The RISE mission is to accelerate internet in the Philippines—we do this by focusing on the overall customer experience as well as the actual internet service we provide to business clients. Transparency and openness are guiding principles of our customer experience.

Headquartered in Cebu City and with an office in Makati City, various teams across our group work to improve our services and technologies. If you apply and are successful you will be working with people who are fast acting and proactive while being encouraged to develop your proficiency and leadership.

You will be rated on your ideas and execution, which should ensure your career is as rewarding as what you put in. Benefits include full HMO after 6 months. 1 dependent after 1 year, 80% of a 2nd dependent after another year. Regularization review at 3 and 6 months.

Responsible Internet Sustainability Effort Inc. | RISE

<ul>
	<li>
	Analyze and develop solutions to information needs in our business
	</li>
	<li>
	Design, develop, deploy, and test new information and data processing applications in accordance to our quality standards
	</li>
	<li>
	Perform preventive maintenance, identify and execute improvements, and refactor existing code base, including our legacy applications
	</li>
	<li>
	Monitor, respond, and resolve incidents in production
	</li>
	<li>
	Develop and maintain the infrastructure that host our applications in production
	</li>
	<li>
	Support our internal staff and stakeholders’ inquiries and issues with the applications in use
	</li>
	<li>
	Investigate and create proofs of concepts, such as in using external services, APIs, programming libraries, and data source systems
	</li>
	<li>
	Contribute in the development of user guides and knowledge base of applications in use
	</li>
</ul>

Ruby on Rails

Python

Data Engineer

Your trusted solutions provider.

A electrical engineering equipment and services company.

VISION
To be the trusted solution provider for the Philippine Electrical Industry

MISSION
We are a company providing professional electrical engineering services, equipment and consultancy as a solution provider for power system reliability and efficiency for effective energy cost management for industries and consumers.

VALUES:
Mastery
Integrity
Care
Excellence

WESTCO Electrical and Equipment Corporation

1. Identifying and pursuing sales opportunities: Sales executives are responsible for actively seeking out potential customers, identifying leads, and generating new business opportunities. This involves researching and analyzing market trends, attending industry events, and developing strategies to expand the customer base.

2. Building and maintaining customer relationships: Sales executives need to establish strong relationships with existing and potential customers. This includes understanding their needs and challenges, providing product information, conducting product demonstrations, and addressing any inquiries or concerns. Building trust and rapport is crucial for customer retention and repeat business.

3. Achieving sales targets: Sales executives are accountable for meeting or exceeding sales targets set by the company. This involves creating and implementing sales plans, forecasting sales volumes, and monitoring progress. They may be required to prepare sales reports and present performance metrics to management.

4. Collaborating with technical teams: As sales executives in an electrical engineering company, they work closely with the technical teams to gain a deep understanding of the products and services offered. They collaborate with engineers and technical experts to address customer requirements, obtain technical information, and provide appropriate solutions.

5. Conducting market research and analysis: Sales executives monitor industry trends, competitor activities, and customer feedback to stay informed about the market landscape. This involves conducting market research, analyzing data, and identifying opportunities for product improvement or expansion.

6. Negotiating and closing deals: Sales executives are responsible for negotiating contract terms, pricing, and other factors with customers. They need to have strong negotiation skills to reach mutually beneficial agreements and close deals in a timely manner.

7. Providing feedback to the company: Sales executives play a crucial role in providing feedback to the company regarding customer preferences, market demands, and product performance. This information is valuable for the company to make informed business decisions and improve their products or services.

Technical Sales Engineer Cebu Based

The milestones achieved by our first company, Trends, is a testament to how impactful and well-received our humble beginnings have been. Now, we have multiple subsidiaries that operate independently of each other, with distinct business objectives and operational structure. When we are blessed with success, it is our duty to walk in wisdom and plan our course for making the best of it. Empowered by a strong vision, we are now ready to put in the work that comes with positioning our conglomerate to enter the world’s biggest economies. From generating growth in the ICT industry, we are now pursuing to nurture leading and global businesses. 
The time has come to explore the possibilities in ICT and beyond.

Equipped with a vision and the right values, we are expanding and reaching new heights as a powerful, nurturing, and timeless conglomerate. We are moving towards a more promising future to cultivate opportunities and provide a customer experience like no other. Trends Group Inc. promises to give our partners the satisfaction they deserve and elevate itself to create and grow leading and global businesses.

Trends Group, Inc.

<ul>
	<li>Responsible for Pre-sales and/or Post-sales activities</li>
	<li>Involved in Project Implementation of Network and Security products</li>
	<li>Provide consultation and phone/email/onsite technical support in ensuring customer satisfaction</li>
	<li>Work closely, coordinate and update plan of activities with TL/TM, Project Manager, and SDM if working for project implementation and key accounts respectively</li>
	<li>Use essential job tools and applications diligently</li>
	<li>Properly update and close all assigned service desk cases as fast, timely and efficiently as possible.</li>
	<li>Acquire training and certifications related to products assigned</li>
	<li>Attend to client meetings and conduct Proof of Concept (POC) to clients</li>
	<li>Creates reports, implementation/support documentations, network design and Bill of Materials</li>
	<li>Ensures availability and in standby 24x7 for maintenance and incident support calls. Willing to be assigned on a shifting schedule - working from home or onsite</li>
	<li>Share knowledge and skills, provide technical guidance on other engineers</li>
	<li>Develop to be an SME on assigned Network and Security products</li>
	<li>May also be assigned as an onsite engineer for certain clients as necessary</li>
</ul>

Network Administration

Computer Networking

Network Security

Cisco Networking (CCNA)

Technology Engineer | Cebu

<ul>
	<li>End-to-end responsibility for a component or service in our software system</li>
	<li>Understand problems and find solutions to business concerns</li>
	<li>Provide positive influence and leadership (technical initiatives) in our department</li>
	<li>Provide guidance and mentorship to members across many engineering teams</li>
	<li>Assess and provide constructive feedback to improve work results, way of work, and standards in the software department</li>
	<li>Effectively manage and resolve conflicts across software development teams</li>
	<li>Contribute to the development of organizational policies, standards, and guidelines, for software development</li>
	<li>Analyze and assess design decisions, trade-offs, and risks from both a technical and business perspective</li>
	<li>Analyze patterns and trends to anticipate and prevent problems in our production systems, and advise on security, licensing, performance, and other technical aspects of production systems</li>
	<li>Contribute to planning on infrastructure sizing and design and to maintaining policies on implementing infrastructure changes in our production environment (Amazon Web Services)</li>
	<li>Work with product managers and technical leads to assess and develop a technology roadmap for our systems</li>
</ul>

In addition, a Sr. Software Engineer, will have the following functions:

<ul>
	<li>Design, implement, and test new features in accordance to our quality standards</li>
	<li>Perform preventive maintenance, improvements, and refactoring on our existing code base</li>
	<li>Understand and model business domains that comprise our system (e.g. FAX, SMS, billing, etc.)</li>
	<li>Investigate and create proofs of concepts, such as in using external services, APIs, and libraries</li>
	<li>Monitor, maintain, and resolve problems in our production systems and support our customers’ inquiries and issues</li>
	<li>Maintain and develop infrastructure (e.g. set up applications, pipelines, and databases) in our staging and production environments on Amazon Web Services</li>
</ul>

Senior Software Engineer

<ul>
	<li>Senior Technology Engineer shall be responsible for Implementing, Supporting and Maintaining Compute IT infrastructure as a generalist and with specific portfolio specialization.</li>
	<li>Must understand how to install and configure new IT infra - servers, storage and its software tools such as virtualization and backup application.</li>
	<li>Shall perform IT infra maintenance and support including its software tools and basic OS assistance.</li>
	<li>Engineer must understand how to follow maintenance procedure based on specific assigned technologies.</li>
	<li>Assist in the implementation and documentation of activities performed.</li>
	<li>Flexibility on work schedule and availability on changing work schedule and environment</li>
	<li>Availability to respond on high-priority issues based on 24/7 rotation.</li>
	<li>Identify risk and mitigate plan of action.</li>
	<li>Develop and design infrastructure after understanding the customer requirement.</li>
	<li>Can perform remote session with customer and partner.</li>
	<li>Must be able to accept travel for local and international as required.</li>
	<li>Can understand customers business objective based on infrastructure requirements.</li>
	<li>Must possess technical sales skills to help account management team.</li>
	<li>Should be able to do point check validation of the activity/delivery performed by Junior Engineer on specific solution portfolio.</li>
	<li>Cascade knowledge and experience to technical team members</li>
</ul>

SERVER Administration

Technical Support

Computer Troubleshooting

Senior Technology Engineer | Cebu

Responsible for tailoring communications to address business needs of potential clients as part of the pre-sales process. He/she reports directly to the section head and works closely with sales and support teams. 

Systems Engineers are responsible for designing, implementing, monitoring and managing the local and wide area networks of an organization. The role can include designing system configurations, documenting and managing the installation of a new network, maintaining and upgrading existing systems as necessary. Systems engineers deal with both hardware and software. 

 

Duties and Responsibilities

<ul>
	<li>Responsible for Pre-sales and Post-sales activities </li>
	<li>Involved in Project Implementation of Network and Security devices </li>
	<li>Provide consultation and phone/email/onsite technical support in ensuring customer satisfaction </li>
	<li>Work closely, coordinate and update plan of activities with TL/EM and Project Manager and SDM if working for project implementation and key accounts respectively </li>
	<li>Use essential job tools and applications diligently </li>
	<li>Properly update and close all assigned service desk cases as fast, timely and efficiently as possible. </li>
	<li>Acquire training and certifications related to product assigned </li>
	<li>Attend to client meetings and conduct Proof of Concept (POC) to clients </li>
	<li>Creates reports, implementation/support documentations, network design and bill of material </li>
	<li>Ensures availability in standby 24x7 for maintenance, incident support calls. Willing to be assigned on a shifting schedule - working from home or onsite </li>
	<li>Share knowledge and skills, provide technical guidance on other engineers Develop to be an SME on assigned Network and Security product </li>
</ul>

Systems Engineer | Cebu

The Cadetship Training Program is an outstanding opportunity designed to equip fresh IT graduates with the skills, qualifications and experience required for a future career in a technology-enabled business service provider.

The training will run for three (3) to four (4) weeks from 8:30 AM to 6PM, Mondays to Fridays. An allowance shall be provided to the trainees (430Php per day) and will be given on the last day of the training. During the program, the trainees will be equipped with knowledge about Installation, Network, Security, Customer Service, and Presentation and Communication skills. The Trainer will measure each trainee based on his/her performance, assessments, attendance, and behavior.

On the last day of training, the trainees will undergo a revalidation process which will be the deciding factor if a candidate will be hired as an employee of Trends Group Inc.

As a trainee, you are expected to:

<ul>
	<li>Demonstrate integrity and honesty.</li>
	<li>Attend and participate in class discussions prepared and on time.</li>
	<li>Communicate in a careful and respectful manner with the trainer, and other trainees</li>
	<li>Act in a civil manner that respects the company and complies with policies</li>
	<li>Utilize resources and seek help when needed.</li>
	<li>Respect diverse ideas and opinions.</li>
</ul>

This test unit measures the ability to identify patterns and inconsistencies in visual representations of data

With the vast information employees need to process and retain every day, attention to detail becomes a critical skill to have because of the efficiency it gives. Also, because thorough employees have more initiative to understand the cause and not just the effect, they do less of the unnecessary rework and produce more complete output. This test measures ability to identify patterns and inconsistencies in visual representations of data.

Attention to Detail

Everyday business communication and other important transactions are completed efficiently with office computer applications, email, and the internet. Computers in the workplace have reduced cost and time in processing tasks. Hiring employees with working knowledge of computers is the current standard. This test assesses basic knowledge of computer operations, hardware and web proxies.

Everyday communication and other important business transactions are done more efficiently with office applications, email, and the internet. Undeniably, computers in the workplace have reduced cost and time in the completion of tasks. Hiring employees with a working knowledge of computers now has become a standard. This test helps gauge knowledge in computer operations, hardware and web proxies. 

Target Candiates: IT Staff, Technical Support Staff, BPO agents

Target Industries: BPO, all industries that have IT unit

General Computer Knowledge

This test unit measures the ability to use inductive and deductive reasoning to draw logical conclusions from a given set of statements

Decisions are made every day from easy to more complex ones. Using a scientific approach to analyzing root-cause and finding results enable employees to work more independently. Logical reasoning also provides a foundation for experimentation which encourages insights and helps in the creation of new business opportunites. This test measures ability to use inductive and deductive reasoning to draw conclusions.

Logical Reasoning

This measures the ability to grasp and comprehend fully and completely, explicit and implicit information of spoken communication/information.

Listening Comprehension

This measures ability to grasp and comprehend fully and completely explicit and implicit information of written communication.

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