ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

ACES 
HIRES 
Get 
3,000 
Gift 
Reward 
(e.g,, Globe
Prepaid Load Card)

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m.me/acesjobs 

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http://youtube.com/acesjobs 

 
Why Join Us?
 
DISCOVER UNLIMITED JOB POSSIBILITIES
 
CONVENIENCE One Stop Shop - One Day Hiring
 
Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

Aces Call Center Jobs Inc.

<ul>
	<li>Prepare nurses to pass the NCLEX board examination for USRN licensure</li>
	<li>Follow the designated training course and training schedules</li>
	<li>Keep the course content up to date at all times</li>
	<li>Adopt the methodology of the company for training delivery</li>
	<li>Administer tests and mock exams to NCLEX reviewers</li>
</ul>

Nurse Instructor | USRN Trainer | Work at Home

facebook.com/ImpactTrainingConsultancy

IMPACT Training & Consultancy is a company committed to the advancement and excellence of its multi-national clients across several industries. We run nation-wide operations by a team of dynamic and highly competent individuals who aim to make an impact on each of our clients’ organizations. We do this by strengthening and intensifying their capabilities through effective training, management planning, analysis, and implementations.

IMPACT offers career opportunities across several workforces, providing a unique career experience depending on your skills, career goals and personal learning objectives.

IMPACT - Training / Marketing / Consulting

The Account Management Executive communicates with food and store owners or partners to understand their needs to resolve complaints and prevent additional issues by proposing and implementing process improvements.

• Build strong and lasting relationships with customer/partners based on trust and respect. 
• Liaise with internal departments to facilitate partner’s fulfillment and grow partners’ business and revenue through offering marketing promos and expansion. 
• Identify and understand partners’ business needs to be able to customize product offerings. 
• Expand partner merchants’ business by offering other products and services to further create partnership value. 
• Keep accurate and updated records of account related information. 
• Maintain updated knowledge of company products and services.

Account Management Executive

<ul>
	<li>Perform quality audit on calls</li>
	<li>Ensure that information provided during the call done by the nurses are accurate</li>
	<li>Timely and accurate completion of standard and advanced quality forms, reports and analysis</li>
	<li>Adhere to targeted call audits to be done per agent per month</li>
	<li>Attend and participates in quality calibration sessions</li>
	<li>Provide immediate education, report error trends and propose action plans to mitigate errors, as needed</li>
</ul>

USRN Quality Analysts | US Registered Nurses | Pasig

<ul>
	<li>Instruct and teach nurses in preparation for NCLEX exam</li>
	<li>Follow the designed curriculum according to timeline</li>
	<li>Administer tests and mock exams to NCLEX reviewers</li>
	<li>Perform remote training for all NCLEX academy students</li>
</ul>

NCLEX Lecturer | Instructor | Dayshift | Virtual Classes

<ul>
	<li>Analyze eligibility of medical claims of patients</li>
	<li>Handle both inbound and outbound calls for matters related to health insurance claims</li>
	<li>Coordinate with providers and specialists in assessing validity of claims</li>
	<li>Inform patients of the result of validation of claims</li>
</ul>

USRN Nurse Analyst | Pasig

<ul>
	<li>Takes direct responsbility for a team of healthcare agents</li>
	<li>Ensure the team is supported and enabled to perform at high standards and in accordance with the company's policies</li>
	<li>Provide one-on-one mentoring and perform regular appraisal and assessment of each team member</li>
	<li>Involved in the induction of new members and liaise with other team leads regarding performance and learning needs</li>
	<li>Actively contribute to team meetings and take responsibility for the responsibilities that arise from these meetings</li>
</ul>

USRN Team Lead | US Registered Nurses | Pasig

August 99 is a company of startups with 23 years experience and expertise in the world of tech and digital. We help other businesses succeed through the use of cutting-edge technology and innovative strategy. We also offer a suite of web-based digital products for clients world-wide: full web design, internet marketing, content creation, and app development.

Going beyond startups, we also believe in empowering individuals to excel in their chosen careers. August 99 fosters an exciting collaborative working environment that encourages our people to go beyond their job descriptions and achieve more. It’s all a part of our core values: dare something worthy, find your awesome, and earn your beef!

August 99 is part of Venture Studio 12 (VS12). Learn more about VS12 and its global companies and brands at vs12.com.

August 99, Inc

Job Description 
 
Agent Image’s VIP Web Consultant is responsible for providing support to any Agent Image VIP clients and/or potential VIP clients through various channels such as phone call, email and/or slack. A VIP Web Consultant is also responsible for handling VIP clients that purchase AgentPro, Semi-Custom, ImagineStudio and True Custom website products.

 
A VIP Web Consultant should be able to handle customer inquiries and requests in a timely manner, identify the problems and offer solutions and recommendations that will improve clients’ websites. Additionally, a VIP Web Consultant must possess great interpersonal communication skills to better convey client requests to Agent Image’s production team. 
 
Job Responsibilities:

<ul>
	<li>Assist our clients through the website production process until their website is launched.</li>
	<li>Act as the bridge between our clients and the production team.</li>
	<li>Ensure the project remains within scope.</li>
	<li>Report the progress of projects to clients on a regular basis.</li>
	<li>Try to keep the project timeline within the approved schedule.</li>
	<li>Proactively make suggestions to clients on how to improve their online presence through industry best practices.</li>
	<li>Design the Homepage, Inner Pages, and Custom Requests in collaboration with the client</li>
	<li>Come up with not just aesthetically pleasing designs, but also designs that are functional and user friendly</li>
	<li>Must maintain excellent customer relationships.</li>
	<li>Assist in tracking web project issues and drive their resolution.</li>
	<li>Create project status reports and deliver status updates to clients and managers.</li>
	<li>Coordinate with our Los Angeles office by phone &amp; email.</li>
	<li>Anticipate errors in the projects prior to clients calling customer support or sales.</li>
	<li>Successful launch of projects with little to no tweaks from Quality Assurance.</li>
	<li>Be proactive in reviewing the websites for possible issues and revisions.</li>
	<li>Constantly answer phone calls to support Agent Image VIP clients and provide quality customer service and web consultations.</li>
	<li>Properly document customer’s request and issue related to any company product and services through different channels such as phone call, email and chat.</li>
	<li>Can identify issues, needs and requirements of customers and record it via case on company’s internal management system and handle it in a timely manner.</li>
	<li>Ability to utilize any internal and external resources to provide resolution and/or suggestions to enhance a client's website.</li>
	<li>Setting client’s expectations for turnaround time of services provided.</li>
	<li>Report or escalate issues to the production team and efficiently follow up on tasks to meet deadlines ensuring completion of due dates and cases.</li>
	<li>Establishes and maintains rapport with existing and potential clients to effectively promote product solutions based on client needs and budget.</li>
	<li>Must be well-organized, self-directed and able to multitask, understanding the importance of detailed professional-quality work.</li>
	<li>Meet the team metrics set by the Management</li>
	<li>Can adapt to sudden changes implemented by management.</li>
	<li>Share any information on how to handle unfamiliar or difficult customer concerns for the team’s efficient performance.</li>
	<li>Customer service driven.</li>
	<li>Understands and follows company processes and policies.</li>
</ul>

VIP Web Consultant | Customer Service

<ul>
	<li>Assists patients with questions regarding their health insurance coverage.</li>
	<li>Helps patients manage complex medical conditions by organizing the high-quality daily care services required.</li>
	<li>Coordinates with various healthcare providers and specialist to validate medical reimbursements and understand patient diagnosis.</li>
</ul>

USRN Nurse Associate | Ortigas | Temporary Work from Home

<ul>
	<li>Handle inbound and outbound calls from customers and clients.</li>
	<li>Able to resolve customer concerns in a respectful manner.</li>
	<li>Provide accurate information to customers on various requests for product, serivce and price information.</li>
	<li>Abide by company policy when carrying out customer service duties and in resolving customer issues.</li>
</ul>

Japanese Bilingual | Customer Service | Ortigas

<ul>
	<li>Responsible for evaluating and screening potential admissions to the facility.</li>
	<li>Conducts utilization reviews to determine if patients are receiving care appropriate to illness or condition.</li>
	<li>Consults with medical and treatment staff regarding client diagnosis, medical justification, length of treatment, and case documentation.</li>
	<li>Communicate with physicians to ascertain their plans for a timely discharge.</li>
</ul>

<ul>
</ul>

USRN Nurse Associates | Non Mainland License | Pasig

<ul>
	<li>Handle all incoming calls for credit card related inquiries, feedback or concerns</li>
	<li>Assist customers with credit card application, activation, renewal, increasing spending limit, change of billing address, etc.</li>
	<li>Use appropriate opportunities to cross-sell products (not hardselling)</li>
</ul>

Salary package

<ul>
	<li>Basic salary and allowance P20,000</li>
	<li>Plus night differential pay and incentives</li>
	<li>HMO from Day 1 (plus 1 free dependent after training certification)</li>
</ul>

Customer Service Representatives |  Financial Account | Pasig

Your will be responsible for technical &amp; strategic implementation of SEO, driving exceptional performance and results across our portfolio of clients. We're looking for an experienced and data-driven SEO Specialist to join our team. In this role, you would develop, execute, report on and continuously improve SEO Campaigns for a broad range of our clients. You will also learn a LOT through a collaborative crew that specialises in all things SEO, SEM, social media, and web design.

You should be passionately engaged with the ever-evolving digital marketing landscape, and have a finger on the changes that can help drive client success. This role is an opportunity for the right candidate to take on an exciting position in a fantastic workplace.

Your Responsibilities

<ul>
	<li>The planning and execution of SEO campaign &amp; strategy – research, technical implementation &amp; reporting</li>
	<li>Strong understanding of all aspects of SEO; technical, on-site &amp; off-site</li>
	<li>Multi-channel approach – strong understanding of digital channel integration (SEO/PPC/Content/Social)</li>
	<li>Providing data rich campaign performance insights &amp; recommendations</li>
	<li>Delivering exceptional SEO results across local &amp; international campaigns</li>
	<li>Campaign audits &amp; strategy reviews</li>
	<li>Outside the box thinking – one size does not fit all approach</li>
	<li>Strong capabilities and experience with various digital tools such as Google Analytics, SEMRush, ahrefs and other industry platforms</li>
	<li>Experience across various CMS platforms; Wordpress, Magento, Shopify</li>
	<li>Strong communication skills working with both internal/external stakeholders</li>
	<li>Driven to be the best with an insatiable appetite for learning &amp; development</li>
</ul>

 

This is your opportunity to work with some of the best digital talent in the industry and be part of a high energy, collaborative and fun team.

SEO Specialist

100K Signing Bonus 

<ul>
	<li>Handle inbound and outbound calls from patients and healthcare providers</li>
	<li>Analyse and determine eligibility of medical claims</li>
	<li>Coordinate with providers and specialists in assessing validity of claims</li>
	<li>Inform patients of the result of the validation of claims</li>
</ul>

Clinical Analysts | USRN | Pasig

<ol>
	<li>Answer phone calls for the Spanish speaking clients.</li>
	<li>Data entry information for new contacts and leads.</li>
	<li>The VA will also follow up with the leads so that they can sign them up as potential clients</li>
</ol>

Virtual Assistant | Spanish Speaking

The Merchant Support will act as client advocate and work with the team to ensure that partner needs are understood and satisfied. They may assist with making sales, handling client complaints, collecting, promo, analyzing data, and improving the overall customer’s experience.

<ul>
	<li>Build strong and lasting relationships with customer/partners based on trust and respect.</li>
	<li>Collaborate with internal departments to facilitate partner’s fulfillment.</li>
	<li>Grow partners’ business and revenue through offering marketing promos and expansion.</li>
	<li>Identify and understand partners’ business needs to be able to customize product offerings.</li>
	<li>Expand partner merchants’ business by offering other products and services to further create partnership value.</li>
	<li>Assist in collection efforts as part of business compliance.</li>
	<li>Keep accurate and updated records of account related information.</li>
	<li>Maintain updated knowledge of company products and services.</li>
	<li>Identify industry trends and conduct competitive intelligence initiatives.</li>
</ul>

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