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IMPACT Training & Consultancy is a company committed to the advancement and excellence of its multi-national clients across several industries. We run nation-wide operations by a team of dynamic and highly competent individuals who aim to make an impact on each of our clients’ organizations. We do this by strengthening and intensifying their capabilities through effective training, management planning, analysis, and implementations.

IMPACT offers career opportunities across several workforces, providing a unique career experience depending on your skills, career goals and personal learning objectives.

IMPACT - Training / Marketing / Consulting

The Account Management Executive communicates with food and store owners or partners to understand their needs to resolve complaints and prevent additional issues by proposing and implementing process improvements.

• Build strong and lasting relationships with customer/partners based on trust and respect. 
• Liaise with internal departments to facilitate partner’s fulfillment and grow partners’ business and revenue through offering marketing promos and expansion. 
• Identify and understand partners’ business needs to be able to customize product offerings. 
• Expand partner merchants’ business by offering other products and services to further create partnership value. 
• Keep accurate and updated records of account related information. 
• Maintain updated knowledge of company products and services.

Account Management Executive | CEBU

The RISE mission is to accelerate internet in the Philippines—we do this by focusing on the overall customer experience as well as the actual internet service we provide to business clients. Transparency and openness are guiding principles of our customer experience.

Headquartered in Cebu City and with an office in Makati City, various teams across our group work to improve our services and technologies. If you apply and are successful you will be working with people who are fast acting and proactive while being encouraged to develop your proficiency and leadership.

You will be rated on your ideas and execution, which should ensure your career is as rewarding as what you put in. Benefits include full HMO after 6 months. 1 dependent after 1 year, 80% of a 2nd dependent after another year. Regularization review at 3 and 6 months.

Responsible Internet Sustainability Effort Inc. | RISE

The Senior Executive Assistant is responsible for providing support to the CEO and the executive team to ensure that company goals and objectives are accomplished, and operations run efficiently. 

Duties and responsibilities

<ul>
	<li>Manage professional and personal scheduling for CEO, including agendas, mail, email, calls, travel arrangements, client management, and other company logistics. </li>
	<li>Provides a wide range of complex office administration and support to the executive management. </li>
	<li>Develops, implements and administers departmental office systems and procedures Interprets and communicates policies and processes. </li>
	<li>Reviews, assesses, routes, answers and monitors follow up action steps on correspondence.</li>
	<li>Coordinate complex scheduling and extensive calendar management, as well as management of content and flow of information to senior executives.</li>
	<li>Manage, coordinate, and arrange senior executives’ travel and travel-related activities, including hotel booking, transportation, and meal coordination.</li>
	<li>Maintain professionalism and strict confidentiality with all materials, and exercise discretion when interfacing with the business</li>
	<li>Organize team communications and plan events, both internally and offsite. </li>
	<li>Coordinates events, including conferences, seminars etc.</li>
	<li>Creates and maintains filing system(s)</li>
</ul>

Senior Executive Assistant

Content and Onboarding: 
- Ensure data and documents are complete and aligned with requirements. 
- Train partner merchants and maintain standards. 
- Collaborate with other departments when needed.

Account Management: 
- Handle higher-tier accounts and build trust-based relationships. 
- Analyze partner business for growth strategies. 
- Customize product offerings and expand business. 
-Keep accurate records and stay updated on services. 
- Advocate for partner satisfaction.

Performance Management: 
- Monitor and coach team members. 
- Oversee team productivity. 
- Track key performance indicators (KPIs). 
- Conduct training and coaching sessions.

Client Management: 
- Lead meetings with clients and partners. 
- Manage deadlines and check daily operations. 
- Provide timely reporting on team performance.

Business Development

Account Management

Sr. Project Lead

INQUIRER.net is the official news website and member of the Inquirer Group of Companies that includes the Philippine Daily Inquirer, Hinge Inquirer Publications, Cebu Daily News, Inquirer LIBRE, Bandera, INQUIRER.net, Megamobile Inquirer, Print Town, DZIQ 990AM Radyo Inquirer and DAG.
 
It features 24/7 breaking news, the latest on local and international issues and events, and compelling commentaries on Politics, Entertainment, Sports, Lifestyle, Business, and Technology. It also features Global Nation for OFWs who want to know more about the latest from the Philippines.
 
INQUIRER.net offers multimedia features, easy channel navigation, strong social media presence and numerous engagement platforms that allow the readers to experience and be part of the news no matter where they are.

Inquirer Interactive Inc.

1. Monitors established or developing social media stories for potential local, Cebu-based follow-up and/or supplemental stories, especially Facebook, Twitter, YouTube, Instagram, plus chat apps Line, Kakao, WeChat, Viber. 
2. Monitors standard media for potential local social media stories as well as national stories of interest to the Cebu audience, especially key websites and wire services. 
3. Amplifies CDN Digital and other Inquirer content on social media, especially by promoting stories, highlighting connections, and participating in comment threads. 
4. Writes local social media-specific stories for Inquirer.net’s social media platforms 
5. Writes longer stories on local news and features for publication on CDN Digital and other Inquirer platforms, on occasion. 
6. Conceptualizes and develops local features or special content for social media, including photos and video, on occasion. 
7. Performs remote General Assignments work for other Inquirer.net news desks on occasion. 
8. Performs other related tasks as may be assigned.

Social Media Specialist | Cebu

<ul>
	<li>
	Analyze and develop solutions to information needs in our business
	</li>
	<li>
	Design, develop, deploy, and test new information and data processing applications in accordance to our quality standards
	</li>
	<li>
	Perform preventive maintenance, identify and execute improvements, and refactor existing code base, including our legacy applications
	</li>
	<li>
	Monitor, respond, and resolve incidents in production
	</li>
	<li>
	Develop and maintain the infrastructure that host our applications in production
	</li>
	<li>
	Support our internal staff and stakeholders’ inquiries and issues with the applications in use
	</li>
	<li>
	Investigate and create proofs of concepts, such as in using external services, APIs, programming libraries, and data source systems
	</li>
	<li>
	Contribute in the development of user guides and knowledge base of applications in use
	</li>
</ul>

Ruby on Rails

Python

Data Engineer

MedGrocer's digitally-enabled "medicine-as-a-service" platforms are used by hundreds of employers and pharma companies. Our end-to-end medicine/vaccine programs, telehealth services, and onsite medical staff serve a million Filipinos every year. MedGrocer is one of the more established Filipino Health Tech startups.

MedGrocer

MedGrocer's digitally-enabled "medicine-as-a-service" platforms are used by hundreds of employers and pharma companies. Our end-to-end medicine/vaccine programs, telehealth services, and onsite medical staff serve a million Filipinos every year. MedGrocer is one of the more established Filipino Health Tech startups.

The Account Manager drives our company's growth by finding potential clients and identifying their needs. They serve as the primary liaison to coordinate with various internal and external stakeholders to ensure that the client’s needs are met promptly.

Key Responsibilities

<ul>
	<li>Establish and maintain strong client relationships through regular communication</li>
	<li>Coordinate and manage client expectations through effective project management and account management</li>
	<li>Design and implement strategies that reflect the data collected on current healthcare trends and consumer behavior</li>
	<li>Monitor the clinics’ protocols and performance to ensure the quality and efficiency of their operations</li>
	<li>Anticipate, escalate, and collaborate with internal and external stakeholders on potential client issues</li>
</ul>

Why MedGrocer?

<ul>
	<li>Progress: To work on projects that involve market research and coordinating with various stakeholders, which enables you to hone your skills in account management, structuring agreements, and market understanding. You will be able to have ownership over your work and have a chance to be exposed to opportunities that could enhance your capabilities in business development</li>
	<li>Purpose: To design and implement an impact in the digitally enabled platform to provide end to end care in the form of integrating onsite medical services and 24/7 teleconsultations in order to enhance the lives of millions of Filipinos</li>
	<li>People: To both work and have fun with a group of dynamic and passionate individuals from diverse backgrounds, from whom you will create bonds with and have the chance to learn from</li>
</ul>

Account Manager | Cebu

Shang Properties, Inc (SPI) is a real estate company involved in property investment and development in the Philippines since 1987, and was listed on the Philippines Stock Exchange (PSE) in 1991. Guided by its vision to be the leading developer and manager of prime properties in the Philippines. Shang Properties' core businesses are office and retail leasing and residential development.

Shang Properties, Inc.

Prospecting, Presenting and Closing

<ul>
	<li>Develop and implement sales and marketing strategies to capture key demographics.</li>
	<li>Provide on-the-ground support to property specialists as they generate leads and close sales.</li>
	<li>Convert as many prospects into strong leads, and provide client feedback to management in order to close transactions within the approved guidelines given by management in order to achieve sales target</li>
</ul>

Sales Team Management and Evaluation

<ul>
	<li>Manage, develop, coach and assess strengths and weaknesses of Property Specialists to develop their skill-sets and ensure that professional high-standards are achieved and monthly sales and KPI targets are met.</li>
	<li>Meet with clients to discuss their evolving needs and assess the quality of our company’s relationship with them.</li>
	<li>Provide periodic reports on field sales success and communicate data to superiors.</li>
	<li>Maintaining manpower requirements by efficiently recruiting, selecting &amp; orienting new property specialists.</li>
</ul>

Team Leadership and Management

<ul>
	<li>Creates an environment oriented to trust, open communication, creative thinking and cohesive team effort; coaches, counsels and mentors employees, and manages individual and team performance to bring about expected results.</li>
</ul>

Sales Manager

The milestones achieved by our first company, Trends, is a testament to how impactful and well-received our humble beginnings have been. Now, we have multiple subsidiaries that operate independently of each other, with distinct business objectives and operational structure. When we are blessed with success, it is our duty to walk in wisdom and plan our course for making the best of it. Empowered by a strong vision, we are now ready to put in the work that comes with positioning our conglomerate to enter the world’s biggest economies. From generating growth in the ICT industry, we are now pursuing to nurture leading and global businesses. 
The time has come to explore the possibilities in ICT and beyond.

Equipped with a vision and the right values, we are expanding and reaching new heights as a powerful, nurturing, and timeless conglomerate. We are moving towards a more promising future to cultivate opportunities and provide a customer experience like no other. Trends Group Inc. promises to give our partners the satisfaction they deserve and elevate itself to create and grow leading and global businesses.

Trends Group, Inc.

<ul>
	<li>Responsible for Pre-sales and/or Post-sales activities</li>
	<li>Involved in Project Implementation of Network and Security products</li>
	<li>Provide consultation and phone/email/onsite technical support in ensuring customer satisfaction</li>
	<li>Work closely, coordinate and update plan of activities with TL/TM, Project Manager, and SDM if working for project implementation and key accounts respectively</li>
	<li>Use essential job tools and applications diligently</li>
	<li>Properly update and close all assigned service desk cases as fast, timely and efficiently as possible.</li>
	<li>Acquire training and certifications related to products assigned</li>
	<li>Attend to client meetings and conduct Proof of Concept (POC) to clients</li>
	<li>Creates reports, implementation/support documentations, network design and Bill of Materials</li>
	<li>Ensures availability and in standby 24x7 for maintenance and incident support calls. Willing to be assigned on a shifting schedule - working from home or onsite</li>
	<li>Share knowledge and skills, provide technical guidance on other engineers</li>
	<li>Develop to be an SME on assigned Network and Security products</li>
	<li>May also be assigned as an onsite engineer for certain clients as necessary</li>
</ul>

Network Administration

Computer Networking

Network Security

Cisco Networking (CCNA)

Technology Engineer | Cebu

<ul>
	<li>End-to-end responsibility for a component or service in our software system</li>
	<li>Understand problems and find solutions to business concerns</li>
	<li>Provide positive influence and leadership (technical initiatives) in our department</li>
	<li>Provide guidance and mentorship to members across many engineering teams</li>
	<li>Assess and provide constructive feedback to improve work results, way of work, and standards in the software department</li>
	<li>Effectively manage and resolve conflicts across software development teams</li>
	<li>Contribute to the development of organizational policies, standards, and guidelines, for software development</li>
	<li>Analyze and assess design decisions, trade-offs, and risks from both a technical and business perspective</li>
	<li>Analyze patterns and trends to anticipate and prevent problems in our production systems, and advise on security, licensing, performance, and other technical aspects of production systems</li>
	<li>Contribute to planning on infrastructure sizing and design and to maintaining policies on implementing infrastructure changes in our production environment (Amazon Web Services)</li>
	<li>Work with product managers and technical leads to assess and develop a technology roadmap for our systems</li>
</ul>

In addition, a Sr. Software Engineer, will have the following functions:

<ul>
	<li>Design, implement, and test new features in accordance to our quality standards</li>
	<li>Perform preventive maintenance, improvements, and refactoring on our existing code base</li>
	<li>Understand and model business domains that comprise our system (e.g. FAX, SMS, billing, etc.)</li>
	<li>Investigate and create proofs of concepts, such as in using external services, APIs, and libraries</li>
	<li>Monitor, maintain, and resolve problems in our production systems and support our customers’ inquiries and issues</li>
	<li>Maintain and develop infrastructure (e.g. set up applications, pipelines, and databases) in our staging and production environments on Amazon Web Services</li>
</ul>

Senior Software Engineer

Responsible for tailoring communications to address business needs of potential clients as part of the pre-sales process. He/she reports directly to the section head and works closely with sales and support teams. 

Systems Engineers are responsible for designing, implementing, monitoring and managing the local and wide area networks of an organization. The role can include designing system configurations, documenting and managing the installation of a new network, maintaining and upgrading existing systems as necessary. Systems engineers deal with both hardware and software. 

 

Duties and Responsibilities

<ul>
	<li>Responsible for Pre-sales and Post-sales activities </li>
	<li>Involved in Project Implementation of Network and Security devices </li>
	<li>Provide consultation and phone/email/onsite technical support in ensuring customer satisfaction </li>
	<li>Work closely, coordinate and update plan of activities with TL/EM and Project Manager and SDM if working for project implementation and key accounts respectively </li>
	<li>Use essential job tools and applications diligently </li>
	<li>Properly update and close all assigned service desk cases as fast, timely and efficiently as possible. </li>
	<li>Acquire training and certifications related to product assigned </li>
	<li>Attend to client meetings and conduct Proof of Concept (POC) to clients </li>
	<li>Creates reports, implementation/support documentations, network design and bill of material </li>
	<li>Ensures availability in standby 24x7 for maintenance, incident support calls. Willing to be assigned on a shifting schedule - working from home or onsite </li>
	<li>Share knowledge and skills, provide technical guidance on other engineers Develop to be an SME on assigned Network and Security product </li>
</ul>

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