Top Shipment

“Top Shipment is targeting to offer global online purchasing solution from the U.S. online stores with low cost, affordable international delivery”
U.S. online stores are popular worldwide, but many of them only ship to U.S. addresses or they ask for high shipping international rates. The rest of them will not send purchased goods and packages outside of the U.S. Top Shipment package forwarding service helps international shoppers in shipping their purchases from the U.S. to their home addresses.
In the U.S., retailers feel they do not need the rest of the world because this market is so big. If a company cannot ship to Austria or Australia, they do not really care. It is not worth the hassle of customs forms and the risk of credit fraud. Many of US retailers’ products are cheaper in the US than abroad. That creates a great opportunity. With our online service millions will be able to shop online (eBay, Amazon, Best Buy, Zappos and others) and get their orders delivered to their doorstep no matter where they are.
We give to our worldwide customers a free US shipping address to have where to ship to their purchases in the US and then from there we forward their purchases to their worldwide locations with discounted rates. Our customer gives Top Shipment's U.S. address to a merchant/retailer. Top Shipment receives the package in the customer’s name and provides online interface from where customer take over and forwards package to his home by simple click.
Depending on whether our marketing and sales activity is compelling and the level of investment in these functions, we are targeting about 5000 accounts in the first three years of business.
Businesses and individuals aged 20 and above with at least one purchase online, meaning 721 million potential customers worldwide with the growth rate of 566.4 % [2000-2012] (published by Nielsen Online).
We are looking to generate huge interest by spreading viral on social groups through our loyalty program and by creating brand awareness.
We are charging for mail-in, mail-out and warehousing services in between, through an online application. It will provide a market-needed service by maintaining the lowest possible market prices. High competitive pricing will undercut competing services easily while maintaining the highest possible standards in the business.
The first type of competition is online shops offering packaging and shipping as an additional service, such as Amazon. The second type is operations focusing on packaging and shipping. As a general rule they have high priced shipping options. We will focus on shipping services using various logistics consolidation methods. That way Top Shipment will be able to offer competitive pricing and undercut competing services.
Customer experience and low rates are critical. With listening to our customers we will improve customer experience and we will know what they want and what they think about the experience they have with us. Our approach to customer feedback is an immediate response. We will capture customer feedback at the time of customer interaction and act on it promptly. Our services maintain low rates due to our strong bonding to the majors at the global transportation business. That would focus and long-term secure Top Shipment services in the direction towards the companies with the fastest growth in this segment.