GINGERSNAPS is the leading brand for children's wear apparel in the Philippines. From our modest beginnings in 1994 as a single corner in the department store, we have grown to 49 boutiques and 26 department store corners in prime establishments nationwide

Today, we have boutiques and department store corners in Indonesia, Singapore, Malaysia, and Saudi Arabia. We also distribute our products to several countries in a wholesale capacity. The next few years will see us bring our concepts to different regions from which we have been receiving numerous inquiries.

GINGERSNAPS (IL Coniglio Bianco Corporation)

Key Responsibilities:

a. Financial Data Entry:

<ul>
	<li style="list-style-type: none;">
	<ul style="list-style-type: disc;">
		<li>You will be responsible for accurately recording financial transactions related to online sales, refunds, and payments into the accounting system.</li>
	</ul>
	</li>
</ul>

b. Reconciliation:

<ul>
	<li style="list-style-type: none;">
	<ul style="list-style-type: disc;">
		<li>Perform regular reconciliations of online sales records with payment processor reports to ensure accuracy.</li>
	</ul>
	</li>
</ul>

c. Expense Tracking:

<ul>
	<li style="list-style-type: none;">
	<ul style="list-style-type: disc;">
		<li>Track and categorize expenses related to e-commerce operations, including advertising costs, shipping fees, and technology expenses.</li>
	</ul>
	</li>
</ul>

d. Accounts Receivable:

<ul>
	<li style="list-style-type: none;">
	<ul style="list-style-type: disc;">
		<li>Monitor and manage accounts receivable, ensuring that customers' online payments are processed promptly and accurately.</li>
	</ul>
	</li>
</ul>

e. Inventory Management:

<ul>
	<li style="list-style-type: none;">
	<ul style="list-style-type: disc;">
		<li>Assist in maintaining accurate records of inventory levels for online products and updating these records as new stock arrives or is sold.</li>
	</ul>
	</li>
</ul>

f. Compliance:

<ul>
	<li style="list-style-type: none;">
	<ul style="list-style-type: disc;">
		<li>Ensure compliance with accounting standards and company policies, especially as they relate to e-commerce transactions.</li>
	</ul>
	</li>
</ul>

g. Communication:

<ul>
	<li style="list-style-type: none;">
	<ul style="list-style-type: disc;">
		<li>Collaborate with other departments, including the e-commerce team and finance department, to resolve financial discrepancies and provide support.</li>
	</ul>
	</li>
</ul>

E Commerce Accounting Assistant

The Transnational Diversified Group of Companies (TDG) is a globally competitive and progressive business group of highly successful companies engaged in leading industries. Since its establishment in 1976, TDG now has more than 30 member companies that are major players in diverse industries such as:

TOTAL LOGISTICS(Shipping, Transportation, Cargo Forwarding, Warehousing, Vehicle Logistics, Customs Brokerage, 3rd and 4th Party Logistics, Trucking, Distribution, Liner and Tramp Agency Service)

TOTAL SHIP MANAGEMENT(Ship Crewing, Seafarer Training, Maritime Education, Tanker Operations, Medical Services and Financial Services)

AIR &amp; TRAVEL SERVICES(Tours, Travel Agency Services, Airline GSA, Ground-Handling, Cargo Handling, Airport Support &amp; Aviation Services)

INFORMATION &amp; COMMUNICATIONS TECHNOLOGY SERVICES(Contact Centers, Business Process Outsourcing Services, Software Development and E-Business Solutions), as well as Securities Trading, Real Estate Development, Renewable Energy, and other supplemental businesses. 
With its world-class excellence and win-win outlook, TDG has become a respected strategic partner of large global corporations with stringent requirements for total quality and cost-effective services in both traditional and new economy businesses. TDG’s distinguished partners and principals include NYK Line (Japan), Asiana Airlines (Korea), American Express (USA), Vroon B.V. (Netherlands), Yusen Logistics (Japan), Crystal Cruises (USA), Malaysia Airlines (Malaysia), Disney Cruise Line (USA), ePerformax Contact Centers (USA), Nippon Container Terminal (Japan) and Uyeno Transtech Ltd. (Japan).

A Partner and Employer of Choice, TDG has grown from one strategic partner and 16 employees in 1976 to more than 30 business partners and over 14,000 employees to date.

Transnational Diversified Group

TESI is at the forefront of digital transformation. Equipped with the innovation vision, our goal is to help turn your vision into reality. With over 100 technology professionals and 20 years of experience specializing in building quality, customizable solutions using agile project management tools and leading technology platforms, TESI is your partner in digital innovation. Our team has vast experience in building web & mobile solutions across various business verticals three times faster than the competition. TESI also offers off-the-shelf solutions and is a fast-growing provider of HR & Payroll solutions. Not limiting itself to building tech solutions, TESI is also at the driver's seat in making the Philippines an offshore haven, servicing clients around the globe.

Transnational E-Business Solutions Inc.

<ul>
	<li>Perform review, walkthroughs, or inspections using Unit, Integration and Functional Testing</li>
	<li>Record and document results and compare to expected results.</li>
	<li>Provide application instructions for users.</li>
	<li>Create a simple validation procedure for client-server and mobile/web-based application.</li>
</ul>

Quality Assurance Specialist

Security Bank is one of the Philippines’ best-capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE: SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking. 

 We’re recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance. 

 Most recently, we ranked #2 best employer in the Philippines and #54 globally on the prestigious Forbes’ World’s Best Employers 2023 list. 

 At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): “YOU matter.”
Start your BetterBankingcareer with us today. 

 For the complete list of Security Bank's awards, you may visit: https://www.securitybank.com/about-us/awards/

Security Bank

As a Sales Officer, you are responsible for generating the target revenue by offering or delivering the financial services or products to the MSME customers either thru sourcing of own leads and/or working with brokers accredited by Business Banking and Home Loans and agents accredited by SBF. The role requires organizing visibility of all touchpoints, closely engaging the brokers to maximize their referrals, and tracking their production in line with the Bank’s reward system for Brokers in general. The responsibility also includes giving BetterBanking quality of service to the Brokers’ clients for opportunities to expand relationships sans the Broker involvement.

How you'll contribute 

<ul>
	<li>Sells the Bank’s MSME products thru the different broker groups within the Bank to meet monthly sales targets. Ensures proper execution, pre-screening/KYC, and closing of transactions for the brokers’ clients. </li>
	<li>Implements marketing programs, showcases, sales blitzes, and other campaigns. Leads the cadence for the Broker Awarding events and ensures the Business Banking Support Team tracks the production of the Brokers for the rewards.</li>
	<li>Gives regular updates to partners as to their performance, new product offers, promotions, policies, processes, and turnaround time.</li>
	<li>Conducts product training, orientation, or refreshers to the brokers. These include the conduct of MSME education or financial literacy seminars. </li>
	<li>Conducts sales calls on own leads or broker leads</li>
	<li>Performs the regulatory AMLA/Beneficial Ownership due diligence on corporate accounts referred by Brokers who are not yet SBC depositors. Applicable to loan amounts P5M and above.</li>
	<li>Looks out for own training needs to further enhance product knowledge and skills and aptitude in customer service and handling of difficult situations and rejections</li>
</ul>

Sales Officer

Responsible for driving loan product innovation, enhancing profitability, and ensuring alignment with the Wholesale Banking Segment’s business objectives. Partner with client coverage teams to pursue business opportunities and solutions while ensuring the effectiveness and efficiency of loan processes and policies. The role requires a deep understanding of commercial / corporate lending products, market dynamics, and regulatory requirements as well as strong leadership and analytical skills.

<ul>
	<li>Create and launch new loan products/programs and solutions supporting the key business segments of the bank.</li>
	<li>Manage existing products to ensure their continued commercialization, update features and risk parameters based on internal and external regulatory requirements, market practice and competitor landscape to sustain the bank’s value proposition.</li>
	<li>Collaborate with cross-functional teams including Operations, Risk Management, Finance, Compliance and Technology to ensure product compliance and seamless execution</li>
	<li>Perform annual or ad-hoc (as needed) Product Manual review and update.</li>
	<li>Manage loan product Profit &amp; Loss position in close coordination with FinPlan and WBS MIS. Ensure that data received are validated and reflects the expected revenue from both existing accounts and newly onboarded clients.</li>
	<li>Monitor the impact of asset quality, ECL provisions &amp; ROPA gains comparing month-on-month fluctuations and verifying the causes and note significant impact to P&amp;L.</li>
	<li>Initiate a periodic (e.g. quarterly) discussion with business segments to align pricing strategy, escalate observed reductions in margins and align on the direction towards reaching the budget requirement.</li>
	<li>Take full responsibility and accountability on the accuracy of data on business volume and revenue.</li>
	<li>Prepare monthly management report and highlight significant movements or events impacting the P&amp;L.</li>
	<li>Actively collaborate with client coverage, Transformation, EREM teams to structure, create loan financing solutions and services that address the needs of clients.</li>
	<li>Engage closely with Relationship Managers on pipeline monitoring and realization.</li>
	<li>Develop a strong working partnership with internal stakeholders such as Credit Risk, Compliance, Legal, Audit, and support teams such as Credit Operations, MIS, FinPlan, Accounting, Implementation, Onboarding and Service Delivery teams, among others for productive consultations and support in relation to product management and deal initiations.</li>
	<li>Articulate clearly and concisely to a wide range of audience both internal and external, on the varying parameters, benefits, structures, risks and mitigating factors of the bank’s loan portfolio and finance solutions.</li>
	<li>Negotiate effectively with internal and external counterparties in relation to compliance, risk, legal, regulatory and commercial consultations, among others.</li>
	<li>Monitor product commercialization, portfolio outstanding and movements, portfolio quality, adherence / deviations to product parameters, risk criteria, among others, and prepare management reports.</li>
	<li>Create learning modules and conduct product training to internal parties on loan finance solutions.</li>
	<li>Present product and portfolio updates to team and management using presentation tools as per the bank’s branding look and feel.</li>
	<li>Support the client coverage teams and / or present in Townhall, sales rallies and other management meetings to enhance the engagement of internal parties in commercializing the bank’s loan finance solutions.</li>
	<li>Adhere to existing risk, compliance and banking policies such as, but not limited to, HR policies and guidelines on the day-to-day conduct in the office, clients, internal and external stakeholders, among others.</li>
</ul>

Loans Product Management Officer

Cast (Buri Technologies) is an e-learning startup that focuses on helping companies transition into e-learning using our content creation service and proprietary learning management system.

Content Creation - Our company assists learning organizations in the creation and design of e-learning content. Once the organization turns over the technical material, we handle both instructional design and the actual production of the e-learning content. We work with the technical expert to create a high quality online course.

Cast LMS - We provide a personalized learning management system that helps companies make easy to use asynchronous e-learning delivery possible on iOS, Android, and Web

Learn more about Cast here: https://castlms.com/


Cast LMS (Buri Technologies Inc.)

Cast LMS (Buri Technologies, Inc.) is an e-learning development startup that focuses on helping companies transition into e-learning using our content creation service and proprietary learning management system.

Our team is one of the few development houses in the country that have won educational technology awards abroad. We are looking for individuals who seek challenges and aspire to change the Philippine e-learning landscape by helping organizations build their training materials for the future and build software products that can help educators all over the country. We seek a creative and imaginative Instructional Designer who will be responsible for developing engaging and effective course scripts for our e-learning programs. This role requires a combination of creativity, strong writing skills, and a deep understanding of instructional design principles to create impactful learning experiences.

We are a completely remote company but we have an office in Quezon City.

Responsibilities:

<ul>
	<li>Write engaging and effective multimedia scripts for audio, video, and interactive elements.</li>
	<li>Develop comprehensive curriculum plans and outlines based on the provided learning requirements.</li>
	<li>Create assessments aligned with course objectives to measure learning outcomes.</li>
	<li>Collaborate with the creative team in developing innovative e-learning materials.</li>
	<li>Refine course scripts based on feedback from SMEs and stakeholders and ensure content is accurate, clear, and concise.</li>
	<li>Mentorship and training in instructional design will be provided.</li>
</ul>

Instructional Designer | Writer for Learning | Work from Home

Distribution and marketing services company specializing in consumer health and beauty products. Owned by Zuellig Investments Singapore.

Cambert (PILIPINAS), Inc.

The e-Commerce Specialist manages a business's online sales and marketing operations. Their responsibilities include:

<ul>
	<li>Online marketing: Developing and executing campaigns to increase sales, optimizing paid advertising, and managing social media presence. This function is performed in tandem with marketing and product managers.</li>
	<li>Product content: Writing, editing, and updating product content, and setting standards for content creation within digital spaces for the brands</li>
	<li>Website management: Optimizing website design for user engagement, and managing online inventory in partnership with solutions partner.</li>
	<li>Customer relations: Managing customer relationships on digital platforms.</li>
	<li>Data analysis: Using data analysis to increase sales performance and provide reports and recommendations.</li>
	<li>Web analytics: Using web analytics and spreadsheets to stay organized</li>
</ul>

E-commerce specialists should have a strong understanding of digital marketing principles, the latest e-commerce tools and trends, and problem-solving skills. They should also be organized, detail-oriented, and able to multitask

eCommerce Specialist

About the Role

 

 

As a Skip Tracing Associate, you are responsible for verifying existing and probing new contact information of clients. The purpose of this role is to locate delinquent clients whose whereabouts or contact information is unknown and perform collections actions on any successfully traced clients.

 

How you'll contribute

 

 

• Search all available information sources (social media, friends/family, neighbors, phone directories, employer, , etc.) to gather and verify new client contact information.

• Communicate with clients or related parties with the main goal of collecting promises to pay (PTP) and ensure accurate documentation of all transaction information into the collections system.

• Prepare recommendation of accounts for endorsement to other teams within the division as an escalation measure (field visits, legal, etc.) according to escalation guidelines, in order to reach the client and secure payment.

• Escalate qualifying cases to the Skip Tracing Team Leader for resolution (special cases, calls unable to be handled in certain amount of time, etc.).

• Focus to meet set productivity and efficiency targets, and continuously try to improve his/her performance related to established KPIs.

• Ensure awareness and compliance with approved manuals, policies, procedures and guidelines with reference to the Collections Manual

Skip Tracing Associate

Simpletrade Ventures/Dropify is the first ever COD dropshipping company in the country.

VISION:

"Our vision is to elevate the quality of lives of Filipino by helping their online businesses be profitable"

MISSION:

"Our mission is to make it easier and competitive for micro sellers to do online business in the Philippines"


Simpletrade Solutions Inc.

Job Summary

The Seller Success Manager oversees the end-to-end operational processes, including monitoring store creation, managing operations officers, and ensuring seller success. The role is pivotal in enhancing customer satisfaction, optimizing operational workflows, and driving the success of the dropshipping ecosystem.

Focus Area:

Store Creation Monitoring

<ul>
	<li>Oversee the store creation process to ensure timely and accurate execution.</li>
	<li>Implement and monitor quality control measures to ensure stores meet company standards and seller requirements.</li>
	<li>Collaborate with the technology and seller onboarding teams to resolve any technical or process-related issues during store creation.</li>
	<li>Regularly review performance metrics related to store creation timelines and accuracy, providing insights for improvement.</li>
</ul>

Managing Operations Officers

<ul>
	<li>Supervise and guide operations officers to ensure the seamless execution of daily tasks, including inventory updates, order fulfillment, and issue resolution.</li>
	<li>Develop clear workflows and SOPs for operational tasks, ensuring consistency and efficiency across teams.</li>
	<li>Conduct regular meetings with operations officers to track progress, address challenges, and align with business goals.</li>
	<li>Provide training and professional development opportunities to enhance team skills and effectiveness.</li>
</ul>

Seller Success Management

<ul>
	<li>Oversee the seller success team to ensure sellers receive adequate support in onboarding, operations, and achieving their sales goals.</li>
	<li>Develop strategies to enhance seller engagement and satisfaction, fostering long-term relationships.</li>
	<li>Monitor seller performance metrics (e.g., sales growth, fulfillment accuracy, and customer ratings) and address any areas of concern proactively.</li>
	<li>Coordinate with Sales Coach to equip sellers with the tools and knowledge to thrive in the platform, including training.</li>
</ul>

Customer Support and Satisfaction

<ul>
	<li>Lead the customer support team to deliver high-quality service and resolve customer inquiries efficiently.</li>
	<li>Ensure adherence to service-level agreements (SLAs) and customer satisfaction metrics, such as Net Promoter Score (NPS) and first-response time.</li>
	<li>Implement feedback mechanisms to continuously improve the customer experience.</li>
</ul>

Operational Optimization

<ul>
	<li>Continuously review and improve operational workflows to increase efficiency and reduce costs.</li>
	<li>Leverage data and technology to automate routine tasks and enhance team productivity.</li>
	<li>Stay informed of industry trends and adopt best practices to ensure operations remain competitive and scalable.</li>
</ul>

Performance Monitoring and Reporting

<ul>
	<li>Establish KPIs for all supervised teams and track their progress against goals.</li>
	<li>Prepare and present detailed reports on store creation, seller success, and overall operations performance to the COO and executive team.</li>
	<li>Use insights from performance data to develop and implement strategies for improvement.</li>
</ul>

Seller Success Manager

The Relationship Manager of the Corporate Banking Group develops client portfolio of accounts to deliver budgeted goals and targets through cross-selling of bank products and new account on-boarding. S/He achieves revenue goals by approved through account planning, account profitability and risk management metrics.

<ul>
	<li>Prepares credit proposals alongside the Enterprise Risk Manager/Analyst and presents them to the Bank’s Credit Committee by orchestrating proper credit due diligence on account; Presents a balanced view of risk to approving authority to address clients’ credit facility requirements.</li>
	<li>Identifies, on-boards and develops new client relationships per defined target market by cross-selling appropriate bank products to grow the portfolio and achieve set budgets/goals in terms of Loans, Deposit, Foreign Exchange, Trade, Debt Capital Market, etc.; Uses an Account Plan to establish a profitable and multi-product relationship with clients.</li>
	<li>Manages and grows existing loan portfolio by maximizing wallet share and potential revenues of existing clients, facilitating client transactions, identifying and managing problem accounts including the preparation of watch list reports with action plans, proper classification of accounts for the right provisioning level, and timely referral to the Remedial Management Department when all possible collection efforts have been exhausted</li>
	<li>Ensures compliance with the Bank’s credit policies as well as all other governing policies for transactions that are processed and recommended; Keeps updated on credit policy revisions and enhancements by collaborating with Credit in updating and formulating new credit policies.</li>
	<li>Develops industry and product expertise by understanding clients’ banking needs and cross-selling Sbc’s banking solutions; Benchmarks and networks with other banks’ Account Officers to develop industry/sector knowledge and to be updated with banking practices.</li>
	<li>Oversees Junior Relationship Managers by coaching and mentoring on account strategy and transaction handling in order to achieve the Team’s goals</li>
</ul>

Relationship Manager

About the Role

The Audit Supervisor is pivotal in ensuring the organization's financial and operational processes' accuracy, compliance, and integrity. The Audit Supervisor oversees a team of auditors and conducts various audits to assess the effectiveness of internal controls, identify improvement areas, and mitigate risks. The incumbent is responsible for coordinating audit activities, conducting detailed examinations of financial records, implementing audit procedures, and providing actionable recommendations to enhance operational efficiency and financial accountability.

What You’ll Do:

<ol>
	<li>Auditing Campaign Proposals and Price Accuracy
	<ul style="list-style-type: disc;">
		<li>Conduct audits to verify the accuracy of campaign proposals with approved signatures.</li>
		<li>Compare and reconcile price and duration data between Seller Center and MPCD master lists.</li>
		<li>Audit price markdowns, campaign prices, and percentage markdowns against MPCD records.</li>
		<li>Ensure consistency and accuracy in voucher details, including claim periods, discount amounts, minimum basket prices (order value), and usage quantity limits for both e-commerce platforms and Seller Center.</li>
	</ul>
	</li>
	<li>Auditing Promotional Activities
	<ul style="list-style-type: disc;">
		<li>Audit vouchers, free shipping discounts, and gift-with-purchase promos across e-commerce platforms and Seller Center.</li>
		<li>Verify voucher claim periods, discount amounts, minimum basket prices (order value), and usage quantity limits.</li>
		<li>Review usage quantity limits for gift rule promos, product promos, and promo durations against established criteria.</li>
		<li>Validate minimum spend requirements and ensure compliance with promotional terms.</li>
	</ul>
	</li>
	<li>Product and Store Audits
	<ul style="list-style-type: disc;">
		<li>Conduct audits of online stores on Seller Center, including SKU management, product images, pricing accuracy, collection organization, and product descriptions.</li>
		<li>Compare discounts between MPCD and Seller Center, ensuring consistency and accuracy.</li>
		<li>Audit collection information sheets (CIS) against data from Gingersnaps, Just G, and various e-commerce platforms.</li>
		<li>Harmonize system codes and provide additional instructions for auditing Shopify Global.</li>
		<li>Auditing of Choose, Pitti Bimbo,Playtime, and TikTok vs. Seller Center (International),</li>
	</ul>
	</li>
	<li>Financial Audits and Reporting
	<ul style="list-style-type: disc;">
		<li>Audit sales reports and reconcile them with COO requirements.</li>
		<li>Review documents required from RPRO (Fulfillment) per series and ensure completeness.</li>
		<li>Perform bank reconciliations for BPI, Union Bank, and BDO accounts.</li>
		<li>Audit weekly sales reports, credit notices, debit records, and bank statements for accuracy and completeness.</li>
	</ul>
	</li>
	<li>Operational Audits and Compliance
	<ul style="list-style-type: disc;">
		<li>Audit cash transactions, including cash sales deposit slips, official receipts, and sales invoices.</li>
		<li>Conduct physical store visits to ensure compliance with operational procedures and identify areas for improvement.</li>
		<li>Prepare and check certified monthly sales reports (CMSR) and send them to the SM Portal.</li>
		<li>Reconcile cash deposit slips with bank statements.</li>
		<li>Oversee petty cash fund replenishment and verify official receipts for purchases.</li>
	</ul>
	</li>
	<li>Regulatory Compliance and Documentation
	<ul style="list-style-type: disc;">
		<li>Prepare electronic sales reports for BIR submission and ensure compliance with tax regulations.</li>
		<li>Monitor manual invoice processes and ensure accuracy in financial documentation.</li>
		<li>Maintain records of gift certificate issuance and conduct audits of physical count deductions.</li>
		<li>Review out slips, transfer order slips, and return and receive vouchers from Warehouse 20 for accuracy and completeness.</li>
	</ul>
	</li>
</ol>

Audit Supervisor

The Company
FIRST METRO SECURITIES BROKERAGE COPORATION is a stockbrokerage house licensed to trade in the Philippine Stock Exchange.
 
Established in 1994, we have been a trusted provider of equity brokering services and solutions to individuals, public and private corporations and other financial institutions for over 20 years.
 
Our strong expertise in the stock market is backed by the strength and stability of FIRST METRO INVESTMENT CORPORATION, the leading investment bank in the country, and the METROBANK GROUP, one the Philippines' largest financial conglomerates. 
 
We provide our clients with easy and convenient access to the listed securities in the stock market, either thru our state-of-the-art online trading platforms or with the assistance of our seasoned and knowledgeable equity brokers.
 
Our strategic alliances with highly regarded local and international economic and market research providers give our clients access to superior and reliable economic and market information, analysis and recommendation.
 
We are the market maker and one of the authorized participants of the country’s first and only Exchange-Traded Fund (ETF), the FIRST METRO PHILIPPINE EQUITY EXCHANGE TRADED FUND (FMETF), which tracks the performance of the PSE Index. 
 
Our people

WE PUT PEOPLE FIRST.
We believe success happens when we put talented and passionate people together in an inspiring environment that supports teamwork and personal growth. That is why at FirstMetroSec, we put people first in everything that we do. We focus on attracting and nurturing top talent and providing them with a career that is fun, rewarding and engaging. We motivate people to perform at their very best through continuous training, advancement opportunities, a collaborative atmosphere and competitive pay and benefits packages. Our rapidly growing team is always on the lookout for people who are results-driven, energetic, team-oriented and customer-focused. If you have these qualities and can see yourself at FirstMetroSec, we would like to hear from you.

First Metro Securities Brokerage Corporation

Job Purpose: The purpose of this position is to ensure that customers of FirstMetroSec are provided with an excellent account updating experience.

Major Responsibilities: The Account Maintenance Associate is responsible for updating customers’ records in FirstMetroSec. Specific responsibilities of the position shall also include the following:

<ul>
	<li>Assist clients in account updating completion.</li>
	<li>Receive, review, and process completed account updating documents.</li>
	<li>Answer account updating-related queries through phone, e-mail, and chat.</li>
	<li>Follow-up submission of outstanding documents through e-mail, call, and SMS.</li>
	<li>Answer customers' questions and explain investment products such as stocks, mutual funds, and bonds.</li>
	<li>Create electronic instruction slips.</li>
	<li>Maintain electronic records and ensure KYC documents are up to date.</li>
	<li>Prepare MIS reports in relation to all updated and non-updated clients’ records.</li>
	<li>Comply with the organization’s internal and external policies and regulations</li>
	<li>Coordinate other client concerns to the appropriate department as needed.</li>
	<li>Perform other tasks which may be assigned from time to time.</li>
</ul>

Account Maintenance Associate

Since 2009, MCS Philippines has been providing support for website and business operations. Our office is conveniently located in the Makati Central Business District. 
 
Teamwork is a virtue that we strongly instill, and we consider each employee an integral part of the company. Our teams work and communicate harmoniously in a dynamic environment. 
 
We strive to exercise social awareness through various people-oriented activities like providing scholarships, volunteering in social work, and donating to charities. We are also focused in giving our employees a competitive salary and flexible healthcare benefits, which undeniably help improve their well-being and lifestyle. 
 
Be part of MCS Philippines, and join our roster of highly skilled and competent employees.

MCS Philippines

The Web Copywriter is responsible for producing Web-based content such as health and pet articles, landing pages, video scripts, and other copy to serve its audiences. The person in this role is expected to develop a good understanding of Mercola position statements and philosophies and apply the writing style appropriate for each type of output.

Duties and Responsibilities:

<ul>
	<li>Produce health and pet articles to support content projects and initiatives. These includes (but are not limited to) newsletter articles, infographics, landing pages, E-books/emagazines and other similar content. Produce health and pet articles to support content projects and initiatives. These includes (but are not limited to) newsletter articles, infographics, landing pages, E-books/emagazines and other similar content.</li>
	<li>
	Proofread content for Twitter, Facebook, and other social media sites.
	</li>
	<li>
	Proofread raw transcripts to be used for newsletter articles.
	</li>
	<li>
	Proofread headlines for Health and Pet newsletters.
	</li>
	<li>
	Create scripts for Mercola ads, promotions, awareness week videos and social media posts.
	</li>
	<li>
	Perform other job-related duties as assigned.
	</li>
</ul>

Proofreading

Content Writing

Scriptwriting

Copywriting

Web Copywriter

Remedy is a dermatology technology company focused on treating acne, which is one of the most common skin conditions worldwide. Remedy seeks to be the trusted innovative acne solution.

Founded by tried and tested professionals in dermatology and tech, we are grounded in experience, expertise and continued innovation in the marriage of both fields.

We pride ourselves in developing reasonably priced high quality dermatological solutions, because we believe that everyone deserves long- lasting confidence in themselves.

Remedy Skintech, Inc.

Remedy is looking for a creative, hardworking, and organized individual to join our team! The Strategy Intern will work directly with our Strategy Manager in maintaining and developing solutions for Remedy and its sister company.

You'll be making impactful and valuable decisions when it comes to our business' product and sales strategies, campaign designs, product development, and launches.

This role is completely remote/work-from-home.

Key Responsibilities:

<ul>
	<li>Conduct market and product research and analyze competitors</li>
	<li>Support our Strategy Manager in creating business and pricing strategies as well as evaluate the company’s developing products</li>
	<li>Providing regular progress reports and updates on key insights</li>
	<li>Collaborate with the sales and marketing teams</li>
	<li>Analyze and report significant data and trends</li>
</ul>

Strategy Intern

About the Role

As a Customer Relations Officer, your primary responsibility is to nurture and maintain strong relationships between the company and its valued customers. You play a pivotal role in ensuring exceptional customer experiences, enhancing brand loyalty, and contributing to the overall success of the organization.

 

👉 What You’ll Do:

1. Customer Support and Communication:

<ul>
	<li>Respond promptly and professionally to customer inquiries, resolving issues, providing information, and addressing concerns via various communication channels, including email, chat, and phone.</li>
	<li>Maintain a courteous and empathetic approach to ensure a positive customer experience.</li>
</ul>

2. Order Management:

<ul>
	<li>Oversee order processing, tracking, and delivery to ensure accurate and timely fulfillment of customer orders.</li>
	<li>Address order-related issues such as discrepancies, delays, or returns, ensuring customer satisfaction.</li>
</ul>

3. Product Knowledge:

<ul>
	<li>Develop an in-depth understanding of the fashion products offered by the company, staying up-to-date with the latest trends and collections.</li>
	<li>Assist customers with product selection and styling suggestions to meet their needs.</li>
</ul>

4. Complaint Resolution:

<ul>
	<li>Handle customer complaints effectively, aiming to turn negative experiences into positive ones.</li>
	<li>Collaborate with relevant departments to address and resolve complex issues, providing comprehensive solutions.</li>
</ul>

5. Feedback Analysis:

<ul>
	<li>Gather and analyze customer feedback and suggestions to identify areas for improvement in products, services, or processes.</li>
	<li>Contribute to the enhancement of customer satisfaction through actionable insights.</li>
</ul>

6. Proactive Engagement:

<ul>
	<li>Initiate proactive outreach to customers for feedback, product reviews, and special promotions.</li>
	<li>Engage in personalized interactions to create a loyal customer base.</li>
</ul>

7. Data Management:

<ul>
	<li>Maintain accurate and organized customer records and interactions within the company's CRM system.</li>
	<li>Ensure data privacy and security compliance in all customer-related activities.</li>
</ul>

8. Cross-Functional Collaboration:

<ul>
	<li>Collaborate with various departments, including Marketing, Visual, Quality Control and Fulfillment, to streamline operations and improve customer experiences.</li>
	<li>Contribute to the development of marketing campaigns and promotions.</li>
</ul>

9. This is a work on site only.

Customer Relations Officer

We are fast growing US based healthcare BPO supporting medical groups, dental groups, diagnostic laboratories, urgent care centers and other ancillary health care providers. Join us now and become one of our leaders as we continue to grow.

Vision:
To improve healthcare delivery by placing the needs of both providers and patients at the forefront and delivering exceptional customer service

Mission:
To provide world class customer service, that drives efficiency and progress within the healthcare system, by working together in a culture of continuous improvement and innovation

Values:
Transparency
Honesty
Accountability
Trust
Responsibility
Efficiency
Adaptability
Innovation
Respect

Vector Outsourcing Solutions Phils., Inc.

<ul>
	<li>​​​​Develop and deliver comprehensive training programs in the following areas:</li>
</ul>

a. Dental Anatomy

b. Dental Procedures

c. Dental Billing

d. Insurance Verification

e. Dental Billing Software

f. Dental Insurance and Revenue Cycle Management

<ul>
	<li>Evaluate trainees' performance and give feedback based on learning outcomes</li>
	<li>Create training modules such as PDFs, videos, and presentations</li>
	<li>Assist in running different training programs in the dental billing department</li>
	<li>Assist learners with hands-on activities with different dental billing software</li>
</ul>

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