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Field Collection Senior Manager
Home Credit Indonesia
- South Jakarta, IndonesiaPlaza Oleos, South Jakarta, DKI Jakarta, IndonesiaSouth JakartaDKI JakartaIndonesiaIndonesia
- Penuh waktuFULL_TIME
Berakhir 8 months ago
2023-12-30T17:00:00+00:00Ditutup.
Deskripsi Pekerjaan
You will handle and responsible to:
- Manage daily operations, reporting and system in all Field Collection team to ensure every activity is running properly and all reporting is delivered within SLA,
- Propose new ideas to Head of Field Collection to improve business process in field area,
- Monitor and review team's performance and create strategy to ensure field collection team meet their target,
- Set up Assistant Manager Key Performance Indocator and ensure their align with business and department requirements/targets,
- Propose Capacity Plan of Team Leader and FC to ensure portfolio are handled effectively,
- Monitor Collection team to ensure all the process in field team is comply with guidelines and SOP,
- Work with training team to develop team member knowledge and skill as one of the strategies to improve team member performance,
- Control the process to ensure Collection Incentives are fair, and prepared and submitted on time,
- Plan midterm/long term headcount requirements and budget of field to ensure the headcount is accordance with budget,
- Work with legal team to control legal recovery processes.
Kualifikasi Minimum
We are looking for Talents with:
- Minimum a bachelor’s degree, open from any major
- Having extensive working experience in Area Collection for more 10 years, specifically outer Jawa
- Have experience handle a big team (> 100)
- Strong in managing people and business process
- Comfortable with high target oriented and agile environment
- Able to communicate in English will be an advantage
- Work based in Jakarta but wiling for high travelling to other area in Indonesia
Fasilitas dan Tunjangan
Performance Bonus
Medical / Health Insurance
Maternity & Paternity Leave
Medical, Prescription, Dental, or Vision Plans
Ringkasan Perkerjaan
- Tingkat Posisi
- Mid-Senior Level Manager
- Spesialisasi
- Accounting and Finance
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Once in a while
- Alamat Kantor
- Plaza Oleos, South Jakarta, DKI Jakarta, Indonesia
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Tentang Home Credit Indonesia
Home Credit is a multinational tech-based financial services company. We exist in 9 countries around the world. Our vision is to bring to market financial products that improve the life and lifestyles of our customers. From financing, protection, PayLater, to e-money – we got them covered! Our presence can be found both online and offline.
We responsibly deliver trusted financial services that customers and business partners access via their channel of choice. We continually meet evolving needs, both directly and through innovative ecosystems – helping to build a more resilient world.
Everyone at Home Credit Indonesia is not afraid of new challenges. Our passion is not only to create new innovations, but we also hold a strong courage and continue to seek chances to turn our innovative visions into reality. More than our 6.000 employees embrace these values to ensure our success in building a better today and a brighter tomorrow.