The Transnational Diversified Group of Companies (TDG) is a globally competitive and progressive business group of highly successful companies engaged in leading industries. Since its establishment in 1976, TDG now has more than 30 member companies that are major players in diverse industries such as:

TOTAL LOGISTICS(Shipping, Transportation, Cargo Forwarding, Warehousing, Vehicle Logistics, Customs Brokerage, 3rd and 4th Party Logistics, Trucking, Distribution, Liner and Tramp Agency Service)

TOTAL SHIP MANAGEMENT(Ship Crewing, Seafarer Training, Maritime Education, Tanker Operations, Medical Services and Financial Services)

AIR &amp; TRAVEL SERVICES(Tours, Travel Agency Services, Airline GSA, Ground-Handling, Cargo Handling, Airport Support &amp; Aviation Services)

INFORMATION &amp; COMMUNICATIONS TECHNOLOGY SERVICES(Contact Centers, Business Process Outsourcing Services, Software Development and E-Business Solutions), as well as Securities Trading, Real Estate Development, Renewable Energy, and other supplemental businesses. 
With its world-class excellence and win-win outlook, TDG has become a respected strategic partner of large global corporations with stringent requirements for total quality and cost-effective services in both traditional and new economy businesses. TDG’s distinguished partners and principals include NYK Line (Japan), Asiana Airlines (Korea), American Express (USA), Vroon B.V. (Netherlands), Yusen Logistics (Japan), Crystal Cruises (USA), Malaysia Airlines (Malaysia), Disney Cruise Line (USA), ePerformax Contact Centers (USA), Nippon Container Terminal (Japan) and Uyeno Transtech Ltd. (Japan).

A Partner and Employer of Choice, TDG has grown from one strategic partner and 16 employees in 1976 to more than 30 business partners and over 14,000 employees to date.

Transnational Diversified Group

The Sales Executive is directly responsible for establishing, developing and sustaining new and current businesses of Transnational Air Services Corporation (TASC-ANA).

<ul>
	<li>Accomplishes business objectives by planning, developing, implementing, and evaluating key operational activities.
	<ul>
		<li>Handles client/project acquisition and development (acquisition of new clients and follow up on existing pipeline)</li>
		<li>Prepares proposal for presentation to client (costing, proposal, contract)</li>
		<li>Maintains good relationship with existing clients; Complies with clients’ requirements in coordination with various departments.</li>
		<li>Get feedback from potential or current clients and provide it to internal teams.</li>
		<li>Assists in handling inquiries received through company's website and social medial accounts</li>
		<li>Provides information relevant to the company's market (market developments, business opportunities and threats)</li>
		<li>Administering market research to determine possible revenue opportunities and assess client demands</li>
		<li>Establishes relationships and cooperation with relevant agencies &amp; associations.</li>
	</ul>
	</li>
</ul>

Travel Sales Executive

ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

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DISCOVER UNLIMITED JOB POSSIBILITIES
 
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Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

<ul>
	<li>Handle online booking transactions (airline tickets, hotels, travel insurance, and tours) with major airlines and tour agencies on behalf of the customers, both individual and corporate offices.</li>
	<li>Keep high satisfaction standards and exceed customer expectations as much as possible</li>
	<li>Resolve problems by applying established company policies and procedures.</li>
</ul>

Travel Specialists | Pasig

<ul>
	<li>Japanese speaking</li>
	<li>Plans client itinerary and provide flight options and visa information </li>
	<li>Books and issue domestic and international tickets on Sabre and Galileo</li>
	<li>Offers travel insurance and hotel accommodation to clients </li>
	<li>Can assess visa requirement/documents submitted by the client </li>
</ul>

Japanese Travel Consultant

<ul>
	<li>Answer calls and respond to emails.</li>
	<li>Handle customer inquiries both telephonically and by email.</li>
	<li>Research required information using available resources.</li>
	<li>Manage and resolve customer complaints.</li>
	<li>Provide customers with product and service information.</li>
	<li>Enter new customer information into system.</li>
	<li>Update existing customer information.</li>
	<li>Process orders, forms, and applications.</li>
	<li>Identify and escalate priority issues.</li>
	<li>Route calls to appropriate resource.</li>
	<li>Follow up customer calls whenever necessary.</li>
	<li>Document all call information according to standard operating procedures.</li>
	<li>Complete call logs and produce call reports.</li>
</ul>

Sales and Marketing Knowledge

Travel Ticketing Executives

<ul>
	<li>Determine eligibility by comparing client information to requirements.</li>
	<li>Seize opportunities to upsell products when they arise.</li>
	<li>Recommend solutions and other services if appropriate.</li>
	<li>Update job knowledge by:
	<ul>
		<li>Participating in educational opportunities.</li>
		<li>Maintaining personal networks.</li>
	</ul>
	</li>
	<li>Follow up on initial contacts.</li>
</ul>

Travel Booking Associate

<ul>
	<li>Frequently attend educational seminars to improve knowledge and performance level.</li>
	<li>Produce call reports.</li>
	<li>Resolve problems by:
	<ul>
		<li>Clarifying issues.</li>
		<li>Researching and exploring answers and alternative solutions.</li>
		<li>Implementing solutions.</li>
		<li>Escalating unresolved problems.</li>
	</ul>
	</li>
	<li>Provide answers to clients by
	<ul>
		<li>Identifying problems.</li>
		<li>Researching answers.</li>
		<li>Guiding the client through corrective steps.</li>
	</ul>
	</li>
	<li>Deliver prepared sales scripts to persuade potential customers to purchase a product or service or make a donation.</li>
</ul>

Travel Reservations Executive

<ul>
	<li>Accomplish information systems and organization mission by completing related results as needed</li>
	<li>Complete records of telephonic interactions, orders, and accounts.</li>
	<li>Obtain possible customer leads.</li>
	<li>Maintain communication equipment by reporting problems.</li>
	<li>Determine eligibility by comparing client information to requirements.</li>
</ul>

Travel Ticketing Associate

<ul>
	<li>Japanese speaking is a must</li>
	<li>Plans client itinerary and provide flight options and visa information</li>
	<li>Books and issue domestic and international tickets on Sabre and Galileo</li>
	<li>Offers travel insurance and hotel accommodation to clients</li>
	<li>Can assess visa requirement/documents submitted by the client</li>
</ul>

<ul>
	<li>Identify and overcome objections.</li>
	<li>Complete call logs.</li>
	<li>Maintain customer/potential customer data bases.</li>
	<li>Complete records of telephonic interactions, orders, and accounts.</li>
	<li>Frequently attend educational seminars to improve knowledge and performance level.</li>
</ul>

Customer Service

<ul>
	<li>Respond to questions.</li>
	<li>Accomplish information systems and organization mission by completing related results as needed.</li>
	<li>Gather customer information as required.</li>
	<li>Keep records of all conversations in our call center database in a comprehensible way.</li>
	<li>Follow communication “scripts” when handling different topics.</li>
</ul>

Travel Reservations Associate

<ul>
	<li>Provide booking and reservation services to corporate clients/customers.</li>
	<li>Use a booking system to secure ticket reservations, reschedule flights, process refunds and collect payments.</li>
	<li>Send confirmation of travel arrangements and tickets to clients.</li>
	<li>Strive to proivde excellent customer service at all times.</li>
</ul>

Salary Package:

<ul>
	<li>Basic Salary and Allowance 20,000 to 25,000</li>
	<li>Performance Incentives and bonuses</li>
	<li>HMO benefits</li>
	<li>Full salary during training</li>
</ul>

Corporate Travel Specialists | Makati

<ul>
	<li>Manage large amounts of inbound and outbound calls in a timely manner.</li>
	<li>Follow communication “scripts” when handling different topics.</li>
	<li>Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives.</li>
	<li>Seize opportunities to upsell products when they arise.</li>
	<li>Build sustainable relationships and engage customers by taking the extra mile.</li>
	<li>Keep records of all conversations in our call center database in a comprehensible way.</li>
	<li>Frequently attend educational seminars to improve knowledge and performance level.</li>
	<li>Meet personal/team qualitative and quantitative targets.</li>
</ul>

Travel Reservation Account Advisor

For Direct Hire only.

Jumpstart your career! Be part of a leading online travel company based in the US.

Salary and Benefits:

<ul>
	<li>Monthly salary of P20,000</li>
	<li>HMO health insurance</li>
	<li>Paid training</li>
	<li>Performance incentives</li>
	<li>Night differential pay</li>
</ul>

Duties and Responsibilities:

<ul>
	<li>Provide world-class travel and ticketing service to customers</li>
	<li>Attend to inbound calls according to standard procedures</li>
	<li>Process travel upgrades, flight changes, ticket cancellations, airport transfers, etc.</li>
	<li>Explain and provide information about airport security and baggage requirements</li>
</ul>

Travel Associates | Quezon City

<ul>
	<li>Arranging flights, insurance and accommodation</li>
	<li>Using a booking system to secure ticket reservations and reschedule flights</li>
	<li>Collecting and processing payments or refunds</li>
	<li>Advising clients on travel arrangements, e.g. visas and passports</li>
	<li>Sending out online tickets to clients</li>
</ul>

Travel Reservation Specialist | Ortigas Mandaluyong

<ul>
	<li>Responsible for coordinating travel arrangements for a business's employees.</li>
	<li>Use a booking system to secure ticket reservations, reschedule flights, process refunds and collect payments.</li>
	<li>Send confirmation of travel arrangements and tickets to passengers.</li>
	<li>Strive to provide excellent customer service at all times.</li>
</ul>

Salary Package:

<ul>
	<li>Monthly Salary and Allowance P40,000</li>
	<li>Performance Incentives and bonuses</li>
	<li>HMO benefits</li>
	<li>Full salary during training</li>
</ul>

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Corporate Travel Specialists | Makati

Travel Reservation Account Advisor

Travel Associates | Quezon City

Travel Reservation Specialist | Ortigas Mandaluyong

Senior Travel Account Executives | Makati