We are fast growing US based healthcare BPO supporting medical groups, dental groups, diagnostic laboratories, urgent care centers and other ancillary health care providers. Join us now and become one of our leaders as we continue to grow.

Vision:
To improve healthcare delivery by placing the needs of both providers and patients at the forefront and delivering exceptional customer service

Mission:
To provide world class customer service, that drives efficiency and progress within the healthcare system, by working together in a culture of continuous improvement and innovation

Values:
Transparency
Honesty
Accountability
Trust
Responsibility
Efficiency
Adaptability
Innovation
Respect

Vector Outsourcing Solutions Phils., Inc.

<ul>
	<li>Responding to chats, inbound calls and outbound calls to patients, providers, and Healthcare Insurance companies regarding inquiries, appointments, and data verification.</li>
	<li>Responding to Emails and Managing Voicemail and providing administrative support that includes data entry, record management, and time-keeping.</li>
	<li>Obtaining medical history by navigating through different Electronic Medical Records Systems.</li>
	<li>Entering Patient Information using EHR</li>
	<li>Maintaining database records</li>
	<li>Collecting payment for cashpay/ copay/ deductibles.</li>
	<li>Strictly adhering and complying with the HIPAA policy</li>
</ul>

Virtual Front Desk | Healthcare

<ul>
	<li>Reviews inpatient medical record documentation and accurately assigns the appropriate ICD-10-CM/PCS codes and DRG assignments, adhering to established coding guidelines.</li>
	<li>Accurately abstracts, codes, and assigns necessary demographic and clinical data elements according to facility specifications.</li>
	<li>Ensures accuracy and maintains established quality, productivity standards, and key performance indicators as per client specifications.</li>
	<li>Stays updated with requirements from the Centers for Medicare and Medicaid Services (CMS), Correct Coding Initiative (CCI), edits for Hospital Acquired Conditions (HACs), National Coverage Determinations (NCDs), and Local Coverage Determinations (LCDs), including the correct addition of modifiers on claims.</li>
</ul>

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Virtual Front Desk | Healthcare

Inpatient Medical Coder