ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

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Why Join Us?
 
DISCOVER UNLIMITED JOB POSSIBILITIES
 
CONVENIENCE One Stop Shop - One Day Hiring
 
Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

<ul>
	<li>Responsible for user-generated content submitted to the e-commerce platform.</li>
	<li>Review user-generated content to ensure the safety and privacy of online platforms.</li>
	<li>Reply to user questions and comments on social media posts, on the company’s blogs, and in forums</li>
	<li>Perform timely and adequate actions that are also essential in protecting the reputation of e-commerce platforms.</li>
</ul>

Content Moderator | Mixed Voice and Non voice CSR | Fort BGC

<ul>
	<li>Handle customer queries via inbound calls and electronic messaging system</li>
	<li>Provide clear and concise responses to customer inquiries in a timely manner</li>
	<li>Guide and assist customers on process of product replacement, refund or tracking of shipment</li>
	<li>Provide appropriate solutions to customer concerns and ensure issues are followed through and resolved with utmost satisfaction</li>
</ul>

Customer Care Associates | Retail Business | McKinley Taguig

<ul>
	<li>Assist travelers with booking of flights, visa arrangement, hotel accommodations, etc.</li>
	<li>Provide advice on travel destinations, plan itineraries, and collect payments.</li>
	<li>Resolve travel issues, complaints, and refunds.</li>
</ul>

Travel Account Customer Service Representative | Taguig

<ul>
	<li>Handle in-bound calls.</li>
	<li>Process hotel and travel reservations or rebooking.</li>
	<li>Send airline ticket/hotel reservation confirmation to the clients.</li>
	<li>Provide requested information - hotel rates, flight schedules, promos and policies on cancellation or rebooking</li>
</ul>

Reservation Agents| Hotel and Travel | Fort BGC

<ul>
	<li>Perform Utilization Management reviews in accordance with federal state mandated regulations.</li>
	<li>Utilizes the member’s contract to determine coverage eligibility.</li>
	<li>Works with providers and take action while exhibiting judgment and a realistic understanding of the issues.</li>
	<li>Liaise with research team in order to accurately collect and record data.</li>
	<li>Independently facilitates design of clinical workflow in collaboration with clinicians.</li>
</ul>

Attention to Detail

Senior USRN Clinical Specialist

ITVT has been concentrating since 2001, with more than 180 employees, on the implementation of innovative branch solutions for the industrial and energy sectors. With professional advice, reliable project implementation and the subsequent 24/7 support according to ITIL standards, we create sustainable customer satisfaction. As a DIN ISO 9001 , DIN ISO 14001 and DIN ISO 27001 certified company and Microsoft Alpha Partner from the very beginning, we know what is important. In particular, the data security of our customers is very important to us. For this reason, ITVT operates several high-security data centers in Germany for its customers. The Federal Data Protection Act therefore applies.

ITVT Philippines Inc.

Area of Responsibility

<ul>
	<li>Implements Microsoft Dynamics CRM solutions: Customer Engagement (Sales, Customer Service, Marketing), PowerApps, Power Platform.</li>
	<li>Implements interfaces between Microsoft Dynamics CRM and other applications, frontends web application, backend components as well as database developments.</li>
	<li>Implements prioritized requirements from the product owner in the system.</li>
	<li>Is responsible for ensuring progress and completion of development topics.</li>
	<li>Independent and responsible way of working.</li>
	<li>Contribute experience to the technical management and complex software development projects as well as corresponding team structures.</li>
	<li>Takes responsibility for supervision, improvement and optimization of the software quality as well as for the design and development.</li>
	<li>Is responsible for the design, the development of modifications or for the extensions to the standard Microsoft Dynamics CRM application (Sales, Marketing and Service module).</li>
	<li>Is Responsible for coding, unit testing and creating supporting documentation for Microsoft Dynamics based Solutions.</li>
	<li>Gains understanding of customer’s needs and collaborates with other consultants/developers and support teams to complete design and testing documentation.</li>
	<li>Provides technical input in creating technical specifications when customizations or extensions to Microsoft Dynamics CRM are needed.</li>
	<li>Is responsible for driving the effort to migrate the customers’ data sources into Microsoft’s sources, ensuring proper alignment of data models. Offers support on Microsoft tools for migration and integration.</li>
	<li>Implements reports per requirements documents and standards.</li>
	<li>May be tasked with additional development tasks such as: developing data migration procedures to integrate Microsoft Dynamics CRM to legacy systems, creating data load structures with Microsoft SQL Server Integration Services or Azure Data Factory.</li>
	<li>Provides support and expertise on development technologies and environments.</li>
	<li>Provides work estimates that permit prioritization and assignments to be made.</li>
	<li>Has awareness of the prescribed Microsoft Dynamics CRM implementation methodology known as Sure Step. Understands how the development and related testing activities fit into the overall customer engagement lifecycle.</li>
</ul>

Typical Activities

Diagnostic and Analysis 
Design 
Development

<ul>
	<li>Customization of the product to meet the needs of the customer based on the specifications from the Application Consultant.</li>
	<li>Integration of the solution with the customer’s legacy databases and systems.</li>
	<li>Document custom developed functionality in accordance to documentation standards and best practices.</li>
	<li>Implement add-ons and code from third parties.</li>
	<li>Initial test of the developed functionality.</li>
</ul>

Deployment

<ul>
	<li>Support integrated testing.</li>
	<li>In case of upcoming customization requests during the deployment phase, perform the design and development tasks in accordance with the defined change request process.</li>
</ul>

Upgrade

<ul>
	<li>Evaluate necessary upgrade customizations for new versions of Microsoft Dynamics and relevant ISV and add-on solutions.</li>
</ul>

Agile Preparation

<ul>
	<li>Review/validate high-level estimates given within the Solution Backlog.</li>
	<li>Provide input to the establishment of Integration Strategy.</li>
</ul>

Agile Execution

<ul>
	<li>Attend the Sprint Planning Meetings</li>
	<li>Attend the Daily Sprint Cycle Meetings</li>
	<li>Lead development efforts within the Sprint cycle across Custom Coding, Integration and Interfaces, and Data migration streams</li>
</ul>

Senior Microsoft Dynamics CRM Application Developer

Aboitiz Power Corporation (AboitizPower, AP) is a leader in the Philippine Electric Power Industry with a portfolio of assets located across the country.

At AboitizPower, we transform energy for a better world. 

When you work at AboitizPower, you become part of an organization that is passionate and committed to advancing business and communities by providing reliable, reasonable, and responsible power to all. 

AboitizPower is an equal opportunity employer. We believe that a diverse and inclusive workforce is crucial to our purpose of driving change for a better world. We consider and encourage all applicants without discriminating against age, sexual orientation and/or gender identity, disability, political opinion, religion, nationality, marital or parental status (including pregnancy), ethnicity or other status protected by law. Our equal opportunity and non-discrimination policy applies in all aspects of employment, including recruitment, hiring, regularization, promotions, transfers, discipline, termination, benefits and training.

We urge everyone to be vigilant against scams that involve fraudulent offers of employment with Aboitiz Power Corporation. AboitizPower will never ask or solicit any form of payment at any point during the job application process.  AboitizPower only uses its official pages and links to communicate open roles and its recruitment. To ensure your security, please correspond and refer to the official channels only. Our official channels are: 
1. Aboitiz Power Corporation Website: https://www.aboitizpower.com
2. Careers Website: https://careers.aboitizpower.com
3. LinkedIn: https://www.linkedin.com/company/aboitizpower




AboitizPower

<ul>
	<li>The position is responsible for supporting the process through which the Company decides on long-term direction and sets strategic goals to help the Company maintain and increase its competitive advantage. Reporting to the Chief Strategy Officer, the main functions of this position include:</li>
	<li>Managing the process for developing, aligning, documenting, and monitoring strategies</li>
	<li>Modelling and forecasting long-term market prices and key trends, including on key commodities and technologies</li>
	<li>Gathering and analyzing information on industry and competition, locally and abroad, including in-depth understanding of key players</li>
	<li>Developing feasibility studies for new business models and projects</li>
	<li>Monitoring, assessing and evaluation impact of potential industry disruptors (technology, legal, political)</li>
	<li>Supporting senior and mid-management to spot, assess, and take decisions on new opportunities</li>
</ul>

Strategy Manager

As Business Development Manager, you will be responsible for identifying and pursuing new business opportunities in the residential rooftop solar market. This entails developing various revenue channels, business models and innovative products that bring long-term value and accelerate the advent of the Company's mission. The key responsibilities include:

<ol>
	<li>Market Analysis and Research: Conduct market research to identify trends, opportunities, and competitive landscape in the residential rooftop solar industry. Analyze customer needs, preferences, and behaviors to inform product development and marketing strategies.</li>
	<li>Business Planning: Develop and implement strategic business plans to achieve sales targets and market penetration. Collaborate with cross-functional teams to align business development efforts with overall company goals.</li>
	<li>Channel and Ecosystem Development: Identify and qualify new business channels, building strategic collaboration with financial institutions, horizontal developers, and other verticals to build an ecosystem in which the company can thrive.</li>
	<li>Account Management: Cultivate strong relationships with key stakeholders and relevant industry partners. Maximize cross-selling opportunities and tactical collaboration.</li>
	<li>Proposal Development: Work closely with the operations, marketing, legal and finance teams to create customized proposals that address the unique needs of each channel and preserve the best interests of the company.</li>
	<li>Reporting and Storytelling: Track and report on key performance indicators (KPIs) to evaluate the success of business development strategies. Provide regular updates to senior management on progress, challenges, and opportunities. Paint a clear picture of challenges, progress and opportunities.</li>
</ol>

Solar Business Development Manager

<ul>
	<li>Promote services the company offers and showcase tech products, both software or hardware.</li>
	<li>Explain product features and warranty services to customers who call to inquire about the company's products and services</li>
	<li>Guide the customers in making the right purchase decision by assessing their needs</li>
	<li>Following up with customers and resolving any issues that may arise.</li>
</ul>

Technical and Support Sales Representatives | McKinley Taguig

<ul>
	<li>Acquire B2B clients with motorcycle fleets (e.g. F&amp;B, logistics, online platforms), real estate locations (e.g. gas stations, convenience stores) or both, to be onboarded onto the company's ecosystem</li>
	<li>Closely manage relationships with B2B clients, ensuring consistent client satisfaction</li>
	<li>Share client feedback with Product and Operations teams in order to ensure continuous improvement of the company's solution</li>
</ul>

B2B Sales | Marketing Manager

The Human Resources Manager for Talent Optimization contributes to ensure that the organization is continuously building and developing its leadership, functional and technical capabilities to deliver and execute its current and future goals and strategies.

 

The role/function is responsible for the execution and governance of Talent Optimization strategies, processes and programs across 1AP, including Talent Management, Learning &amp; Development and Performance Management processes, and programs. Moreover, the role is expected to formulate OD strategies, design, develop and successfully rollout/implement organizational development projects and programs.

Talent Optimization and Culture & Engagement Manager

To date, Easycall Communications Philippines Inc. operates as a provider of various technology solutions and services, as well as managed connectivity and support services. It continues to build on its foundation as a technology and communications provider, and provide businesses and enterprises with innovative solutions tailored to fit their changing needs.

Easycall Communications Philippines Inc.

The Senior Accounting Supervisor provides management and leadership to the Accounting team in its day-to-day operations. He/she shall be primarily responsible for overseeing accounting transactions and activities, communicating to Management and/or resolving promptly accounting-related issues and concerns, and ensuring that all TDG accounting policies and procedures are implemented or complied with. He/she shall also be in charge of the timely preparation of financial and management accounting reports for the Board of Directors, Management and other regulatory bodies.

 

The primary duties and responsibilities of this role are as follows:

<ul>
	<li>Partners and collaborates with Management in setting the direction in the development or improvement of the different transactional, administrative, and operational plans and services of the Accounting department</li>
	<li>Develops and provides support in the company’s financial/budget planning process (short, medium and long term)</li>
	<li>Facilitates the Business Planning process in the department/assigned teams.</li>
	<li>Reports to Top Management the company’s actual financial and operating performance vis-à-vis budget and other key financial performance indicators.</li>
	<li>Communicates and works consultatively with the respective department heads on accounting-related initiatives (eg budget preparation/analysis, costs monitoring, variance analysis, etc)</li>
	<li>Cascades important information discussed during the Management Committee meetings to all department members/assigned teams</li>
	<li>Accomplishes business objectives by planning, developing, implementing, and evaluating operational activities in the following key areas:</li>
	<li>Manages and oversees the development and the operation of an effective system of accounting procedures and budgetary control over the financial transactions of the Company, including formulation of relevant objectives, policies, system, and procedures where the accounting functions are involved.</li>
	<li>Ensures compliance to various accounting/financial report requirements such as</li>
</ul>

a. financial statements and reports (eg P&amp;L, AR, AP, cash flow, etc)

b. regulatory/statutory reports (eg BIR, LGUs, SSS/PhilHealth/Pag Ibig, SEC, etc)

c. Annual/monthly operating budget of the MC

d. 3rd party billings and payments (eg suppliers, vendors, etc)

<ul>
	<li>Prepares financial or budget projections of new investments or business projects in the company, in collaboration with relevant stakeholders.</li>
	<li>Ensures that internal control measures governing accounting functions are being followed, including approval and disbursements of budget</li>
</ul>

e. Provides administrative and technical support to the OCFO in ensuring that inter company financial or accounting transactions are complied with or in line with group-wide policies.

<ul>
	<li>Maintains relationship with external business partners such as banks and vendors</li>
	<li>Monitors the effectiveness of existing work methods and processes in his/her department in order to continually improve or enhance efficiency and productivity</li>
	<li>Regularly monitors direct report’s performance through conduct of regular and timely performance evaluation as well as coaching sessions appropriate to the needs of the individual (to improve performance, correct a bad behavior, or further success).</li>
	<li>Ensures that each direct report has an Individual Development Plan (IDP).</li>
	<li>Prioritizes and aligns the activities of the assigned teams given current and/or changing company/division/cluster/corporate goals and directions</li>
	<li>Selects or identifies the appropriate metrics to drive the intended behaviour and performance results among members of the department or his/her assigned team</li>
</ul>

Senior Accounting Supervisor

At Elinnov, we are driven by a powerful mission: to turn ideas into reality using innovative technologies. Our unwavering commitment to this mission fuels our passion for creating solutions that have a lasting impact on industries, communities, and lives.

With a clear vision in mind, we strive to be pioneers in tackling global challenges through our groundbreaking innovations. We believe that technology has the power to transform the world, and we are dedicated to harnessing that power to create opportunities and improve the lives of all living beings.

Our core values form the foundation of everything we do. Synergy is at the heart of our collaborative approach, where the collective brilliance of our diverse team members ignites breakthrough ideas and drives our success. We are assertive in pursuing our goals, fearlessly embracing challenges and persistently finding solutions that push boundaries.

Grit is an integral part of our DNA. We understand that innovation requires determination and perseverance, and we embrace the journey with resilience, learning from setbacks and emerging stronger. We are relentless in our pursuit of excellence, always striving to exceed expectations and deliver solutions that are of the highest quality.

As a team, we are united by our shared passion for innovation, our dedication to our mission, and our belief in the transformative power of technology. Our collaborative and inclusive culture fosters an environment where ideas flourish, talents thrive, and innovation flourishes.

Join us as we embark on a thrilling adventure to shape the future. Together, we will transform ideas into reality, overcome global challenges, and create abundant opportunities that enrich the lives of individuals and communities around the world.

Elinnov Technologies, Inc.

Job Description:

This role involves overseeing the planning, execution, and delivery of software projects using Agile methodologies (including Kanban), and IT Service Management (ITSM) principles. The candidate will also be responsible for managing client accounts, ensuring client satisfaction, and nurturing client relationships. The role requires a balance of technical expertise, project management skills, and excellent interpersonal abilities.

IT Project Manager

The position holder is responsible for the management of activities relating to the acquisition of various permits and approvals, facilitation of project endorsements of Local Government Units (LGUs) and implementation of the External Relationship Management Plan for ARI Renewable projects. 

Outcomes Expected and Responsibilities:

<ul>
	<li>Builds partnerships with and provides information to a variety of stakeholders, proponents and organizations, including officials of national or local governments; business and community associations; citizens groups; and key private interest external groups.</li>
	<li>Coordinates and implements projects and initiatives including: conducting assessments to identify further engagement opportunities; creating and implementing reporting methods; preparation of contract agreements/concessions</li>
	<li>Conducts research and develops reference materials to support External engagement plans.</li>
	<li>Stays current on relevant industry and government compliance programs related to renewable energy and provides updates regarding changes in legislation, regulations and other requirements that may result in organizational response.</li>
	<li>Facilitates timely acquisition of permits and approvals during the Pre Development, Development and Execution Stage of ARI Renewable Projects. </li>
	<li>Manages and ensures the regular coordination of with local government officials and various agencies such as DENR, NCIP, DPWH, NWRB, NIA, DAR or any other concerned agency for the acquisition of the necessary permits and approvals.</li>
	<li>Ensures complete documentation of compliances and permits for handover to Operating BU.</li>
</ul>

Leadership Functions and Responsibilities:

<ul>
	<li>Cultivates a high-performing and engaged team by having regular and ongoing conversations, with the purpose of setting and communicating clear targets, developing capabilities, managing performance, and discipline.</li>
	<li>Creates a transparent environment by practicing courageous authenticity while operating on mutual trust, support, and respect.</li>
	<li>Promotes Diversity, Equity, and Inclusion by respecting TM’s individual strengths, views, and experiences to enable innovation, better decisions, and deliver better business results</li>
</ul>

Stakeholder Relations and Permitting Manager

Hashtag Interactive is an award-winning marketing collaborator for companies looking to stand out amid the digital noise. 

Together, we curate and create campaigns and strategies that speak to your audiences and meet your targets on the other side of the screen.

Hashtag Interactive: A digital marketing agency optimised for a digital-centric world. Your digital marketing, social media, and content strategy partner in Singapore and Southeast Asia.

Hashtag Interactive

The Associate Design Manager assists in managing a design team in creating quality creative content on a daily basis. A very good communicator who can present ideas clearly and concisely; can negotiate with clients and internal accounts teams. An expert understanding of typography, layout, animation and art direction will be needed to help the team produce the best work possible. A strong foundation in team + time management. The Associate Design Manager is a strong communicator, who can work with other team members to better understand what is needed but can also explain the designer’s creations and the rationale behind them. Up to date with current design trends in and around the social media space. As this is a managerial title, a minimum of 6 years in the industry is a requirement.

 

Expected Outcomes

First 90 Days

<ol>
	<li>Focus on learning important internal processes, tools and workflows and look for opportunities to experience them directly by helping people out with projects.</li>
	<li>Define a structured set of goals with Creative Director to both pass your 3 months probation, make the best use of your time and skillset, and contribute to the business goals</li>
	<li>Get to know the team, their personalities, strengths and weaknesses and then use this new information to define gaps to take the team to the next level; as well as identifying team goals. </li>
</ol>

Day-to-Day Expectations

<ul>
	<li>Managing a team of designers and ensuring that they are meeting deadlines and producing high-quality work.</li>
	<li>Communicating with clients and internal teams to understand their needs and ensure that designs meet expectations.</li>
	<li>Developing and implementing design strategies that align with our clients' goals.</li>
	<li>Staying up-to-date on the latest design trends and technologies. 
	 </li>
</ul>

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