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Vector Outsourcing Solutions Phils., Inc.

Virtual Front Desk | Healthcare  

Vector Outsourcing Solutions Phils., Inc.

  • Mandaluyong, Philippines
    8th Floor Unit 804, 530, Shaw Blvd, Wack-Wack Greenhills, Mandaluyong, Metro Manila, Philippines
    Metro Manila
  • ₱30,000.00 - ₱50,000.00 / month
  • ContractualCONTRACTOR

Posted 23 days ago and deadline of application is on 18 Aug

Recruiter was hiring 17 hours ago


Job Description

  • Responding to chats, inbound calls and outbound calls to patients, providers, and Healthcare Insurance companies regarding inquiries, appointments, and data verification.
  • Responding to Emails and Managing Voicemail and providing administrative support that includes data entry, record management, and time-keeping.
  • Obtaining medical history by navigating through different Electronic Medical Records Systems.
  • Entering Patient Information using EHR
  • Maintaining database records
  • Collecting payment for cashpay/ copay/ deductibles.
  • Strictly adhering and complying with the HIPAA policy

Minimum Qualifications

  • Graduate of Bachelor's Degree (preferably in Medical, but not required)
  • Consultancy basis minimum of 6 months consultancy contract (subject for renewal)
  • 1 year BPO/ Call Center experience/ related experience (preferred, but not required)
  • Must have excellent English communication skills, both written and oral
  • Preferably with Prior Authorization and Medical Virtual Assistant experience
  • Preferably with EMR/EHR experience and knowledge with Medical Insurance
  • Willing to work in shifting schedules, mostly night shift
  • Able to Work From Home, must have reliable internet connection

Perks and Benefits

  • Work from HomeWork from Home


  • Equipment/ company computer is provided

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Health and Medical
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Office Address
530, Shaw Blvd, Wack-Wack Greenhills
Business Process Outsourcing
5 openings

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About Vector Outsourcing Solutions Phils., Inc.

We are fast growing US based healthcare BPO supporting medical groups, dental groups, diagnostic laboratories, urgent care centers and other ancillary health care providers. Join us now and become one of our leaders as we continue to grow. Vision: To improve healthcare delivery by placing the needs of both providers and patients at the forefront and delivering exceptional customer service Mission: To provide world class customer service, that drives efficiency and progress within the healthcare system, by working together in a culture of continuous improvement and innovation Values: Transparency Honesty Accountability Trust Responsibility Efficiency Adaptability Innovation Respect

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