Retention Manager
Pelicen Inc.
- Makati, PhilippinesMakati, Metro Manila, Sen. Gil Puyat Ave, Bel-Air, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- 40.000,00 PHP - 60.000,00 PHP / monthPHP400006000040000MONTH
- Toàn thời gianFULL_TIME
Đăng ngày 11 days ago và hạn chót nộp hồ sơ vào ngày 4 Feb
Nhà tuyển dụng đăng tin 12 hours ago trước
2024-11-04T05:19:29.291202+00:002025-02-04T16:00:00+00:00Miêu Tả Về Công Việc
A Retention Manager is responsible in managing the assigned accounts and performing all client retention activities, which includes account replenishment, assessment and evaluation, and market update.
Duties and Responsibilities:
- Maintain active status of all assigned clients
- Promote account strength maintenance
- Upsell the company offers and services
- Educate clients of techniques and strategies
- Develop and execute customer retention and growth strategies
- Work closely with sales teams to drive upsell opportunities and expand customer portfolio
- Update clients of market events and trends for possible profit and opportunities
- Ensure the adherence of the clients to compliance and other regulatory requirements in retention to their account activities.
Trình độ tối thiểu
- With at least 6 months to 1 year experience in customer success role
- Customer retention, retention strategies, and analytical skills
- Strong communication and customer service abilities
- Strong sales experience is a MUST
- With exceptional knowledge in the market, including Forex, CFDs, and Commodities
Đặc quyền và lợi ích
Special Leave Benefits for Women
Single Parent Leave
Paid Holidays
Medical / Health Insurance
Performance Bonus
Life Insurance
Maternity & Paternity Leave
Khác
- HMO coverage of up to 150,000 MBL per annum
- Uncapped commission
- Performance Bonus
- Life insurance
- 13th month pay
Kỹ năng cần thiết
- Sales and Marketing Knowledge
- Customer Service
- Critical Thinking
- Communication Skills
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Sometimes
- Địa chỉ văn phòng
- Sen. Gil Puyat Ave, Bel-Air
- Ngành nghề
- Human Resources / HR
- Vị trí đang tuyển
- 10 vị trí tuyển dụng mới
- Trang web
- https://pelicen.org/
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Về Pelicen Inc.
Pelicen is passionate about delivering the highest service excellence and establishing the most solid benchmarks for business operation and corporate governance. We create innovative solutions, which deliver compelling outsourcing services, creating value for shareholders, clients and employees, whilst maintaining a broad commitment to the environment and society.