Company Background

SEO Hacker started out as a website that publishes expert SEO tactics and strategies. Through the years, this website evolved into the SEO and Internet Marketing Services Company it is today. Officially opening its doors for business back in 2010, SEO Hacker caters to many clients in various industries and boasts having specialists and mavens in its digital marketing team. Overall, SEO Hacker aims to provide clients with the best quality services they can offer. 

About Us

SEO Hacker is a knowledge-based internet marketing firm which specializes in Search Engine Optimization (SEO). As a Digital Marketing firm, we not only aim to provide clients with SEO services but also aim to educate them with other facets of digital marketing and SEO - all in the efforts to improve their branding online. 

We aim to offer our services to both small and large scale businesses, helping their websites naturally rank in Google and other search engines. Consequently, we also fortify their online branding. These services include conceptualizing, designing, developing and managing their website, content creation, Search Engine Optimization, online reputation management, search engine marketing, display advertising, and Social Media Marketing. 

Our Vision: To see 500 digitally empowered companies by SEO Hacker experiencing huge growth in their online presence and conversions.

Our Mission: SEO Hacker exists to provide ethical, powerful strategies and execution to EMPOWER companies in generating more revenue in the digital market.

Interested to Make things Happen?
SEO Hacker is all about empowering companies and individual entities to generate more revenue in the digital market. We are Energetic, Motivated and Passionate people who Absolutely Love what we do.
We are on a mission to WIN and make WINNERS and we are looking for other like-minded, high-quality people to join us.
SEO Hacker works with some of the Most Widely Known Companies in the Philippines and Abroad including: SM, TGP, Toyota, Mega Global, Reedley International School, Inspire Leadership Consultancy, Enderun, Mineski, TV5, and the list goes on.

SEO Hacker

Responsibilities:

<ul>
	<li>Strategic Sales Leadership: Develop and execute a comprehensive sales strategy to achieve and surpass sales targets. Lead by example by being directly involved in high-stakes negotiations and deal closures, setting a benchmark for the team.</li>
	<li>Team Management and Development: Lead, mentor, and inspire a team of sales professionals, fostering a culture of high performance and accountability. Provide ongoing training and development to ensure the team is equipped with the latest industry knowledge and sales techniques.</li>
	<li>New Sales Personnel Training: Design and implement a robust onboarding and training program for new sales hires. Ensure they quickly adapt to the company’s sales processes, understand product offerings, and are prepared to contribute effectively to the team's success.</li>
	<li>Sales Support and Collaboration: Assist team members in their sales efforts by participating in crucial client meetings, helping to develop negotiation strategies, and providing support in closing high-priority deals.</li>
	<li>Client Relationship Building: Establish, nurture, and maintain strong relationships with key clients, understanding their unique needs and challenges to deliver tailor-made solutions. Act as a primary point of contact for significant accounts, emphasizing customer satisfaction and retention.</li>
	<li>Cross-Departmental Collaboration: Work closely with the marketing team to align sales and marketing strategies, ensuring a unified approach to reaching target audiences and generating qualified leads.</li>
	<li>Market Analysis and Expansion: Identify new market opportunities and trends within the digital marketing and SEO sector. Utilize insights to expand business outreach and open new revenue streams.</li>
	<li>Sales Forecasting and Reporting: Prepare and present sales forecasts, budgets, and performance reports to senior management, using data-driven insights to refine sales tactics and strategies.</li>
	<li>Innovation and Improvement: Continually evaluate sales processes and tools, implementing improvements that enhance efficiency and effectiveness. Encourage a culture of innovation and continuous improvement within the sales team.</li>
	<li>Hands-On Deal Closing: Personally engage in the sales process, from lead generation through to deal closure, showcasing best practices and demonstrating advanced sales techniques to the team. Lead by example to motivate and drive the team’s success.</li>
	<li>Pipeline Management: Efficiently manage the sales pipeline, ensuring prompt follow-up and nurturing of daily incoming leads. Implement strategies to convert potential leads into loyal clients, tracking progress through each stage of the sales cycle.</li>
	<li>Comprehensive Sales Reporting: Conduct thorough analyses of sales performance on a quarterly and annual basis, delivering detailed reports that highlight successes, areas for improvement, and actionable insights. Utilize these reports to guide strategic decisions and enhance the company’s sales approach.</li>
</ul>

Head of Sales

The Transnational Diversified Group of Companies (TDG) is a globally competitive and progressive business group of highly successful companies engaged in leading industries. Since its establishment in 1976, TDG now has more than 30 member companies that are major players in diverse industries such as:

TOTAL LOGISTICS(Shipping, Transportation, Cargo Forwarding, Warehousing, Vehicle Logistics, Customs Brokerage, 3rd and 4th Party Logistics, Trucking, Distribution, Liner and Tramp Agency Service)

TOTAL SHIP MANAGEMENT(Ship Crewing, Seafarer Training, Maritime Education, Tanker Operations, Medical Services and Financial Services)

AIR &amp; TRAVEL SERVICES(Tours, Travel Agency Services, Airline GSA, Ground-Handling, Cargo Handling, Airport Support &amp; Aviation Services)

INFORMATION &amp; COMMUNICATIONS TECHNOLOGY SERVICES(Contact Centers, Business Process Outsourcing Services, Software Development and E-Business Solutions), as well as Securities Trading, Real Estate Development, Renewable Energy, and other supplemental businesses. 
With its world-class excellence and win-win outlook, TDG has become a respected strategic partner of large global corporations with stringent requirements for total quality and cost-effective services in both traditional and new economy businesses. TDG’s distinguished partners and principals include NYK Line (Japan), Asiana Airlines (Korea), American Express (USA), Vroon B.V. (Netherlands), Yusen Logistics (Japan), Crystal Cruises (USA), Malaysia Airlines (Malaysia), Disney Cruise Line (USA), ePerformax Contact Centers (USA), Nippon Container Terminal (Japan) and Uyeno Transtech Ltd. (Japan).

A Partner and Employer of Choice, TDG has grown from one strategic partner and 16 employees in 1976 to more than 30 business partners and over 14,000 employees to date.

Transnational Diversified Group

Duties and Responsibilities:

Oversees, leads and performs audit Tasks such as Financial, Operational, Tax Compliance, and Risk Management Processes

Assesses the control environment of each member company

Prepares Audit Reports and reviews those submitted by his/her staff before submission

Participates in the budget planning process and prepares the budget of the department for approval by management

Handles inquiries, concerns, and complaints on various Internal Audit services, policies, and procedures

Head of Internal Audit

Founded in 2021, Healthspan Global, Inc. is focused on being a pronounced importer and distributor of cosmetics, medical, and wellness products in the Philippines. 

Healthspan is here to help healthcare professionals make a healthier life a reality to the Filipino patients through educational support and superior customer service beyond the product orders.

Healthspan Global, Inc.

As Healthspan's Head of Research, Development &amp; Training, you will lead our initiatives to identify, test, validate, and launch innovative products that drive business growth and enhance customer satisfaction. Your role is pivotal in expanding our market presence and elevating the standard of care we provide.

As the foremost expert on our skincare and medical device product lines, you will articulate the value proposition of our offerings to a diverse audience, including dermatologists, physicians, aestheticians, nurses, and training institutions. Your expertise will be showcased through product demonstrations and comprehensive training programs, delivered both in-person and via digital platforms.

A key aspect of your role will be developing and maintaining an extensive knowledge base covering all Healthspan products, encompassing both technical specifications and clinical applications. You will spearhead the creation and growth of our internal academy, providing our partners with access to continuous education and upskilling opportunities. This initiative will empower them to maximize the potential of our products and stay at the forefront of industry advancements.

Reporting to the Medical Director and Managing Director, you will work in close collaboration with the Country Head of Sales and Product Brand Managers. Your position will be instrumental in bridging the gap between research, product development, and market implementation, ensuring Healthspan becomes a leader in medical distribution and education.

This role demands a unique blend of scientific acumen, educational expertise, and strategic vision to drive Healthspan's growth and innovation in the medical distribution sector.

Essential duties and responsibilities:

Training

<ul>
	<li>Develop comprehensive training programs and modules for internal teams and customers on new and existing products, covering features, benefits, proper usage, techniques, safety, and optimal results</li>
	<li>Manage the creation of diverse training formats (in-person workshops, online modules, written materials) to accommodate different learning styles</li>
	<li>Conduct hands-on training sessions, demonstrating proper product use and application techniques</li>
	<li>Understand, master and develop innovative protocols that maximize products synergies across brands</li>
	<li>Collaborate with partnered brands to stay current on product advancements and integrate this knowledge into Healthspan's training curriculum</li>
	<li>Partner with brand manager to cultivate relationships with key opinion leaders and industry experts to enhance product knowledge and training programs</li>
	<li>Align training programs with overall product positioning and sales strategies, working closely with marketing and sales teams to grow the business</li>
	<li>Analyze training effectiveness and gather feedback to continuously improve educational programs</li>
</ul>

R&amp;D

<ul>
	<li>Lead R&amp;D initiatives at Healthspan to identify, test, and validate new medical products and devices on patients </li>
	<li>Research and identify emerging trends and products that are aligned with Healthspan's strategic goals and market opportunities</li>
	<li>Develop internal research papers for publishing and launch at global medical and aesthetic conferences (under Healthspan) </li>
</ul>

Head of Research, Development & Training

UTAK POS (www.utak.ph) is one of Asia's leading Cloud POS + Inventory Management Fintech Start-ups, helping business owners manage their real-time sales, inventory, employee attendance, and much more, and all you need is a tablet and subscription! We even provide a FREE e-commerce platform, so they can take your business online and get your own website to start accepting orders and payments!

We're also an award-winning, proudly Filipino Fintech Start-up built from scratch in Manila to support MSMEs (Micro, Small, and Medium Enterprises) with affordable technology solutions like cloud-based POS (point of- ale) inventory, time attendance, and e-commerce software on an iPad/Tablet or phone. Our social mission and advocacy is to help local businesses grow, so they can create more jobs, which reduces poverty and supports the local economy.

We serve thousands of clients across the Philippines in industries as diverse as cafes, restaurants, food kiosks, franchises, milk tea stores, retail, services, pharmacies, spas, groceries, and sari-sari stores.

Our work culture is friendly, fun, entrepreneurial, and humble. We believe in continually training, rewarding, encouraging, and supporting every member of our team to realize their full potential and become the best version of themselves. If that sounds like a company you would be interested in working at, do come and join us!

UTAK POS

<ul>
	<li>Take on a leadership role by formulating and executing strategic plans in line with company objectives</li>
	<li>Set and ensure the reach of relevant team KPIs to help maintain excellent performance </li>
	<li>Develop and execute data-driven strategies for high-quality after sales support</li>
	<li>Provide live chat support and troubleshooting to clients in group chats, SMS, emails, etc.</li>
	<li>Address inquiries, concerns, and tech issues related to the POS system, hardware, and more</li>
	<li>Prioritize both speed and quality of responses while aiming for effective resolutions</li>
	<li>Handle phone calls when necessary to ensure comprehensive client support</li>
	<li>Act as a liaison between clients and our internal teams, effectively conveying client needs</li>
	<li>Collaborate with cross-functional teams to address and resolve client concerns</li>
	<li>Continuously improve template messages for efficiency and consistency</li>
	<li>Help create one-page guides, tutorial videos, and other materials to address common inquiries and enhance client self-service options</li>
	<li>Utilize client feedback to suggest improvements to our products and services</li>
	<li>Update trackers to maintain accurate records of client interactions, resolutions, as well as KPIs</li>
	<li>Disseminate product updates and important information in client group chats</li>
	<li>Assist in onboarding potential new accounts referred by existing clients or related contacts</li>
	<li>Identify upselling opportunities and contribute to customer expansion efforts</li>
</ul>

Head of After Sales and Customer Success

Security Bank is one of the Philippines’ best-capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE: SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking. 

 We’re recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance. 

 Most recently, we ranked #2 best employer in the Philippines and #54 globally on the prestigious Forbes’ World’s Best Employers 2023 list. 

 At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): “YOU matter.”
Start your BetterBankingcareer with us today. 

 For the complete list of Security Bank's awards, you may visit: https://www.securitybank.com/about-us/awards/

Security Bank

As a Construction Head, you will be responsible for the overall planning, construction, and delivery of the Bank and its subsidiaries' projects to end-users and/or stakeholders.

<ul>
	<li>Reviews the evaluation rendered by Project Management Team Lead and Project Managers on the submitted bids to ensure validity and accuracy of the same in serving as basis for negotiation.</li>
	<li>Reviews schematics of proposed new/renovation/relocation projects based on approved layout and endorses/monitors the approval of the same for implementation.</li>
	<li>Coordinates among contractors, end-users and stakeholders (i.e. Building Admin, lessors/representatives), when necessary, to ensure real time collaboration of responsible parties in the interest of on-time and accurate delivery of project.</li>
	<li>Updates immediate superior of the status of the department and its deliverable. to ensure visibility of all tasks and assignments of the department and allow for intervention if deemed necessary.</li>
	<li>Prepares year-end accomplishment report for submission to Gsd Head as a summary of the Department’s achievements for tracking and process improvements references.</li>
	<li>Responds to all incoming emails and phone queries.</li>
	<li>Manages the operation of the Construction Department and its deliverable as per requirements of the Bank and its subsidiaries to support the company's business.</li>
	<li>Oversees scheduling of pre-bid meetings of proposed construction/renovation/relocation projects based on approved schematics and monitors submission of bids.</li>
	<li>Monitors progress of all projects based on accomplishment reports submitted by the contractor and regular updates provided by the Pm Team Lead and Project Managers.</li>
	<li>Reviews and recommends approval of payments for all construction/renovation/relocation projects based on progress works.</li>
	<li>Conducts occasional site inspection of on-going projects to ensure check and balance, to be updated on the developments and be able to provide direction or solution when necessary.</li>
	<li>Reviews cost evaluation for special projects.</li>
	<li>Issues Notice to Proceed based on approved Term Sheet. which serves as formal basis and instructions to commence execution of projects. This shall also serve as reference to Construction Contract in terms of duration.</li>
	<li>Understanding and Application of Compliance and Regulatory Guidelines</li>
	<li>Oversees and ensures compliance with the requirements of government agencies in securing/renewal of the necessary permits and licenses.</li>
</ul>

Construction Head

In 1999, Oriental Sheet Piling (OSP) joined forces in a strategic alliance with the European ARBED (now ArcelorMittal), the world’s largest supplier of steel foundation solutions. We become their sole distribution unit within Asia for steel sheet piles.

We combined the technical know-how of ArcelorMittal with our own local in-depth expertise in construction and engineering fields. We deliver stellar services from project planning, application and optimisation, all the way to project completion. Our goal is to captain the foundation steel industry in Asia with industry-leading support and resources.

OSP is part of Oriental Castle Group. Over the past 20 years, Oriental Castle has grown from this single foundation steel unit in Malaysia into an investment group passionate in the industries of foundational steel manufacturing, construction, engineering, infrastructure and motor dealerships.

Today, we’re engaged in diverse portfolio of industries across Asia, with headquarters in Kuala Lumpur, Penang and Shanghai. Our mission is to be known for our committed and earnest work ethic, where we bring creativity, innovation and quality into the good work we do.

We take a long term view on all our businesses with the vision to champion meaningful projects in and around our communities. To achieve this vision, we empower the great ideas and valued minds with us, with the dedication to turn these great ideas into a reality that positively transform the lives around us.


Oriental SP Inc.

Oriental Sheet Piling (OSP), part of the ArcelorMittal Group, is a leading provider of innovative sheet piling solutions in the Asia-Pacific region. We specialize in supplying sustainable, high-performance steel sheet piles used in infrastructure, construction, and marine engineering projects. With our global network and regional expertise, we aim to deliver cutting-edge solutions tailored to meet the diverse needs of our clients.

The Commercial Head will be responsible for spearheading the commercial activities of Oriental Sheet Piling in the Philippines. The role involves driving revenue growth, building and maintaining client relationships, identifying market opportunities, and overseeing end-to-end project management. The Commercial Head will collaborate closely with technical, sales, marketing, and operations teams to ensure successful project delivery and profitability.

 

Key Responsibilities:

Business Development

<ul>
	<li>Identify and develop new business opportunities in the sheet piling sector, focusing on infrastructure, marine, and construction projects.</li>
	<li>Build and maintain a robust client network, including developers, contractors, consultants, and government agencies.</li>
	<li>Work with the regional team to expand market share and increase sales within the Philippines.</li>
</ul>

Sales and Marketing

<ul>
	<li>Develop and implement effective sales strategies to meet revenue and growth targets.</li>
	<li>Oversee the marketing of sheet piling solutions, positioning Oriental Sheet Piling as the go-to provider for innovative and sustainable piling systems.</li>
	<li>Monitor market trends and competitor activity to refine business approaches.</li>
</ul>

 

Contract Negotiation

<ul>
	<li>Lead contract negotiations, ensuring favorable terms and compliance with company policies.</li>
	<li>Collaborate with the legal and finance teams to finalize contract details and mitigate risks.</li>
</ul>

 

Project Oversight

<ul>
	<li>Ensure smooth project execution by working closely with technical teams and clients, from bidding to project delivery.</li>
	<li>Manage the pricing strategy, ensuring competitive yet profitable project margins.</li>
</ul>

 

Team Leadership

<ul>
	<li>Lead and mentor the sales and commercial team, ensuring alignment with company goals and standards.</li>
	<li>Foster a culture of performance, collaboration, and continuous improvement.</li>
</ul>

 

Financial and Reporting

<ul>
	<li>Manage the commercial budget and oversee profitability of the sheet piling projects.</li>
	<li>Prepare regular commercial reports for senior management, providing insights into sales performance, market trends, and forecasts.</li>
</ul>

Commercial Head

<ul>
	<li>Collaborates with technical and business stakeholders to ensure non-functional requirements are clearly defined and are testable</li>
	<li>Defines and drives the test strategy for complex delivery programs and projects for both cloud and on-premise deployments</li>
	<li>Provides direction and guides testing efforts on several projects using waterfall and agile methodologies</li>
	<li>Contributes to a robust SBC test governance landscape through appropriate documenting, monitoring, and enforcement of standardized processes for testing activities</li>
	<li>Evaluates reports, provides analysis and expert recommendations to stakeholders</li>
</ul>

Testing Head

How you'll contribute

<ul>
	<li>Processes all payment for rentals / utilities and other charges for atm and for selected branches' utilities based on contracts, statement of accounts or payment advice via Esource within the given turn-around-time on a monthly basis</li>
	<li>Coordinates all payment requests encoded and other documents needed to Financial Control thru phone calls and email to expedite the process of payments.</li>
	<li>Ensures all payments sent were received by lessors thru Lbc, branch or credit to their account on or timely manner</li>
	<li>Collects Official Receipts from lessors for all the payments made to secure that are payments are properly posted.</li>
	<li>Generates statement of account for Sm Atm sites using access to Sm tenants portal to timely process monthly charges.</li>
	<li>Negotiates rates for Atm sites based on proposed details by Tbg to reasonably renew lease contracts.</li>
	<li>Ensures that all lease contracts for ATM sites are updated and renewals are being handled prior expiration of the contracts</li>
	<li>Generates report for all payments made for rentals of both Atm and branches based on the data base provided to be submitted to Unit head monthly on of before end of the month</li>
	<li>Processes renewal of contracts for Atm offsites based on renewal process (this includes sending of letter of intent to lessors, drafting of contracts, request for review of contract to legal, routing for authorized signatories, notarization and filing of term sheets, etc. )</li>
</ul>

Operations Specialist

WHO WE ARE
Zennya is disrupting healthcare as one of the fastest-growing startups in the Philippines. We are creating a mobile app-driven virtual hospital infrastructure to deliver next generation healthcare at home. We are here to institute and innovate the health industry, not only in the Philippines but regionally in South East Asia. We are led by a Silicon Valley veteran, backed by the top VCs and private investors in the Philippines, and partnered with many of the best local institutions in healthcare.

We are looking for passionate, out-of-the-box thinkers, innovators, and challengers who aren’t willing to accept the status quo, and are ready to help us fight to make impact in a system that affects the welfare and wellbeing of millions of people. You would be joining a team of some of the most talented and driven individuals in the country. You will be using some of the best productivity and development tools in the industry, in a fast pace output-driven environment.

zennya Health

Operations Specialist

Join zennya Health, a tech startup that provides wellness and medical services directly to our clients' homes. We are looking for a motivated and tech-savvy Operations Specialist who is passionate about using technology to enhance customer experiences.

About the Role:

As an Operations Specialist, you will play an important role in making sure daily tasks run smoothly, improving how we work, and ensuring great interactions with our customers. This role gives you a unique chance to help develop our in-house software, find patterns, solve problems, and make valuable suggestions to improve our systems. If you are tech-savvy, eager to learn, and enjoy finding creative solutions, this role is for you.

Key Responsibilities:

Resolve customer issues by identifying problems, researching solutions, and providing clear, concise guidance.

Maintain detailed records of customer interactions and support documentation for upper management.

Collaborate with our tech team to evaluate system issues and recommend enhancements

Provide support to customers for technical issues related to our app, guiding them to successful resolutions.

Proactively identify opportunities to improve processes and suggest innovative solutions.

What We Offer:

A dynamic, tech-focused environment where your ideas and feedback matter.

Opportunities for rapid career growth for those who demonstrate initiative and a passion for technology.

The chance to work with a forward-thinking team to build systems that directly impact our customers' experiences.

Distriphil is a national pharmaceutical distribution company. Although new in the industry, as a company, the men and women behind Distriphil are considered veterans in the pharmaceutical field. Banded together under the banner of Chiongbian Group of Companies, Distriphil aims to be the healthcare industry's leading partner in health and wellness.

Being a pharmaceutical company, we always strive to provide each and every Filipino access to the best yet most affordable medicine that there is to offer. Setting new standards in the healthcare industry is our way of serving. We are committed to giving only the very best for the people most important to us: our patients.

At Distriphil, we place the people we help at the heart of everything we do because they are the reason for being.

Distribution Solutions Phils Inc.

<ol>
	<li>Ensure proper execution and implementation of all policies procedures with regards to warehouse and logistics inbound and outbound activity.</li>
	<li>Provide timely service to sales department and principals / clients while minimizing transport and other operating costs.</li>
	<li>Train, guide and lead the team in executing and resolving day-to-day operational issues and ensures that deliverables are accomplished as schedule. </li>
	<li>Ensures compliance with safety and quality standards in warehouse and transportation activities.</li>
	<li>Ensures that company owned vehicles are in good running condition and will not disrupt the delivery operation.</li>
	<li> Initiate cost efficiency measures to hit target Cost to Sales ratio.</li>
	<li>Ensures the adherence of cold chain transport requirement to all areas especially for the delivery to distant location</li>
	<li>Oversees the day-to-day operations and ensures that all orders as committed and processed will be able to serve on time as required by customers.</li>
	<li>Ensures that all incoming and outgoing products and materials are properly accounted, monitored and recorded including trade returns.</li>
	<li>Ensures to disseminate clearly and effectively to all warehouse and delivery personnel all instructions, job order procedures and guidelines related to operations</li>
	<li>Ensures strict implementation of policies and procedures on matters involving proper storage, warehousing, prompt delivery of goods, inventory control and management and sufficient security measures to safeguard company assets in warehouse.</li>
	<li>Reviews, suggests and implements improvements and innovative processes and procedures to improve productivity and efficiency in warehouse and transport operations.</li>
	<li>Coordinates with other departments, hubs, principals and customers and ensures that all communications are accurately and promptly disseminated and acted upon, if required.</li>
	<li>Evaluates staff performance, determines training requirements to ensure that skills &amp; knowledge are enhanced as part of staff development program.</li>
	<li>Ensures that a well-motivated workforce is maintained in order to achieve departmental goals and objectives. Ensures that proper disciplinary actions are imposed to erring employees to maintain order in the workplace.</li>
	<li>Ensures the proper handling and maintenance of warehouse devices and equipment.</li>
	<li>Perform other functions that may be assigned.</li>
</ol>

Operations Supervisor

About the role

As an Operations Specialist - Fixed Term, you are expected to be adept at navigating the intricacies of insurance processes, effectively manage and coordinate all aspects of insurance claims. Proficient in liaising with clients and insurance providers, ensure accurate documentation, timely submissions, and swift resolution of claims. Logging and monitoring of Operational Risk Management Incident Reporting and identifying, assessing Risk and Control Self-Assessment (RCSA). Ensures monthly BSL report submission for claims promptly, reflecting a dedication to meeting deadlines and maintaining efficient reporting practices. Guarantee compliance and provide comprehensive support to streamline insurance-related procedures within the organization.

How You'll Contribute

<ul>
	<li>Delivers transparent, respectful, and clear communication, facilitating understanding and retention of information among the audience</li>
	<li>Structures ideas coherently, ensuring a clear and logical flow that facilitates easy comprehension of the clients</li>
	<li>Accomplishes tasks promptly and accurately, maintaining a track record of on-time and precise task delivery</li>
	<li>Employs checklists, schedules, and calendars to meticulously attend to small details, ensuring a systematic approach to task management and oversight prevention</li>
	<li>Exemplifies a commitment to thorough and accurate task completion, consistently delivering work with precision</li>
</ul>

About the company

Join Zennya Health, Southeast Asia’s most dynamic and exciting tech company dedicated to creating a new healthcare system that is digital, data-driven and patient-centric. Our mission is to deliver quality, affordable, and accessible health and wellness care.

Due to the rapid growth of the company, we are in urgent need of a Medical &amp; General Operations Specialist.

The role requires a combination of organizational skills, communication abilities, and a proactive approach to problem-solving in a dynamic operational environment.

Duties and Responsibilities

Customer &amp; Partner Assistance 

<ul>
	<li>Provide assistance to customers and business partners through various communication channels (phone, chat, email).</li>
	<li>Address customer &amp; partner inquiries, concerns, and issues promptly and professionally.</li>
	<li>Offer guidance on app features, services, and troubleshooting.</li>
</ul>

Field Staff Support

<ul>
	<li>Assist field staff (healthcare professionals, wellness experts) with onboarding processes, job matching, and ongoing support.</li>
	<li>Act as a liaison between field staff and internal teams, ensuring effective communication and issue resolution.</li>
</ul>

Driver Assistance

<ul>
	<li>Support drivers by addressing queries, providing information on routes, and assisting with any operational challenges.</li>
	<li>Collaborate with the logistics team to optimize driver schedules and routes.</li>
</ul>

Job Monitoring

<ul>
	<li>Monitor and track the status of all ongoing operations and jobs through the app's platform.</li>
	<li>Ensure that jobs are progressing smoothly and intervene as necessary to address any delays or issues.</li>
</ul>

Operational Efficiency

<ul>
	<li>Work to enhance operational efficiency by identifying bottlenecks, streamlining processes, and implementing improvements.</li>
	<li>Collaborate with cross-functional teams to implement best practices for overall operations.</li>
</ul>

Communication

<ul>
	<li>Facilitate clear communication between service providers, customers, field staff, and internal teams.</li>
	<li>Relay important information, updates, and changes in operational procedures.</li>
</ul>

Documentation:

<ul>
	<li>Maintain accurate and organized documentation related to operations, including how-to guides and incident reports.</li>
</ul>

Problem Resolution:

<ul>
	<li>Address and resolve operational issues promptly, working collaboratively with different stakeholders to find effective solutions.</li>
	<li>Implement preventive measures to reduce the recurrence of common issues.</li>
</ul>

Performance Metrics:

<ul>
	<li>Monitor key performance indicators (KPIs) to assess the effectiveness of operations.</li>
</ul>

Feedback Collection:

<ul>
	<li>Collect feedback from customers, service providers, and staff to identify areas for improvement.</li>
	<li>Use feedback to make data-driven solutions for enhancing the user experience.</li>
</ul>

Medical Industry Knowledge

Relationship Management

Complex Problem-Solving

Quality Assurance

Attention to Detail

Critical Thinking

Monitoring and Evaluation

Medical Operations

How you'll contribute

<ul>
	<li>Delivers transparent, respectful, and clear communication, facilitating understanding and retention of information among the audience</li>
	<li>Structures ideas coherently, ensuring a clear and logical flow that facilitates easy comprehension of the clients</li>
	<li>Accomplishes tasks promptly and accurately, maintaining a track record of on-time and precise task delivery</li>
	<li>Employs checklists, schedules, and calendars to meticulously attend to small details, ensuring a systematic approach to task management and oversight prevention</li>
	<li>Exemplifies a commitment to thorough and accurate task completion, consistently delivering work with precision</li>
</ul>

How you'll contribute

<ul>
	<li>Handles and facilitates the timely validation and completion of requirements to complete government requirements that will enable the bank to register mortgages as needed by the Corporate Banking Group</li>
	<li>Monitors, updates, cancels, and completes all yearly regulatory requirements for all permits and licenses due for renewal or cancellation in a timely fashion</li>
	<li>Coordinates and handles the requisite documentation support for consolidation, petty cash management, registration, renewals, etc. to promote, maintain, and properly endorse official copies of the delivered documentary requirements of the Bank</li>
</ul>

Established in 1996, Credit Pilipinas, Inc. has thrived for more than 25 years providing financial services and advice to Filipinos in Metro Manila and surrounding areas. We pride ourselves in delivering fast and convenient tailor-made solutions to all our clients.

Credit Pilipinas, Inc. is dedicated to bringing financial inclusion to all Filipinos. To do this, we’re looking for the best people to join us. In our 25+ years as a company, we’ve learned that the secret to success is the team we’ve built and continue to build. Above all, we look for those who embody our core values – honesty, integrity, teamwork, and professionalism.

Come join our family, and make a difference in the world.

Credit Pilipinas, Inc.

We're looking for someone energetic and excited to work and learn in our team!

As a Operations Associate, you will:

<ul>
	<li>Meet and maintain our relationships with new and existing clients - you will be their point person!</li>
	<li>Prepare reports covering clients' backgrounds and highlighting crucial details that can make or break an application. These reports will be openly discussed with with upper management.</li>
	<li>Work closely with other departments (including Finance, Accounting, Legal, Marketing) as clients pass from one stage to next in the application process.</li>
	<li>Be a dynamic part of the team, as a small company, you'll wear different hats and have the opportunity to really learn the business inside out!</li>
	<li>Please note that this is not a work from home position since we value in person discussion and collaboration.</li>
</ul>

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