We are 100% Australian owned and the expertise within our leadership team includes positions as Company Directors, CFOs, Accountants, and Auditors enabling us to comprehend the complexities and challenges organisations face.

We collectively aspire to be different. Placing a genuine emphasis on the well-being of our staff members. Our aim is to transcend the conventional back-office company model; our staff are more than just employees – they are our colleagues and friends. We are committed to offering our team opportunities and career paths.

Network One BPO Services Inc.

Job Summary

We are a leading accounting and business advisory organisation that is capital of providing solutions to our clients, team, shareholders and community to shape their success in a changing world.

We are looking for a senior auditor within the firms audit and assurance division. Responsibilities will include the preparation and completion of substantive audit procedures, as well as the construction of logical and accurate work papers. 

Key Responsibilities

<ul>
	<li>Perform preliminary audit planning</li>
	<li>Prepare audit budgets</li>
	<li>Review of internal controls and controls testing</li>
	<li>Perform substantive audit testing</li>
	<li>Prepare audit workpapers</li>
	<li>Statutory accounts preparation</li>
	<li>Preparation of statement of cashflows</li>
	<li>Prepare other legislative returns</li>
	<li>Preparation of management letters.</li>
</ul>

Intuit QuickBooks Software

CaseWare IDEA SmartAnalyzer

Audit Senior

3E Hitech Solutions, Inc. embraces a wide area of fields of specialization in the Philippine business environment. Among these are state-of-the-art networking and telecommunication systems such as routers, switches. Likewise, 3E Hitech is also engage in the distribution of Fiber and Power Cables with one pf the major manufacturer of these cables. These cutting-edge technologies are proudly under exclusive distributorship.

3E Hitech has also expanded its presence by partnering up with some of the best and most respected brands around the world in the field of cyber-security and PON/GPON equipment.

3E Hitech Solutions Inc.

<ul>
	<li>You will be responsible for developing and maintaining productive relationships with existing and new customers, meeting sales targets, and contributing to the growth of our business.</li>
	<li>You will reach out to potential customers, identify their needs and offer solutions that best suit their requirements.</li>
	<li>Identify upsell and cross-sell opportunities within existing accounts.</li>
	<li>Collaborate with the sales team to explore new business opportunities.</li>
	<li>Build and maintain strong, long-lasting relationships with clients.</li>
	<li>Understand clients' business objectives and challenges to position our solutions effectively.</li>
	<li>Develop account plans and strategies to drive new sales and revenue growth.</li>
	<li>Proactively address client concerns and ensure overall satisfaction.</li>
	<li>Work closely with the project management team to ensure successful delivery of solutions.</li>
	<li>Monitor project timelines and milestones to ensure client expectations are met.</li>
	<li>Provide regular updates to clients on project progress and performance.</li>
</ul>

Sales Account Manager

The RISE mission is to accelerate internet in the Philippines—we do this by focusing on the overall customer experience as well as the actual internet service we provide to business clients. Transparency and openness are guiding principles of our customer experience.

Headquartered in Cebu City and with an office in Makati City, various teams across our group work to improve our services and technologies. If you apply and are successful you will be working with people who are fast acting and proactive while being encouraged to develop your proficiency and leadership.

You will be rated on your ideas and execution, which should ensure your career is as rewarding as what you put in. Benefits include full HMO after 6 months. 1 dependent after 1 year, 80% of a 2nd dependent after another year. Regularization review at 3 and 6 months.

Responsible Internet Sustainability Effort Inc. | RISE

The Japanese Sales Support Specialist is responsible for identifying and qualifying leads in the Japanese market, ensuring a robust pipeline of qualified prospects. 
 

Duties and Responsibilities:

<ul>
	<li>Conduct overall support and research in the Japanese segment, to identify and qualify leads that meet lead criteria</li>
	<li>Engage prospective clients and driving qualified leads to maintain a healthy pipeline</li>
	<li>Provide clear understanding of RISE products and services to prospective clients prior and throughout the pipeline</li>
	<li>Assist Japanese Account Manager in keeping leads warm and informed</li>
	<li>Collaborate with the Japanese Account Manager and relevant teams for lead generation activities and sales cadence</li>
	<li>Participate in Japanese market and prospect analysis, forecasting, and leveraging research results</li>
	<li> Maintain data accuracy and integrity in the CRM platform and other relevant tools</li>
	<li>Contribute to process improvement initiatives in the Sales division including documentation and execution</li>
	<li>Other ad hoc tasks as deemed necessary and appropriate by the business</li>
</ul>

Japanese Sales Support Specialist

<ul>
	<li>Documenting financial transaction details and monitoring the transactions</li>
	<li>Reconciling company accounts</li>
	<li>Preparing and filling financial documents</li>
	<li>Processing accounts payable and accounts receivable</li>
	<li>Fast-checking accounting data</li>
	<li>Processing payroll and tracking payroll data</li>
	<li>Assisting with tax payments and returns</li>
	<li>Working with staff accountants as needed</li>
</ul>

Accounting Assistant

DMCI Homes is a company of innovative builders and engineering experts who develop modern day living solutions for urban families.

Each of their developments is built with world-standard craftsmanship borne from D.M. Consunji Inc.’s almost 60 years of experience in the construction and development industry. DMCI Homes offers its customers the highest level of expertise and its strict adherence to global standards. Its corporate philosophy is anchored on a deep understanding that buying a home is more about investing in a better way of living.

Thanks to feature-rich, ideally located communities, residents can finally enjoy a more comfortable and meaningful way of life where they can feel real good to be home.

DMCI Project Developers Inc.

<ul>
	<li>Advising clients in making informed property purchase decisions</li>
	<li>Contacting clients by making cold calls, giving presentations, and sending promotional emails</li>
	<li>Communicating with clients to understand their property requirements and financial standing</li>
	<li>Maintaining and updating an accurate database of real estate properties</li>
	<li>Planning and developing strategies for effective property management and sales</li>
	<li>Presenting profitable property proposals to clients</li>
	<li>Securing a fruitful relationship with clients and consulting deals</li>
</ul>

Advertising

Selling

Property Consultant

Healthy Options is the first and largest all-natural and organic products retailer in the Philippines,
specializing in premium and natural food and health products.

Established in 1995, we have grown to expand our organization, creating three other equally passion-driven brands: Bow and Wow, our niche market for cats and dogs; Wine Story, a fine and rare wine retailer; and Planet Grapes, an upscale wine shop and restaurant that caters to the new generation of wine lovers.

We’re looking for the best talent who can help take our business to the next level, all while having fun and helping the world at the same time. If you believe you have what it takes, feel free to browse through the different job openings we have and see where you can fit in!

Healthy Options, Corp.

Healthy Options opens up an unimagined array of gustatory emotions to lift your mood and awaken your senses.

Freshly baked by hand every day, our artesan and gluten-free breads, and pastries combine pleasure and good healthy balance, made from natural ingredients selected for their qualities in nutrition and flavor.

As a service associate for Baking Therapy, you will assist in day-to-day operations by assisting and interacting with customers, packing and preparing their orders, and maintaining highest quality standards.

Why Join Us?

<ul>
	<li>Be part of Asia’s largest all-natural product retailer for 26 years!</li>
	<li>Enjoy our beautiful and employee –friendly stores/office/</li>
	<li>Experience on-the-job skill development and mentoring program.</li>
	<li>Learn from our in-house and external trainings.</li>
	<li>Grow and challenge yourself to join our leadership development program.</li>
	<li>Work in a Company that values an entrepreneurial mindset on the job.</li>
	<li>Feel secure in our above industry compensation package.</li>
	<li>Join an organization that has a high retention rate, where people love where they work.</li>
</ul>

Food and Beverage Service Associate

Rustan Marketing Corporation or RMK is one of the several companies under the Rustan Group of Companies. It was established in 1964 and is now a leading nationwide wholesale distributor of various international prestige brands. With a network of more than 700 wholesale and retail outlets in key cities and trading centers nationwide, Rustan Marketing Corporation has well established itself as a fully-integrated distribution service company with multi-distribution channels that include department stores, major supermarkets, drugstore chains, convenience stores, wholesalers and sub-distributors.

Rustan Marketing Corporation

Responsible for performing audit procedures and implementing audit programs/projects to ensure that any transaction and/or procedure and process are in compliance with the standard policies of the company. Part of his/her responsibility is to identify exceptions or deviations and to correct any discrepancy and/or error noted in the documentation process, policy implementation, and systems administration and financial or operational transaction made to prevent any financial and/or property loss.

Auditing and Compliance

Internal Audit

Audit Associate

The Ateneo de Manila University (Ateneo) is one of the leading universities in the Philippines. More than 150 years in existence, the Ateneo has grown into a major Jesuit institution. Officially it became a university in 1959. It offers over 100 academic degree programmes. 

Ateneo offers Basic Education (Grade School, Junior and Senior High School). In addition, the Loyola Schools (college) is made up of four schools (Social Sciences; Humanities; Science and Engineering; and Management) that offer graduate and undergraduate degrees, with a total enrolment of about 10,000 students per year. The Ateneo has 4 professional schools located in 3 campuses in Quezon City, Makati City and Pasig City (Business; Government; Law; and Medicine and Public Health), with about 4,000 professional postgraduate students. 

It has an array of research centres, 11 of which are recognized as Centres of Excellence by the Philippine Commission on Higher Education. In addition to a European Studies Programme, it has a Centre for Asian Studies that fosters comparative research on East and Southeast Asia. 

The Ateneo has 207 partnerships with universities around the world (82 in Europe, 87 in Asia, 11 in Australia and New Zealand, and 27 in North and South America) and is a member of the ASEAN Universities Network and 3 other international university networks. The Ateneo’s Rizal Library is the most advanced in the Philippines with over 307,000 titles in its collection and online access to most major academic journals.

Ateneo de Manila University

Summary of Work Activities and Responsibilities

 
Under the supervision of the Program Sales and Marketing Head, the Marketing Assistant assists in planning and executing marketing initiatives to promote the different programs of the CCE and all its Business Units (e.g., PO, IP, Ateneo BAP Institute of Banking [AB-IB], Le Cordon Bleu Ateneo de Manila [LCBA], Institute for Digital Enterprise [IDE], CU/Academies/Special Projects), liaising with stakeholders, and identifying marketing trends and opportunities for innovation.

 

Main Duties and Responsibilities

I. Marketing Support

Facilitates in-house production of marketing materials

Prepares basic designs of marketing and graphic materials (e.g., brochures, catalogues, calendars, signages, posters, invitations, etc.), and coordinates with relevant CCE units for design conceptualization, timeline, and other relevant matters

Updates materials regularly to ensure accurate and timely release of information 

Drafts presentation materials and other basic graphic design requirements for the Center, for the approval of the Program Sales and Marketing Head

Prepares and disseminates communication materials across all channels/platforms (e.g., social media, digital/bulletin boards, etc.) and updates information regularly or as needed

Coordinates closely with the University Marketing and Communications Office (UMCO) to ensure compliance with University directives, protocols, and branding guidelines related to communication

Keeps abreast of marketing and communication trends, best practices, policies, procedures or new technology and assesses potential opportunities for integration into the Center’s current practices

II. Events Management and Administrative Support

Implements in/egress arrangements for internal and external events (e.g., setting up of venue, manning registration, etc.)

Handles the photo documentation of in-house events and other CCE activities

Maintains database of existing partners and event sponsors 

Assists in processing financial requirements for events

Canvasses and requests for quotations for event supplies and services

Prepares summary of quotations, for review and approval of the Program Sales and Marketing Head

Processes payments for supplies and services based on received sales invoices/ statements of accounts 

III. Performs all other tasks assigned by the immediate supervisor and authorized representatives

Marketing Assistant

Summary of Work Activities and Responsibilities

Under the supervision of the Training Services Group Head, the Training Officer manages the Public and In-House accounts, courses, certifications and diploma programs of the Center; provides direct, close-in support to Resource Persons before and during the actual training conduct.

Main Duties and Responsibilities

I. Training Management Role 

<ul>
	<li>Serves as Training Officer carrying out training cycle tasks (pre, during, post) such as but not limited to the following:</li>
	<li>Pre-Training
	<ul>
		<li>Coordinates with Program Sales and Marketing Group and Program Development Group for pre-training requirements for each Public and In-House accounts, courses, certifications and diploma programs, i.e. participants profile, venue, reports, etc. </li>
		<li>Coordinates and assists the Resource Persons and In-House partners on the requirements of the course, certification and program, i.e. Canvas requirements, materials, quizzes/exam, preparations, room and equipment set-up, supplies requests, etc. </li>
		<li>Prepares attendance and program orientation slides, IDs, attendance and evaluation link/QR code, cash advance, etc. needed for Public and In-House accounts, courses, certification and diploma programs. </li>
	</ul>
	</li>
	<li>During-Training
	<ul>
		<li>Set up registration area, assists in class venue preparations on the logistical requirements of the course. </li>
		<li>Monitors participants’ attendance and engagement by providing support to both resource person and participants. </li>
		<li>Manage communication and course requirements to and from participants, In-House partners and Resource Persons. </li>
		<li>Takes class pictures and coordinates with Training team for picture layout, developing and delivery. </li>
		<li>Consolidate submissions of participants and send them to the Resource Person for grading. </li>
		<li>Encode/Set-up course, certification exam questions and answers on Canvas and serves as proctor/support during examinations in Zoom. </li>
		<li>Secures equipment and supplies used after each Public and In-House accounts, courses, certifications and diploma programs.</li>
	</ul>
	</li>
	<li>Post-Training
	<ul>
		<li>Monitors status of post-program evaluation, submission for grading of Resource Person and updates the Records Officer once grades are received. </li>
		<li>Prepares course evaluation summary, actual expense report and summary report required by the In-House partners (as needed).</li>
		<li>Arrange and organize graduation ceremonies and documentations. </li>
		<li>Check the accuracy and issuance of documentations according to the timeline and standards of the Center.</li>
	</ul>
	</li>
</ul>

II. Training Operations and Records Documentation Support

<ul>
	<li>Supervises the ordering of Training supplies (consumables, monthly and annual) requirements for the courses, equipment inventory and catering food orders. </li>
	<li>Creates Training Zoom details for all online synchronous sessions. </li>
	<li>Oversee the Training Records Officer, Records and Operations Assistants on behalf of the Training Group Head (if needed). </li>
</ul>

III. Leadership and Administrative Role

<ul>
	<li>Supervise Junior Training Associates in the completion of the pre, during and post training requirements. </li>
	<li>Monitors the department’s internal monitoring sheet and on the submission of post course requirements (e.g., actuals, summary report, materials). </li>
	<li>Suggest and implement improvements and innovation that would positively impact the department and the Center. </li>
	<li>Attends and participates in internal/external meetings on behalf of the Training Group Head (if needed). </li>
</ul>

IV. Performs other work-related tasks as may be required by the Immediate Supervisor and/or authorized representative.

Training Officer | Ateneo Graduate School of Business Center for Continuing Education

INQUIRER.net is the official news website and member of the Inquirer Group of Companies that includes the Philippine Daily Inquirer, Hinge Inquirer Publications, Cebu Daily News, Inquirer LIBRE, Bandera, INQUIRER.net, Megamobile Inquirer, Print Town, DZIQ 990AM Radyo Inquirer and DAG.
 
It features 24/7 breaking news, the latest on local and international issues and events, and compelling commentaries on Politics, Entertainment, Sports, Lifestyle, Business, and Technology. It also features Global Nation for OFWs who want to know more about the latest from the Philippines.
 
INQUIRER.net offers multimedia features, easy channel navigation, strong social media presence and numerous engagement platforms that allow the readers to experience and be part of the news no matter where they are.

Inquirer Interactive Inc.

<ol>
	<li>Responsible for the growth of the channel, including improving channel traffic, pageviews and engagements.</li>
	<li>Responsible for content planning and coverage of business events. When necessary, attends together with the Sales and Marketing team, key client meetings and events particularly from key industries such as real estate/property, automotive, financial services, Fmcg, Qsr, pharma, etc. as part of the brand's pitch and relationship building.</li>
	<li>Develops the Property section/page as a useful and relevant source of content for property buyers and as a viable section for property advertisers.</li>
	<li>Monitors wire stories, including those from Asian News Network, social media, and other possible sources of business stories and features for the channel.</li>
	<li>Updates the channel regularly and ensures that the stories and features posted comply with required Seo standards and practices so that these articles land in top search results and command a lead in search market share. These include headlines, focus keywords, alt text for images, related links, meta description, and proper use of tags.</li>
	<li>Collaborates with the video, design and social media teams with regard to visual storytelling, amplification and discovery of channel content.</li>
	<li>Uses data analytics in the production of news stories and trending topics/keywords that address market gaps and drive more traffic to the site.</li>
	<li>Coordinates with IT department to ensure that all channel links are functioning.</li>
	<li>Observes the Journalist’s Code of Ethics as well as approved social media policies and guidelines that may be drawn up and adopted by Inquirer . net.</li>
	<li>Does the yearly performance evaluation of his direct reports and endorses the evaluation rating for approval of the Managing Editor.</li>
	<li>Participates in the daily story conferences, editors’ meetings, and annual planning, and also in Management meetings when the attendance is required.</li>
	<li>Acts as gatekeeper to protect Inquirer . net from business leakages working hand in hand with the Sales and Marketing team.</li>
	<li>Performs other related tasks that may be assigned by the Managing Editor and/or Editor in Chief from time to time.</li>
</ol>

Copy Editing

Communication Skills

Business Channel Editor

Summary of Work Activities and Responsibilities: 
 
Under the supervision of the Assistant to the Associate Dean for Administrative and Student Services, the Administrative Assistant VI provides secretarial, administrative, and financial support in the day-to-day operations of the Office.

I. Secretarial and Administrative Support

<ul>
	<li>Attends to inquiries and requests from stakeholders and visitors from various communication channels (e.g. face to face, online, phone, office email) and coordinates the flow of information internally and with other offices concerned</li>
	<li>Receives and records Office correspondences and communication materials and carries out appropriate actions</li>
	<li>Handles coordination and logistical support requirements for meetings, events, and activities</li>
	<li>Contributes to efforts in communicating and promoting to various stakeholders vital and up-to-date information, reports, and initiatives pertaining to University strategies, rankings, and accreditations</li>
	<li>Serves as a repository of all communication materials of the Office of the Associate Dean for Administrative and Student Services</li>
	<li>Collates data and prepares reports pertaining to staff formation, health &amp; wellness, etc. and submits to the Assistant to the Associate Dean for Administrative and Student Services for review and endorsement</li>
	<li>Coordinates with the Office of Mission and Identity to update and/or submit reports on MI-related programs</li>
	<li>Coordinates with the University Physician’s Office and/or Higher Education Clinic on protocols related to employees and students’ health and wellness</li>
	<li>Coordinates with Campus Security and Mobility Office on campus security and safety protocols</li>
	<li>Coordinates with Graduate School of Business sub-offices, Finance and Treasurer/Central Accounting Office and Central Purchasing Office on inventory and/or disposal of office equipment and furniture</li>
</ul>

II. Financial Management Support

<ul>
	<li>Keeps financial records and expense accounts of the Office to ensure that all financial documents are properly accounted for</li>
	<li>Works closely with the Assistant to the Associate Dean in preparing the budget proposal of the Graduate School of Business, and provides information in drafting budget reports (e.g. supplies and expenses, new equipment, minor and major improvement, etc.)</li>
	<li>Prepares and processes all financial-related documents (e.g. order for checks, reimbursements, liquidation reports, petty cash vouchers, etc.) for approval by the ADASS and submission to the Central Accounting Office</li>
	<li>Assists in monitoring collection activities of Graduate School of Business</li>
</ul>

III. Records Management Support

<ul>
	<li>Updates office database and maintains files and records of correspondences, documents, and other materials for the Office in a systematic manner and consistent with the need to protect confidentiality and data privacy</li>
	<li>Maintains pertinent files and records and facilitates disposal of old files and records according to University guidelines</li>
</ul>

IV. Human Resource Matters Support

<ul>
	<li>Facilitates the routing and submission of HR-related documents to Office of Human Resource Management and Organization Development (e.g. hiring justifications, Terms of References, etc.) and conducts follows throughs as needed</li>
	<li>Provides support in filling in of vacancies in the School through:</li>
	<li>Provides administrative support in the implementation of the developmental plans for employees under the Graduate School of Business</li>
</ul>

V. Performs other office-related tasks as may be assigned by immediate supervisor or authorized representative.

Administrative Assistant VI | Office of the Associate Dean for Administrative and Student Services

Kalibrr’s mission is to help transform the way organizations hire great talents, and talents find meaningful career opportunities. Through our portfolio of technologies and services, we’re building a company that connects millions of individuals with world-class businesses, that helps forge strong recruiter - candidate relationships, and ultimately humanizes the entire hiring and career discovery experience. 

Whether we’re launching new technologies to help companies hire better or strategic programs to help talents engage with employers more meaningfully - people at Kalibrr are optimists at heart. We believe in our ability to continuously improve the value we can deliver and the impact we can create - one opportunity, one individual at a time. Together, we are powering innovation in SE Asia, by enabling ground-breaking organizations in the region to work with exceptional individuals



Kalibrr 

Kalibrr’s mission is to revolutionize the way candidates find jobs and companies hire candidates. As a member of the Marketing Team, you get the chance to help more jobseekers find meaningful career opportunities and to enable more companies to find the best candidates.

You will be working on all things marketing in support of our business goals: brand awareness, growing our jobseeker base, and supporting the achievement of sales targets. We are looking for creative and driven individuals who can roll up their sleeves and get the job done. If you want to build a strong foundation in brand, marketing, and communications, then you’re exactly the one we’re looking for!

Key Responsibilities

<ul>
	<li>Production of interesting and informative blog content</li>
	<li>Contribution to social media publishing and strategy creation</li>
	<li>Identify and pursue strategic brand partnerships and collaborations</li>
	<li>Cultivate and maintain relationships with media contacts, influencers, industry professionals to secure press coverage and editorial placements, develop press releases and other PR materials needed</li>
	<li>Coordinate interviews, press events, campaigns to generate buzz and increase brand visibility</li>
	<li>Access success of content channels</li>
	<li>Provide copywriting support for different materials in support of client acquisition and client retention</li>
	<li>Provide necessary support across the marketing team as needed for events and other campaigns</li>
</ul>

Marketing Associate

Remedy is a dermatology technology company focused on treating acne, which is one of the most common skin conditions worldwide. Remedy seeks to be the trusted innovative acne solution.

Founded by tried and tested professionals in dermatology and tech, we are grounded in experience, expertise and continued innovation in the marriage of both fields.

We pride ourselves in developing reasonably priced high quality dermatological solutions, because we believe that everyone deserves long- lasting confidence in themselves.

Remedy Skintech, Inc.

Remedy is looking for a creative, hardworking, and organized individual to join our team! The Strategy Intern will work directly with our Strategy Manager in maintaining and developing solutions for Remedy and its sister company.

You'll be making impactful and valuable decisions when it comes to our business' product and sales strategies, campaign designs, product development, and launches.

This role is completely remote/work-from-home.

Key Responsibilities:

<ul>
	<li>Conduct market and product research and analyze competitors</li>
	<li>Support our Strategy Manager in creating business and pricing strategies as well as evaluate the company’s developing products</li>
	<li>Providing regular progress reports and updates on key insights</li>
	<li>Collaborate with the sales and marketing teams</li>
	<li>Analyze and report significant data and trends</li>
</ul>

Strategy Intern

MedGrocer's digitally-enabled "medicine-as-a-service" platforms are used by hundreds of employers and pharma companies. Our end-to-end medicine/vaccine programs, telehealth services, and onsite medical staff serve a million Filipinos every year. MedGrocer is one of the more established Filipino Health Tech startups.

MedGrocer

MedGrocer's digitally-enabled "medicine-as-a-service" platforms are used by hundreds of employers and pharma companies. Our end-to-end medicine/vaccine programs, telehealth services, and onsite medical staff serve a million Filipinos every year. MedGrocer is one of the more established Filipino Health Tech startups.

 
The Management Trainee oversees the daily operations of MedGrocer. They coordinate with different teams in ensuring the best patient experience.

 
Key Responsibilities 

<ul>
	<li>Establish thorough understanding of operational processes and systems relating to customer service or supply chain</li>
	<li>Identify and implement process and system improvements</li>
	<li>Manage day-to-day operations relating to customer service or supply chain</li>
	<li>Manage, train, and provide learning and growth opportunities to the team</li>
	<li>Coordinate with customers and partners</li>
	<li>Address, investigate, and resolve major operational concerns</li>
	<li>Manage databases and monitors key performance indicators</li>
</ul>

 
Perks and Benefits

<ul>
	<li>HMO for employees</li>
	<li>Paid leaves</li>
	<li>Medicine coupons</li>
	<li>Opportunities for promotion and performance bonuses</li>
	<li>13th month pay</li>
</ul>

 
Why MedGrocer?

<ul>
	<li>Progress: To work in a team to ensure the safe and efficient delivery of medicines to our clients. You will have ownership over your work and have a chance to be exposed to various systems and processes that could enhance your skills in the field of pharmacy</li>
	<li>Purpose: To design and implement an impact in the digitally enabled platform to provide holistic patient programs in the form of discounted medicines, replenishments, and doctor consultations in order to enhance the lives of millions of Filipinos</li>
	<li>People: To both work and have fun with a group of dynamic and passionate individuals from diverse backgrounds, from whom you will learn from and create bonds with</li>
</ul>

Management Trainee | Makati

MedGrocer's digitally-enabled "medicine-as-a-service" platforms are used by hundreds of employers and pharma companies. Our end-to-end medicine/vaccine programs, telehealth services, and onsite medical staff serve a million Filipinos every year. MedGrocer is one of the more established Filipino Health Tech startups. 
 
The Customer Experience Officer drives our company's growth by leading the efforts to create exceptional patient interactions, making sure their experience is filled with care and efficiency. 
 
Key Responsibilities

<ul>
	<li>Manage day-to-day operations relating to order processing and customer service</li>
	<li>Handle patient concerns and coordinate with various teams to address patient requests</li>
	<li>Generate and analyze daily, monthly, and ad hoc reports and present to internal and external parties</li>
	<li>Establish relationships with clients</li>
	<li>Manage team escalations and work plans, audit work, and provide learning and growth opportunities</li>
	<li>Collaborate with other MedGrocer teams (e.g. IT) to drive product, system, and process development projects</li>
	<li>Evaluate and design initiatives to improve patient health outcomes and customer experience</li>
	<li>Implement, monitor, and scale proposed initiatives</li>
</ul>

 
Perks and Benefits

<ul>
	<li>HMO for employees</li>
	<li>Paid leaves</li>
	<li>Medicine coupons</li>
	<li>Opportunities for promotion and performance bonuses</li>
	<li>13th month pay</li>
</ul>

 
Why MedGrocer? 

<ul>
	<li>Progress: To handle patient escalations by transforming their concerns into solutions, maintaining adherence to high standards and ensuring patient satisfaction in a fast-paced environment. You will be able to lead the end-to-end transformation of ideas into reality, creating a seamless patient experience</li>
	<li>Purpose: To create and execute a digitally enabled platform that seamlessly integrates onsite medical services with 24/7 teleconsultations, improving the lives of millions of Filipinos through comprehensive care</li>
	<li>People: To both work and have fun with a group of dynamic and passionate individuals from diverse backgrounds, from whom you will create bonds with and have the chance to learn from</li>
</ul>

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