YourBookkeepersOnline (YBO) is an Australian Outsourced Service Provider to Accounting Firms and their business clients. With origins as a start-up, we are now part of a global accounting brand, but have kept our fun, close-knit and inclusive culture intact. Our first Delivery Office was set up in Davao, and the Manila Office opened in February 2017. Being a new and growing organization, we are looking for people who can share our vision, embrace our culture and take the journey with us. We work collaboratively in an open environment and everyone has direct access to any member of the team, including management. We have designed a viable and effective training program that can offer accountants a career that is at par with their Australian counterpart. We are big on work-life balance and discourage working overtime. We do not promise the moon and the stars, but if you decide that we are a match to your goals, then we will invest in you. Get to know us more. Apply today and see where it takes you.

YourBookkeepersOnline (YBO)

<p>Responsibilities:</p>

<ul>
	<li>Providing remote technical support and assistance to end-users, resolving hardware, software, and network-related issues promptly and effectively</li>
	<li>Troubleshoot and resolve IT problems, identifying root causes, and/or escalating to supplier or partner organisations as required, to minimise downtime and disruptions</li>
	<li>Remotely install, configure, and maintain computer systems, mobile devices, software, printers, and peripherals to ensure optimal performance and security</li>
	<li>Managing system user accounts and access permissions, ensuring data security and compliance with company policies</li>
	<li>Log, manage and respond to IT support tickets and inquiries via various channels, such as email, phone, or ticketing systems, and documenting solutions and resolutions</li>
	<li>Providing training and guidance to end-users on IT tools, applications, and best practices to enhance their productivity and technical proficiency</li>
	<li>Monitoring and maintaining IT inventory, including hardware and software licenses, and assisting with procurement as needed</li>
	<li>Collaborating with the IT team to implement IT projects, upgrades, and system improvements, contributing to the overall efficiency of IT operations</li>
	<li>Staying updated with the latest technology trends and advancements in IT support, continuously enhancing technical skills and knowledge</li>
</ul>

IT Support Specialist

<p>We are seeking dynamic CPA's to join our fast-growing organisation (Junior to Intermediate levels), based in Davao. We offer a rewarding career for those with ambition and the desire to drive their own career. We promote work-life balance in a collaborative and fun environment. You will be working with Australian clients and using the latest Cloud technologies to deliver our services. We provide our staff with training and development, with the opportunity to travel to Australia to work on-site with our Clients. Your salary will be commensurate with your experience level and adaptability to our work requirements. The responsibilities include, but are not limited to:</p>

<ul>
	<li>End to end bookkeeping</li>
	<li>Payroll processing</li>
	<li>Provide monthly financial reports to clients</li>
	<li>Accounts preparation, analysis, and review</li>
	<li>Preparation of tax reports for various clients</li>
	<li>Collaboration with our Australian clients and counterparts</li>
	<li>Benefits</li>
	<li>Work Australian hours (with no weekend work) - standard 40 hours per week</li>
	<li>Fun and friendly work environment</li>
	<li>Exposure to latest Cloud technologies</li>
	<li>Training &amp; Development</li>
	<li>Travel opportunities</li>
	<li>Performance orientated culture</li>
	<li>Salary commensurate with qualifications and experience</li>
</ul>

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IT Support Specialist

Intermediate Certified Public Accountant