Engagement Officer for Retail Banking Segment  

About the Role

The Engagement Officer (for Retail Banking Segment) is responsible for designing, implementing, and optimizing employee rewards programs that align with the strategic objectives of the Retail Banking Segment (RBS) and promote employee engagement and retention. A key responsibility of the role is to standardize the incentive and recognition programs across RBS to ensure consistency, fairness, and alignment with organizational goals, and to implement and ensure aligned execution of engagement activities across different teams.

How you'll contribute

• Conduct comprehensive assessments of current employee rewards/recognition and employee engagement programs of RBS
• Develop strategies and recommendations for enhancing existing programs or implementing new ones.
• Standardize incentive and recognition programs across RBS to ensure consistency, fairness, and alignment with organization goals.
• Collaborate with RBS management and HCM teams to align rewards program with company goals and culture.
• Design and deliver training sessions for the RBS management on effective use of rewards and incentives, including the newly developed programs.
• Share best-practices and facilitate knowledge-sharing sessions on employee rewards and engagement.

What we’re looking for

• 5 - 10 years of experience in specializing in employee rewards/incentives and employee engagement.
• Bachelor's Degree in Human Resources/Business Studies/Administration/Management or any Business Course.
• Strong understanding of compensation structures, performance management, and employee engagement strategies.
• Demonstrated experience in designing and executing engagement activities that drive employee participation, leading to increased job satisfaction and morale.
• Deep understanding of employee needs and preferences for engagement, with the ability to tailor strategies accordingly.