Ltd., Lenovo, Kyocera, Sumitomo Heavy Industries, and Toshiba-TEC Corporation. 

Our teams of engineers are both technical experts and bi-lingual (English and Japanese), providing software development solutions and services.

Advanced World Systems, Inc.

Will be responsible for developing embedded systems application using C++ 

<ul>
	<li>Design, develop, debug embedded software systems</li>
	<li>Perform unit testing for embedded systems applications</li>
	<li>Performs basic engineering functions</li>
	<li>Ensures that activities conform to integrated management system requirements</li>
	<li>Performs other activities which maybe required as need arises provided he is qualified for these activities</li>
</ul>

C++ Developer

The RISE mission is to accelerate internet in the Philippines—we do this by focusing on the overall customer experience as well as the actual internet service we provide to business clients. Transparency and openness are guiding principles of our customer experience.

Headquartered in Cebu City and with an office in Makati City, various teams across our group work to improve our services and technologies. If you apply and are successful you will be working with people who are fast acting and proactive while being encouraged to develop your proficiency and leadership.

You will be rated on your ideas and execution, which should ensure your career is as rewarding as what you put in. Benefits include full HMO after 6 months. 1 dependent after 1 year, 80% of a 2nd dependent after another year. Regularization review at 3 and 6 months.

Responsible Internet Sustainability Effort Inc. | RISE

<ul>
	<li>
	Analyze and develop solutions to information needs in our business
	</li>
	<li>
	Design, develop, deploy, and test new information and data processing applications in accordance to our quality standards
	</li>
	<li>
	Perform preventive maintenance, identify and execute improvements, and refactor existing code base, including our legacy applications
	</li>
	<li>
	Monitor, respond, and resolve incidents in production
	</li>
	<li>
	Develop and maintain the infrastructure that host our applications in production
	</li>
	<li>
	Support our internal staff and stakeholders’ inquiries and issues with the applications in use
	</li>
	<li>
	Investigate and create proofs of concepts, such as in using external services, APIs, programming libraries, and data source systems
	</li>
	<li>
	Contribute in the development of user guides and knowledge base of applications in use
	</li>
</ul>

Ruby on Rails

Python

Data Engineer

facebook.com/ImpactTrainingConsultancy

IMPACT Training & Consultancy is a company committed to the advancement and excellence of its multi-national clients across several industries. We run nation-wide operations by a team of dynamic and highly competent individuals who aim to make an impact on each of our clients’ organizations. We do this by strengthening and intensifying their capabilities through effective training, management planning, analysis, and implementations.

IMPACT offers career opportunities across several workforces, providing a unique career experience depending on your skills, career goals and personal learning objectives.

IMPACT - Training / Marketing / Consulting

Content and Onboarding: 
- Ensure data and documents are complete and aligned with requirements. 
- Train partner merchants and maintain standards. 
- Collaborate with other departments when needed.

Account Management: 
- Handle higher-tier accounts and build trust-based relationships. 
- Analyze partner business for growth strategies. 
- Customize product offerings and expand business. 
-Keep accurate records and stay updated on services. 
- Advocate for partner satisfaction.

Performance Management: 
- Monitor and coach team members. 
- Oversee team productivity. 
- Track key performance indicators (KPIs). 
- Conduct training and coaching sessions.

Client Management: 
- Lead meetings with clients and partners. 
- Manage deadlines and check daily operations. 
- Provide timely reporting on team performance.

Business Development

Account Management

Sr. Project Lead

Your trusted solutions provider.

A electrical engineering equipment and services company.

VISION
To be the trusted solution provider for the Philippine Electrical Industry

MISSION
We are a company providing professional electrical engineering services, equipment and consultancy as a solution provider for power system reliability and efficiency for effective energy cost management for industries and consumers.

VALUES:
Mastery
Integrity
Care
Excellence

WESTCO Electrical and Equipment Corporation

1. Identifying and pursuing sales opportunities: Sales executives are responsible for actively seeking out potential customers, identifying leads, and generating new business opportunities. This involves researching and analyzing market trends, attending industry events, and developing strategies to expand the customer base.

2. Building and maintaining customer relationships: Sales executives need to establish strong relationships with existing and potential customers. This includes understanding their needs and challenges, providing product information, conducting product demonstrations, and addressing any inquiries or concerns. Building trust and rapport is crucial for customer retention and repeat business.

3. Achieving sales targets: Sales executives are accountable for meeting or exceeding sales targets set by the company. This involves creating and implementing sales plans, forecasting sales volumes, and monitoring progress. They may be required to prepare sales reports and present performance metrics to management.

4. Collaborating with technical teams: As sales executives in an electrical engineering company, they work closely with the technical teams to gain a deep understanding of the products and services offered. They collaborate with engineers and technical experts to address customer requirements, obtain technical information, and provide appropriate solutions.

5. Conducting market research and analysis: Sales executives monitor industry trends, competitor activities, and customer feedback to stay informed about the market landscape. This involves conducting market research, analyzing data, and identifying opportunities for product improvement or expansion.

6. Negotiating and closing deals: Sales executives are responsible for negotiating contract terms, pricing, and other factors with customers. They need to have strong negotiation skills to reach mutually beneficial agreements and close deals in a timely manner.

7. Providing feedback to the company: Sales executives play a crucial role in providing feedback to the company regarding customer preferences, market demands, and product performance. This information is valuable for the company to make informed business decisions and improve their products or services.

Technical Sales Engineer Cebu Based

<ul>
	<li>End-to-end responsibility for a component or service in our software system</li>
	<li>Understand problems and find solutions to business concerns</li>
	<li>Provide positive influence and leadership (technical initiatives) in our department</li>
	<li>Provide guidance and mentorship to members across many engineering teams</li>
	<li>Assess and provide constructive feedback to improve work results, way of work, and standards in the software department</li>
	<li>Effectively manage and resolve conflicts across software development teams</li>
	<li>Contribute to the development of organizational policies, standards, and guidelines, for software development</li>
	<li>Analyze and assess design decisions, trade-offs, and risks from both a technical and business perspective</li>
	<li>Analyze patterns and trends to anticipate and prevent problems in our production systems, and advise on security, licensing, performance, and other technical aspects of production systems</li>
	<li>Contribute to planning on infrastructure sizing and design and to maintaining policies on implementing infrastructure changes in our production environment (Amazon Web Services)</li>
	<li>Work with product managers and technical leads to assess and develop a technology roadmap for our systems</li>
</ul>

In addition, a Sr. Software Engineer, will have the following functions:

<ul>
	<li>Design, implement, and test new features in accordance to our quality standards</li>
	<li>Perform preventive maintenance, improvements, and refactoring on our existing code base</li>
	<li>Understand and model business domains that comprise our system (e.g. FAX, SMS, billing, etc.)</li>
	<li>Investigate and create proofs of concepts, such as in using external services, APIs, and libraries</li>
	<li>Monitor, maintain, and resolve problems in our production systems and support our customers’ inquiries and issues</li>
	<li>Maintain and develop infrastructure (e.g. set up applications, pipelines, and databases) in our staging and production environments on Amazon Web Services</li>
</ul>

Senior Software Engineer

MedGrocer's digitally-enabled "medicine-as-a-service" platforms are used by hundreds of employers and pharma companies. Our end-to-end medicine/vaccine programs, telehealth services, and onsite medical staff serve a million Filipinos every year. MedGrocer is one of the more established Filipino Health Tech startups.

MedGrocer

MedGrocer's digitally-enabled "medicine-as-a-service" platforms are used by hundreds of employers and pharma companies. Our end-to-end medicine/vaccine programs, telehealth services, and onsite medical staff serve a million Filipinos every year. MedGrocer is one of the more established Filipino Health Tech startups.

The Account Manager drives our company's growth by finding potential clients and identifying their needs. They serve as the primary liaison to coordinate with various internal and external stakeholders to ensure that the client’s needs are met promptly.

Key Responsibilities

<ul>
	<li>Establish and maintain strong client relationships through regular communication</li>
	<li>Coordinate and manage client expectations through effective project management and account management</li>
	<li>Design and implement strategies that reflect the data collected on current healthcare trends and consumer behavior</li>
	<li>Monitor the clinics’ protocols and performance to ensure the quality and efficiency of their operations</li>
	<li>Anticipate, escalate, and collaborate with internal and external stakeholders on potential client issues</li>
</ul>

Why MedGrocer?

<ul>
	<li>Progress: To work on projects that involve market research and coordinating with various stakeholders, which enables you to hone your skills in account management, structuring agreements, and market understanding. You will be able to have ownership over your work and have a chance to be exposed to opportunities that could enhance your capabilities in business development</li>
	<li>Purpose: To design and implement an impact in the digitally enabled platform to provide end to end care in the form of integrating onsite medical services and 24/7 teleconsultations in order to enhance the lives of millions of Filipinos</li>
	<li>People: To both work and have fun with a group of dynamic and passionate individuals from diverse backgrounds, from whom you will create bonds with and have the chance to learn from</li>
</ul>

Account Manager | Cebu

The Financial Reporting Accountant is responsible for assistance in analysing operational data, combined with the financial statements of the company, in order to project and predict future performance of RISE. This may include forecasting future revenues and expenditures, competition analysis, preparation of operational reports as well as modeling capital structure and budgeting.

This includes but not limited to:

<ul>
	<li>General accounting including reconciliations and schedules</li>
	<li>Preparing financial statements for external and internal reports in accordance with regulatory requirements</li>
	<li>Analysing of financial data, forecasts, and trends</li>
	<li>Collaborating with key business units to ensure accurate financial and operational reporting and decision support</li>
	<li>Assisting in the preparation of business cases for special projects that the company may consider pursuing in order to provide insightful information to facilitate decision making processes of the management team</li>
	<li>Assisting in financial modelling and forecasting</li>
	<li>Assisting in account reconciliations and analysis</li>
	<li>Escalating issues related to transactions, processes, or reports</li>
</ul>

General Accounting

Accountant

Stradcom Corporation is the IT Company behind the computerization of the Land Transportation Office (LTO) of the Philippine government.

Through the LTO-IT Project, Stradcom established a multi-billion peso IT infrastructure by which the LTO has been serving the 85,000 motor vehicle registrants and driver license applicants who come to its 300 nationwide offices daily.

We are thus looking for talented individuals to join us, whether seasoned professionals seeking a change of pace and direction or new graduates wanting to explore frontiers and pursue a fulfilling career.

Stradcom Corporation

Basic Function

The jobholder contributes to the growth and profitability of Stradcom Corporation by ensuring client relationship through the understanding of the project direction, impending changes and requirements as well as initiates supporting activities for the smooth and timely implementation of interconnectivity projects. He/She assists in the management of the day-to-day operations of the assigned interconnectivity project/s to achieve revenue targets.

Duties and Responsibilities

<ul>
	<li>Ensures that excellent relationship with the client and interconnecting agencies are maintained and enhanced;</li>
	<li>Assists in the timely acceptance and implementation of the new functionalities and/or new projects to generate additional revenues for the Company;</li>
	<li>Ensures that daily production reports of each respective agency are effectively monitored and that daily forecasted revenues are met;</li>
	<li>Assists in ensuring the timely collection of payments from existing projects and other initiatives are met;</li>
	<li>Assists the other Operations Officers in reviewing operating results and recommend appropriate measures;</li>
	<li>Acts as a liaison between concerned departments, key project participants and clients;</li>
	<li>Assists in completing timely project status updates and reports to management, clients, and third-party contractors;</li>
	<li>Monitors the day-to-day operations of the assigned projects to ensure that the highest level of client satisfaction is met at all times;</li>
	<li>Assists in the preparation of revenue forecast, budget, plans, strategies, and requirements needed for assigned interconnectivity projects;</li>
	<li>Generates and prepares reports required by the department and/or FVP for the Operations Department ;</li>
	<li>Attends and participates in regular meetings, conferences, and other pertinent events; and,</li>
	<li>Performs other job-related tasks that may be assigned by his/her superiors from time to time.</li>
</ul>

Operations Officer | Region 7 | IT Sales and Marketing

Shang Properties, Inc (SPI) is a real estate company involved in property investment and development in the Philippines since 1987, and was listed on the Philippines Stock Exchange (PSE) in 1991. Guided by its vision to be the leading developer and manager of prime properties in the Philippines. Shang Properties' core businesses are office and retail leasing and residential development.

Shang Properties, Inc.

Prospecting, Presenting and Closing

<ul>
	<li>Develop and implement sales and marketing strategies to capture key demographics.</li>
	<li>Provide on-the-ground support to property specialists as they generate leads and close sales.</li>
	<li>Convert as many prospects into strong leads, and provide client feedback to management in order to close transactions within the approved guidelines given by management in order to achieve sales target</li>
</ul>

Sales Team Management and Evaluation

<ul>
	<li>Manage, develop, coach and assess strengths and weaknesses of Property Specialists to develop their skill-sets and ensure that professional high-standards are achieved and monthly sales and KPI targets are met.</li>
	<li>Meet with clients to discuss their evolving needs and assess the quality of our company’s relationship with them.</li>
	<li>Provide periodic reports on field sales success and communicate data to superiors.</li>
	<li>Maintaining manpower requirements by efficiently recruiting, selecting &amp; orienting new property specialists.</li>
</ul>

Team Leadership and Management

<ul>
	<li>Creates an environment oriented to trust, open communication, creative thinking and cohesive team effort; coaches, counsels and mentors employees, and manages individual and team performance to bring about expected results.</li>
</ul>

Sales Manager

Amicassa Process Solutions, Inc. (AMICASSA), is a business process outsourcing company that provides after sales administration support to the Residential Business Group of Ayala Land, Inc. (ALI). The services includes but are not limited to the following: sales administration support - reservations and bookings, customer services, monitoring of billing and collection, buyer’s financing assistance, credit investigation, documentation, transfer and release of titles.

Amicassa Process Solutions, Inc.

Duties and Responsibilities:

<ol>
	<li>Handling of Employee Relations and Compensation and Benefits functions in the assigned site office, such as but not limited to the following:
	<ul>
		<li>Compensation and Benefits
		<ul>
			<li>Handling of statutory and company benefits enrollment</li>
			<li>Provision of assistance in processing Ayala Coop and other government loan applications and certification requests</li>
			<li>Provision of assistance in processing employment certifications and verification requests</li>
			<li>Processing and monitoring timekeeping reports</li>
		</ul>
		</li>
		<li>Employee Relations
		<ul>
			<li>Participation in overall planning and logistical preparation of company events and activities</li>
			<li>Conduct of post-event review and report to ensure program effectiveness and improvements</li>
			<li>Sending of employee separation notification to concerned units and facilitation of exit interview process</li>
			<li>Strict implementation of company policies and rules and regulation</li>
		</ul>
		</li>
	</ul>
	</li>
	<li>Maintain good working relationship with internal and external business partners</li>
	<li>Handling of work-related inquiries and concerns</li>
	<li>Participation in any process improvements and system enhancements/developments concerning the core responsibilities of the team</li>
	<li>Preparation of reports and analyses, as needed</li>
	<li>Other tasks that may be assigned from time to time by his/her immediate superior and the Management, in general, which are necessary for the accomplishment of his/her core work and other project deliverables</li>
</ol>

HR Employee Relations and Compben Associate

The milestones achieved by our first company, Trends, is a testament to how impactful and well-received our humble beginnings have been. Now, we have multiple subsidiaries that operate independently of each other, with distinct business objectives and operational structure. When we are blessed with success, it is our duty to walk in wisdom and plan our course for making the best of it. Empowered by a strong vision, we are now ready to put in the work that comes with positioning our conglomerate to enter the world’s biggest economies. From generating growth in the ICT industry, we are now pursuing to nurture leading and global businesses. 
The time has come to explore the possibilities in ICT and beyond.

Equipped with a vision and the right values, we are expanding and reaching new heights as a powerful, nurturing, and timeless conglomerate. We are moving towards a more promising future to cultivate opportunities and provide a customer experience like no other. Trends Group Inc. promises to give our partners the satisfaction they deserve and elevate itself to create and grow leading and global businesses.

Trends Group, Inc.

<ul>
	<li>Responsible for Pre-sales and/or Post-sales activities</li>
	<li>Involved in Project Implementation of Network and Security products</li>
	<li>Provide consultation and phone/email/onsite technical support in ensuring customer satisfaction</li>
	<li>Work closely, coordinate and update plan of activities with TL/TM, Project Manager, and SDM if working for project implementation and key accounts respectively</li>
	<li>Use essential job tools and applications diligently</li>
	<li>Properly update and close all assigned service desk cases as fast, timely and efficiently as possible.</li>
	<li>Acquire training and certifications related to products assigned</li>
	<li>Attend to client meetings and conduct Proof of Concept (POC) to clients</li>
	<li>Creates reports, implementation/support documentations, network design and Bill of Materials</li>
	<li>Ensures availability and in standby 24x7 for maintenance and incident support calls. Willing to be assigned on a shifting schedule - working from home or onsite</li>
	<li>Share knowledge and skills, provide technical guidance on other engineers</li>
	<li>Develop to be an SME on assigned Network and Security products</li>
	<li>May also be assigned as an onsite engineer for certain clients as necessary</li>
</ul>

Network Administration

Computer Networking

Network Security

Cisco Networking (CCNA)

Technology Engineer | Cebu

The Cadetship Training Program is an outstanding opportunity designed to equip fresh IT graduates with the skills, qualifications and experience required for a future career in a technology-enabled business service provider.

The training will run for three (3) to four (4) weeks from 8:30 AM to 6PM, Mondays to Fridays. An allowance shall be provided to the trainees (430Php per day) and will be given on the last day of the training. During the program, the trainees will be equipped with knowledge about Installation, Network, Security, Customer Service, and Presentation and Communication skills. The Trainer will measure each trainee based on his/her performance, assessments, attendance, and behavior.

On the last day of training, the trainees will undergo a revalidation process which will be the deciding factor if a candidate will be hired as an employee of Trends Group Inc.

As a trainee, you are expected to:

<ul>
	<li>Demonstrate integrity and honesty.</li>
	<li>Attend and participate in class discussions prepared and on time.</li>
	<li>Communicate in a careful and respectful manner with the trainer, and other trainees</li>
	<li>Act in a civil manner that respects the company and complies with policies</li>
	<li>Utilize resources and seek help when needed.</li>
	<li>Respect diverse ideas and opinions.</li>
</ul>

This test unit measures the ability to identify patterns and inconsistencies in visual representations of data

With the vast information employees need to process and retain every day, attention to detail becomes a critical skill to have because of the efficiency it gives. Also, because thorough employees have more initiative to understand the cause and not just the effect, they do less of the unnecessary rework and produce more complete output. This test measures ability to identify patterns and inconsistencies in visual representations of data.

Attention to Detail

Everyday business communication and other important transactions are completed efficiently with office computer applications, email, and the internet. Computers in the workplace have reduced cost and time in processing tasks. Hiring employees with working knowledge of computers is the current standard. This test assesses basic knowledge of computer operations, hardware and web proxies.

Everyday communication and other important business transactions are done more efficiently with office applications, email, and the internet. Undeniably, computers in the workplace have reduced cost and time in the completion of tasks. Hiring employees with a working knowledge of computers now has become a standard. This test helps gauge knowledge in computer operations, hardware and web proxies. 

Target Candiates: IT Staff, Technical Support Staff, BPO agents

Target Industries: BPO, all industries that have IT unit

General Computer Knowledge

This test unit measures the ability to use inductive and deductive reasoning to draw logical conclusions from a given set of statements

Decisions are made every day from easy to more complex ones. Using a scientific approach to analyzing root-cause and finding results enable employees to work more independently. Logical reasoning also provides a foundation for experimentation which encourages insights and helps in the creation of new business opportunites. This test measures ability to use inductive and deductive reasoning to draw conclusions.

Logical Reasoning

This measures the ability to grasp and comprehend fully and completely, explicit and implicit information of spoken communication/information.

Listening Comprehension

This measures ability to grasp and comprehend fully and completely explicit and implicit information of written communication.

Reading Comprehension

IT Cadetship Training Program Batch 1 2023 | Cebu

Responsible for tailoring communications to address business needs of potential clients as part of the pre-sales process. He/she reports directly to the section head and works closely with sales and support teams. 

Systems Engineers are responsible for designing, implementing, monitoring and managing the local and wide area networks of an organization. The role can include designing system configurations, documenting and managing the installation of a new network, maintaining and upgrading existing systems as necessary. Systems engineers deal with both hardware and software. 

 

Duties and Responsibilities

<ul>
	<li>Responsible for Pre-sales and Post-sales activities </li>
	<li>Involved in Project Implementation of Network and Security devices </li>
	<li>Provide consultation and phone/email/onsite technical support in ensuring customer satisfaction </li>
	<li>Work closely, coordinate and update plan of activities with TL/EM and Project Manager and SDM if working for project implementation and key accounts respectively </li>
	<li>Use essential job tools and applications diligently </li>
	<li>Properly update and close all assigned service desk cases as fast, timely and efficiently as possible. </li>
	<li>Acquire training and certifications related to product assigned </li>
	<li>Attend to client meetings and conduct Proof of Concept (POC) to clients </li>
	<li>Creates reports, implementation/support documentations, network design and bill of material </li>
	<li>Ensures availability in standby 24x7 for maintenance, incident support calls. Willing to be assigned on a shifting schedule - working from home or onsite </li>
	<li>Share knowledge and skills, provide technical guidance on other engineers Develop to be an SME on assigned Network and Security product </li>
</ul>

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