XScribe Solutions Inc. (XScribe) was incorporated in 2010. During its early years of operations, XScribe developed custom software for local and foreign clients from various industries – technology, sports, health, education, food, etc. XScribe also served, and continues to do so, as an offshore software development team for technology companies abroad.

In 2016, XScribe ventured in the development of its own products. As its first creation, XScribe decided to develop an Enterprise Resource Planning software designed to automate the end-to-end business processes of companies operating mainly in the Philippines. At the outset of the design, the ERP software was conceptualized as multi-module, integrated, configurable, customizable, and web-based.

XScribe soft-launched the initial version of the ERP software in 2017. Since then, XScribe has continually enhanced the features of this software considering the advice and suggestions of XScribe clients from various industries, among other inputs.

Alongside the implementation of its own product, XScribe continues to serve clients who require custom software or need other IT-related services.

XScribe. The "X" represents any software. The name XScribe embodies the confidence of the company to write any software.

XScribe Solutions Inc

<ul>
	<li>Collaborate with the Business Development team in creating video tutorials</li>
	<li>Collaborate with the Sales and Marketing team in creating social media graphics, presentation templates and other materials</li>
	<li>Assist the Lead Designer in the creation of relevant assets for web design and web-based systems</li>
	<li>Ensure all designs align with brand guidelines and effectively communicate brand identity</li>
</ul>

Multimedia Designer

Get Hooked 360 is a Philippines-based digital marketing agency committed to drive businesses forward by making smart and creative campaign ideas come to life.

Our mission is to empower brands to succeed through practical, flexible, and efficient use of digital that transforms brand awareness to brand advocacy.

We offer end-to-end digital marketing tools and solutions to suit business needs. Strategy, creatives, media, community management and technology are developed in-house allowing us to offer our services with better flexibility, competitiveness and customization.

Why Work With Us?

Our strength lies in years of experience in corporate marketing, creative servicing and information technology honing our skills to understand your brand and business objectives and choose the right messaging, digital tools, and channel to strengthen your digital presence and get to your target market.

Be Part Of Our Team

Get Hooked 360 strives to nurture a healthy and supportive work environment where everyone can thrive, enjoy rewarding personal relationships and work according to their abilities.

Redefining the working environment of an agency, we believe that the role of both the management and its employees working together results in not only productive business outcomes but also relationships where the overall wellbeing of everyone is valued and encouraged.

We value malasakit and we have a heart for our customers and our people.

We believe that when we take care of our people, our people naturally takes care of our organization.

We love life within and beyond work.

Get Hooked 360, Inc.

The main purpose of the lead full stack web developer is to enable the TechSol team to address both front end and back end website requirements of the clients. This role will enable the organization to be more competitive in terms of website offerings by exploring new and upcoming technologies while still providing support to our legacy services such as those websites built in wordpress. This role will also guide the junior and specialist developers to venture on new technologies and help keep track their daily deliverables.

<ul>
	<li>Design, Develop (front end and back end), Test, Deploy and Maintain mobile first websites and/or web apps</li>
	<li>Assure that Security and Data Privacy compliance and standards are met</li>
	<li>Assure SEO Compliance and Best Practices are met</li>
	<li>Support and Debug legacy Wordpress websites</li>
	<li>Mentor JR Full Stack Developer and Wordpress Specialist</li>
	<li>Provide code review</li>
	<li>Keep track of daily team deliverables</li>
	<li>Coordinate with key stakeholders such as Project Managers, UI/UX Designer, QA and client development team</li>
	<li>Perform other duties as assigned</li>
</ul>

The challenges encountered will be:

<ul>
	<li>Supporting multiple legacy websites</li>
	<li>Adopting Agile Development</li>
	<li>Rebuilding the Web Development Team</li>
	<li>Addressing client revisions</li>
	<li>Lots of Research and Development</li>
	<li>Holding People Accountable</li>
	<li>Mentoring Junior Developers</li>
</ul>

Lead Full Stack Web Developer

ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

ACES 
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Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

<ul>
	<li>Follow up customer calls where necessary</li>
	<li>Maintain customer/potential customer data bases</li>
	<li>Accomplishes information systems and organization mission by completing related results as needed</li>
	<li>Updates job knowledge by studying new product descriptions; participating in educational opportunities.</li>
	<li>Enter new customer information into system</li>
	<li>Identify and escalate priority issues</li>
	<li>Build sustainable relationships and engage customers by taking the extra mile</li>
</ul>

Senior Customer Service Specialist | Quezon City

<ul>
	<li>Answer calls and respond to emails.</li>
	<li>Complete records of telephonic interactions, orders, and accounts.</li>
	<li>Handle customers' inquiries both telephonically and by email.</li>
	<li>Determine eligibility by comparing client information to requirements.</li>
	<li>Improve system performance by identifying problems and recommending changes.</li>
	<li>Determine requirements by working with customers.</li>
</ul>

Customer Care Ecommerce | Quezon City

Healthy Options is the first and largest all-natural and organic products retailer in the Philippines,
specializing in premium and natural food and health products.

Established in 1995, we have grown to expand our organization, creating three other equally passion-driven brands: Bow and Wow, our niche market for cats and dogs; Wine Story, a fine and rare wine retailer; and Planet Grapes, an upscale wine shop and restaurant that caters to the new generation of wine lovers.

We’re looking for the best talent who can help take our business to the next level, all while having fun and helping the world at the same time. If you believe you have what it takes, feel free to browse through the different job openings we have and see where you can fit in!

Healthy Options, Corp.

Job Description

A Junior Internal Auditor is responsible for auditing and verifying compliance of functional/operational processes in Business Units to ensure their alignment to Healthy Options Corp. goals and objectives. She should also add value to the organization by identifying areas of improvement and providing recommendations to the processes or functions being audited.

<ul>
	<li>Plan and prepare for audit cycles with assigned immediate supervisor, i.e. actively participate to meetings with process owners to understand the scope of the audit (processes, documentation, checklists) and analyze the current available data on these processes.</li>
	<li>Actively participates in the evaluation of the brands’ risk management, governance and internal control processes effectiveness.</li>
	<li>Documents and evaluates the design adequacy of internal controls through a variety of methods, including flowcharting, walkthroughs, best practices benchmarking, etc.</li>
	<li>Compile the audit results and create audit report within the identified deadline to effectively communicate recommendations for the audited area’s internal controls and processes.</li>
	<li>Ensure standards of quality and accuracy are maintained in all audit deliverables (notice, checklist, reports, etc.).</li>
	<li>Continuously study and learn to develop personal and technical skills in the performance of the role.</li>
</ul>

Why Join Us?

<ul>
	<li>Be part of Asia’s largest all-natural product retailer for 26 years!</li>
	<li>Enjoy our beautiful and employee –friendly stores/office, with cute office pets in our HQ.</li>
	<li>Experience on-the-job skill development and mentoring program.\</li>
	<li>Learn from our in-house and external trainings.</li>
	<li>Grow and challenge yourself to join our leadership development program.</li>
	<li>Work in a Company that values an entrepreneurial mindset on the job.</li>
	<li>Feel secure in our above industry compensation package.</li>
	<li>Join an organization that has a high retention rate, where people love where they work.</li>
</ul>

Auditing and Compliance

Internal Audit

Junior Internal Auditor | Onsite

ABS-CBN is considered one of the country’s leading media and entertainment companies, with service offerings across the different platforms of media, servicing a wide array of customer segments. 

As an organization, ABS-CBN affirms its mission of being in the service of the Filipino and all of its stakeholders worldwide. The company is driven to pioneer, innovate and adapt as it continues to provide information, news and entertainment that connects Filipinos with one another and with their community - wherever they may be. ABS-CBN is firmly committed to pursuing excellence. 

 ABS-CBN’s line of businesses include: 

•	Content Production and Distribution is comprised of content exhibition on free terrestrial television (TV), cable channels and on-line streaming platforms; global operations; films or movies; music; narrowcast; digital; print and on-line publications; and live events and concerts. 
•	News and public affairs programs; News delivery platforms  
•	The company delivers television programming outside of the Philippines to over 3 million viewers in North America, the Middle East, Europe, Japan, Australia, Canada, and other countries in Asia, through the internet and the Company’s global distribution platform, TFC, using DTH satellite service, cable television channels, IPTV, mobile applications and video streaming services.
•	Films  
•	Music  
•	Digital  
•	Live events and concerts  
•	Cable and broadband   

 
Teams working in ABS-CBN live out these core values, collectively called “The Kapamilya Way”: 

•	Service Orientation 
•	Meritocracy 
•	Excellence 
•	Teamwork and Partnerships 
•	Teaching and Learning 
•	Honesty, Integrity, and Respect


ABS-CBN Corporation

Job Summary 
 
The Senior Network Engineer is responsible for the implementation, enhancements, and troubleshooting of ABS-CBN's network infrastructure. The ideal candidate will demonstrate strong technical skills with switching, routing, firewall, and wireless operations. Applicants will be highly motivated, organized, and able to work with distributed teams, while also capable of managing projects independently with minimal supervision. We are seeking a dynamic individual who is a problem solver, creative, has a strong sense of ownership and initiative, collaborates and communicates effectively, and is interested in continually learning new networking technologies in an exciting and challenging environment. 
 

Responsibilities

<ul>
	<li class="text-justify">Contributes to the design, implementation, and ongoing management of the corporate IT network.</li>
	<li class="text-justify">Gathers requirements and design solutions to meet global network infrastructure needs.</li>
	<li class="text-justify">Establishes &amp; maintains foundational network architecture and technical standards.</li>
	<li class="text-justify">Monitors, manages, and maintains network health and integrity.
	<ul>
		<li class="text-justify">Performs on-call duties as a member of the on-call rotation team.</li>
		<li class="text-justify">Triage, troubleshooting and incident management.</li>
	</ul>
	</li>
	<li class="text-justify">Escalation for Reactive operations (service requests and incidents).</li>
	<li class="text-justify">Executes proactive maintenance tasks. </li>
	<li class="text-justify">Handles provisioning of service requests.</li>
	<li class="text-justify">Manages change implementation including hardware/software upgrades, required refresh and post-testing to ensure no unplanned business interruption.</li>
	<li class="text-justify">Manages network projects from initiation to completion.</li>
	<li class="text-justify">Interfaces with the internal security team to design and continuously deliver security-related enhancements.</li>
	<li class="text-justify">Analyzes data and defines network capacity models and performance metrics. Deliver Capacity management reports and resolution plans. </li>
	<li class="text-justify">Identifies, recommends, and implements operational improvements. Develops Operational Materials including Troubleshooting &amp; Maintenance Guides as necessary.</li>
	<li class="text-justify">Develops automated methods to mitigate and remediate network events and minimize operational complexity.</li>
	<li class="text-justify">Assist in the evaluation of new technology solutions, provide perspective to the selection of new technology and adoption of processes.</li>
	<li class="text-justify">Strives towards optimizing the network in every possible way.</li>
</ul>

Senior Network Engineer

The Applications Development (AppDev) Specialist develops applications or integration programs based on the requirements and specifications prepared by the Business Systems Analyst. The Appdev Specialist reports to the Information Systems Manager.

Essential Duties and Responsibilities

<ul>
	<li>Designs business system applications and databases which are properly normalized using relevant application and database design tools and methodologies</li>
	<li>Creates and documents database scripts, program codes, functions and procedures that make up the business system applications</li>
	<li>Optimizes database designs, scripts and stored procedures</li>
	<li>Documents all modifications made on existing database scripts and procedures</li>
	<li>Maintains backups of previous versions of program source codes, database scripts and database procedures</li>
	<li>Implement and manage application version control</li>
</ul>

Why Join Us?

<ul>
	<li>Be part of Asia’s largest all-natural product retailer for 25 years!</li>
	<li>Enjoy our beautiful and employee –friendly stores/office, with cute office pets in our HQ.</li>
	<li>Experience on-the-job skill development and mentoring program.</li>
	<li>Learn from our in-house and external trainings.</li>
	<li>Grow and challenge yourself to join our leadership development program.</li>
	<li>Work in a Company that values an entrepreneurial mindset on the job.</li>
	<li>Feel secure in our above industry compensation package.</li>
	<li>Join an organization that has a high retention rate, where people love where they work.</li>
</ul>

AppDev Specialist | Onsite

Job Description:

Internal Audit is an independent appraisal function established within Healthy Options Corporation which mission is to enhance and protect organizational value by providing risk-based and objective assurance, advice, and insight.

Main Duties and Responsibilities:

<ul>
	<li>Develop and execute a risk-based financial and operational audit plan, with a goal of both maximizing company performance and control, while minimizing risk</li>
	<li>Provide advisory services to management within financial, operational, compliance, and control domains</li>
	<li>Deliver the assigned audit plan within the allocated budget and strive for financial and resource efficiency</li>
	<li>Prepare/Review well-written and timely audit reports and presentations</li>
	<li>Manage auditee relationship, including facilitating meetings and discussions of findings, and presentation of draft and final reports</li>
	<li>Determine the staffing/skilling requirement of the IA team (e.g., recruiting, training and development, coaching/mentoring, providing career growth opportunities)</li>
	<li>Effectively collaborate with analytics and IT auditors to enhance existing audit methodologies and achieve risk-based audit coverage</li>
	<li>Embrace, promote and leverage new technology and analytics within audit reviews</li>
	<li>Lead design and timely implementation of best practices and operational excellence initiatives across the department using innovative and creative solutions</li>
	<li>Develop, and periodically refresh, risk models, audit programs, and analytic inventory in assigned audit universe areas</li>
	<li>Develop/Improve internal audit manual or policies and procedures based on the IIA Standards &amp; Code of Ethics</li>
	<li>Demonstrate a thorough understanding of the company's business and operations, as well as the changing regulatory environment and its impact on the overall control environment</li>
	<li>Adjusts team priorities to new and changing priorities of the organization</li>
	<li>Respond effectively to management's requests for specific and/or special audit projects</li>
</ul>

Why Join Us?

<ul>
	<li>Be part of Asia’s largest all-natural product retailer for 26 years!</li>
	<li>Enjoy our beautiful and employee –friendly stores/office, with cute office pets in our HQ.</li>
	<li>Experience on-the-job skill development and mentoring program.</li>
	<li>Learn from our in-house and external trainings.</li>
	<li>Grow and challenge yourself to join our leadership development program.</li>
	<li>Work in a Company that values an entrepreneurial mindset on the job.</li>
	<li>Feel secure in our above industry compensation package.</li>
	<li>Join an organization that has a high retention rate, where people love where they work.</li>
</ul>

Action Planning

Analyzing Data

Attention to Detail

Accounting

Internal Audit Manager | Onsite

Responsible for driving quality practices on functional projects and implementing test automation strategies, frameworks, and tools. Work closely with cross-functional teams to enhance testing efficiency and deliver high-quality software products.

Responsibilities:

<ul>
	<li>Work closely with Product team and Engineering during solutioning to provide functional insights and review business requirements to polish acceptance criteria</li>
	<li>Generate Test Strategy and Plan that outlines the overall testing objectives, scope, and methods to achieve quality goals for a project</li>
	<li>Monitor Quality Metrics and conduct bug analysis session to improve product quality</li>
	<li>Drive QA effort throughout and until end of each release</li>
	<li>Maintain an updated regression suite both for manual and automated tests</li>
	<li>Identify and analyze issues, bugs, defects, and other problems particularly when problem is recurring; recommends and facilitates solutions to these issues</li>
	<li>Develop and implement test automation strategies, frameworks, and processes to improve testing efficiency and effectiveness.</li>
	<li>Collaborate with development and QA teams to identify test automation opportunities and define automation test plans.</li>
	<li>Design, develop, and maintain automated test scripts, harnesses, and libraries using industry-standard tools and frameworks.</li>
	<li>Drive continuous integration and continuous delivery (CI/CD) practices by integrating automated tests into the build and release pipelines.</li>
</ul>

Quality Assurance Lead | Digital Consumer Tech Division

The Network and Security Administrator (NSA) role is to help enable the company make their jobs efficient thru technology and to manage and secure the information systems of the company.

The NSA handles the installation, maintenance, monitoring and troubleshooting of all Network and Security Tools including Hardware and Software within the Healthy Options Group Network including the Head Office, all subsidiaries and stores and outsourced services if applicable to ensure its efficiency and availability.

The NS Admin proposes the procurement of Network equipment needed for operations; executes Technical IT projects such as system and network infrastructure deployments, maintenance and rehabilitations; Implements a reliable and highly available system and network architecture that will support current and future business application requirements; Maintains and secure corporate network security

The NS Admin reports to the Technical Services Manager.

Essential Duties and Responsibilities

Network System Administration

<ul>
	<li>Identifies, designs, acquires and implements a stable, reliable and cost-efficient network infrastructure for the company (Head Office, Stores and all remote sites) including LAN (Local Area Network), WAN (Wide Area Network), WLAN (Wireless Local Area Network)</li>
	<li>Stays abreast with the emerging and latest technologies on networking to ensure that the infrastructure is up-to-date and sustainable</li>
	<li>Participates in capacity planning and proposes upgrades on existing network software and equipment (additional bandwidth, additional access points, network switches, etc) as deemed necessary</li>
	<li>Handles the operations and maintenance of all networking equipment and software including troubleshooting, ensuring all units are up and running and in good working condition</li>
	<li>Coordinates with external providers such as Telcos to ensure availability of WAN</li>
	<li>Notifies concerned IT teams and end-users for any problem requiring their attention</li>
	<li>Prepares progress reports for Network projects</li>
	<li>Implements and ensures compliance to Network Policies</li>
</ul>

Security Administration

<ul>
	<li>Designs and implements a highly secured cost-efficient network including LAN, WAN and WLAN</li>
	<li>Stays abreast with the emerging and latest technologies on security to ensure that the infrastructure is up-to-date, sustainable and secured</li>
	<li>Stays up-to-date on the latest security threats and risks including infrastructure breach, malwares, viruses, etc</li>
	<li>Manages all existing security appliances and software including Anti-virus, anti-spam and all other endpoint security, Firewall, etc</li>
	<li>Manages network, internet access rights based on access matrix</li>
	<li>Proposes all other measures that may further secure the company including Advance Threat Protection, Security Assessments, Website/ Mobile Penetration Test, etc</li>
	<li>Helps educate users on security risks and measures</li>
	<li>Enforces Network Policies and Email and Internet Policies</li>
	<li>Helps ensure compliance to other IT Security Policies including Office Computing, Mobile Computing and Mobile Storage Device Policy and Data Access Policy; conducts regular audits/ checks of all units</li>
	<li>Helps ensure compliance to all external regulatory requirements regarding security</li>
</ul>

Technical Support

<ul>
	<li>Provides first line technical support for Hardware and Infrastructure related issues</li>
	<li>Provides troubleshooting for computing units such as POS, desktops, laptops, CCTV, AV equipment, Wifi, printers and peripherals and all other IT-related equipment</li>
	<li>Coordinates with vendors for warranties and repairs and ensures that all IT equipment are covered by maintenance agreement</li>
	<li>Handles the daily maintenance of Laptops, desktop and other computing peripherals needed for the daily operations</li>
	<li>Provides technical support for software applications as needed</li>
	<li>Handle the installation of client-based software applications such as NAV, EPORTAL, etc</li>
	<li>For Enterprise Resource Planning and POS applications, ensure that data is replicated to and from the target systems</li>
	<li>Ensure that daily schedules jobs are running provided it has been turned over by the Business systems group after the implementation phase</li>
	<li>Ensure that all technical requirements needed for the software to run are met including internet connection, IP address assignment if applicable, PC specs (Hard disk space, OS, etc), pre-requisite software (such as SQL, anti-virus), etc</li>
</ul>

Network Security Administrator | Onsite

<ul>
	<li>Take the customer through the sales process.</li>
	<li>Respond to questions.</li>
	<li>Document all call information according to standard operating procedures.</li>
	<li>Provide answers to clients by:
	<ul>
		<li>Identifying problems.</li>
		<li>Researching answers.</li>
		<li>Guiding client through corrective steps.</li>
	</ul>
	</li>
</ul>

Call Center Agent | Quezon City

The Business Systems Analyst (BSA) is involved in the analysis, planning, design, implementation and maintenance of new systems or enhanced functionalities to enable the Strategic Business Units to achieve their strategies and goals. The BSA interfaces with the end users, program developers, vendors and other IT personnel during planning and execution phases of projects to ensure business and technical requirements are both satisfied

<ul>
	<li>Handing system roll-out based on pilot implementation.</li>
	<li>Monitoring all facets of the implementation and reporting issues to and coordinating with the Project Manager for administration of proper controls.</li>
	<li>Preparing business specifications on reports and module enhancements</li>
	<li>Conducting cycle testing.</li>
	<li>Conducting integrated system testing and performing results analysis</li>
	<li>Managing system version controls / deployment.</li>
	<li>Installing application to clients / users workstation and performing basic application administration.</li>
	<li>Troubleshooting application issues.</li>
	<li>Interacting with service providers for technical requirements.</li>
	<li>Identifying training needs of users on implemented systems and procedures, office automation tools, and interface with service providers for training requirements.</li>
	<li>Conducting informal user training.</li>
	<li>Preparing documentation for implemented systems which includes Business Systems &amp; Procedures and User Manuals.</li>
	<li>Ensuring proper documentation and approval of user requests for customization/enhancement and corresponding Business Application Specifications.</li>
	<li>Providing continuous first-line support to users of computer applications.</li>
	<li>Coordinating any technical issue with service providers for second-line support.</li>
</ul>

Why Join Us?

<ul>
	<li>Be part of Asia’s largest all-natural product retailer for 25 years!</li>
	<li>Enjoy our beautiful and employee-friendly stores/office, with cute office pets in our HQ.</li>
	<li>Experience on-the-job skill development and mentoring program.</li>
	<li>Learn from our in-house and external training.</li>
	<li>Grow and challenge yourself to join our leadership development program.</li>
	<li>Work in a company that values an entrepreneurial mindset on the job.</li>
	<li>Feel secure in our above industry compensation package.</li>
	<li>Join an organization that has a high retention rate, where people love where they work.</li>
</ul>

Business Systems Analyst | Onsite

<ul>
	<li>Obtain customer information.</li>
	<li>Obtain client information by:
	<ul>
		<li>Answering telephone calls.</li>
		<li>Interviewing clients.</li>
		<li>Verifying information.</li>
	</ul>
	</li>
	<li>Identify and overcome objections.</li>
	<li>Update existing customer information.</li>
	<li>Research required information using available resources.</li>
	<li>Participate in development of client training programs by identifying learning issues and recommending instructional language.</li>
</ul>

Customer Service Representative (CSR) | Eastwood, Libis

Stradcom Corporation is the IT Company behind the computerization of the Land Transportation Office (LTO) of the Philippine government.

Through the LTO-IT Project, Stradcom established a multi-billion peso IT infrastructure by which the LTO has been serving the 85,000 motor vehicle registrants and driver license applicants who come to its 300 nationwide offices daily.

We are thus looking for talented individuals to join us, whether seasoned professionals seeking a change of pace and direction or new graduates wanting to explore frontiers and pursue a fulfilling career.

Stradcom Corporation

<ul>
	<li>Consults and pairs with Business Systems Analysts to determine business requirements;</li>
	<li>Defines web application requirements;</li>
	<li>Analyzes, defines and documents system requirements;</li>
	<li>Develops, codes, tests, and debugs web-based applications and web sites;</li>
	<li>Writes and maintains functional and technical specifications;</li>
	<li>Develops complex software systems;</li>
	<li>Analyzes code for problem resolution and performance optimizations;</li>
	<li>Provides technical support to Customer Care personnel and responds to error reports, problems or questions;</li>
	<li>Monitors performance of applications and provides technical support as required;</li>
	<li>Meets service commitments and assigned deliverables;</li>
	<li>Generates reports as requested by clients;</li>
	<li>Participates in production validation and verification activities; and,</li>
	<li>Performs other job-related tasks that may be assigned by his superiors from time to time.</li>
</ul>

Web Applications Development Analyst

Position Summary 

Responsible for supporting the architecture and design of high traffic sites compatible with modern browsers. Will be expected to participate in the innovation, evaluation and direct integration of different web applications, back-end and third party systems.

Major Duties and Responsibilities 

<ul>
	<li>Must be able to create web-based solutions that are compatible with different platforms such as modern web browsers, etc.</li>
	<li>Evaluate and implement web solutions and do prototypes.</li>
	<li>Performs end-to-end Systems Integration and Functional Validation of various components.</li>
	<li>Conducts system testing and verification, deployment.</li>
	<li>Ensures close collaboration with all internal and external groups to ensure proper implementation of different Web application solutions.</li>
	<li>Assist in documentation of architecture/design, deployment, operations and troubleshooting.</li>
	<li>Assist in functional validation of various components of the system that are either internally developed or licensed solutions from external vendors.</li>
	<li>Ensures that web application systems are always updated and secured to comply with application security standards such as OWASP, ISO, etc.</li>
	<li>Provides support to other DCT initiatives as needed.</li>
</ul>

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