Customer Success Officer Freelance
Rakamin
- Yogyakarta, IndonesiaYogyakarta, DI Yogyakarta, IndonesiaYogyakartaDI YogyakartaIndonesiaIndonesiaTELECOMMUTE
- Toàn thời gianFULL_TIME
Miêu Tả Về Công Việc
1. Reply to user chat questions and help user to solve their problem
2. Complaint ticket & relationship management to user and stakeholder
3. Gather, analyze, and advocate user feedback
4. Collaborate with other departments to improve products and services to increase customer satisfaction
Trình độ tối thiểu
1. Bachelor degree from any major
2. Proven min. 1 year work experience as Customer Service, have worked on Recruitment Consultant or Recruitment Project is preferred
3. Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and build relationships with customers.
4. Strong understanding of customer experience principles, strategies, and best practices.
5. Strong problem-solving skills while also paying attention to detail.
6. Having experience using CRM/CS tools
Đặc quyền và lợi ích
- Work from Home
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Once in a while
- Địa chỉ văn phòng
- Yogyakarta, DI Yogyakarta, Indonesia
- Ngành nghề
- Human Resources / HR
- Vị trí đang tuyển
- 10 vị trí tuyển dụng mới
- Trang web
- https://rakamin.com/