Freelance Customer Service
PT Global Urban Esensial
- South Tangerang, IndonesiaTitan Center Lt. 12 | Jl. Boulevard Bintaro Blok B7/B1 No. 5 Bintaro Jaya Sektor 7, South Tangerang, Banten, IndonesiaSouth TangerangBantenIndonesiaIndonesia
- Công việc tự doCONTRACTOR
2024-09-30T17:00:00+00:00
Công việc đã đóng.
Miêu Tả Về Công Việc
- Menjawab panggilan, email, WhatsApp dan mengelola semua queries dari health care provider, konsumen dan internal untuk membantu mengatasi kendala yang terjadi di DKonsul (Telemedicine)
- Mengatur and menyelesaikan komplain sesuai Service Level Agreement (SLA).
- Melakukan investigasi atas setiap permasalahan.
- Menjaga dan meningkatkan performa dari setiap Dokter dan Faskes.
- Melakukan cek verifikasi order, data entry, dan tugas administrasi lainnya.
Trình độ tối thiểu
- Pendidikan minimal SMA/D3/S1 dari semua jurusan
- Memiliki pengalaman minimal 1-2 tahun sebagai Customer Service
- Berorientasi pada pelanggan (customer-oriented) dan mampu untuk menyelesaikan masalah dengan baik
- Memiliki kecepatan kerja yang cepat dan responsif
- Mampu berkomunikasi dengan baik dan menyukai bidang pelayanan
- Bersedia kerja shifting (hari dan jam) dan kontrak untuk 3 bulan, WFO 2x seminggu.
- Memiliki laptop pribadi
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Đã tốt nghiệp THPT
- Nhà tuyển dụng trả lời hồ sơ
- Sometimes
- Địa chỉ văn phòng
- Titan Center Lt. 12 | Jl. Boulevard Bintaro Blok B7/B1 No. 5 Bintaro Jaya Sektor 7, South Tangerang, Banten, Indonesia
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Về PT Global Urban Esensial
PT Global Urban Esensial is a member of Dexagroup, one of Indonesia's largest ethical pharmaceutical company that engage in digital area. Aligning with technology advancement, PT Global Urban Esensial reaches the society wider, answering the society's needs for easier access to digital, and to be a leader in pharmaceutical business.
With our strong technology team, valuable contents, reliable operating system, and our marketing team, we are bringing our services to the society through our brands. They are Goapotik.com, an online marketplace that fulfills healthcare needs, guesehat.com a one-stop E- Health Solution, and Teman Bumil, an application that supports pregnant women.