To ensure we continue to fulfill our role as a provider of vital services to customers, we are still hiring and continue to recruit top talent to Wells Fargo. However, we have adjusted our hiring practices due to the COVID-19 situation and the related social distancing guidelines. As a result, throughout your application process, you may be asked to connect with us virtually. We encourage you to check our job postings regularly for updates and additions.

About Wells Fargo

Wells Fargo & Company (NYSE WFC) is a diversified, community-based financial services company with $2.0 trillion in assets. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 8,500 locations, 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 42 countries and territories to support customers who conduct business in the global economy. With approximately 273,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 25 on Fortune’s 2017 rankings of America’s largest corporations. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories.

About Wells Fargo Enterprise Global Services (EGS) 
Enterprise Global Services (EGS) enables global talent capabilities for Wells Fargo Bank NA., by supporting over half of Wells Fargo's business lines and staff functions across Technology, Operations, Risk, Audit, Process Excellence, Automation and Product, Analytics and Modeling. EGS operates in Hyderabad, Bengaluru and Chennai in India and in Manila, Philippines. Learn more about EGS at our International Careers website.

Wells Fargo has a long legacy with deep-rooted values that we live by every day. We work hard to attract exceptional talent to the business and we hope that the following information demonstrates why Wells Fargo truly offers a “welcome difference.”

Wells Fargo offers an inclusive environment where every team member knows and feels that they are valued, no matter their role. We refer to our employees as ‘team members’ because our people are resources to be invested in and because teamwork is essential to our success.
Collaboration is at the heart of our culture with everyone taking a proactive approach. Wells Fargo team members enjoy working together — across lines of business and geographies.

A welcome difference
“Welcome” is the basis of who Wells Fargo is as an international employer. We welcome team members into an inclusive environment that encourages amazing work. We find it important to let our team know that they are valued, no matter their role. As an employer we live by three important pillars;

Everyone matters. At Wells Fargo, our inclusive culture results in an atmosphere of respect and encouragement that has team members feeling great about coming into work every day. We value the viewpoints of our team members and encourage them to be their best.

I succeed when we all succeed. When collaboration is the expectation, everyone takes a proactive approach — pitching in to ensure all team members reach their goals. At Wells Fargo, our team genuinely enjoys working together.

Our progress, your development. Success is always in sight at Wells Fargo as our opportunity-rich international business, supportive managers, and engaged colleagues provide the environment for you to develop professionally and personally. We support your development and encourage you to advance your career. Additionally, our company’s global presence will allow team members to knowledge-share with their colleagues around the world.

We achieve our goals through collaboration and believe everyone matters at Wells Fargo. We create a community where we promote diversity and inclusion, wellness and volunteering.

Making Wells Fargo a great place to work, we have facilities that our team members can enjoy.
• Fitness gym
• Sleeping rooms
• Karaoke room
• Team member parking
• Sports court
• Quiet rooms
• Cafeteria
• Internal Shuttle service

Because we value inclusivity, Wells Fargo has special interest groups that you can join.
• Basketball, volleyball, football
• Badminton, chess
• Music, arts, dance
• Camera club
• Runners and riders club
• LGBTQ network
• Women’s network

Our Vision
Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially.

Our Values
Five primary values guide every action we take:

What’s right for customers. We place customers at the center of everything we do. We want to exceed customer expectations and build relationships that last a lifetime.

People as a competitive advantage. We strive to attract, develop, motivate, and retain the best team members — and collaborate across businesses and functions to serve customers.

Ethics. We’re committed to the highest standards of integrity, transparency, and principled performance. We do the right thing, in the right way, and hold ourselves accountable.

Diversity and inclusion. We value and promote diversity and inclusion in all aspects of business and at all levels. Success comes from inviting and incorporating diverse perspectives.

Leadership. We’re all called to be leaders. We want everyone to lead themselves, lead the team, and lead the business — in service to customers, communities, team members, and shareholders.
Our Goals

We want to become the financial services leader in these areas:

Customer service and advice. After listening to and understanding our customers and their financial goals, we want to provide exceptional service and guidance to help them succeed financially.

Team member engagement. Our team members are our most valuable resource. We want to be the employer of choice — a place where people feel included, valued, and supported; everyone is respected; and we work as a team.

Innovation. Through innovative thinking, industry-leading technology, and a willingness to test and learn, we create lasting value for customers — and increased efficiency for our operations.

Risk management. While working to set the global standard in managing all forms of risk, we want to serve customers’ needs and protect their assets, information, and privacy.

Corporate citizenship. We make a positive contribution to communities through philanthropy, advancing diversity and inclusion, creating economic opportunity, and promoting environmental sustainability.

Shareholder value. We want to deliver long-term value for shareholders through a balanced business model, strong risk discipline, efficient execution, and a world-class team.

We Value Diversity
At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate.

Wells Fargo Philippines

In this role, you will:

Support Account Resolution functional area as an entry level Account Resolution Specialist by utilizing the knowledge of company products, services, policies, procedures, and Account Resolution systems

Apply knowledge when communicating with delinquent customers

Seek ways to improve quality customer experience by collecting and negotiating terms of repayment on outstanding account balances

Perform routine transactional tasks, such as taking inbound calls and making outbound calls by utilizing either an auto dialer or direct dial system to determine reason for delinquency

Receive direction from supervisors, and escalate questions and complex issues to Account Resolution individuals

Interact with immediate Account Resolution team on basic Account Resolution related information, as well as internal and external customers

Communication Skills

Customer Service Representative (CSR) for Collections

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Aces Call Center Jobs Inc.

<ul>
	<li>Provide customers with product and service information.</li>
	<li>Maintain and improve quality results by:
	<ul>
		<li>Adhering to standards and guidelines.</li>
		<li>Recommending improved procedures.</li>
	</ul>
	</li>
	<li>Handle customer inquiries by:
	<ul>
		<li>Phone</li>
		<li>Email</li>
		<li>Chat</li>
	</ul>
	</li>
	<li>Establish policies by:
	<ul>
		<li>Entering client information.</li>
		<li>Confirming pricing.</li>
	</ul>
	</li>
	<li>Manage and resolve customers' complaints.</li>
</ul>

Customer Service Representative | International Account

<ul>
	<li>Handling customer technical support cases through phone and route them to technical support agents for complex issues</li>
	<li>Coordinate, diagnose and troubleshoot incoming end user requests</li>
	<li>Provide patient and efficient assistance pertaining to software, hardware, networking, and printing</li>
	<li>Responds promptly to customers to ensure superior customer service</li>
</ul>

Customer Support | Technical Account | McKinley Hill, Taguig

<ul>
	<li>Guide the customers on the various financing options for purchasing a vehicle.</li>
	<li>Respond to inquiries about financing terms, interest rates, insurance, etc.</li>
	<li>Provide list of needed documents for processing of loans.</li>
	<li>Protect the company's value by keeping personal and financial information confidential</li>
</ul>

Customer Associate | Financial Account | McKinley Hill, Taguig

<ul>
	<li>Maintain and update billing records in adherence with company policy</li>
	<li>Handle inbound calls from customers regarding any billing concerns.</li>
	<li>Monior payments of customers and make follow ups with customers when payment lapses occur</li>
	<li>Protect the company's value by keeping billing information confidential</li>
</ul>

Billing Officers | McKinley Hill, Taguig

<ul>
	<li>Utilize accounting software to identify outstanding accounts/invoices.</li>
	<li>Generate bills and invoices specific to customer accounts.</li>
	<li>Process and record all payments from various pay services.</li>
	<li>Generate monthly and quarterly reports.</li>
	<li>Perform regular account reconciliation with customers.</li>
</ul>

Billing Specialist | Fort BGC

<ul>
	<li>Pioneer account opportunity for Freshers and Experienced Agents</li>
	<li>Handle inbound calls from customers and clients</li>
	<li>Responsible for resolving issues about products and services and proper escalation of calls as needed</li>
	<li>Encoding and logging of call details in the system</li>
	<li>Schedule technician visit as required</li>
</ul>

Customer Service Representative | Fort, BGC

ITVT has been concentrating since 2001, with more than 180 employees, on the implementation of innovative branch solutions for the industrial and energy sectors. With professional advice, reliable project implementation and the subsequent 24/7 support according to ITIL standards, we create sustainable customer satisfaction. As a DIN ISO 9001 , DIN ISO 14001 and DIN ISO 27001 certified company and Microsoft Alpha Partner from the very beginning, we know what is important. In particular, the data security of our customers is very important to us. For this reason, ITVT operates several high-security data centers in Germany for its customers. The Federal Data Protection Act therefore applies.

ITVT Philippines Inc.

Area of Responsibility

<ul>
	<li>Implements Microsoft Dynamics CRM solutions: Customer Engagement (Sales, Customer Service, Marketing), PowerApps, Power Platform.</li>
	<li>Implements interfaces between Microsoft Dynamics CRM and other applications, frontends web application, backend components as well as database developments.</li>
	<li>Implements prioritized requirements from the product owner in the system.</li>
	<li>Is responsible for ensuring progress and completion of development topics.</li>
	<li>Independent and responsible way of working.</li>
	<li>Contribute experience to the technical management and complex software development projects as well as corresponding team structures.</li>
	<li>Takes responsibility for supervision, improvement and optimization of the software quality as well as for the design and development.</li>
	<li>Is responsible for the design, the development of modifications or for the extensions to the standard Microsoft Dynamics CRM application (Sales, Marketing and Service module).</li>
	<li>Is Responsible for coding, unit testing and creating supporting documentation for Microsoft Dynamics based Solutions.</li>
	<li>Gains understanding of customer’s needs and collaborates with other consultants/developers and support teams to complete design and testing documentation.</li>
	<li>Provides technical input in creating technical specifications when customizations or extensions to Microsoft Dynamics CRM are needed.</li>
	<li>Is responsible for driving the effort to migrate the customers’ data sources into Microsoft’s sources, ensuring proper alignment of data models. Offers support on Microsoft tools for migration and integration.</li>
	<li>Implements reports per requirements documents and standards.</li>
	<li>May be tasked with additional development tasks such as: developing data migration procedures to integrate Microsoft Dynamics CRM to legacy systems, creating data load structures with Microsoft SQL Server Integration Services or Azure Data Factory.</li>
	<li>Provides support and expertise on development technologies and environments.</li>
	<li>Provides work estimates that permit prioritization and assignments to be made.</li>
	<li>Has awareness of the prescribed Microsoft Dynamics CRM implementation methodology known as Sure Step. Understands how the development and related testing activities fit into the overall customer engagement lifecycle.</li>
</ul>

Typical Activities

Diagnostic and Analysis 
Design 
Development

<ul>
	<li>Customization of the product to meet the needs of the customer based on the specifications from the Application Consultant.</li>
	<li>Integration of the solution with the customer’s legacy databases and systems.</li>
	<li>Document custom developed functionality in accordance to documentation standards and best practices.</li>
	<li>Implement add-ons and code from third parties.</li>
	<li>Initial test of the developed functionality.</li>
</ul>

Deployment

<ul>
	<li>Support integrated testing.</li>
	<li>In case of upcoming customization requests during the deployment phase, perform the design and development tasks in accordance with the defined change request process.</li>
</ul>

Upgrade

<ul>
	<li>Evaluate necessary upgrade customizations for new versions of Microsoft Dynamics and relevant ISV and add-on solutions.</li>
</ul>

Agile Preparation

<ul>
	<li>Review/validate high-level estimates given within the Solution Backlog.</li>
	<li>Provide input to the establishment of Integration Strategy.</li>
</ul>

Agile Execution

<ul>
	<li>Attend the Sprint Planning Meetings</li>
	<li>Attend the Daily Sprint Cycle Meetings</li>
	<li>Lead development efforts within the Sprint cycle across Custom Coding, Integration and Interfaces, and Data migration streams</li>
</ul>

Senior Microsoft Dynamics CRM Application Developer

Aboitiz Power Corporation (AboitizPower, AP) is a leader in the Philippine Electric Power Industry with a portfolio of assets located across the country.

At AboitizPower, we transform energy for a better world. 

When you work at AboitizPower, you become part of an organization that is passionate and committed to advancing business and communities by providing reliable, reasonable, and responsible power to all. 

AboitizPower is an equal opportunity employer. We believe that a diverse and inclusive workforce is crucial to our purpose of driving change for a better world. We consider and encourage all applicants without discriminating against age, sexual orientation and/or gender identity, disability, political opinion, religion, nationality, marital or parental status (including pregnancy), ethnicity or other status protected by law. Our equal opportunity and non-discrimination policy applies in all aspects of employment, including recruitment, hiring, regularization, promotions, transfers, discipline, termination, benefits and training.

We urge everyone to be vigilant against scams that involve fraudulent offers of employment with Aboitiz Power Corporation. AboitizPower will never ask or solicit any form of payment at any point during the job application process.  AboitizPower only uses its official pages and links to communicate open roles and its recruitment. To ensure your security, please correspond and refer to the official channels only. Our official channels are: 
1. Aboitiz Power Corporation Website: https://www.aboitizpower.com
2. Careers Website: https://careers.aboitizpower.com
3. LinkedIn: https://www.linkedin.com/company/aboitizpower




AboitizPower

As Business Development Manager, you will be responsible for identifying and pursuing new business opportunities in the residential rooftop solar market. This entails developing various revenue channels, business models and innovative products that bring long-term value and accelerate the advent of the Company's mission. The key responsibilities include:

<ol>
	<li>Market Analysis and Research: Conduct market research to identify trends, opportunities, and competitive landscape in the residential rooftop solar industry. Analyze customer needs, preferences, and behaviors to inform product development and marketing strategies.</li>
	<li>Business Planning: Develop and implement strategic business plans to achieve sales targets and market penetration. Collaborate with cross-functional teams to align business development efforts with overall company goals.</li>
	<li>Channel and Ecosystem Development: Identify and qualify new business channels, building strategic collaboration with financial institutions, horizontal developers, and other verticals to build an ecosystem in which the company can thrive.</li>
	<li>Account Management: Cultivate strong relationships with key stakeholders and relevant industry partners. Maximize cross-selling opportunities and tactical collaboration.</li>
	<li>Proposal Development: Work closely with the operations, marketing, legal and finance teams to create customized proposals that address the unique needs of each channel and preserve the best interests of the company.</li>
	<li>Reporting and Storytelling: Track and report on key performance indicators (KPIs) to evaluate the success of business development strategies. Provide regular updates to senior management on progress, challenges, and opportunities. Paint a clear picture of challenges, progress and opportunities.</li>
</ol>

Solar Business Development Manager

<ul>
	<li>Assist customers with inquiries about products and services</li>
	<li>Resolve customer issues and provide appropriate solutions and alternatives within the time limits</li>
	<li>Identify and assess customers’ needs to achieve satisfaction</li>
	<li>Build sustainable relationships and trust with customer accounts through open and interactive communication</li>
</ul>

Customer Service Associates | Multinational Bank | Taguig

The Market Strategy Specialist is responsible for the following functions:

<ul>
	<li>Develop and manage the Market Strategy database and establish data gathering on local and international power industry, market conditions, and government regulations.</li>
	<li>Perform data analysis techniques to extract insights and relationships on market data.</li>
	<li>Support in conducting market research to identify local and international activities or business expansion opportunities in the RE market.</li>
</ul>

Market Strategy Specialist

The position will support the Manager in managing and leading the tax operations and accounting of the Aboitiz Renewables, Inc. including provision of oversight onstartups or small operating companies that may need support in the group in terms of tax operations and accounting.

Further, this position will help oversee the Parent/Holdco tax operations and accounting function and may also provide oversight/guidance to start ups on tax reportorial requirements, both local and international, selected transactional taxation, and other incidental tasks such as but not limited to tax planning, tax refund, tax audit, books of accounts compliance, deferred tax accounting and maintenance of the Tax Document Management System in coordination with AEV Tax, Advisory and Compliance Services (TACS).

The role will also provide accounting and financial reporting functions as deemed necessary

Outcomes Expected and Responsibilities:

 

Tax Accounting

<ul>
	<li>Performs and manages provisioning of income taxes, both current and deferred for ARI Parent Holdco and ARI COnsolidated Financial Statements, as needed.</li>
	<li>Reviews selected transactional taxation on foreign transactions, forex denominated loans, equity transactions, special transactions and other projects.</li>
</ul>

Tax Compliance

<ul>
	<li>Ensures timely filing and settlement as well as submission of reports and documents in compliance with government statutory and regulatory requirements of BIR and LGUs.</li>
	<li>Ensures that regular updates in legislation, regulations, memorandum, directives and requirements are implemented in the accounting systems, policies, processes and procedures</li>
</ul>

Tax Management

<ul>
	<li>Monitoring of special transactions that will impact future tax reconciliation.</li>
	<li>Provides Accounting Manager and AVP Accounting with reports relating to tax projections and analysis needed for tax planning and decision-making</li>
</ul>

Tax Administrative Tasks

<ul>
	<li>Monitors the tax compliance of all companies handled by Renewables Group, including providing needed support on the special tax compliance requirements of ARI international and foreign-registered entities, as needed</li>
</ul>

General Accounting and Financial Reporting 

<ul>
	<li>Provides support in Accounting Operations and financial reporting during month-end and year-end reviews which may or may not impact tax operations including developing audit schedules, reconciliations, and analysis</li>
</ul>

Tax Operations Supervisor

<ul>
	<li>Ensure customer queries are answered to their satisfaction.</li>
	<li>Consults with customers to guide them through the purchase of a vehicle.</li>
	<li>Explain service policies provided by the manufacturer and the dealer.</li>
	<li>Develop a relationship with each client with the goal of creating lifelong customers, providing excellent customer service, and answering questions.</li>
</ul>

Customer Relations Representative | Car Financing | Taguig

Founded and based in Manila on 2011 with just a handful of people, we grew to be the reliable Software Development company that we are now, with several partners across diverse industries in the Philippines. Constantly evolving along with the ever-changing world of software development and design, we aim to become the valuable business partner of choice.

Blackfort Consulting Inc.

Responsibilities

<ul>
	<li>Writes code for new software applications, i.e., back-end to front-end.</li>
	<li>Undertakes software modifications or feature enhancements to existing systems.</li>
	<li>Contributes to the provision of Enterprise-grade solutions.</li>
	<li>Performs full life cycle software development of distributed web applications.</li>
	<li>Designs and develops new systems.</li>
	<li>Develops and manages well-functioning databases and applications.</li>
	<li>Outlines client-side and server-side architecture</li>
	<li>Manages the complete software development process, i.e., from conception to deployment.</li>
	<li>Maintains and upgrades software following deployment.</li>
</ul>

Full Stack Developer

<ul>
	<li>Maintain the highest level of confidentiality with all information obtained.</li>
	<li>Represent the company in a manner that maintains and expands positive relations with all customers</li>
	<li>Serve customers in opening new accounts, updating current accounts, and closing accounts</li>
	<li>Evaluate customer requests for service charge refunds and process necessary paperwork to refund customer service charges as necessary</li>
</ul>

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