Security Bank is one of the Philippines’ best-capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE: SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking. 

 We’re recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance. 

 Most recently, we ranked #2 best employer in the Philippines and #54 globally on the prestigious Forbes’ World’s Best Employers 2023 list. 

 At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): “YOU matter.”
Start your BetterBankingcareer with us today. 

 For the complete list of Security Bank's awards, you may visit: https://www.securitybank.com/about-us/awards/

Security Bank

As a Taxation Lead, you will develop strategic tax planning and formulate tax saving measures and initiatives for the Bank and its subsidiaries. You will coordinate with other units/departments for correspondences with the Bureau of Internal Revenue (BIR) such as submission of periodic reportorial requirements, handling of outstanding Letters of Authority or Tax Verification Notices and conducting regular tax compliance review for the Bank and its subsidiaries.

<ul>
	<li>Performs and/or Reviews Tax Compliance Activities</li>
	<li>Review SGV Audit and year-end requirements</li>
	<li>Answer Tax Queries</li>
	<li>Administrative and Leadership functions</li>
	<li>Act as an Auxiliary Governance Officer which includes tasks such as updating of Business Impact Analysis, implementation of Risk Control Self-Assessment procedure, Business Continuity Process, etc.</li>
</ul>

Taxation Lead

As a Financial Analyst / Credit Officer, you will be responsible for evaluating an assigned company according to the inherent risks and opportunities that the company may be able to undertake. You will recommend the appropriate facilities and level of business that the SB Rental may be able to undertake with the said Entity. 

How you'll contribute

<ul>
	<li>Preparation of credit proposal, comprehensive analyses and reports based on client submitted documents and data, for presentation to Sales Head and President.</li>
	<li>Responsible for establishing/renewing and/or amending the lease facilities appropriate for the business requirements of SB Rental’s risk appetite; Evaluate investment opportunities for SB Rental on assigned project/proposals; Assist in the allocation of limits along users of the Bank.</li>
	<li>Ensures proper evaluation of Company or Industry by utilizing all available information obtained through plant visit, customer interview, trade checking, reference check, industry evaluation, and others.</li>
	<li>Assessing, analyzing and interpreting complicated financial information</li>
	<li>Conduct financial evaluation and prepare re-casted financial statements (if needed) to come up with more reflective financial statements.</li>
	<li>Recommends the appropriate security level, lease terms and condition, etc.</li>
	<li>Acquires the latest information on client’s business plans and activities through regular contracts, plant visits and customer interaction.</li>
	<li>Gathers relevant information and data that impacts the accounts being handled and evaluate how this will affect the client’s business. Keeping knowledge of key issues up-to-date (for example: legal, market risk and compliance issues)</li>
	<li>Ensures timely and satisfactory compliance to regulatory and internal requirements; Supports the implementation and compliance of internal controls within the assigned group/division/unit.</li>
	<li>PDC for Warehousing Transmittal Forms duly received by outsourced agency; Constant coaching of collection staff on meeting the deadlines for the submission of transmittal letter on PDCs from lessees.</li>
</ul>

Financial Analyst for SB Rental

Responsible for the preparation and submission of reports. The function includes the following:

<ul>
	<li>Preparing monthly and annual budget reports </li>
	<li>Monitoring and conducting variance analysis on Management profitability report</li>
	<li>Coordinating with other units for product and profitability reports</li>
</ul>

MIS Officer

As an Enrollment Specialist, you will be responsible for receiving documents from the branch, CRG, and BG, and reviewing Digibanker documents. You will also be responsible for requesting confirmation from the client’s authorized signatories on the enrolment of simple products or services to be availed.

How you'll contribute

<ul>
	<li>Receives Digibanker documents forwarded by clients through CMS Online Portal, endorsement of CDC, branches, or other units and department via GSD and foot messenger</li>
	<li>Verifies completeness, review, and do signature verification on the documents forwarded by Client, Branch, Banking Center, Corbank, or CDC before client or account enrollment and maintenance in SBC Digibanker Backoffice system or Cash Port</li>
	<li>Performs creation of record or maintenance in Digibanker Back office or Cash Portal if documents submitted are complete</li>
	<li>Prepares weekly consolidated report for the list of clients with pending regularization or pending submission of hard copy of signed enrollment form</li>
	<li>Enroll or deactivate Subscriber Invoice Number (SIN) for UEP clients</li>
</ul>

Client Enrollment Specialist

PRU LIFE UK is part of Prudential PLC one of the world's oldest, largest and strongest financial and insurance company. Recognized by the Department of Finance - Insurance Commission, PRU LIFE UK is the pioneer of the unit-linked insurance in the Philippines (2002). 

Golden Empire Summit Life Insurance Agency under Alexandrite 2 district is the top and leading group in PRU LIFE UK nationwide and is the home of achievers. We welcome experienced and young professionals coming from various industries. We provide the best trainings and seminars to equip our financial consultants the best knowledge to guide them through a successful career.

Join us today and discover your potential in this career.

Golden Empire Summit Life Insurance Agency (GESLIA Pru Life UK)

<ul>
	<li>Recommend solutions to clients in order to achieve their financial objectives (medium to long term investments, protection, education funding, retirement funding, estate planning, etc)</li>
	<li>Guide existing clients in making wise financial decisions across different life stages</li>
	<li>Develop business by acquiring and building individual and corporate clienteles</li>
	<li>Manage, develop, and train a group of financial consultants.</li>
</ul>

Professional Financial Consultant

ABOUT US 
 
Norde International Distributors is Making Digital Happen.
 
Located in Quezon City, Philippines, the company was established in 2005 and has become the leading distributor of digital graphic solutions in the country. Throughout its more than a decade history, Norde has been associated with continuous innovation and revolutionary technology.
 
The company collaborates with global partners who possess cutting edge machineries, highly developed skills and certified processes that strengthens business.
 
Norde International provides exceptional state-of the-art digital print solutions to a broad array of industry segments covering general commercial printing, labels, packaging, signages, displays, finishing, direct to garment, design, manufacturing, engineering, and 3D technology.
 
The company aims to bring forth progress and innovation to its clients. It targets to bring great opportunities that can provide sustainability and progress.
 
Norde International Distributors continuously go beyond expectation as it make digital possibilities happen
 
MISSION
We empower our customers to be the most successful they can be in their respective industries by improving their product development and production processes. We do this by: 

+ Delivering great service through our people and processes 
+ Offering relevant solutions through our technologies and innovation 
+ Creating and nurturing mutually beneficial partnerships through commitment and integrity 

VISION
To be the overwhelming partner-of-choice in our target segments through our market leadership, world class products, and industry-leading after-sales services. 

ONE NORDE. ONE TEAM.

Norde International Distributors (QL Development, Inc.)

The Applications Engineer designs and develops concepts for manufactured products such as furniture, crafts, appliances, and fashion items. They combine art, business, and engineering principles to create products that people use every day. In this role, they carefully consider the functionality, aesthetics, production costs, and usability of products when developing new concepts.

Duties &amp; Responsibilities:

<ul>
	<li>Draft sketches and illustrations of potential products or enhance an existing product to make it more appealing to consumers.</li>
	<li>Use blueprints, detailed drawings, or computer-aided designs to demonstrate product potential.</li>
	<li>Fabricate models using samples.</li>
	<li>Revise models according to client specifications.</li>
	<li>Research design trends and product limitations.</li>
	<li>Work with engineering, marketing, production, and/or sales departments to establish and evaluate design concepts for manufactured products.</li>
	<li>Present designs to client for approval.</li>
	<li>Conduct training, workshops, or webinars for the assigned technologies.</li>
	<li>Use CAD software to refine designs and create virtual models of products.</li>
	<li>Utilize 3D printing to create product prototypes that are both non-functional and working to evaluate their practicality </li>
</ul>

Applications Engineer

The Relationship Manager of the Corporate Banking Group develops client portfolio of accounts to deliver budgeted goals and targets through cross-selling of bank products and new account on-boarding. S/He achieves revenue goals by approved through account planning, account profitability and risk management metrics.

<ul>
	<li>Prepares credit proposals alongside the Enterprise Risk Manager/Analyst and presents them to the Bank’s Credit Committee by orchestrating proper credit due diligence on account; Presents a balanced view of risk to approving authority to address clients’ credit facility requirements.</li>
	<li>Identifies, on-boards and develops new client relationships per defined target market by cross-selling appropriate bank products to grow the portfolio and achieve set budgets/goals in terms of Loans, Deposit, Foreign Exchange, Trade, Debt Capital Market, etc.; Uses an Account Plan to establish a profitable and multi-product relationship with clients.</li>
	<li>Manages and grows existing loan portfolio by maximizing wallet share and potential revenues of existing clients, facilitating client transactions, identifying and managing problem accounts including the preparation of watch list reports with action plans, proper classification of accounts for the right provisioning level, and timely referral to the Remedial Management Department when all possible collection efforts have been exhausted</li>
	<li>Ensures compliance with the Bank’s credit policies as well as all other governing policies for transactions that are processed and recommended; Keeps updated on credit policy revisions and enhancements by collaborating with Credit in updating and formulating new credit policies.</li>
	<li>Develops industry and product expertise by understanding clients’ banking needs and cross-selling Sbc’s banking solutions; Benchmarks and networks with other banks’ Account Officers to develop industry/sector knowledge and to be updated with banking practices.</li>
	<li>Oversees Junior Relationship Managers by coaching and mentoring on account strategy and transaction handling in order to achieve the Team’s goals</li>
</ul>

Relationship Manager

As a Channel Manager, you will be responsible for monitoring and supporting the daily operations of the assigned channels to ensure they operate within acceptable service level performance metrics to deliver optimal customer experience. You will be focused on managing and optimizing the digital channels within its division. In addition, you will be overseeing the digital platforms and services provided to customers and supporting the development of new features and services aligned with the bank's overall strategies.

<ul>
	<li>Monitor and record channel performance metrics in terms of availability, Otc/Channels ratio, transaction count and volume, response times, capacity, timeliness, and resolved errors</li>
	<li>Analyze channel reports and escalate to corresponding units for reconciliation and investigation for unusual behavior, and use analytics and KPIs to monitor the performance of the channels</li>
	<li>Update channel documentation of policies, procedures, SLAs and manuals</li>
	<li>Coordinate with vendors as part of checking or first line maintenance</li>
	<li>Validate business requirements document based on agreed specifications with business or product owners</li>
	<li>Provide assistance in collating necessary documents and requirements needed for the project and coordinate with other units of the bank to secure the necessary documents and requirements</li>
	<li>Handle the prioritization of features, enhancements and fixes for deployment</li>
	<li>Monitor project status and keep track of actionable items by identified units are within agreed timeline</li>
	<li>Oversee and facilitate coordination of user acceptance testing with respective business and product owners as well as creation of test scenarios and ensure that business requirements are part of test cases</li>
	<li>Collaborate with the security and compliance teams to ensure that online banking platforms meet the regulatory requirements and maintain high-level security standards</li>
	<li>Oversee the development and enhancement of online banking products and services</li>
	<li>Collaborate with product managers and developers to introduce new features, improve existing functionalities and ensure compliance with industry standards.</li>
	<li>Perform market research and competitor analysis to stay informed about industry trends, innovations and competitor offerings in the online banking space</li>
	<li>Collaborate with customer support teams to address issues related to online banking services.</li>
	<li>Work on optimizing the user interface, navigation, and functionality to enhancement customer satisfaction.</li>
</ul>

Channel Manager

As a Construction Head, you will be responsible for the overall planning, construction, and delivery of the Bank and its subsidiaries' projects to end-users and/or stakeholders.

<ul>
	<li>Reviews the evaluation rendered by Project Management Team Lead and Project Managers on the submitted bids to ensure validity and accuracy of the same in serving as basis for negotiation.</li>
	<li>Reviews schematics of proposed new/renovation/relocation projects based on approved layout and endorses/monitors the approval of the same for implementation.</li>
	<li>Coordinates among contractors, end-users and stakeholders (i.e. Building Admin, lessors/representatives), when necessary, to ensure real time collaboration of responsible parties in the interest of on-time and accurate delivery of project.</li>
	<li>Updates immediate superior of the status of the department and its deliverable. to ensure visibility of all tasks and assignments of the department and allow for intervention if deemed necessary.</li>
	<li>Prepares year-end accomplishment report for submission to Gsd Head as a summary of the Department’s achievements for tracking and process improvements references.</li>
	<li>Responds to all incoming emails and phone queries.</li>
	<li>Manages the operation of the Construction Department and its deliverable as per requirements of the Bank and its subsidiaries to support the company's business.</li>
	<li>Oversees scheduling of pre-bid meetings of proposed construction/renovation/relocation projects based on approved schematics and monitors submission of bids.</li>
	<li>Monitors progress of all projects based on accomplishment reports submitted by the contractor and regular updates provided by the Pm Team Lead and Project Managers.</li>
	<li>Reviews and recommends approval of payments for all construction/renovation/relocation projects based on progress works.</li>
	<li>Conducts occasional site inspection of on-going projects to ensure check and balance, to be updated on the developments and be able to provide direction or solution when necessary.</li>
	<li>Reviews cost evaluation for special projects.</li>
	<li>Issues Notice to Proceed based on approved Term Sheet. which serves as formal basis and instructions to commence execution of projects. This shall also serve as reference to Construction Contract in terms of duration.</li>
	<li>Understanding and Application of Compliance and Regulatory Guidelines</li>
	<li>Oversees and ensures compliance with the requirements of government agencies in securing/renewal of the necessary permits and licenses.</li>
</ul>

Construction Head

About the Role

As a Skips Officer, you will be responsible for verifying existing and probing new contact information of clients. The purpose of this role is to locate delinquent clients whose whereabouts or contact information is unknown and perform collections actions on any successfully traced clients.

How you’ll contribute

<ul>
	<li>Verify all existing contact information of clients endorsed for skip tracing.</li>
	<li>Search all available information sources (social media, friends/family, neighbors, phone directories, employer, bureau data, etc.) to gather and verify new client contact information.</li>
	<li>Record all results of skip tracing into the collections system in an accurate and timely manner.</li>
	<li>Perform collections actions on traced accounts according to the collections workflow using the collections system.</li>
	<li>Update database with all newly acquired client information (phone, address, employer, etc.) in a timely and correct manner.</li>
	<li>Monitor and reach the yearly and monthly approved KPIs</li>
	<li>Escalate qualifying cases to the Skip Tracing Team Leader for resolution (special cases, calls unable to be handled in certain amount of time, etc.).</li>
	<li>Initiate probing of clients by endorsing accounts for field visits according to escalation guidelines, to ensure immediate contact and knowledge of client’s whereabouts.</li>
	<li>Prepare and recommend endorsement of accounts for legal processing according to guidelines, to secure payments from clients that refuse to settle in the regular collections process.</li>
	<li>Consolidate bank dealings requests from respective products (Cards, PL, CSL, AL, etc.) and endorse bank dealings inquiries to other Departments/Divisions to the respective products point person.</li>
	<li>Recommend status change, reinstatement, suspension, cancellation and early endorsement of accounts through the collections system to comply with the existing Department/Division Procedure and Guidelines Manual.</li>
	<li>Handle verification and coordination of bank account details for Hold-Out release and application/application of assignment by sending email to SBC Branch to comply with Credit Card Terms and Conditions.</li>
	<li>Recommend payment arrangement using the approved Risk Mitigation Program to provide assistance to clients with financial difficulties.</li>
</ul>

Customer Service

Skips Officer

About the Role 
 

The Operations Specialist Branch Support Center Maker shall form part of the Branch Support Center which provides strategic and administrative support to the Branch Banking Group, particularly on the “Run-The- Bank” activities in the branches.

This role is essential in overseeing critical administrative tasks at our branch, primarily focusing on KYC alerts monitoring, transaction monitoring and STR reporting. They play a significant role in maintaining our commitment to regulatory compliance and ensuring integrity of our banking operations. 

The BSC Maker should possess strong analytical abilities, exceptional multitasking skills, and should have a keen eye for detail, enabling them to manage alert processing efficiently while fostering a compliant and customer-centric environment.

 

How you’ll contribute

 

<ul>
	<li>Attends to customer inquiries via phone or email in a professional manner.</li>
	<li>Thoroughlyreviewsandanalyzescustomerdocumentsprocessedinviewofthetask assigned.</li>
	<li>Pro-activelycollaborateswithvariousteamstoensuretimelyresolutionoftasks.</li>
	<li>Fast/Quick and executes proper encoding of necessary in formation in the systems.</li>
	<li>Keen &amp; organized in the Monitoring of open and pending tasks assigned</li>
	<li>Attends to meeting/ huddle alignments involving the assigned task/deliverables/projects</li>
	<li>Participate / engages in projects of the unit as well as Operations Group initiatives through contribution of ideas, process improvement, upto actions and implementations as needed.</li>
	<li>Assess risk levels associated with customers and their transactions</li>
	<li>Document findings, decisions, and follow-up actions clearly and accurately</li>
</ul>

Risk Management

Time Management

Critical Thinking

Data Management

Data Encoding / Data Entry

Computer Literacy / Basic Computer Skills

Operations Specialist

About the Role

 

As a Collections Associate, you will perform collection activities through outbound communication efforts via the bank’s devices and document all transactions into the collections system for Auto and Business Express loans. You are also responsible to collect due amounts and ensure client information in the database is accurate and up to date.

 

 

How you will contribute

 

• Perform collections callouts and emails according to the collections workflow using the bank’s collections system.

• Review client information before and during calls using the collections system and other resources provided by the department.

• Answer client questions and provide support in resolving complaints, concerns, and issues.

• Communicate with clients or related parties with the main goal of collecting promises to pay (PTP) and ensure accurate documentation of all transaction information into the collections system.

• Update the database with all newly acquired client information (phone, address, employer, etc.) in a timely and correct manner.

• Focus to meet set productivity and efficiency targets, and continuously try to improve his/her performance related to established KPIs.

• Ensure that all communication with the client is conducted professionally and respectfully.

• Monitor and reach the yearly and monthly KPIs (Number of connected calls daily, Number of PTPs collected daily, Number of K-PTPs daily, Cash collected from the target (team KPI), % of K-PTP out of all connects, Call-Quality (per methodology of QA).

 

About Security Bank

 

Security Bank is one of the Philippines’ best capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE:SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking.

We’re recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance.

Most recently, we ranked as the #2 best employer in the Philippines and #54 globally on the prestigious Forbes’ World’s Best Employers 2023 list.

At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): “YOU matter.”

Start your BetterBanking career with us today.

Collections Associate

As a Product Development Manager, you are responsible in developing, conceptualizing, enhancing, and documenting all modules of all products/services/facilities/solutions under the purview of Cash Management Division. 

<ul>
	<li>Initiates development or enhancement of products, services, facilities, solutions following the product development process, Agile approach, and Software Development Life Cycle process to deliver business solutions that will help the Bank’s wholesale segment achieve its business targets and goals</li>
	<li>Plans, organizes, and manages resources (people, time, budget, system) using project management process to ensure projects, programs, or initiatives are executed and brought to expected milestones or completion, and according to budget</li>
	<li>Conducts business analysis to review end-to-end processes, methods, and business requirements during planning stage of the project through data gathering and close coordination with stakeholders to ensure complete scoping of project, documentation of user/technical specifications, processes, security, and control requirements</li>
	<li>Documents developed/delivered products, services, and facilities by understanding the regulatory, quality control, security, and risk frameworks of the Bank in order to implement and execute appropriate internal and external control measures in compliance to regulations, quality control, and overall risk management</li>
	<li>Participates in the preparation and conduct of training to end-users such as customers and bank personnel to ensure familiarization of the newly developed/enhanced system or solution</li>
	<li>Researches the market on periodic basis by gathering, analyzing, identifying, interpreting information about the market, industry, product or service to stay abreast of industry news, market trends and address gaps and opportunities to improve on product/service offering</li>
	<li>Leads and assists in the conduct of User Acceptance Testing by checking completeness, correctness, and usability, i.e., user interface and overall user experience o ensure that projects/solutions are delivered according to scope of business requirements and timeframe</li>
	<li>Monitors product and system issues within six (6) months from delivery or roll-out by keeping track of issue list and a feedback mechanism to ensure that customer complaints are resolved in a timely manner and opportunities to make improvements and permanent solutions are identified</li>
	<li>Liaises with partners/regulatory government agencies in getting market intelligence by coordinating with counterparts to ensure compliance of all products developed/delivered to applicable regulatory requirements </li>
</ul>

Product Development Manager

About the Role

<ul>
	<li>As a Branch Quality Assurance Officer, you will be responsible for monitoring and ensuring that branches and BBOG Support units are compliant with the bank’s established policies and procedures, internal controls, and other regulatory agencies. You will report/Investigate any internal and external frauds and major operational lapses to the proper channels for immediate action. You will coach, train, and mentor branches to develop/enhance their technical skills and competence to effectively discharge their duties.</li>
	<li>How you'll contribute</li>
	<li>Conducts technical interviews with new applicants applying for operations function in the Branch using the competency-based approach and other tools like a technical interview guide to determine if the candidate is fit for the position he or she is applying</li>
	<li>Coach, trains, mentors, and guides Branch personnel during Branch visits To enhance their technical skills competency risk appreciation of their different functions</li>
	<li>Conducts Branch personnel Both formal and informal pieces of training to develop/enhance their technical skills and competence to effectively discharge their duties.</li>
	<li>Suggest improvements/innovations on existing policies and procedures in collaboration with concerned Units to achieve a better customer experience for both internal and external customers</li>
	<li>Assess and evaluate proposed employee movements thru observation, cross-referencing of employees' previous output, interview to determine if he is capable of handling the function, and recommend interventions to address gaps needing improvement</li>
	<li>Acts as liaison officer with concerned units elevating suggestions and requests/issues raised by other Units/Branches to improve better operational processes and resolve issues raised</li>
	<li>Conducts Branch Evaluation on Risk Management for Branches and/or Operations Evaluation on Risk Management for BBOG Support on all his/her assigned branches/BBOG units regardless of risk classification using the standard working template To review and assess compliance to regulatory rules and regulations of the assigned Branches/BBOG units</li>
	<li>Reviews various documents about account opening of Branches via cross-referencing of other documents, information thru government agencies, and or existing internal watchlist system of the Bank to ensure that the Bank is complying with Know Your Customer Policy and AMLA Rules and Regulations</li>
	<li>Conducts compliance review of exceptions noted in the BERM reports thru random checking to ensure that previous issues had been addressed.</li>
	<li>Reviews and validates supporting documents obtained by branches from clients to ensure that inward remittances are above board and within the acceptable parameters of AMLA Rules and Regulations</li>
	<li>Acts as Auxiliary Officer of Compliance Group through Branch Evaluation on Risk Management (BERM), Internal Reports ensuring compliance of Branches to AMLA Rules and Regulations and Other External Regulators</li>
	<li>Conducts thorough branch review and due diligence of Branch identified for rationalization/closure thru review of selected processes before rationalization/closure To ensure that branch processes are in order</li>
	<li>Conducts surprise visits and surprise visit compliance thru spot-checking of cash, other items such as check deposit-taking, handling of items held for safekeeping and collaterals, and other processes To ensure branch compliance with the Bank’s standard operations procedures</li>
	<li>Monitors watchlisted accounts and exceptions reports thru checking of general ledger accounts forwarded by the Financial Controllership Division, BBOG- Customer Data Verification, BBOG – Document Verification Unit, and other Bank Units/Departments To address the noted exceptions and issues wherein the cause is identified and rectified to avoid recurrence.</li>
</ul>

Quality Assurance Officer

<ul>
	<li>Recommend solutions to clients in order to achieve their financial objectives (medium to long term investments, protection, education funding, retirement funding, estate planning, etc)</li>
	<li>Develop business by acquiring and building individual and corporate clienteles</li>
</ul>

 

<ul>
</ul>

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