Airline Reservations and Ticketing Agent
IASA, Inc.
- Makati, Philippines2251, Chino Roces Ave, Bangkal, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- 18.000,00 PHP - 23.000,00 PHP / monthPHP180002300018000MONTH
- Toàn thời gianFULL_TIME
Đã hết hạn a year ago
2023-09-05T16:00:00+00:00Công việc đã đóng.
Miêu Tả Về Công Việc
As an Airline Reservations and Ticketing Agent (Customer Support Service), you will be assisting the European/American passengers of Air France/ KLM Royal Dutch Airline and Delta Airline in relation to their airline ticket/concerns such as, but not limited to:
- Taking calls from passengers and assisting them with their booking/ticket concerns.
- Communicating with the passengers efficiently to achieve customer satisfaction.
- Handling other requests related to their AF/KLM booking/ticket.
Trình độ tối thiểu
- Preferably graduate of Tourism/Travel Industry/, Airport Operations/Management, Communications, and other similar courses;
- Excellent English communication skills, both written and verbal;
- Great attention to details;
- Excellent problem-solving and decision-making skills;
- Call Center experience is an advantage;
- Any global distribution system experience is an advantage;
- Willing to work on-site or be in an office-based setup in Makati
Đặc quyền và lợi ích
Retirement Benefit Plans
Single Parent Leave
Gym Membership
Medical / Health Insurance
Paid Sick Leave
Performance Bonus
Paid Bereavement/Family Leave
Paid Holidays
Paid Vacation Leave
Transportation Allowances
Maternity & Paternity Leave
Medical, Prescription, Dental, or Vision Plans
Khác
- Travel Benefits (Reimbursable amount for plane tickets)
- Health card for qualified dependents
- All expense paid company outings (international and domestic)
Kỹ năng cần thiết
- Complex Problem-Solving
- Conflict Resolution
- Judgement and Decision Making
- Customer Service
- Critical Thinking
- Communication Skills
Khóa học ưa thích
- Tourism
- Airport Operations/Management
- Hospitality Management [Tourism]
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Always
- Địa chỉ văn phòng
- Wilcon IT Hub, Chino Roces Ave 2251, 1233 Makati, Philippines
- Ngành nghề
- Business Process Outsourcing - Airline Services
- Vị trí đang tuyển
- 60 vị trí tuyển dụng mới
- Trang web
- https://iasmanila.com
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Về IASA, Inc.
Our Mission
We began as a small team with an innovative approach to a travel market.
With our “CAN DO“ mindset, we are growing as a multi-skilled customer-centric company
creating loyal customers one experience at a time.
Today we exist: renowned in the industry, trusted by clients, and home to passionate
individuals who are recognized, valued, and cared for.
Our Vision
Being an integral part of each seamless travel.