Loan Processing Officer | Discharges day shift
Colcap Servicing Pty Ltd
- Taguig, PhilippinesTaguig, Metro Manila, PhilippinesTaguigMetro ManilaPhilippinesPhilippines
- 25.000,00 PHP - 30.000,00 PHP / monthPHP250003000025000MONTH
- Toàn thời gianFULL_TIME
Miêu Tả Về Công Việc
Our innovative Australian mortgage company is on the lookout for a dynamic and ambitious individual to join our team. By joining our ranks, you'll play a crucial role in safeguarding our organization, driving growth, and making a tangible difference in the lives of our clients.
As we continue to conquer new frontiers in the financial services industry, we need a dedicated and passionate problem-solver to help us maintain our position as a leading mortgage provider. If you're up for the challenge, buckle up and get ready for an unforgettable adventure!
Responsibilities and Tasks:
- Process discharge requests in a timely and accurate manner
- Handle inquiries from solicitors, mortgage managers, and borrowers
- Respond to discharge-related calls and emails
- Send discharge instructions to panel solicitors and trustees
- Verify accuracy of processed requests and update operating system
- Monitor loan discharges and note information received from parties involved
- Meet daily SLAs, compliance, and quality standards
- Assist team members and other staff with settlement-related matters
- Provide payout figures upon approval confirmation
- Order security packets and loan agreements from trustees
- Post discharges-related payments and update masterlist
- Generate closing statements and send confirmation reports to Accounts
Trình độ tối thiểu
Knowledge, Qualifications and Competencies:
- 3+ year of banking/finance experience, preferably with Australian mortgage experience
- Knowledge of home loan discharges process
- Strong management skills, flexible schedule, and professional demeanor
- Excellent written communication skills, attention to detail, and analytical skills
- Ability to follow instructions, plan, organize, and multitask
- Proficiency in software applications (email, messaging)
- Self-motivated, knowledge-sharing mentality, and ability to work independently
- Bachelor's/College Degree in any field required
Đặc quyền và lợi ích
- Special Leave Benefits for Women
- Single Parent Leave
- Medical / Health Insurance
- Paid Sick Leave
- Paid Holidays
- Paid Vacation Leave
Kỹ năng cần thiết
- Business Correspondence
- Customer Service
- Critical Thinking
- Communication Skills
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Always
- Địa chỉ văn phòng
- Taguig, Metro Manila, Philippines
- Ngành nghề
- Financial Services
- Vị trí đang tuyển
- 3 vị trí tuyển dụng mới
- Trang web
- https://www.colcap.com.au
Về Colcap Servicing Pty Ltd
Colcap Servicing Pty Ltd is a branch of an Australian corporation based in Sydney, NSW founded in 2006. The company specializes in originating and servicing its white labelled mortgage offering with third party distributors as well as direct retail customers. The business has acquired and originated in excess of 3 billion AUD worth of assets over its history and provided financial products to more than 45,000 customers.