Security Bank is one of the Philippines’ best-capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE: SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking. 

 We’re recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance. 

 Most recently, we ranked #2 best employer in the Philippines and #54 globally on the prestigious Forbes’ World’s Best Employers 2023 list. 

 At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): “YOU matter.”
Start your BetterBankingcareer with us today. 

 For the complete list of Security Bank's awards, you may visit: https://www.securitybank.com/about-us/awards/

Security Bank

About the Role

 

The Engineering Lead is responsible for overseeing a team of engineers and will help to implement the department’s IT engineering strategy. She/He will provide technical leadership and guide the development of best-in-class software solutions for their dedicated SBC business units. She/He is responsible for ensuring the team’s service delivery within time, budget and quality and serves as the contact point for all engineering activities for her/his dedicated BUs that require the services of her/his team. She/He will ensure their IT applications/systems are reliable and resolve frequent incidents permantly to reduce downtime for the business. She/He shall coach, develop, mentor, and lead the team to enhance their capabilities and fulfill these

About Security Bank

Security Bank is one of the Philippines’ best capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE:SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking.

We’re recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance.

Most recently, we ranked as the #2 best employer in the Philippines and #54 globally on the prestigious Forbes’ World’s Best Employers 2023 list.

At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): “YOU matter.” 

Start your BetterBanking career with us today.

Java Engineering Lead Microservices

About the Role: 
 
As an Operations Officer you will be responsible for the proper, timely and efficient execution of outgoing remittances in accordance with internal policies and procedures as well as external (BSP/AML) rules and regulations.

 

How you will contribute:

<ul>
	<li>Receive and check scanned Telegraphic Transfer Application Form (TTAF) and encode details of the application, i.e. ref. no., remitter, amount and nostro bank in the Registry system.</li>
	<li>
	Obtain reference number generated by the Remittances Reporting System for each TTAF and email the concerned branches to acknowledge receipt.
	</li>
	<li>
	Check and ensure the propriety, completeness and accuracy of information indicated in the TTAF i.e. signature of client/s are verified; approved by the branch officer/s, details of the payment order and that Sanction screening vs. Base 60 is done.
	</li>
	<li>
	Monitor and process the application received via Digibanker and ensure completeness of details/information as well as do sanction screening vs. Base60 AML system.
	</li>
	<li>
	Submit, download, print the TTAF received via Digibanker and perform the RIM/PIM Option in the Clean Payment system.
	</li>
	<li>
	Review via the ROP option or authorize via AOC transactions (reviewed transactions cannot be authorized by the same person) the details of the TTAF and other supporting documents in the Remittance system.
	</li>
	<li>
	Assign Nostro Bank for each TTAF received using the following guidelines: a) Good and efficient customer service b) Ancillary business given to the Bank.
	</li>
	<li>
	Use the following external systems: eCs, Peso Net and Philpass in encoding TTAF applications for USD local transfers, End-of -day peso transactions and Real time peso settlements respectively.
	</li>
	<li>
	Check computation of remittance amount and charges for third currency transactions.
	</li>
	<li>
	Initiate and implement productivity improvement plans within the section by collaborating with officers and staff of the department and /or other Units within the group or other Departments to enhance efficiency of delivery of services to customers and reduction of operating costs 
	</li>
</ul>

Outward Remittances Officer

How you'll contribute

<ul>
	<li>Processes all payment for rentals / utilities and other charges for atm and for selected branches' utilities based on contracts, statement of accounts or payment advice via Esource within the given turn-around-time on a monthly basis</li>
	<li>Coordinates all payment requests encoded and other documents needed to Financial Control thru phone calls and email to expedite the process of payments.</li>
	<li>Ensures all payments sent were received by lessors thru Lbc, branch or credit to their account on or timely manner</li>
	<li>Collects Official Receipts from lessors for all the payments made to secure that are payments are properly posted.</li>
	<li>Generates statement of account for Sm Atm sites using access to Sm tenants portal to timely process monthly charges.</li>
	<li>Negotiates rates for Atm sites based on proposed details by Tbg to reasonably renew lease contracts.</li>
	<li>Ensures that all lease contracts for ATM sites are updated and renewals are being handled prior expiration of the contracts</li>
	<li>Generates report for all payments made for rentals of both Atm and branches based on the data base provided to be submitted to Unit head monthly on of before end of the month</li>
	<li>Processes renewal of contracts for Atm offsites based on renewal process (this includes sending of letter of intent to lessors, drafting of contracts, request for review of contract to legal, routing for authorized signatories, notarization and filing of term sheets, etc. )</li>
</ul>

Operations Specialist

About The Role

As an Enterprise Risk Specialist/Credit Assistant, you are responsible to evaluate the borrowers or potential borrowers of the banks according to the inherent risks and opportunities that the Bank may be able to undertake. Also, recommends the appropriate facilities with mitigants in place to safeguard the interest of the Bank.

How You'll Contribute

<ul>
	<li>Conducts interviews and ocular inspections with the client to determine the risk profile of the borrower/ client.</li>
	<li>Prepares credit proposal with all the information gathered and internal tools to be presented to CreCom and ExCom.</li>
	<li>Presents the credit proposal to CreCom to aid the team in achieving its goals. Prepares financial analysis based on the data gathered to determine the capacity of the client to pay.</li>
	<li>Keeps updated with the credit policy manual/risk bulletins to ensure compliance with Bank's credit policies as well as other governing policies.</li>
	<li>Collaborates with Relationship Managers in the loan packaging while identifying credit risk and acceptable mitigants for recommendation to approvers.</li>
	<li>Plans interim extension/client calls or information gathering such as Afs, bank checkings, appraisals, etc in advance to ensure renewal is on time and to avoid expired lines.</li>
</ul>

Enterprise Risk Specialist

As a Financial Analyst / Credit Officer, you will be responsible for evaluating an assigned company according to the inherent risks and opportunities that the company may be able to undertake. You will recommend the appropriate facilities and level of business that the SB Rental may be able to undertake with the said Entity. 

How you'll contribute

<ul>
	<li>Preparation of credit proposal, comprehensive analyses and reports based on client submitted documents and data, for presentation to Sales Head and President.</li>
	<li>Responsible for establishing/renewing and/or amending the lease facilities appropriate for the business requirements of SB Rental’s risk appetite; Evaluate investment opportunities for SB Rental on assigned project/proposals; Assist in the allocation of limits along users of the Bank.</li>
	<li>Ensures proper evaluation of Company or Industry by utilizing all available information obtained through plant visit, customer interview, trade checking, reference check, industry evaluation, and others.</li>
	<li>Assessing, analyzing and interpreting complicated financial information</li>
	<li>Conduct financial evaluation and prepare re-casted financial statements (if needed) to come up with more reflective financial statements.</li>
	<li>Recommends the appropriate security level, lease terms and condition, etc.</li>
	<li>Acquires the latest information on client’s business plans and activities through regular contracts, plant visits and customer interaction.</li>
	<li>Gathers relevant information and data that impacts the accounts being handled and evaluate how this will affect the client’s business. Keeping knowledge of key issues up-to-date (for example: legal, market risk and compliance issues)</li>
	<li>Ensures timely and satisfactory compliance to regulatory and internal requirements; Supports the implementation and compliance of internal controls within the assigned group/division/unit.</li>
	<li>PDC for Warehousing Transmittal Forms duly received by outsourced agency; Constant coaching of collection staff on meeting the deadlines for the submission of transmittal letter on PDCs from lessees.</li>
</ul>

Financial Analyst for SB Rental

As a Taxation Lead, you will develop strategic tax planning and formulate tax saving measures and initiatives for the Bank and its subsidiaries. You will coordinate with other units/departments for correspondences with the Bureau of Internal Revenue (BIR) such as submission of periodic reportorial requirements, handling of outstanding Letters of Authority or Tax Verification Notices and conducting regular tax compliance review for the Bank and its subsidiaries.

<ul>
	<li>Performs and/or Reviews Tax Compliance Activities</li>
	<li>Review SGV Audit and year-end requirements</li>
	<li>Answer Tax Queries</li>
	<li>Administrative and Leadership functions</li>
	<li>Act as an Auxiliary Governance Officer which includes tasks such as updating of Business Impact Analysis, implementation of Risk Control Self-Assessment procedure, Business Continuity Process, etc.</li>
</ul>

Taxation Lead

Responsible for the preparation and submission of reports. The function includes the following:

<ul>
	<li>Preparing monthly and annual budget reports </li>
	<li>Monitoring and conducting variance analysis on Management profitability report</li>
	<li>Coordinating with other units for product and profitability reports</li>
</ul>

MIS Officer

As an Enrollment Specialist, you will be responsible for receiving documents from the branch, CRG, and BG, and reviewing Digibanker documents. You will also be responsible for requesting confirmation from the client’s authorized signatories on the enrolment of simple products or services to be availed.

How you'll contribute

<ul>
	<li>Receives Digibanker documents forwarded by clients through CMS Online Portal, endorsement of CDC, branches, or other units and department via GSD and foot messenger</li>
	<li>Verifies completeness, review, and do signature verification on the documents forwarded by Client, Branch, Banking Center, Corbank, or CDC before client or account enrollment and maintenance in SBC Digibanker Backoffice system or Cash Port</li>
	<li>Performs creation of record or maintenance in Digibanker Back office or Cash Portal if documents submitted are complete</li>
	<li>Prepares weekly consolidated report for the list of clients with pending regularization or pending submission of hard copy of signed enrollment form</li>
	<li>Enroll or deactivate Subscriber Invoice Number (SIN) for UEP clients</li>
</ul>

Client Enrollment Specialist

PRU LIFE UK is part of Prudential PLC one of the world's oldest, largest and strongest financial and insurance company. Recognized by the Department of Finance - Insurance Commission, PRU LIFE UK is the pioneer of the unit-linked insurance in the Philippines (2002). 

Golden Empire Summit Life Insurance Agency under Alexandrite 2 district is the top and leading group in PRU LIFE UK nationwide and is the home of achievers. We welcome experienced and young professionals coming from various industries. We provide the best trainings and seminars to equip our financial consultants the best knowledge to guide them through a successful career.

Join us today and discover your potential in this career.

Golden Empire Summit Life Insurance Agency (GESLIA Pru Life UK)

<ul>
	<li>Recommend solutions to clients in order to achieve their financial objectives (medium to long term investments, protection, education funding, retirement funding, estate planning, etc)</li>
	<li>Guide existing clients in making wise financial decisions across different life stages</li>
	<li>Develop business by acquiring and building individual and corporate clienteles</li>
	<li>Manage, develop, and train a group of financial consultants.</li>
</ul>

Professional Financial Consultant

As an Operations Specialist, you are expected to be adept at navigating the intricacies of insurance processes, effectively manage and coordinate all aspects of insurance claims. Proficient in liaising with clients and insurance providers, ensure accurate documentation, timely submissions, and swift resolution of claims. Logging and monitoring of Operational Risk Management Incident Reporting and identifying, assessing Risk and Control Self-Assessment (RCSA). Ensures monthly BSL report submission for claims promptly, reflecting a dedication to meeting deadlines and maintaining efficient reporting practices. Guarantee compliance and provide comprehensive support to streamline insurance-related procedures within the organization.

 

How you'll contribute

<ul>
	<li>Delivers transparent, respectful, and clear communication, facilitating understanding and retention of information among the audience</li>
	<li>Structures ideas coherently, ensuring a clear and logical flow that facilitates easy comprehension of the clients</li>
	<li>Accomplishes tasks promptly and accurately, maintaining a track record of on-time and precise task delivery</li>
	<li>Employs checklists, schedules, and calendars to meticulously attend to small details, ensuring a systematic approach to task management and oversight prevention</li>
	<li>Exemplifies a commitment to thorough and accurate task completion, consistently delivering work with precision</li>
</ul>

About the Role

 

As a Collections Associate, you will perform collection activities through outbound communication efforts via the bank’s devices and document all transactions into the collections system for Auto and Business Express loans. You are also responsible to collect due amounts and ensure client information in the database is accurate and up to date.

 

 

How you will contribute

 

• Perform collections callouts and emails according to the collections workflow using the bank’s collections system.

• Review client information before and during calls using the collections system and other resources provided by the department.

• Answer client questions and provide support in resolving complaints, concerns, and issues.

• Communicate with clients or related parties with the main goal of collecting promises to pay (PTP) and ensure accurate documentation of all transaction information into the collections system.

• Update the database with all newly acquired client information (phone, address, employer, etc.) in a timely and correct manner.

• Focus to meet set productivity and efficiency targets, and continuously try to improve his/her performance related to established KPIs.

• Ensure that all communication with the client is conducted professionally and respectfully.

• Monitor and reach the yearly and monthly KPIs (Number of connected calls daily, Number of PTPs collected daily, Number of K-PTPs daily, Cash collected from the target (team KPI), % of K-PTP out of all connects, Call-Quality (per methodology of QA).

 

About Security Bank

 

Security Bank is one of the Philippines’ best capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE:SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking.

We’re recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance.

Most recently, we ranked as the #2 best employer in the Philippines and #54 globally on the prestigious Forbes’ World’s Best Employers 2023 list.

At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): “YOU matter.”

Start your BetterBanking career with us today.

Collections Associate

About the role

As a Accounts Assistant/ Relationship Assistant, you are responsible to assist the Relationship Manager (RM) in maintaining accounts and coordinating with the operating units of the Bank for the efficient implementation of loan facilities/accounts in the RM's assigned portfolio/or newly marketed account.

How You'll Contribute

<ul>
	<li>Adapts to market conditions that affect the Bank's day-to-day transactions by learning the current situation in the banking system to avoid any unforeseen issues raised by clients.</li>
	<li>Relays important information to clients (i.e., interest rates) based on existing Bank policies to ensure smooth transaction flow.</li>
	<li>Professionally handles client complaints to maintain a good business relationship with the Bank.</li>
	<li>Explains bank products in a manner that will entice prospective and existing clients to choose Security Bank as their main bank.</li>
	<li>Assists the Relationship Manager to ensure that the requirements &amp; documents are complete so deficiencies are resolved immediately.</li>
	<li>Oversees completeness of documentary requirements before any loan availments, renewals, and extensions using a comprehensive checklist to protect the Bank's interest.</li>
</ul>

Accounts Assistant

The Relationship Manager of the Corporate Banking Group develops client portfolio of accounts to deliver budgeted goals and targets through cross-selling of bank products and new account on-boarding. S/He achieves revenue goals by approved through account planning, account profitability and risk management metrics.

<ul>
	<li>Prepares credit proposals alongside the Enterprise Risk Manager/Analyst and presents them to the Bank’s Credit Committee by orchestrating proper credit due diligence on account; Presents a balanced view of risk to approving authority to address clients’ credit facility requirements.</li>
	<li>Identifies, on-boards and develops new client relationships per defined target market by cross-selling appropriate bank products to grow the portfolio and achieve set budgets/goals in terms of Loans, Deposit, Foreign Exchange, Trade, Debt Capital Market, etc.; Uses an Account Plan to establish a profitable and multi-product relationship with clients.</li>
	<li>Manages and grows existing loan portfolio by maximizing wallet share and potential revenues of existing clients, facilitating client transactions, identifying and managing problem accounts including the preparation of watch list reports with action plans, proper classification of accounts for the right provisioning level, and timely referral to the Remedial Management Department when all possible collection efforts have been exhausted</li>
	<li>Ensures compliance with the Bank’s credit policies as well as all other governing policies for transactions that are processed and recommended; Keeps updated on credit policy revisions and enhancements by collaborating with Credit in updating and formulating new credit policies.</li>
	<li>Develops industry and product expertise by understanding clients’ banking needs and cross-selling Sbc’s banking solutions; Benchmarks and networks with other banks’ Account Officers to develop industry/sector knowledge and to be updated with banking practices.</li>
	<li>Oversees Junior Relationship Managers by coaching and mentoring on account strategy and transaction handling in order to achieve the Team’s goals</li>
</ul>

Relationship Manager

As a Channel Manager, you will be responsible for monitoring and supporting the daily operations of the assigned channels to ensure they operate within acceptable service level performance metrics to deliver optimal customer experience. You will be focused on managing and optimizing the digital channels within its division. In addition, you will be overseeing the digital platforms and services provided to customers and supporting the development of new features and services aligned with the bank's overall strategies.

<ul>
	<li>Monitor and record channel performance metrics in terms of availability, Otc/Channels ratio, transaction count and volume, response times, capacity, timeliness, and resolved errors</li>
	<li>Analyze channel reports and escalate to corresponding units for reconciliation and investigation for unusual behavior, and use analytics and KPIs to monitor the performance of the channels</li>
	<li>Update channel documentation of policies, procedures, SLAs and manuals</li>
	<li>Coordinate with vendors as part of checking or first line maintenance</li>
	<li>Validate business requirements document based on agreed specifications with business or product owners</li>
	<li>Provide assistance in collating necessary documents and requirements needed for the project and coordinate with other units of the bank to secure the necessary documents and requirements</li>
	<li>Handle the prioritization of features, enhancements and fixes for deployment</li>
	<li>Monitor project status and keep track of actionable items by identified units are within agreed timeline</li>
	<li>Oversee and facilitate coordination of user acceptance testing with respective business and product owners as well as creation of test scenarios and ensure that business requirements are part of test cases</li>
	<li>Collaborate with the security and compliance teams to ensure that online banking platforms meet the regulatory requirements and maintain high-level security standards</li>
	<li>Oversee the development and enhancement of online banking products and services</li>
	<li>Collaborate with product managers and developers to introduce new features, improve existing functionalities and ensure compliance with industry standards.</li>
	<li>Perform market research and competitor analysis to stay informed about industry trends, innovations and competitor offerings in the online banking space</li>
	<li>Collaborate with customer support teams to address issues related to online banking services.</li>
	<li>Work on optimizing the user interface, navigation, and functionality to enhancement customer satisfaction.</li>
</ul>

Channel Manager

As a Product Development Manager, you are responsible in developing, conceptualizing, enhancing, and documenting all modules of all products/services/facilities/solutions under the purview of Cash Management Division. 

<ul>
	<li>Initiates development or enhancement of products, services, facilities, solutions following the product development process, Agile approach, and Software Development Life Cycle process to deliver business solutions that will help the Bank’s wholesale segment achieve its business targets and goals</li>
	<li>Plans, organizes, and manages resources (people, time, budget, system) using project management process to ensure projects, programs, or initiatives are executed and brought to expected milestones or completion, and according to budget</li>
	<li>Conducts business analysis to review end-to-end processes, methods, and business requirements during planning stage of the project through data gathering and close coordination with stakeholders to ensure complete scoping of project, documentation of user/technical specifications, processes, security, and control requirements</li>
	<li>Documents developed/delivered products, services, and facilities by understanding the regulatory, quality control, security, and risk frameworks of the Bank in order to implement and execute appropriate internal and external control measures in compliance to regulations, quality control, and overall risk management</li>
	<li>Participates in the preparation and conduct of training to end-users such as customers and bank personnel to ensure familiarization of the newly developed/enhanced system or solution</li>
	<li>Researches the market on periodic basis by gathering, analyzing, identifying, interpreting information about the market, industry, product or service to stay abreast of industry news, market trends and address gaps and opportunities to improve on product/service offering</li>
	<li>Leads and assists in the conduct of User Acceptance Testing by checking completeness, correctness, and usability, i.e., user interface and overall user experience o ensure that projects/solutions are delivered according to scope of business requirements and timeframe</li>
	<li>Monitors product and system issues within six (6) months from delivery or roll-out by keeping track of issue list and a feedback mechanism to ensure that customer complaints are resolved in a timely manner and opportunities to make improvements and permanent solutions are identified</li>
	<li>Liaises with partners/regulatory government agencies in getting market intelligence by coordinating with counterparts to ensure compliance of all products developed/delivered to applicable regulatory requirements </li>
</ul>

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Java Engineering Lead Microservices

Outward Remittances Officer

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Enterprise Risk Specialist

Financial Analyst for SB Rental

Taxation Lead

MIS Officer

Client Enrollment Specialist

Professional Financial Consultant

Operations Specialist

Collections Associate

Accounts Assistant

Relationship Manager

Channel Manager

Product Development Manager