Founded in 1987, Questronix Corporation has grown to be one of the largest IT solution provider and systems integrator in the Philippines. We offer best of breed solutions from IT infrastructure to business applications, built on world class technology companies and supported by our certified technical team with proven Filipino expertise and skills available in the country today.

In 1990, Questronix was appointed by IBM as its first business partner for IBM UNIX platform and the company evolved in providing end-to-end solutions that run on IBM technology. After a decade of investment, skills and commitment in working with IBM, Questronix was awarded the Premier Business Partner status, making our company the first Business Partner in the country to be elevated to this exclusive circle.

Our methodology on selecting our technology partners and implementation team for our services ecosystem allows us to deliver consulting-led systems integration focused on open standards, interoperability and proven best practices that result in higher project success rates.

Today, Questronix’s solutions suite include Data Center & IT infrastructure, IT Service Management, Security, Business Continuity, Hybrid Cloud Solutions, Mobility Solutions, Enterprise Resource Planning, Business Analytics, Enterprise Asset Management, Enterprise Content Management, Information and Data Management, Business Process Management and Industry Specific Solutions.

Approaching its 34th year in business, Questronix Corporation continuously strives to improve and evolve coupled by its enduring drive to deliver Filipino excellence and workmanship to its clients. As such, it has earned prestigious awards and recognitions – a proud testimony to its achievements that have firmly etched its name in the IT corporate landscape.

Questronix Corporation

<ul>
	<li>Develop and maintain advanced knowledge of Questronix’s advanced analytics offerings</li>
	<li>Act as the main contact person with technology partners on advanced analytics solutions</li>
	<li>Obtain a deep understanding of each client’s business – industry, organization, operations, and the infrastructure/tools that make them run</li>
	<li>Collaboration with the various departments of Questronix to identify and prioritize opportunities and deals for closing, as well as strategize on how to close them</li>
	<li>Explore and understand the needs and/or pain points of the client</li>
	<li>Design the technical advanced analytics solution that can best address the client’s needs and requirements</li>
	<li>Develop a technical and financial proposal based on the technical solution, bill of materials, pricing etc in coordination with Questronix’s technology partners and the designated Client Representative</li>
	<li>Develop a technical presentation of the proposed solutions and present to the client • Discuss the benefits of the proposed solution and its advantages over its competition • Timely preparation of various internal reports</li>
	<li>Attend trainings, seminars, conferences, and tech updates for professional growth and enhancement of skills, knowledge, and expertise</li>
	<li>Stay updated on the trends, innovations, movements, and news regarding IBM Sytems Solutions, as well as other related technologies in the IT industry as a whole</li>
	<li>Achieve the company’s targets set for its advanced analytics line of business</li>
	<li>Develop and grow the company’s IBM Systems Solutions line of business</li>
</ul>

Oracle Database

Solutions Manager | Advanced Analytics

We are seeking for experienced IT Project Manager to join our team at Questronix Corporation. As an IT Project Manager, your responsibilities will include ensuring that our IT project is completed on time, within scope, and within budget. You will be a hands-on leader and oversee the whole project cycle, including initiation, planning, execution, monitoring, control, quality assurance, and closeout. We are located at Makati but this position is a hybrid role implying that some work from home is acceptable.

Senior Project Managers must develop a plan of action to get a project completed, working across offices to ensure their needs and wants are included within the confines of the project and budgetary restrictions.

 

Senior Project Managers may have the following duties:

Develop project plans that identify resource and budgetary needs

Host project meetings at least once a week with team and managers

Provide feedback, advice, project updates and encouragement to team members

Manage deadlines and push the team to ensure timeliness

Coordinate with vendors and suppliers as needed

Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions

Performs other duties as assigned

Sr. IT Project Manager

<ul>
	<li>
	Responsible for handling developments for telephony system used by contact center.
	</li>
	<li>
	Develop call flow scripts and assess user experience based on contact center requirement.
	</li>
	<li>
	Technical support for call flow changes and initiatives
	</li>
	<li>
	Oversees the preparation and planning of call flows and communication improvements.
	</li>
</ul>

Twillio Developer

<ul>
	<li>Work with development teams and product managers to ideate software solutions</li>
	<li>Design client-side and server-side architecture</li>
	<li>Build the front-end of applications through appealing visual design</li>
	<li>Develop and manage well-functioning databases and applications</li>
	<li>Write effective APIs</li>
	<li>Test software to ensure responsiveness and efficiency</li>
	<li>Troubleshoot, debug and upgrade software</li>
	<li>Create security and data protection settings</li>
	<li>Write technical documentation</li>
</ul>

Full Stack Developer

Healthy Options is the first and largest all-natural and organic products retailer in the Philippines,
specializing in premium and natural food and health products.

Established in 1995, we have grown to expand our organization, creating three other equally passion-driven brands: Bow and Wow, our niche market for cats and dogs; Wine Story, a fine and rare wine retailer; and Planet Grapes, an upscale wine shop and restaurant that caters to the new generation of wine lovers.

We’re looking for the best talent who can help take our business to the next level, all while having fun and helping the world at the same time. If you believe you have what it takes, feel free to browse through the different job openings we have and see where you can fit in!

Healthy Options, Corp.

The Admin Operations Engineer deals with suppliers by taking care of documents and negotiating with them. Does inventory management, asset tracking/tagging and provides support for retail stores.

Essential Duties &amp; Responsibilities

<ul>
	<li>Plan, Monitor, and record hardware assets and/or software license to make sure they are cokpliant to vendor contracts.</li>
	<li>Responsible for managing lifecycle of hardware and software models in the DML right from their introduction to their retirement.</li>
	<li>Manage activities concerning license compliance audits to be able to answer to requests from software editors effectively.</li>
	<li>Performs IT audit.</li>
	<li>Design processes relating to software and hardware asset management, execute and enhance them.</li>
</ul>

Why Join Us?

<ul>
	<li>Be part of Asia’s largest all-natural product retailer for 24 years!</li>
	<li>Enjoy our beautiful and employee –friendly stores/office, with cute office pets in our HQ.</li>
	<li>Experience on-the-job skill development and mentoring program.</li>
	<li>Learn from our in-house and external trainings.</li>
	<li>Grow and challenge yourself to join our leadership development program.</li>
	<li>Work in a Company that values an entrepreneurial mindset on the job.</li>
	<li>Feel secure in our above industry compensation package.</li>
	<li>Join an organization that has a high retention rate, where people love where they work.</li>
</ul>

Admin Operations Engineer | Onsite

The role of a DevOps engineer combines aspects of a technical role and an IT operations role. DevOps engineers build, test and maintain the infrastructure and tools to allow for the speedy development and release of software.

Essential Duties and Responsibilities

<ul>
	<li>Collaborate with software developers and system operators to build, test and maintain the infrastructure and tools to allow for the speedy development and release of software (CI/CD)</li>
	<li>Configure server images and network infrastructure, optimize overall system performance</li>
	<li>Support reporting requirements, information extraction and analysis</li>
	<li>Participates in architecture and software development activities</li>
	<li>Translates defined requirements into solutions</li>
	<li>Uses coding languages and scripting methodologies to solve a problem, must be modular and reusable</li>
	<li>Collaborates on the others to brainstorm about the best way to tackle a complex technological infrastructure, security, or development problem</li>
	<li>Performs incremental testing actions on code, processes, and deployments to identify ways to streamline execution and minimize errors encountered</li>
</ul>

DevOps Engineer

<ul>
	<li>Develop data ingestion, summarization, processing, and cleansing scripts • Maintenance of data pipeline</li>
	<li>Development of Web APIs</li>
	<li>Identify, mine, and assemble large, complex data sets from different data sources that meet functional/non-functional business requirements</li>
	<li>Maintain and optimize the performance of the data warehouse (schemas, indexes, etc.)</li>
	<li>Design, implement and maintain ETL scripts</li>
	<li>Optimize SQL queries, tables, views, and procedures</li>
	<li>Collaborate with data analysts, data scientists, DevOps, and other teams</li>
	<li>Write documentation</li>
	<li>Coordinate with the IT team to maintain the data systems</li>
</ul>

Why Join Us?

<ul>
	<li>Be part of Asia’s largest all-natural product retailer for 25 years!</li>
	<li>Enjoy our beautiful and employee-friendly stores/office, with cute office pets in our HQ.</li>
	<li>Experience on-the-job skill development and mentoring program</li>
	<li>Learn from our in-house and external training.</li>
	<li>Grow and challenge yourself to join our leadership development program.</li>
	<li>Work in a company that values an entrepreneurial mindset on the job.</li>
	<li>Feel secure in our above industry compensation package.</li>
	<li>Join an organization that has a high retention rate, where people love where they work.</li>
</ul>

Data Analysis

Senior Data Engineer | Onsite

The Transnational Diversified Group of Companies (TDG) is a globally competitive and progressive business group of highly successful companies engaged in leading industries. Since its establishment in 1976, TDG now has more than 30 member companies that are major players in diverse industries such as:

TOTAL LOGISTICS(Shipping, Transportation, Cargo Forwarding, Warehousing, Vehicle Logistics, Customs Brokerage, 3rd and 4th Party Logistics, Trucking, Distribution, Liner and Tramp Agency Service)

TOTAL SHIP MANAGEMENT(Ship Crewing, Seafarer Training, Maritime Education, Tanker Operations, Medical Services and Financial Services)

AIR &amp; TRAVEL SERVICES(Tours, Travel Agency Services, Airline GSA, Ground-Handling, Cargo Handling, Airport Support &amp; Aviation Services)

INFORMATION &amp; COMMUNICATIONS TECHNOLOGY SERVICES(Contact Centers, Business Process Outsourcing Services, Software Development and E-Business Solutions), as well as Securities Trading, Real Estate Development, Renewable Energy, and other supplemental businesses. 
With its world-class excellence and win-win outlook, TDG has become a respected strategic partner of large global corporations with stringent requirements for total quality and cost-effective services in both traditional and new economy businesses. TDG’s distinguished partners and principals include NYK Line (Japan), Asiana Airlines (Korea), American Express (USA), Vroon B.V. (Netherlands), Yusen Logistics (Japan), Crystal Cruises (USA), Malaysia Airlines (Malaysia), Disney Cruise Line (USA), ePerformax Contact Centers (USA), Nippon Container Terminal (Japan) and Uyeno Transtech Ltd. (Japan).

A Partner and Employer of Choice, TDG has grown from one strategic partner and 16 employees in 1976 to more than 30 business partners and over 14,000 employees to date.

Transnational Diversified Group

<ul>
	<li>Works with and supports the Division President in setting/creating medium- to long-term operational and financial strategies in line with the business plans of the Division (and the MCs under the Division)</li>
	<li>Facilitates and co-leads with the Division President in the Business Planning process of the Management teams under the Division/assigned MCs.</li>
	<li>Presents/Communicates/Meets with all levels in the Division, including other concerned stakeholders, to provide leadership, direction &amp; support.</li>
	<li>Calls for and presides over Divisional/MC-level management meetings to address key issues and to cascade important information from TDG’s Senior Management Council/Top Management</li>
	<li>Collaborates and partners with the Division President regarding productivity and efficiency of operations, overall management, and growth of the businesses in the Division. These will include:</li>
	<li>Optimization and management of TDG companies</li>
	<li>Advisory role on investment evaluation &amp; contract negotiations of member companies</li>
	<li>Management of office leases</li>
	<li>Leads, manages and oversees the development and achievement of key performance metrics (financial, operational, marketing, sales, etc.) in the Division and among the Member Companies in the Division</li>
	<li>Makes recommendations for changes as needed and ensures that relevant policies, systems and procedures are instituted in the Division/MCs to create relevant and innovative business solutions</li>
	<li>Monitors the effectiveness of existing management methods and processes in order to continually improve or enhance operational efficiency and productivity</li>
</ul>

Vice President for Technology

<ul>
	<li>Design, develop, test and debug software according to the functional requirements.</li>
	<li>Analyze, maintain and support applications for clients.</li>
	<li>Help define project plans requiring development.</li>
	<li>Develop well designed applications by using best software development practices.</li>
	<li>Responsible for translating user requirements and processes into systems in close coordination with the Project Manager, Business Analyst, and Database Administrator.</li>
	<li>Debugging the systems to make sure it is running without errors and it meets the end-users expectations.</li>
</ul>

Systems Development Specialist | Temporary Work from Home

<ul>
	<li>Serving as a leader and technical escalation point of contact for Service Desk Engineers.</li>
	<li>Providing telephone/e-mail technical troubleshooting support to our entire customer base of about 1,000 small to medium-sized businesses. Our customers require IT support ranging from supplemental support to total IT management.</li>
	<li>Collaborating with a great team to identify solutions to customer support requests and escalating to more senior team members or external resources as needed.</li>
	<li>Taking ownership of customer incidents by providing telephone/remote/email support to Dataprise clients.</li>
	<li>Performing advanced troubleshooting and resolving various technical issues related to computer hardware and software problems.</li>
	<li>Configuring and troubleshooting issues related to the following technologies (and much more!): Windows Server, DNS, DHCP, VPN Clients, Group Policy, Folder Permissions, Firewalls, VMWare servers, Printers on Terminal/Citrix servers, Printer Servers, Office 365, Mac workstation and network connectivity issues, Exchange Server, and Microsoft Office Applications and the latest versions of the Microsoft Office suite.</li>
	<li>Following up on open tickets, keeping the clients informed of any updates to their tickets along the way.</li>
	<li>Keeping client documentation up to date as needed.</li>
	<li>Recognizing, predicting, and communicating potential issues and possible failure points in client systems and processes.</li>
</ul>

L2 Service Desk Engineer | Escalations | Temporary Work from Home | Taguig

The ATR Asset Management Group (ATRAM or ATRAM Group) operates through ATR Asset Management, Inc. (ATRAM MF) and the ATRAM Trust Corporation (Formerly Maybank ATR Kim Eng Capital Partners, Inc. - Trust).
 
In 2009, the ATRAM Group decided to expand its presence in the fast-growing domestic asset management industry by forming a dedicated business group called ATR Asset Management Group (ATRAM or ATRAM Group).  This group, comprised of ATRAM MF  and ATRAM - Trust, manages portfolios consisting of mutual funds, trust assets, insurance portfolios, and real estate for proprietary and third party clients.

Why join us?

We are the leading Digitally-powered Asset and Wealth Management ﬁrm serving institutional clients and retail customers,  providing innovative products and unique customer experiences delivered through technology-enabled platforms. Our goal is to secure our clients’ ﬁnancial future
 
ATRAM offers a professional, fair and progressive work environment. In addition, ATRAM strongly supports career development and work-life balance for its employees.

ATR Asset Management (ATRAM)

· Assist in handling and processing of requests in IT Service Desk Jira Tool.

· Assist in technical and desktop support requests – includes laptop, printer, audio video

and other hardware peripheral support.

· Assist in application support related requests – account management,

troubleshooting.

· Assist in IT asset related requests including inventory.

· Hybrid work setup – 2 days onsite, 3 days WFH.

· Amenable to shifting schedule.

IT Intern

Stradcom Corporation is the IT Company behind the computerization of the Land Transportation Office (LTO) of the Philippine government.

Through the LTO-IT Project, Stradcom established a multi-billion peso IT infrastructure by which the LTO has been serving the 85,000 motor vehicle registrants and driver license applicants who come to its 300 nationwide offices daily.

We are thus looking for talented individuals to join us, whether seasoned professionals seeking a change of pace and direction or new graduates wanting to explore frontiers and pursue a fulfilling career.

Stradcom Corporation

<ul>
	<li style="list-style-type: none;">
	<ul>
		<li>Receive problems, concerns and issues from external and internal clients via telephone, email or “chat”;</li>
		<li>Entertain and provide answers to queries from the general public regarding client services and procedures;</li>
		<li>Check and monitor status of assigned sites/clients regularly which includes Start-of-Day process and transactions being processed;</li>
		<li>Evaluate and isolate the problems and provide client with first level solution. Otherwise, escalate the problems to concerned support group/s. He/she classifies the received calls or incidents according to type and priority level;</li>
		<li>Log calls in the call tracking and management system (HelpDesk System) and ensure that problems received from clients and sites are acted upon and resolved accurately and in a timely manner;</li>
		<li>Meet customer satisfaction by getting the average Call Handle Time (CHT) which refers to the time it takes to complete a call;</li>
		<li>Meet or exceed performance and operational efficiency by getting the average handled calls, which refers to the volume of work that a Customer Care Associate/Specialist produces for a particular period of time against the team’s productivity;</li>
		<li>Meet target Resolution Rate, which refers to the percentage of service request resolved versus the total server request handled by Customer Care Associate/ Specialist;</li>
		<li>Maximize revenue by one-call resolution rate, which refers to calls resolved upon initial contact;</li>
		<li>Consolidate all calls received, identifies most common problems and provides the information to the Assistant Manager, Customer Care ;</li>
		<li>Provide support to project-related activities such as migration, maintenance services and weekend special activities and attends project meetings as scheduled;</li>
		<li> Monitor incidents, follow-up resolution and ensures that updates are provided to the client;</li>
		<li>Ensure that investigation and resolution are entered into the Help Desk System;</li>
		<li>Generate and prepare periodic and ad-hoc reports that may be required by Assistant Manager, Customer Care and/or Customer Care Manager; and,</li>
		<li>Perform other job-related tasks that may be assigned by superior/s from time to time.</li>
	</ul>
	</li>
</ul>

Customer Care Associate | I.T. Support

<ul>
	<li>Development, implementation and maintenance of Security Programs, Policies and Procedures</li>
	<li>Supports in the development of applicable globally-accepted standards, guidelines and procedures to achieve compliance to security policies and programs</li>
	<li>Contributes in the formulation and enhancement of the corporate Information Security Policy</li>
	<li>Implements and maintains established information security management program of the company</li>
	<li>Maintains reliability and integrity of the IT infrastructure by developing, implementing and exercising:</li>
	<li>Comprehensive Business Continuity Plan (including documentation of detailed procedures) to help the organization achieve recovery capabilities at an alternate site (Disaster Recovery Center)</li>
	<li>Incident Management Process (including documentation of detailed procedures) how to handle security incidents</li>
	<li>Other security programs in pursuit of new regulatory or legal compliance as authorized and approved by the Management</li>
	<li>Development, implementation and maintenance of IT Risk Management Process for IT Infrastructure</li>
	<li>Assists owners/custodians identify, evaluate, assess and secure their information assets</li>
	<li>Assists in determining the security posture of IT systems, applicability and effectiveness of implemented controls</li>
	<li>Generates and submits compliance and security assessment findings, recommendations and reports to the department manager</li>
	<li>Research and development of applicable controls from emerging security trends and technologies</li>
	<li>Selects, evaluates, recommends security controls</li>
	<li>Monitors and generates reports of the security program implementation, business continuity and recovery testing and activities during security assessments</li>
	<li>Development, implementation and maintenance of Procedural and Technical Security Controls</li>
	<li>Implements recommended security controls resulting from the risk assessment</li>
	<li>Monitors and generates reports of system status, performance and security events of implemented security controls</li>
	<li>Resolves issues arising from problems encountered on implemented security controls and/or escalates to third-party technical support</li>
	<li>Monitors and handles security incidents in accordance to established Incident Management Procedure which may involve coordination with other departments and external parties</li>
	<li>Maintains technical security controls managed by the department by conducting regular maintenance activities not limited to backup of systems</li>
	<li>Develops and maintains processes, procedural documents and up-to-date inventory of deployed and implemented security controls</li>
	<li>Observes and facilitates change management process for equipment, facilities, hardware and software utilized in the IT infrastructure</li>
	<li>Extended Delivery of Security Services (Security Education/Awareness Program, Consultancy and others)</li>
	<li>Supports in the development and conduct of approved information security awareness program to all employees and third-party personnel engaged with the company</li>
	<li>Assists in providing technical consulting services in accordance with approved standards to other departments on matters related to information security</li>
	<li>Assists the department in coordination with the Legal Division to achieve regulatory and legal compliance</li>
	<li>Works with internal and external/third-party auditors and consultants</li>
	<li>Coordinates with other Technical teams so that reliable and secure services are provided to internal and external clients</li>
	<li>Supervises the activities of third-party personnel/consultant whenever they are working on-site</li>
	<li>Regularly attends conferences, professional association meetings and technology seminars to remain well-informed with the latest information security technological developments.</li>
	<li>Performs other job-related tasks and projects that may be assigned by his/her superiors from time to time.</li>
</ul>

Information Security Officer

<ul>
	<li>Performs installation, configuration, and staging of hardware to be used by Auxiliary clients or for Auxiliary related projects;</li>
	<li>Performs preventive maintenance on a periodic basis for the hardware used in Auxiliary clients’ sites;</li>
	<li>Conducts remote and/or onsite investigation and troubleshooting to identify issues related to hardware and software used by Auxiliary clients;</li>
	<li>Performs corrective actions, including reconfiguration, re-installation and repair/replacement of hardware, as necessary. Repair/replacement of hardware shall only apply if the hardware is Stradcom-owned and issued;</li>
	<li>Conducts back-up of data contained in hardware used for Auxiliary projects, as necessary;</li>
	<li>Coordinates with internal counterparts for joint activities necessary to identify and/or resolve software or hardware related issues;</li>
	<li>Provides technical support for special events, conferences, meetings, etc.;</li>
	<li>Prepares ad-hoc and regular reports regarding technical support activities;</li>
	<li>Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs;</li>
	<li>Ensure that proper actions are immediately taken to resolve the reported problems by monitoring pending service requests (SR’s) and updating them using the Helpdesk System; and,</li>
	<li>Performs other job-related tasks that may be assigned by his superiors from time to time.</li>
</ul>

Technical Support Engineer | Region 4B & 5

CSI Interfusion is a global IT firm specializing Microsoft technologies.  We are the leading provider of cloud and innovative digital services, and business solutions.  At CSI, our vision is to be the leading digital innovator, creating great experiences,  and delivering exceptional value to our clients and their customers.

Our team of more than 60,000 professionals worldwide, we are your global IT sourcing supplier for Engineering, Customer Support,  Business Processing and more.

CSI Interfusion India Private Limited

Description: We are seeking a talented software engineer to join our team. The ideal candidate will have a strong background in AI and be familiar with Speech Recognition (ASR) systems. This role involves working closely with cutting-edge technologies and collaborating with experts to drive advancements in speech recognition.

Responsibilities:

Speech model Development: Develop and refine the speech model to meet criteria, then deploy it to the production endpoint, including data processing, model training and evaluation and model fine-tuning.

Tool and Module Development: Create and maintain tools and modules to enhance workflow efficiency. Implement automation solutions to streamline data processing and model management.

Cross-Functional Collaboration: Collaborate with other engineering teams and stakeholders to integrate ASR models into broader systems. Provide support for deploying and maintaining models in production environments.

Team Support: Assist in building and managing overseas team. Provide mentorship and guidance to junior team members.

Others:

<ul>
	<li>Adaptable and open to learning new technologies and methodologies, particularly in the field of AI.</li>
	<li>A proactive and driven individual with a strong desire to lead and take ownership of projects.</li>
	<li>Proficiency in Chinese is a plus but not required.</li>
</ul>

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