computer software engineering call center bpo

Quezon City is a vast and teeming city with a steadily increasing income and occupation of one-third of Metro Manila’s total land area. It now serves as the Philippines’ government center with the legislature and other important government offices located in its area. All of these are reminiscent of the same noble dream that brought forth the creation of the City.

Quezon City is situated on the northeast portion of Metro Manila. It is bounded on the north by Caloocan City and San Jose del Monte City in Bulacan Province, on the east by San Mateo and Marikina, on the south by Pasig and Mandaluyong, San Juan and Manila, and on the west by Valenzuela, Caloocan, and Manila. Its northeastern and eastern boundaries are defined by the Novaliches Watershed and the Marikina River. With an area of 16,112.58 hectares (based on 1995 GIS graphical plot), it is the largest among the sixteen (16) cities and one (1) municipality in the region and is almost one-fourth the size of Metro Manila.

VISION

The Quezon City Government envisions itself to be a model of effective governance and responsible leadership, working in partnership with the citizenry in building a Quality Community. 

MISSION

To provide quality service which will make Quezon City an ideal community where people live, work and do business in a hospitable, progressive & peaceful environment.

For more information on the application process, kindly visit the link below to learn more.

t.ly/Hpx8



Quezon City Local Government

The Quezon City Polytechnic was created on March 1, 1994 by virtue of the City Council Ordinance No. SP-171 an institution to primarily undertake the training and development of qualified technicians and skilled workers.

The Three-Year Technician Curriculum was introduced in the SY 1994-1995 designed to develop highly competent technicians for industry in the areas of Automotive Technology, Electrical Technology, Welding Technology, Refrigeration and Air-Conditioning Technology, and Fashion Technology. Added to the Three-Year Curriculum in the school year that followed were Electronics Technology, Mechanical Technology or Machine Shop, Computer Technology and an industry-led pilot course in Boiler Technology.

The QCPU established its reputation among local government units as a show window and model technology-based institution paving the way for its recognition of the Technical Education and Skills Development Authority (TESDA) and developing a strong alliance with the Japan International Cooperation Agency (JICA).

In 2001, Ordinance SP – 1030 created a charter for the establishment of Quezon City Polytechnic University. QCPU started its operation by offering one (1) year programs and short term courses. By the year 2005, QCPU started offering college degree courses. Right now, QCPU prides itself in providing employment to its graduates and serves as a tool for national development, particularly in Quezon City.

Under the leadership of Mayor Feliciano Belmonte, Jr., starting SY 2005, meaningful access to higher education is now possible with a ladderized concept of pursuing higher education. The idea is that every person should have the opportunity for education and training commensurate to his abilities.

Quezon City University

<ul>
	<li>Implement the training and academic programs that may be assigned by the University;</li>
	<li>Evaluates the students' performance in class;</li>
	<li>Strictly comply with existing administrative rules and regulations on office decorum, attendance, and other existing policies of the University;</li>
	<li>Participate in all official University activities or undertakings, as may be assigned;</li>
	<li>Performs such other duties and responsibilities as may be assigned to them by the dean.</li>
</ul>

Computer Engineering Instructor

Security Bank is one of the Philippines’ best-capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE: SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking. 

 We’re recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance. 

 Most recently, we ranked #2 best employer in the Philippines and #54 globally on the prestigious Forbes’ World’s Best Employers 2023 list. 

 At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): “YOU matter.”
Start your BetterBankingcareer with us today. 

 For the complete list of Security Bank's awards, you may visit: https://www.securitybank.com/about-us/awards/

Security Bank

<ul>
	<li>Collaborate with management and other relevant stakeholders to define overall engineering strategy, tech debt remediation and approach to support business/project requirements. Act as a BU IT engineering specialist for the business, contribute to projects, and provide guidance for management and other stakeholders. Develop and enforce engineering management policies, processes, and practices that aligned with Bank's overall standards</li>
	<li>Manage the planning, scheduling and execution of IT engineering work for the BU IT business and oversee all phases of the SDLC to deliver software into production and ensure reliable and performant IT Applications / Systems</li>
	<li>Oversee the technical aspects of designing, building, and running the world-class engineering teams necessary to enable the execution of the bank’s strategy and to compete effectively against local and international competitors.</li>
	<li>Act as a Subject Matter Expert for complex, enterprise, and strategic projects by aligning with latest methodologies to ensure that the project will be delivered based on timeline and requirements.</li>
	<li>Encourage a culture of visibility and openness, brief routinely senior executives and other stakeholders to provide up-to-date information on success, progress, risk, and failure within the Engineering Team so that the Bank can adapt effectively.</li>
	<li>Invest in the careers of the Engineering Team by providing opportunities for growth and advancement (e.g. succession program, training, coaching/mentoring, etc.) and providing understandable goals so that their performance can be measured fairly and reasonably. Recruit, develop, and grow top technical talent through effective mentoring, coaching, succession planning, and retention strategies for key talent in a highly competitive economic environment.</li>
</ul>

Software Engineering Head

MedGrocer's digitally-enabled "medicine-as-a-service" platforms are used by hundreds of employers and pharma companies. Our end-to-end medicine/vaccine programs, telehealth services, and onsite medical staff serve a million Filipinos every year. MedGrocer is one of the more established Filipino Health Tech startups.

MedGrocer

MedGrocer partners with numerous pharma companies and employers to enhance the health of over one million Filipinos annually through our medicine programs, telehealth services, and onsite medical staff.

As a Call Center Agent, you'll handle both inbound and outbound calls, helping patients understand their healthcare benefits and enrolling them in disease management programs. You will also work with cross-functional teams to facilitate a seamless patient experience.

You will be required to meet call quotas in this role.

Key Responsibilities

<ul>
	<li>Outbound Calls:

	<ul>
		<li>Educate patients about their healthcare benefits and inform patients about the disease management program requirements</li>
		<li>Facilitate patient enrollment, appointment scheduling, follow-ups, and reminders</li>
	</ul>
	</li>
	<li>Inbound Calls:
	<ul>
		<li>Address patients’ inquiries via call, SMS, and email</li>
		<li>Work with different teams to follow through on patient requests</li>
		<li>Update patient records accurately</li>
	</ul>
	</li>
</ul>

 
Why MedGrocer? 

<ul>
	<li>Progress: Develop your communication and organizational skills in a dynamic health tech environment</li>
	<li>Purpose: Contribute to improving the lives of millions by providing essential health services</li>
	<li>People: Be part of a supportive and diverse team that values learning and growth</li>
</ul>

Call Center Agent | Makati

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 733,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

Accenture in the Philippines

About the Role: As a Customer Service New Associate, you will be performing the following tasks on a daily:

<ul>
	<li>Provide brilliant customer service in response to a wide range of inbound customer queries and to achieve first time resolution wherever possible for the customer</li>
	<li>Resolve problems and issues in a professional manner and engage with customers to identify additional needs</li>
	<li>Ensure that customers are fully satisfied with the service provided and are offered value for money to build client’s reputation as a first-choice provider of media services</li>
	<li>Achieve challenging individual, team, and contact center targets</li>
</ul>

Call Center Associate | BPO Shifters are Welcome to Apply | Accenture Ilocos

<ul>
	<li>Implements training and academic programs that may be assigned by the university</li>
	<li>Evaluates students' performance in class</li>
	<li>Performs other duties and responsibilities as may be assigned by the dean</li>
	<li>Strictly complies with existing administrative rules and regulations on office decorum, attendance, and other existing policies of the University;</li>
</ul>

Classroom Management

Learning Strategies

Creative Thinking

Program Evaluation

MS Office

Problem Solving

Computer Science Lecturer

It is a multi-national company with operations in Singapore, Malaysia, Thailand and other countries in Asia. Gardenia Phils. began its operations in 1998 with a state-of-the-art bread factory rated as one of the most modern large-scale bread manufacturing facilities in the country.

Gardenia Bakeries Phils., Inc.

Job description

Job Title: Engineering Supervisor – Mechanical Engineering

Location: Nutrimax, Tagoloan, Philippines

Job Overview:

Gardenia Philippines, Inc. is looking for an experienced Engineering Supervisor with a strong background in mechanical engineering to join our Nutrimax facility in Tagoloan. This role involves overseeing mechanical maintenance, ensuring machinery reliability, and leading a team of technicians to support efficient production in a food manufacturing environment. The Engineering Supervisor will manage the upkeep and repair of mechanical equipment, ensure safety standards are met, and drive improvements in equipment performance.

Key Responsibilities:

Maintenance Planning and Execution

Develop and implement a regular maintenance schedule for all mechanical equipment to ensure smooth operations and minimize unplanned downtime.

Quickly troubleshoot and repair machinery to keep production running efficiently and safely.

Ensure maintenance work follows strict safety, quality, and compliance standards, including HACCP and ISO protocols.

Team Leadership and Development

Supervise, train, and guide a team of mechanical technicians, promoting skill development and effective teamwork.

Set clear team objectives, conduct performance evaluations, and provide ongoing support to help technicians succeed in their roles.

Process Optimization

Identify areas for improvement in machinery performance and efficiency, and implement solutions to enhance operations.

Collaborate with production and quality control teams to address equipment issues and refine processes for improved productivity and quality.

Inventory and Budget Oversight

Manage inventory levels for mechanical parts and coordinate with suppliers to ensure critical components are available.

Track and manage the maintenance budget, finding cost-effective solutions and planning for future equipment investments as needed.

Safety and Compliance

Uphold and promote company safety policies and local regulatory standards across all mechanical maintenance activities.

Conduct regular safety assessments on equipment and maintenance procedures, addressing any risks promptly.

Documentation and Reporting

Keep accurate records of all maintenance activities, equipment repairs, and parts usage.

Prepare regular reports on equipment performance, downtime, and maintenance costs for review by the Engineering Manager.

Engineering Supervisor Mechanical Engineering Tagoloan

Job description

1. Establishes preventive maintenance schedules based on the machine and spare parts continuity

2. Plans work schedule, spare parts, manpower requirements and required tools approved projects

3. Conduct briefing and meetings with subordinates to assess accomplishment based on target work schedules/specific objectives

4. Encourages subordinates in making decisions and judgements based on set-up schedules and guidelines

5. Supervisors subordinates and ensures they are performing delegated tasks accordingly

6. Develops guidelines and conducts trainings for subordinates and incoming employees to new and existing systems and procedures

7. Cascades to subordinate any changes in daily routine activities and procedures to meet desired results

8. Implements standard operating procedures to handle internal customer complaints and work orders.

9. Determines and analyze tasks to maximize manpower utilization and simplify the work process

10. Determines required spare parts and its required stock level based on the preventive maintenance schedule

11. Ensures the approved work orders are served and accomplished within the target schedules.

12. Evaluates the daily tasks accomplished within the target schedules.

13. Ensures subordinates consistently follow sanitation and safety measures

14. Evaluates and recommends lubricants and chemicals that will bring savings and increased machine efficiency

15. Validates and assesses machine parameters and continuity to establish preventive maintenance schedule and to ensure products standard quality

16. Evaluates and validates new machines prior for production use.

17. Performs other tasks that may be assigned from time to time reliably before the set deadline

Engineering Supervisor

Philippine Manufacturing Company of Murata Inc. ( PMM )
Innovator in Electronics

We are Manufacturing company but,
We are not just manufacturing products,
We are the company to foster the people.
We provide all employees the opportunity to grow up!
I. Profile
Date Of Establishment - September 22 2011
Construction of PMM factory started - January 2012
Date of Inauguration - October 22 201
PMM Production started - January 2013
Start Of Commercial Operation - March 2013
Location - FPIP, Tanauan Batangas
Product - Multi-Layer Ceramic Capacitor ( MLCC )
Number Of Employees - Total 1,891 
(1,387 Directly Hired) 
(31 EXPATS)- As of March 2017
Site Area - 227,464㎡
ISO 14001:2004 Certified - November 2013
ISO 9001:2008 Certified - May 2014
ISO/TS 16949 Certification - Gearing Towards

II. Status ( As of March 2017 )

Currently, building 1 is completely constructed and as of now the building 2 is on going construction because we are GROWING!
PMM lot area can cover 2 more buildings of the same size as the first one.

III. MLCC
This product can be found inside of ALL Electronic equipment around you! One device/gadget can contain hundreds to thousands pieces of our product- MLCC.
Like: smartphone, laptop, television, aiconditioner, cars, medical devices and etc.

IV. Culture and Environment
PMM employees:
LOVE to smile and greet one other
FREE to share ideas, perspective, improvement and learnings
SHARING one goal!
SHOWING respect and professionalism
WILLING to accept changes and challenges
DO find true friends, family, personal and professional growth (locally and overses)
ALL talented performers!

Environment:
Very Safe!
Maintaining its Cleanliness
Strong coordination and communication to all sections
Positive vibe!

Expats:
Approachable
Considerate
Proactive
Talented

Philippine Manufacturing Company of Murata Inc.

<ul>
	<li>Supervise the transfer of New Item, Technology or Process from Mother Factory or Headquarters to PMM</li>
	<li>Supervise production plan support through engineering department to ensure that all jobs are procecessed</li>
	<li>Coordinate and collaborate within PMM Cross Functional Team related to process or line handled up to PMM management.</li>
	<li>Continually seek to improve all processes to perform work, and continually improve products in terms of quality.</li>
</ul>

Process Engineering Supervisor

About the Role: As a Customer Service New Associate, you will be performing the following tasks on a daily:

<ul>
	<li>Provide brilliant customer service in response to a wide range of inbound customer queries and to achieve first time resolution wherever possible for the customer</li>
	<li>Resolve problems and issues in a professional manner and engage with customers to identify additional needs</li>
	<li>Ensure that customers are fully satisfied with the service provided and are offered value for money to build client’s reputation as a first-choice provider of media services</li>
	<li>Achieve challenging individual, team, and contact center targets</li>
</ul>

 

If you are interested to be part of our diverse community, you may drop by at our career hub every Monday – Friday (except holidays) from 9AM-3PM located at:

<ul>
	<li>San Nicolas, Ilocos Norte: G/F Valdez Center Bldg. A Venvi IT Park, San Nicolas Ilocos Norte.</li>
</ul>

HMO on Day 1 | Call Support Associate | BPO Experience Not Needed

<ul>
	<li>Teach professional IE subjects and Engineering Mathematics;</li>
	<li>Implement the training and academic programs that may be assigned by the University;</li>
	<li>Evaluates the students' performance in class;</li>
	<li>Strictly comply with existing administrative rules and regulations on office decorum, attendance, and other existing policies of the University;</li>
	<li>Participate in all official University activities or undertakings, as may be assigned;</li>
	<li>Performs such other duties and responsibilities as may be assigned to them by the dean.</li>
</ul>

Industrial Engineering Instructor

The Engineering Faculty is in charge of instructing courses on the application of physical laws and engineering concepts for the creation of machines, materials, instruments, processes, and services, under the direction of the Engineering Dean.

<ul>
	<li>Implement the training and academic programs that may be assigned by the University;</li>
	<li>Evaluates the students' performance in class;</li>
	<li>Strictly comply with existing administrative rules and regulations on office decorum, attendance, and other existing policies of the University;</li>
	<li>Participate in all official University activities or undertakings, as may be assigned;</li>
	<li>Performs such other duties and responsibilities as may be assigned to them by the dean.</li>
</ul>

Electronics Engineering Instructor

Propelrr is The Agency Designed for What’s Next. 

We are the first and only experimentation-led tech and digital marketing company in the Philippines, that reliably propels brand and business growth because of its proven framework-based, customer-centric, AI, and research-driven marketing methodologies.

Since 2008, we have been working with a vast range of clients ranging from finance, retail, ecommerce, and FMCG to grow their online presence and revenue. Our services include Digital Marketing Strategy, Web and Mobile App Development, SEO, Analytics and Measurement, PPC Management, Social Media Marketing, Influencer Marketing, Content Marketing, UX Research and UI Design, and Conversion Optimization.

We Drive Digital Differently.



Why join us?


Work With an Award-winning Agency That Champions Marketing Innovations.

Our team is battle-tested and are globally trained practitioners of the craft both in tech and digital marketing. Our work has been recognized globally by prestigious awarding bodies such as The Netty Awards in New York City, the Marketing Excellence Awards, and the Asia-Pacific Stevie® Awards.

Our ethos is anchored on the Propel Principle which is geared towards developing every Aviator (a member of Propelrr) to be globally competitive — an expert and pilot in their field, bar none. 

As an Aviator, You can expect a highly collaborative and decorated team that propels you forward and makes your skillset boundless across marketing and tech disciplines.

If you believe you’re a perfect fit for our team apply now and let’s Drive Digital Differently!



Propelrr

As an Industrial Engineering student intern, you will report to the Data Privacy Officers and/or the Technology Department Team Lead and work collaboratively with teams from various departments to;

<ul>
	<li>Learn and document existing policies, procedures, and processes;</li>
	<li>Contribute to initiatives aimed at enhancing processes by identifying gaps and recommending controls;</li>
	<li>Provide inputs to make processes simpler and more efficient; and</li>
	<li>Assist the DPOs in other duties not specifically mentioned above but which may be reasonably expected within the scope of work, 
	 </li>
</ul>

Industrial Engineering Intern

About the Role

 

The Engineering Lead is responsible for overseeing a team of engineers and will help to implement the department’s IT engineering strategy. She/He will provide technical leadership and guide the development of best-in-class software solutions for their dedicated SBC business units. She/He is responsible for ensuring the team’s service delivery within time, budget and quality and serves as the contact point for all engineering activities for her/his dedicated BUs that require the services of her/his team. She/He will ensure their IT applications/systems are reliable and resolve frequent incidents permantly to reduce downtime for the business. She/He shall coach, develop, mentor, and lead the team to enhance their capabilities and fulfill these

About Security Bank

Security Bank is one of the Philippines’ best capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE:SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking.

We’re recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance.

Most recently, we ranked as the #2 best employer in the Philippines and #54 globally on the prestigious Forbes’ World’s Best Employers 2023 list.

At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): “YOU matter.” 

Start your BetterBanking career with us today.

Java Engineering Lead Microservices

About the Role

The Engineering Lead is responsible for overseeing a team of engineers and will help to implement the department’s IT engineering strategy. She/He will provide technical leadership and guide the development of best-in-class software solutions for their dedicated SBC business units. She/He is responsible for ensuring the team’s service delivery within time, budget and quality and serves as the contact point for all engineering activities for her/his dedicated BUs that require the services of her/his team. She/He will ensure their IT applications/systems are reliable and resolve frequent incidents permantly to reduce downtime for the business. She/He shall coach, develop, mentor, and lead the team to enhance their capabilities and fulfill these responsibilities.

 

About Security Bank

Security Bank is one of the Philippines’ best capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE:SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking.

We’re recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance.

Most recently, we ranked as the #2 best employer in the Philippines and #54 globally on the prestigious Forbes’ World’s Best Employers 2023 list.

At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): “YOU matter.” 

Start your BetterBanking career with us today.

Cards Engineering Lead (.Net)

About the Role: As a Quality Auditing Associate Manager you will perform the following (but not limited to) duties and responsibilities: 

<ul>
	<li>Assess quality issues, conduct root cause analysis, recommend insights, develop improvement plans, and collaborate with operations team to improve quality performance</li>
	<li>Establish quality governance process with Client and operations to ensure effective communication and organization, including change management, tools enhancement and process changes. </li>
	<li>Drive investigation of highly sensitive issues affecting Client, working with different teams to understand why and what happened </li>
	<li>Proactively identify opportunities and coordinate with different functions – operations, training, workforce, and reporting towards quality improvement</li>
	<li>Surface creative workarounds for quality issues where tools are the root cause and a technology solution is not imminent.</li>
	<li>Establish governance with the Training &amp; Policy team to execute requirements from client and internal stakeholders.</li>
</ul>

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