How you will need to be:

Extremely determined to solve customer’s problems accompanied by a willingness to go the extra mile
Highly curious in asking the right questions to get to the root cause of an issue.
Able to pick up technical concepts and information, quickly
Responsive to feedback and apply it immediately
Able to multitask and switch between tools, effortlessly
Resourcefulness in finding solutions when things are unclear

What makes working at StoreHub awesome (and refreshing!):

Our people - for real! Our culture is unlike anywhere else, as we model ourselves on a pro-sports team where all of your colleagues are extraordinary at what they do, constantly challenging you to improve yourself and your team. Expect to work with some of the smartest and most interesting StoreHubbers who are highly effective collaborators
Culture of Candour. We embrace directness, hate bureaucracy, and move fast. If you’re tired of ‘corporate nonsense’ you’ll feel right at home
Data availability. The biggest benefit of using a lot of tools is that we have a LOT of data and easy access to analytics. We are problem solvers at heart, and we strive to fix issues at their root cause. With a focus on facts and data, we make informed decisions and consider multiple perspectives to find the best solutions
Embracing Feedback: Courage and Growth. At StoreHub, we highly value the courage to give and receive feedback as an integral part of personal and professional growth. We believe in correcting, teaching, and embracing new ideas fearlessly, holding ourselves and our teammates to high standards to achieve our full potential. Failure is not a setback but an opportunity to learn and grow, and we never shy away from pushing ourselves to be our best
It’s the Impact that counts. We recognise that results are not tied to the number of hours put in to achieve them. There’s no reward for long hours with poor results and there’s no penalty for going home on time when you’re producing excellent work. Of course, to be great, most of us have to put in considerable effort, but hard work alone and long hours are not how we measure or talk about a person’s contribution. Instead, our model works best for people who highly value teammates who deliver consistent excellence
CADCHI. Co-created values, a compass to achieve our mission: Communication, Authenticity, Discernment, Courage, Hunger, Impact

At StoreHub, we don't just offer a job, we offer an experience. In addition to our unique culture, we provide a wide range of perks and benefits to help you thrive:

Cutting edge tools. If something can be automated, we’ll make it happen. You will be introduced to over 20 different tools we use that support basic tasks, so that we can focus our minds on the kind of work that matters
Team building activities to help you bond and collaborate with your teammates
Robust employee engagement framework with different activities every month to help you connect and build relationships with amazing Hubbers from other departments
Reflection and feedback culture, with monthly one-on-ones with your coach to help you grow and receive in-depth individual feedback
Career progression map to help you build your own path within your team, with both expert and coach tracks, as well as internal movement opportunities to other departments

We do have all the other cool perks too:

Free Nespresso coffee to fuel your productivity
Free Season Parking - no more roadside headaches
HMO
Apple MacBooks for everyone to help you do your best work
Learning Budget - for courses, books, and leveling up

We are an equal-opportunity employer and value diversity at StoreHub. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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