The Ateneo de Manila University (Ateneo) is one of the leading universities in the Philippines. More than 150 years in existence, the Ateneo has grown into a major Jesuit institution. Officially it became a university in 1959. It offers over 100 academic degree programmes. 

Ateneo offers Basic Education (Grade School, Junior and Senior High School). In addition, the Loyola Schools (college) is made up of four schools (Social Sciences; Humanities; Science and Engineering; and Management) that offer graduate and undergraduate degrees, with a total enrolment of about 10,000 students per year. The Ateneo has 4 professional schools located in 3 campuses in Quezon City, Makati City and Pasig City (Business; Government; Law; and Medicine and Public Health), with about 4,000 professional postgraduate students. 

It has an array of research centres, 11 of which are recognized as Centres of Excellence by the Philippine Commission on Higher Education. In addition to a European Studies Programme, it has a Centre for Asian Studies that fosters comparative research on East and Southeast Asia. 

The Ateneo has 207 partnerships with universities around the world (82 in Europe, 87 in Asia, 11 in Australia and New Zealand, and 27 in North and South America) and is a member of the ASEAN Universities Network and 3 other international university networks. The Ateneo’s Rizal Library is the most advanced in the Philippines with over 307,000 titles in its collection and online access to most major academic journals.

Ateneo de Manila University

Summary of Work Activities and Responsibilities: 

Under the general guidance of the Campus Mobility Section Head, the Traffic and Parking Management Officer acts as the main resource on all matters concerning traffic and parking in all the Ateneo campuses.

Main Duties and Responsibilities:

Improving Traffic and Parking Policies, Guidelines, and Standards

<ul>
	<li>Participates in the review and revision of university traffic policies and regulations to ensure compliance and alignment with legal requirements and industry standards.</li>
	<li>Conducts surveys, research, and data gathering to provide information and insights for the formulation of strategic plans, policies, and programs related to traffic management.</li>
	<li>Provides recommendations and contributes to the section in the development and maintenance of traffic and parking policies and procedures, including recommending changes and improvements based on best practices and emerging trends in the field.</li>
</ul>

Designing Traffic Schemes and Improving Traffic Flow and Safety

<ul>
	<li>Leads traffic studies and simulations using software and technology-based solutions to optimize existing traffic schemes and propose new ones, including designing traffic schemes and parking management for university and unit-wide events.</li>
	<li>Models and evaluates traffic scenarios to identify potential impacts of new developments and activities, and develops strategies to address challenges and improve traffic flow and safety.</li>
</ul>

Monitoring and Maintenance of Traffic and Parking Systems

<ul>
	<li>Oversees the operation and maintenance of the university's car park system, including pay parking and the management of vehicle information databases for traffic violations.</li>
	<li>Conducts regular audits of road networks, parking areas, and traffic and parking signages to ensure compliance with legal requirements and industry standards.</li>
	<li>Monitors on-campus and off-campus traffic daily, collecting data on traffic volume and level of service, and analyzes and processes the data to identify trends and areas for improvement.</li>
</ul>

Investigating and Resolving Traffic and Parking Problems, Complaints and Violations

<ul>
	<li>Investigates traffic problems and recommends effective methods to improve traffic flow and safety, including analyzing traffic patterns, conducting studies, and working collaboratively with cross-functional teams to develop solutions.</li>
	<li>Provides expert support in processing and resolving traffic complaints and violations, utilizing communication and problem-solving skills to effectively address issues and ensure compliance with relevant regulations and policies.</li>
	<li>Prepares detailed technical and statistical reports on traffic and parking-related operations matters, including accident reports, safety measures, and other relevant data, to support informed decision-making and ongoing improvement efforts.</li>
</ul>

Monitoring Performance of Service Providers 

<ul>
	<li>Supports the Section Head in monitoring the performance of traffic and parking guards in compliance with university and local standards, including identifying areas for improvement, and developing appropriate ways of addressing them.</li>
	<li>Manages the internal shuttle system service provider in compliance with the contract and service level agreement, monitoring and reporting on performance metrics, identifying and addressing issues as they arise, and collaborating with relevant stakeholders to continuously improve service delivery.</li>
</ul>

Others

<ul>
	<li>Performs other duties as may be required from the position, in accordance with the instructions of the Director and Assistant Director</li>
</ul>

Traffic and Parking Management Officer

Summary of Work Activities and Responsibilities: 

Under the general guidance of the Section Head of Traffic and Mobility, the Shuttle Fleet Management Officer acts as the main resource on all matters concerning the internal and external shuttle systems

Main Duties and Responsibilities:

Plans, Policies and Guidelines

<ul>
	<li>Assists in the development and maintenance of mobility policies and guidelines, including conducting regular reviews and updates to ensure compliance with industry standards and best practices.</li>
	<li>Conducts data gathering and analysis activities to support the formulation of strategic plans, policies, and programs related to shuttle fleet management, utilizing analytical and research skills to identify trends, challenges, and opportunities for improvement.</li>
</ul>

Mobility Systems Improvement

<ul>
	<li>Serves as the section’s main liaison for school units (faculty and students) conducting research on the shuttle system, providing guidance and support to ensure that research activities are aligned with the university and the section’s strategic goals and objectives.</li>
	<li>Leads efforts to improve the efficiency of both internal and external shuttle systems through the development and implementation of technology-based solutions, working collaboratively with relevant stakeholders to identify and address operational challenges.</li>
	<li>Assists in the planning and study of demand management initiatives, such as carpool and point-to-point programs, using data analysis and research skills to develop effective strategies for reducing traffic congestion and improving transportation options.</li>
	<li>Prepares technical and statistical reports on trips and ridership data, utilizing analytical skills to identify trends and patterns useful for system and policy improvements.</li>
	<li>Provides input and recommendations for the improvement of both internal and external shuttle systems, including identifying areas for improvement, developing appropriate solutions, and implementing changes to improve service delivery.</li>
	<li>Conducts regular safety and vehicle roadworthiness inspections, ensuring that all vehicles are in compliance with industry and regulatory standards.</li>
	<li>Facilitates regular orientation programs for drivers to ensure that they are and that drivers are aware of safety protocols and procedures equipped with the skills needed to deliver safe and efficient transportation services.</li>
</ul>

Ensuring Compliance and Performance of Internal and External Shuttle Operations

<ul>
	<li>Oversees efficient operations of both internal and external shuttle systems, ensuring compliance with contract and service level agreements as well as government requirements.</li>
	<li>Coordinates with the supervisor of outsourced transport service providers regarding employee performance on campus and reviews/endorsed billing for processing of payment.</li>
	<li>Assists in regularly reviewing and updating contract and service level agreements with transport service providers.</li>
	<li>Manages the accreditation of school service and tricycle units deployed on campus.</li>
</ul>

Managing Mobility Stakeholders

<ul>
	<li>Coordinates with Basic Education to ensure that operations of the e-Jeep and school service are meeting expectations and requirements</li>
	<li>Handles concerns and complaints from parents, students, and other stakeholders regarding the school service and tricycle drivers and operators.</li>
	<li>Manages special trip requests for the e-Jeep (e.g. campus tours, event shuttle service) and coordinates with relevant units to fulfill these requests.</li>
</ul>

Others

<ul>
	<li>Performs other duties as may be required from the position, in accordance with the instructions of the Director and Assistant Director</li>
</ul>

Shuttle Fleet Management Officer

The Assistant Director, CSMO leads in the planning to execution of Office operations related to security affairs and campus mobility. The position supports the Office’s plans and directions ensuring that processes and systems are aligned and well-integrated.

 
Main Duties and Responsibilities: 
I. Strategic Leadership

Keeps track of updates and developments that affect the University as an organization and as an academic institution, with specific focus on campus security and mobility.

Drives conversations on campus security and mobility by providing data analysis and forecasts, insights, and recommendations to unit, school, and University leaders.

Sets the direction and develops metrics related to campus mobility and security affairs, including setting standards/targets.

Evaluates the urgency and importance of various issues, making informed decisions based on established policies, and providing clear and timely responses to stakeholders.

Monitors the performance efficiency and progress of the Campus Mobility Section and Security Affairs team.

Provides development opportunities for growth for the Campus Mobility Section and Security Affairs team.

Represents the University in dialogues on safety and mobility.

Builds and sustains strategic and mutual partnership with the University community to fully understand their needs, and with barangay and government officials to operationalize University needs.

Establishes linkages with various government agencies related to security and mobility (e.g. PNP, AFP, LGUs, MMDA).

II. Security Affairs

Serves as the immediate head of the Security Affairs team.

Plans, directs, implements, and evaluates comprehensive security activities to secure the individuals on campus and the protection of University property.

Establishes systems and processes that will continually review and challenge the status quo to improve the security on campus.

Identifies, investigates, and resolves security breaches, employing strategic analysis and swift action to mitigate risks.

Initiates and oversees programs for the ADMU car sticker registration and issuance system, ensuring efficient management and compliance across the university community.

Oversees the deployment and effectiveness of the outsourced security personnel and technology, ensuring strategic placement and utilization to maintain a secure environment across campus.

III. Emergency Management

Serves as the alternate Incident Commander in the Campus Emergency Management Plan, ensuring continuity of leadership and decision-making during emergency situations.

Develops, plans, and delivers comprehensive training programs to equip unit heads with the knowledge and skills needed for Disaster Risk Reduction and Management (DRRM), enhancing their preparedness and response capabilities.

IV. Office and Team Management

Reviews and makes decisions on appeals to results of investigations pertaining to violations related to campus security and mobility.

Stays informed about the processes and operations of all CSMO sections, ensuring a comprehensive understanding of their functions and workflows

Plans and monitors the budget and expenditures of the Campus Mobility Section and Security Affairs team.

Oversees the development, review, and if necessary, updating and revision of policies related to campus mobility and security affairs, and provides inputs for the development of general Office policies.

Addresses concerns in the absence of the Director, ensuring continuity of leadership and the smooth functioning of Office operations.

V. Performs other work-related tasks as may be required by the immediate 
supervisor and authorized representative

Assistant Director, Campus Safety and Mobilty Office

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1. Building Administration

<ul>
	<li>Serves as resource person during project negotiation related to facilities under building administration maintenance and installation;</li>
	<li>Supervise project implementation under building administration for simple building renovations and upkeep;</li>
	<li>Ensure that the quality standards required for every project, repair and maintenance supervised are met;</li>
	<li>Ensure quick response for in-house repair and maintenance requests;</li>
	<li>Implements yearly maintenance plans for building safety and security;</li>
	<li>Applies for all governmental requirements related to building administration;</li>
	<li>Prepare and send reports for facility maintenance-related issues, concerns and resolutions</li>
</ul>

2. Material Supply &amp; Utility Consumptions, Service Providers, and Housekeeping

<ul>
	<li>Prepare and review Request for Payment (RFP) for material supplies, utilities and service providers of building maintenance services;</li>
	<li>Monitor the material supplies and utility consumptions;</li>
	<li>Oversee every activity, project, repair and maintenance rendered by the service-providers and/or contractors and provide real time updates;</li>
	<li>Consistently monitor service-providers and/or contractor's performance;</li>
	<li>Conduct regular checks to ensure cleanliness and orderliness of the building and premises;</li>
	<li>Perform manpower coverage review for housekeeping services;</li>
	<li>Monitor housekeeping staff performance</li>
</ul>

3. Safety &amp; OSH/COSH Compliance

<ul>
	<li>Prepare necessary incident reports for any work facility equipment malfunction;</li>
	<li>Coordinate the incidents to Facilities Manager and the resolution once resolved;</li>
	<li>Ensure execution of Company compliance requirements to workplace safety policies and procedures;</li>
	<li>Implement COSH requirements for all supervised construction or renovation works;</li>
	<li>Conducts safety orientation to all personnels of contracted providers;</li>
	<li>Actively collaborate with Health and Safety Committee;</li>
	<li>Ensure contractor compliance to DOLE-OSH rules and regulations</li>
</ul>

4. Performance Management

<ul>
	<li>Delegate and supervise workload assignments for building admin. assistants and maintenance staff;</li>
	<li>Assess work progress and actual performance of each direct report;</li>
	<li>Facilitate coaching requirements;</li>
	<li>Ensure reports are submitted on time;</li>
	<li>Conduct annual performance appraisals.</li>
</ul>

Building Administrator and Safety Officer

Under the supervision of the Security Affairs Section Head, the Security Affairs Officer serves as the main resource for all security matters in the assigned area. The position closely works with the unit administrators and authorized representatives in the assigned area to resolve any security-related concerns and ensure that all security policies are properly implemented.

Main Duties and Responsibilities

Campus Security Policies and Protocols

<ul>
	<li>Communicates the CSMO’s operating plans and ensures that they are understood and implemented within the areas of assignment.</li>
	<li>Collaborates with, and provides technical guidance to, relevant unit administrators and authorized representatives, in the areas of assignment to ensure the effective implementation of University security policies and guidelines.
	<ul style="list-style-type: circle;">
		<li>Gathers support and buy-in for action plans to improve security, and proactively monitors progress towards established goals.</li>
		<li>Recommends and cascades action plans aimed at mitigating security risks and strengthening security awareness within assigned areas, in partnership with the assigned units.</li>
	</ul>
	</li>
	<li>Oversees the implementation of security service level agreements for assigned areas, ensuring compliance with established standards and regulations.</li>
</ul>

Security Services

<ul>
	<li>Conducts regular security risk assessments in the assigned areas, based on set guidelines and protocols, and recommends measures to improve security protocols.
	<ul style="list-style-type: circle;">
		<li>Gathers data to determine trends in security risks within the area of assignment, and recommends measures to improve security protocols</li>
		<li>Compiles and prepares detailed summary reports of critical incidents that occurred in assigned areas, including incident response actions and recommendations for improving incident management protocols.</li>
		<li>Manages the processing of security-relates incidents, closely coordinating with the security agency to ensure proper implementation of security measures and investigation of security-related incidents in the area of assignment</li>
	</ul>
	</li>
	<li style="list-style-type: none;">
	<ul style="list-style-type: circle;">
		<li> Processes requests for CCTV review and footage and ensures compliance with the CCTV guidelines.</li>
	</ul>
	</li>
	<li>Oversees lost-and-found systems in the assigned areas.
	<ul style="list-style-type: circle;">
		<li>Coordinates with representatives from assigned areas on receiving, recording, and releasing lost-and-found items.</li>
		<li>Attends to inquiries related to lost and found.</li>
		<li>Monitors and tracks inventory in the lost-and-found, and reconciles found items with returned items.</li>
	</ul>
	</li>
	<li>Oversees the outsourced security operations within the area of assignment, closely coordinating with the security agency.</li>
</ul>

Section Support

<ul>
	<li>Contributes to developing, reviewing, and updating policies related to campus security, leveraging expertise in security best practices and ensuring alignment with industry standards and regulations.</li>
	<li>Recommends and implements standard response procedures for new forms of emergencies.</li>
	<li>Assists in the periodic review and updating of security service level agreements to ensure alignment with changing business needs and security requirements.</li>
	<li>Monitors and evaluates the performance of the security agency in assigned areas of responsibility, providing feedback to the Section Head on areas of improvement and opportunities for enhanced performance.</li>
</ul>

Performs other duties as may be required by the immediate supervisor or any authorized representative.

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Traffic and Parking Management Officer

Shuttle Fleet Management Officer

Assistant Director, Campus Safety and Mobilty Office

Building Administrator and Safety Officer

Security Affairs Officer