Job Summary:
A Product Manager is responsible for overseeing and managing the entire product lifecycle, from product planning, execution, to end-of-life of the product. S/he is also gathers and converts customer’s requirements into product requirements by working effectively with cross functional teams to ensure that the product supports the company’s overall strategy, goals, and that customer satisfaction is met.

Essential Duties and Responsibilities:
General

Assesses market demand by gathering customer requirements;
Develops product and marketing strategies by analyzing and monitoring competitor’s activities;
Creates product roadmap and defining product vision;
Communicates with all stakeholders and meeting with clients;
Builds customer awareness;
Defines pricing strategy;
Ensures customer satisfaction;
Prepares and submits daily, weekly, monthly, and annual reports, as required by the Immediate Superior;
Assists and participates in the company activities; and
Performs other related tasks that may be assigned.

Execution

Leads the build of new products for our customers by coordinating with designers, developers, and our internal team;
Oversees the product creation processes from helping to determine what functionalities to create, coordinating with developers, and staging new version for distribution;
Gathers customer feedbacks and suggestions to further improve the product;
Analyzes product performance and suggests refinements to existing products;
Chooses and analyzing the most effective release timing; and
Supports in product demo by providing product information.

End-of-Life

Understands the reason for decline of product;
Discusses the issue with stakeholders;
Fosters a good rapport with existing customers to preserve good relationship with them by being transparent;
Provides transition for remaining customers when it’s time to disengage; and
Assists in exporting or transferring customer data, issuing refunds, finding new vendors and solutions.

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