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PT BFI Finance Indonesia Tbk

Customer Service Bekasi Cibubur  

PT BFI Finance Indonesia Tbk

 
  • Tangerang, Indonesia
    Head Office - BFI Tower Sunburst CBD Lot 1.2 Jl. Kapt. Soebijanto Djojohadikusumo BSD City Tangerang Selatan 15322, Tangerang, Banten, Indonesia
    Tangerang
    Banten
    Indonesia
    Indonesia
  • Toàn thời gianFULL_TIME

Đăng ngày 3 months ago và hạn chót nộp hồ sơ vào ngày 30 Dec

Nhà tuyển dụng đăng tin 3 hours ago trước

2024-08-16T04:08:51.977698+00:002024-12-30T17:00:00+00:00

Miêu Tả Về Công Việc

  1. Bertanggung jawab terhadap kepuasan konsumen eksternal melalui pelayanan yang diberikan cabang, agar dapat mendukung peningkatan pencapaian target cabang secara menyeluruh.
  2. Memberikan informasi mengenai persyaratan pembiayaan dan angsuran/ perhitungan pelunasan kepada konsumen walk in sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan konsumen memperoleh informasi yang dibutuhkan.
  3. Melayani konsumen yang akan menyerahkan persyaratan ataupun mengambil aset dokumen (BPKB) sambil melakukan penawaran kembali agar konsumen melakukan RO (Repeat Order) sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan konsumen memperoleh pelayanan yang cepat dan tepat.
  4. Bekerjasama dengan Admin Insurance and Complete Data Entry Staff cabang dalam menangani proses awal klaim asuransi kendaraan sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan customer memperoleh pelayanan yang tepat dan cepat.
  5. Menerima dan mengelola telepon dari konsumen, baik berupa pertanyaan seputar pembiayaan maupun penanganan keluhan konsumen, baik melalui telepon maupun keluhan melalui confins, sesuai dengan prosedur dan ketentuan yang berlaku, guna memastikan kepuasan konsumen dan pencapaian target SLA.

Trình độ tối thiểu

  • Wanita berusia max 27 thn
  • Pendidikan minimal S1 semua jurusan
  • Memiliki pengalaman dibidang Administration dan Service lebih disukai
  • Komunikatif
  • Detail dan Teliti
  • Manajemen waktu yang baik
  • Terbiasa bekerja dibawah tekanan target

Tóm tắt công việc

Trình Độ Công Việc
Mới Tốt Nghiệp/ Trình Độ Tập Sự
Ngành Nghề
Customer Service
Yêu cầu học vấn
Tốt nghiệp Cử nhân
Nhà tuyển dụng trả lời hồ sơ
Once in a while
Địa chỉ văn phòng
Head Office - BFI Tower Sunburst CBD Lot 1.2 Jl. Kapt. Soebijanto Djojohadikusumo BSD City Tangerang Selatan 15322
Ngành nghề
Financial Services
Vị trí đang tuyển
1 vị trí tuyển dụng mới
Trang web
https://www.bfi.co.id/

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Về PT BFI Finance Indonesia Tbk

PT BFI Finance Indonesia Tbk (BFI Finance) is one of the long-established pioneers in the financing sector in Indonesia. Founded in 1982, BFI Finance is recognized as a company with a wide network, supported by more than 200 financing outlets across provinces. In 1990, the Company became one of the first multifinance companies to list its shares on the Jakarta Stock Exchange and Surabaya Stock Exchange (both now known as IDX), with the ticker code BFIN.

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