Hawaii Family Center BPO Inc

Hawaii Family Center BPO Inc. or HFCBI is a customer service oriented outsourced services for consumers of which caters to dental services provided in the US. HFCBI provides over the phone patient care assistance for scheduling of an appointment and customer service support with a highly experienced customer service oriented team that is driven by quality of service and customer satisfaction.

HFCBI delivers complete solutions that enrich every aspect of patient care engagement and gives access to one of the most diverse teams on the planet, helping our patients to connect with our centers on a personal level, regardless of language or region.

Our Mission

Prioritization: Focuses on the work that has greatest impact and value.

Relentlessness: does not allow relationships and/or projects to fail, even when challenging struggles arise. Gets the job done.

Accountability: Follows through on commitments with action in a timely manner, refrains from excuses or blame. Owns mistakes and seeks solution.

Initiative: aware of areas of responsibilities and gets the job done; supports team members when they need assistance for the greater good of the company. Initiates, does not wait to be asked.

Solution Minded: maintains a positive attitude and addresses challenges with a proposed solution.

Excellence: goes the extra mile to support and serve Hawaii Family Dental Center guests and teammates.