Founded in 2006 as a search marketing agency, OOm has since grown to become a full-service digital marketing agency committed to working with clients throughout Asia and the Asia Pacific to meet their digital campaign goals. Headquatered in Singapore with an office in the Philippines, the agency has expanded rapidly to accommodate the growing local and regional demands in digital marketing.

The primary goals of OOm are to ensure that our clients will have high quality content and top notch customer service. Our methods to achieve these goals are through our expertise in navigating through the digital ecosystem. With proper strategy and execution, we ensure that our clients will meet their digital campaign objectives.

OOm Philippines, Inc. (Optimal Online Marketing)

Job Description

We are seeking a creative and skilled Web Designer to join our dynamic team. As a Web Designer, you will be responsible for creating visually appealing and user-friendly websites and applications. You will collaborate closely with our development team, clients, and stakeholders to ensure that the design meets both aesthetic and functional requirements. 

 
Roles and Responsibilities

<ul>
	<li>Design visually stunning websites and web applications that are intuitive and user-friendly, ensuring a seamless user experience across various devices.</li>
	<li>Collaborate with clients and stakeholders to understand project requirements and translate them into engaging design concepts.</li>
	<li>Create wireframes, prototypes, and mockups to effectively communicate design ideas.</li>
	<li>Develop style guides and design systems to maintain consistency across projects.</li>
	<li>Stay updated on industry trends and best practices in web design and user experience.</li>
	<li>Optimize designs for performance, ensuring fast loading times and scalability.</li>
	<li>Work closely with developers to implement and iterate on designs, ensuring the final product aligns with the initial vision.</li>
	<li>Conduct usability testing and gather feedback, making iterative adjustments as needed.</li>
</ul>

Design Lead  Web Designer

AnyMind Group is one of the fastest-growing technology companies in the world.

AnyMind Group was founded in April 2016 by Kosuke Sogo and Otohiko Kozutsumi, and has expanded its business to 13 markets and 17 locations worldwide.

We started in the marketing tech industry and expanded our business into influencer marketing, publisher monetization and creator support and management.

Now, we are developing and providing software that supports individuals and businesses for brand product planning and manufacturing, e-commerce enablement, marketing, and logistics.

We're looking to built the business infrastructure for next-generation businesses by leveraging on the power of technology to bring forward a world where anyone can do business easily.

With our mission to "make every business borderless", we will continue to remove borders between online and offline, geographical boundaries and industries through the power of data and technology.

AnyMind Philippines Inc.

<ul>
	<li>Help the art director create a deck branding for a pitch</li>
	<li>Create static posters and animated mocks for pitches</li>
	<li>Suggest design ideas that would suit the execution.</li>
	<li>Collaborate with the design team to refine visual concepts and ensure alignment with brand guidelines.</li>
	<li>Assist in preparing and organizing design assets for client presentations and project executions.</li>
</ul>

Graphic Design Intern

LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

We're looking for a visionary Design Lead to spearhead our design team and set the standard for excellence in healthcare technology design. This role is at the heart of our mission, blending art and science to create intuitive, impactful products that improve lives. As a Design Lead, you will guide our design philosophy, strategy, and execution, inspiring your team to push the boundaries of what's possible.

Key Duties:

<ul>
	<li>Lead and mentor a team of talented designers, fostering a collaborative, innovative, and high-performance culture.</li>
	<li>Develop and execute a cohesive design strategy that aligns with our company's mission and product goals.</li>
	<li>Collaborate with cross-functional teams, including product managers, engineers, and healthcare professionals, to ensure design excellence from concept to launch.</li>
	<li>Champion user-centered design principles and practices, ensuring our products deliver exceptional user experiences.</li>
	<li>Conduct and apply user research to inform and validate design decisions, ensuring our solutions are both innovative and grounded in real user needs.</li>
	<li>Oversee the design process, ensuring high-quality deliverables and efficient workflows.</li>
	<li>Stay ahead of industry trends and incorporate best practices in healthcare technology design to keep our products at the forefront of innovation.</li>
</ul>

Design Lead

Since 2009, MCS Philippines has been providing support for website and business operations. Our office is conveniently located in the Makati Central Business District. 
 
Teamwork is a virtue that we strongly instill, and we consider each employee an integral part of the company. Our teams work and communicate harmoniously in a dynamic environment. 
 
We strive to exercise social awareness through various people-oriented activities like providing scholarships, volunteering in social work, and donating to charities. We are also focused in giving our employees a competitive salary and flexible healthcare benefits, which undeniably help improve their well-being and lifestyle. 
 
Be part of MCS Philippines, and join our roster of highly skilled and competent employees.

MCS Philippines

The Web Designer is responsible for applying daily content updates to the site and designing web pages that align with the company’s style guide.

Responsibilities include:

Visual Design and Implementation

<ul>
	<li>Craft visually appealing and functional UI designs for our websites.</li>
	<li>Implement designs that are technically feasible and aligned with UX best practices.</li>
	<li>Optimize website performance for speed, responsiveness, and cross-browser compatibility.</li>
</ul>

Team Collaboration

<ul>
	<li>Partner with the web optimization team to convey design concepts and develop prototypes.</li>
	<li>Work closely with the product team to continuously improve the user experience.</li>
</ul>

User Experience Focus

<ul>
	<li>Perform user research to better understand user needs and preferences.</li>
	<li>Create wireframes, prototypes, and high-fidelity mockups that address customer needs and enhance usability.</li>
</ul>

Industry Insights

<ul>
	<li>Keep up with the latest design trends, tools, and industry practices.</li>
	<li>Incorporate modern design trends and new technologies into web designs.</li>
</ul>

Issue Resolution

<ul>
	<li>Identify and address usability and accessibility challenges within the user experience.</li>
	<li>Create innovative solutions to improve user navigation and overall site experience.</li>
</ul>

Web Designer

The Ateneo de Manila University (Ateneo) is one of the leading universities in the Philippines. More than 150 years in existence, the Ateneo has grown into a major Jesuit institution. Officially it became a university in 1959. It offers over 100 academic degree programmes. 

Ateneo offers Basic Education (Grade School, Junior and Senior High School). In addition, the Loyola Schools (college) is made up of four schools (Social Sciences; Humanities; Science and Engineering; and Management) that offer graduate and undergraduate degrees, with a total enrolment of about 10,000 students per year. The Ateneo has 4 professional schools located in 3 campuses in Quezon City, Makati City and Pasig City (Business; Government; Law; and Medicine and Public Health), with about 4,000 professional postgraduate students. 

It has an array of research centres, 11 of which are recognized as Centres of Excellence by the Philippine Commission on Higher Education. In addition to a European Studies Programme, it has a Centre for Asian Studies that fosters comparative research on East and Southeast Asia. 

The Ateneo has 207 partnerships with universities around the world (82 in Europe, 87 in Asia, 11 in Australia and New Zealand, and 27 in North and South America) and is a member of the ASEAN Universities Network and 3 other international university networks. The Ateneo’s Rizal Library is the most advanced in the Philippines with over 307,000 titles in its collection and online access to most major academic journals.

Ateneo de Manila University

Summary of Work Activities and Responsibilities:

Under the supervision of the Organization Design and Development Section Head, the HR Officer will assist in designing, developing, implementing, and evaluating organization design and development projects for the University.

Main Duties and Responsibilities

I. University-wide Organization Profiling

<ul>
	<li>Tracks and detects trends in terms of organization elements and realities (e.g., organization layers, mandates, employee count, leadership profile, employee competence, etc.) which shapes the organization design, and makes the necessary recommendations to improve organization capability.</li>
	<li>Regularly provides data that would show a picture of the current organization profiles to help the University prepare for the future, in coordination with the different OPT&amp;OD sections.</li>
</ul>

II. Organization Diagnoses 

<ul>
	<li>Assists in conducting organization needs assessment, utilizing the most appropriate data gathering and validation methodologies.
	<ul>
		<li>Drafts an organization assessment plan, after due consultation and understanding of the needs of the client.</li>
		<li>Drafts questionnaires and/or data gathering guide to facilitate the sessions.</li>
	</ul>
	</li>
	<li>Comes up with an initial analysis based on data gathered from the unit, its stakeholders, and other relevant sources.
	<ul>
		<li>Identifies priority needs and recommends next steps based on the analyzed data.</li>
	</ul>
	</li>
	<li>Assists in preparing an analysis of the organization design and job design and its impact on work, service delivery, and actualization of organization mandates.
	<ul>
		<li>Works with the various OPT&amp;OD groups and sections in determining a possible course of action to support the realities and needs of the units in order for them to achieve their goals.</li>
		<li>Assists in reviewing the effectiveness of an organizational unit, working with the Workforce Analysis and Job Design (WAJD) Section in understanding how the job designs were shaped, and how it may be re-shaped to bring about optimal results for the unit to achieve its mandates, based on the inputs gathered from its stakeholders and data from industry practices.</li>
	</ul>
	</li>
</ul>

III. Organization Development Accompaniment and Evaluation

<ul>
	<li>Assists in monitoring the unit’s strategies, environment, technology, size, culture and other factors which shapes or has an impact in shaping organization design.</li>
	<li>Assists in designing organization development (OD) interventions and evaluation process to address gaps determined in the organizational diagnosis phase.</li>
	<li>Carries out OD interventions and initiatives (i.e. competency development, systems review and improvement, change management, succession planning, process re-engineering etc.) as assigned by the Organization Design and Development Section Head.
	<ul>
		<li>Monitors, coordinates, and evaluates organization development projects, keeping track of the deliverables, timelines and agreements.</li>
		<li>(Co)Facilitates individual and group discussions, and workshops towards the achievement of the required process.</li>
		<li>Proposes action points and process improvements, based on what is applicable and realistic given the unit’s context.</li>
		<li>Assists the other sections in carrying out needed interventions.</li>
	</ul>
	</li>
	<li>Documents the accompaniment process and interventions provided.</li>
</ul>

IV. HR Partnering and Administrative Functions

<ul>
	<li>Actively researches practices related to organization design and development frameworks, assessment strategies, intervention and evaluation.</li>
	<li>Keeps abreast of organization advancements, taking special interest in organization design, job design, process improvements, and change management.</li>
</ul>

HR Officer | Organization Design and Development

HelixPay provides ticketing solutions and event & venue management technology in the Philippines. Our clients create products and experiences that people love; we build technology that makes it easy to earn revenue and enable a seamless experience for their customers.

We are a smart, fun, and high-energy team of 25 people building a pioneering new business in the Philippines. We are looking for a Legal Officer to ensure that our operations and business dealings align with all pertinent legal and internal guidelines. While years of experience would be ideal, we're equally excited about finding someone eager to dive into a more entrepreneurial environment, as opposed to a strictly corporate setting.


 HelixPay

Responsibilities

<ul>
	<li>Collaborate with the team to ensure consistency of designs across various media outlets.</li>
	<li>Use digital illustration, photo editing software, and layout software to create designs.</li>
	<li>Create visual elements such as logos, original images, and illustrations to convey the message of the campaign</li>
	<li>Design layouts, including selection of colors, images, and typefaces</li>
	<li>Incorporate changes recommended by your Manager into final designs</li>
	<li>Review designs for errors before printing or publishing them to our social media platforms (IG &amp; FB) and in-app banners.</li>
	<li>Ensure final graphics and layouts are visually appealing and on-brand</li>
	<li>Maintain awareness of current industry and technology standards, social media, competitive landscape and market trends.</li>
	<li>Constantly experiments on different design ideas/styles</li>
</ul>

Graphic Designer

M2.0 Communications specializes in business, technology and lifestyle communication, with emphasis on public relations, stakeholder management and digital communication. We focus on public relations, social media marketing and media analytics, and pride ourselves as experts in earned media communication.

Starting with one employee in 2003, M2.0 now has a total of around 50 full-time staﬀers composed of a dozen manager/director level employees and more than 40 specialists. During this time, the company came to work with dozens of national and international brands including Intel, Dell, Carrier, Bank of the Philippine Islands. Currently, we work with brands including UNICEF, Philips, OPPO, Del Monte, Bayo and the Government of the Philippines.

M2.0's diﬀerentiation lies in the robust support oﬀered by its diﬀerent service units, as well as its knowledge and experience in stakeholder management, technology and business PR. The agency also oﬀers a unique media monitoring service that is currently one of the most responsive and comprehensive in the Philippines today.

M2.0 Communications Inc.

Is the role right for you?

As a Junior Graphic Designer, you will be part of a dynamic and talented team providing top-of-the-line design solutions, which includes, but is not limited to, pitch decks print and digital collateral, and event graphics. The successful candidate will have a strong understanding of design, hierarchy, problem-solving, layout, typography, and good communication skills.

What are your Responsibilities:

<ul>
	<li>Responsible for providing creative solutions for internal requests according to various client branding.</li>
	<li>High scale graphic design for corporate clients: pitch decks, infographics, supers and further design using Google Docs PowerPoint</li>
	<li>﻿﻿Knowledge of Photoshop, After Effects, InDesign and Canva</li>
	<li>﻿﻿Good time management and proven ability to meet deadlines</li>
	<li>Stay up-to-date with design trends, software, and tools to continually enhance design</li>
</ul>

Junior Graphic Designer

The Web Copywriter is responsible for producing Web-based content such as health and pet articles, landing pages, video scripts, and other copy to serve its audiences. The person in this role is expected to develop a good understanding of Mercola position statements and philosophies and apply the writing style appropriate for each type of output.

Duties and Responsibilities:

<ul>
	<li>Produce health and pet articles to support content projects and initiatives. These includes (but are not limited to) newsletter articles, infographics, landing pages, E-books/emagazines and other similar content. Produce health and pet articles to support content projects and initiatives. These includes (but are not limited to) newsletter articles, infographics, landing pages, E-books/emagazines and other similar content.</li>
	<li>
	Proofread content for Twitter, Facebook, and other social media sites.
	</li>
	<li>
	Proofread raw transcripts to be used for newsletter articles.
	</li>
	<li>
	Proofread headlines for Health and Pet newsletters.
	</li>
	<li>
	Create scripts for Mercola ads, promotions, awareness week videos and social media posts.
	</li>
	<li>
	Perform other job-related duties as assigned.
	</li>
</ul>

Web Copywriter

Media Meter is a technology company that tracks mentions across thousands of media channels including newspapers, magazines, radio, TV, blogs, and social media. For us, it’s all about helping organizations understand what is happening in their world so that they can build more effective communications strategies. We do this by revealing conversations about issues and brands in the media, and extracting insights from these conversations so that organizations can build strategies around them.

Media Meter

Is this role right for you?

We’re looking for a talented and strategic Web Copywriter to join our team. This role focuses on creating compelling, customer-focused content that communicates our brand’s value and drives engagement across digital platforms. As part of a fast-growing SaaS company, you’ll play a critical role in helping users understand and get excited about our solutions, crafting everything from website copy to email campaigns that resonate with our target audience and improve conversion rates.

What are your responsibilities?

<ul>
	<li>Write clear, concise, and persuasive copy for web pages, landing pages, blog posts, case studies, and product descriptions that align with brand messaging.</li>
	<li>Collaborate closely with product managers, designers, and digital marketing teams to create optimized, customer-centric content.</li>
	<li>Conduct research on industry trends, competitors, and target personas to ensure relevance and accuracy in messaging.</li>
	<li>Develop content strategies to enhance SEO efforts, improve SERP rankings, and increase organic traffic.</li>
	<li>A/B test headlines, CTAs, and other content elements to improve user engagement and conversion rates.</li>
	<li>Maintain consistency in tone, voice, and messaging across all digital channels.</li>
	<li>Stay updated with the latest digital marketing, SEO, and SaaS industry trends to produce effective and competitive content.</li>
</ul>

COMPANY OVERVIEW 

Primal Enterprises Corporation (PEC) was incorporated in 1988 and is one of the largest importers and distributors of automotive aftermarket products in the Philippines, supplying a range of globally-sourced automotive parts, accessories, electronics, and lubricants to key cities nationwide. Some of our popular automotive brands: 

●	VIC automotive filters from Japan
●	MAG 1 lubricants and chemicals from USA
●	Hi-Q brake pads and shoes from Korea
●	MA-FRA car care products from Italy
●	Deflector car accessories and many more

Beyond automotive aftermarket products, PEC is rapidly expanding into energy-saving devices and materials for architectural and industrial use, such as but not limited to:

●	Sunbloc architectural-grade ceramic window films from Korea
●	United Oil industrial lubricants from Singapore

WHY JOIN US? 

To support our expansion, we need highly motivated, self-driven individuals who go above and beyond what is expected and possess high initiative and integrity to grow with us. If you have what it takes, we look forward to having you on our team!

By being part of our team, you will have the opportunity to experience the following:

●	Development of critical work and interpersonal skills through working with a wide range of people in multiple departments within the company
●	Commitment to achievement of goals, quality products, and concern for all stakeholders
●	Ample benefits commensurate with level of work, including bonuses and health allowance (details to be discussed in job offers)


CHECK US OUT 

To understand more about what we do, check out our Facebook pages:

	Sunbloc Performance Window Films: www.facebook.com/SunblocWindowFilms 
	MAG 1 Philippines: : www.facebook.com/MAG1Philippines 
	MA-FRA Philippines: www.facebook.com/MaFraPhilippines 
	VIC Filter Philippines: www.facebook.com/VICPhilippines

Primal Enterprises Corporation

<ul>
	<li>The Graphic Artist aids in the conceptualization and creation of promotional and advertising materials.</li>
	<li>He/She will have plenty of opportunities to learn about and assist in the product development and brand building cycles, from raw design all the way to product/service marketing, in exchange for the meticulousness, flexibility, and ability to meet deadlines required.</li>
	<li>Responsibilities will also include some administrative functions, such as preparation of barcodes and periodic updating of the company’s catalogues, brochures, and web design requirements, etc.</li>
</ul>

Graphic Artist

August 99 is a company of startups with 25 years experience and expertise in the world of tech and digital. We help other businesses succeed through the use of cutting-edge technology and innovative strategy. We also offer a suite of web-based digital products for clients world-wide: full web design, internet marketing, content creation, and app development.

Going beyond startups, we also believe in empowering individuals to excel in their chosen careers. August 99 fosters an exciting collaborative working environment that encourages our people to go beyond their job descriptions and achieve more. It’s all a part of our core values: dare something worthy, find your awesome, and earn your beef!

August 99 is part of Venture Studio 12 (VS12). Learn more about VS12 and its global companies and brands at vs12.com.

August 99, Inc

Key Responsibilities:

<ul>
	<li>Ability to build on most common CMS’ such as WordPress, Shopify and other similar platforms</li>
	<li>Understanding and implementation of onsite SEO</li>
	<li>Expertise in optimising websites for Google Lighthouse page speed</li>
	<li>Be a self starter, with the ability to manage multiple projects at once and whilst providing exceptional websites in quick turnaround time frames.</li>
	<li>Collaborate with cross-functional teams to design, develop, and launch new website features.</li>
	<li>Ensure high performance and responsiveness of websites.</li>
	<li>Write clean, efficient, and well-documented code.</li>
	<li>Test and debug websites to ensure optimal performance and user experience.</li>
	<li>Participate in code reviews and contribute to the development of coding standards and best practices.</li>
	<li>Stay up to date with the latest web development trends and technologies.</li>
	<li>Work with the design team to ensure that the website design is user-friendly and visually appealing, with CRO in mind.</li>
	<li>When required, meet with clients to discuss their requirements and provide advice on the best approach for their website or application.</li>
	<li>Manage multiple projects simultaneously and prioritise tasks based on deadlines.</li>
	<li>Work flexible hours to accommodate client needs.</li>
</ul>

Full Stack Web Developer

We are a boutique software consultancy with offices in Singapore, the UK, and the Philippines.

We specialise in enterprise platforms that perform well, scale better and are easy to maintain. We use state-of-the-art mobile, web, and distributed/cloud computing technologies.

Our Clients include established companies and start-ups in the financial services, energy, telecoms and media sectors, in the US, Europe and Asia.

Robust delivery and Client satisfaction are only one side of the story - we aim to give our Software Consultants an environment where they can grow, be productive, and be happy.

We love to work as a Team but we want individual talent and aspirations to shine. We are currently 100% remote.

Gluon Consulting Pte. Ltd.

If you are an experienced mobile developer, are fluent with Dart and Flutter, and aching to stay at the forefront of mobile and cloud technologies, this opportunity might be for you.

Our Client is one of the largest energy companies in South East Asia and we are developing their Customer-facing system, front-to-back. An exciting and challenging enterprise architecture using Flutter mobile and Flutter Web for all of its front-end components. 

On this project, your duties and responsibilities will include:

<ul>
	<li>participating in the overall design of the platform architecture using Flutter, Dart, REST and pub-sub middleware connectivity</li>
	<li>developing new screens and components using Dart</li>
	<li>occasionally integrating native platform functionalities (iOS and Android) into the cross-platform codebase</li>
	<li>sharing progress and issues on Agile/Scrum team dynamics</li>
	<li>liaising with management, client and beta users</li>
	<li>occasionally mentoring and advising junior team members.</li>
</ul>

Due to the intense nature of the work involved, we can only accept candidates who will commit to work with us on a full-time basis (40 hours a week). Both the project and role are not suitable as a side gig.

Flutter Mobile | Web Developer

<ul>
	<li>Perform task related to the implementation of seo related tasks to the website.</li>
	<li>Perform backend &amp; frontend tasks</li>
	<li>Implement change request &amp; content update for the website</li>
	<li>Implement additional functionalities on the website</li>
	<li>Understanding of UX and responsive website design is required</li>
</ul>

Jr SEO Web Developer

Stradcom Corporation is the IT Company behind the computerization of the Land Transportation Office (LTO) of the Philippine government.

Through the LTO-IT Project, Stradcom established a multi-billion peso IT infrastructure by which the LTO has been serving the 85,000 motor vehicle registrants and driver license applicants who come to its 300 nationwide offices daily.

We are thus looking for talented individuals to join us, whether seasoned professionals seeking a change of pace and direction or new graduates wanting to explore frontiers and pursue a fulfilling career.

Stradcom Corporation

<ul>
	<li>Consults and pairs with Business Systems Analysts to determine business requirements;</li>
	<li>Defines web application requirements;</li>
	<li>Analyzes, defines and documents system requirements;</li>
	<li>Develops, codes, tests, and debugs web-based applications and web sites;</li>
	<li>Writes and maintains functional and technical specifications;</li>
	<li>Develops complex software systems;</li>
	<li>Analyzes code for problem resolution and performance optimizations;</li>
	<li>Provides technical support to Customer Care personnel and responds to error reports, problems or questions;</li>
	<li>Monitors performance of applications and provides technical support as required;</li>
	<li>Meets service commitments and assigned deliverables;</li>
	<li>Generates reports as requested by clients;</li>
	<li>Participates in production validation and verification activities; and,</li>
	<li>Performs other job-related tasks that may be assigned by his superiors from time to time.</li>
</ul>

Web Applications Development Analyst

Company Description

Agent Image is a premier, privately held Web Design and Internet Marketing solutions company focusing on products and services for real estate professionals throughout the world.

Agent Image’s organizational culture is considered one of its keys to success and can be described as open, fast paced, casual and accountable (we expect all team members to perform at a high level). 

 
Job Description: 
 
Agent Image’s VIP Web Consultant is responsible for providing support to any Agent Image VIP clients and/or potential VIP clients through various channels such as phone call, email and/or slack. A VIP Web Consultant is also responsible for handling VIP clients that purchase AgentPro, Semi-Custom, ImagineStudio and True Custom website products.

 
A VIP Web Consultant should be able to handle customer inquiries and requests in a timely manner, identify the problems and offer solutions and recommendations that will improve clients’ websites. Additionally, a VIP Web Consultant must possess great interpersonal communication skills to better convey client requests to Agent Image’s production team. 
 
 
Job Responsibilities:

<ul>
	<li>Assist our clients through the website production process until their website is launched.</li>
	<li>Act as the bridge between our clients and the production team.</li>
	<li>Ensure the project remains within scope.</li>
	<li>Report the progress of projects to clients on a regular basis.</li>
	<li>Try to keep the project timeline within the approved schedule.</li>
	<li>Proactively make suggestions to clients on how to improve their online presence through industry best practices.</li>
	<li>Design the Homepage, Inner Pages, and Custom Requests in collaboration with the client</li>
	<li>Come up with not just aesthetically pleasing designs, but also designs that are functional and user friendly</li>
	<li>Must maintain excellent customer relationships.</li>
	<li>Assist in tracking web project issues and drive their resolution.</li>
	<li>Create project status reports and deliver status updates to clients and managers.</li>
	<li>Coordinate with our Los Angeles office by phone &amp; email.</li>
	<li>Anticipate errors in the projects prior to clients calling customer support or sales.</li>
	<li>Successful launch of projects with little to no tweaks from Quality Assurance.</li>
	<li>Be proactive in reviewing the websites for possible issues and revisions.</li>
	<li>Constantly answer phone calls to support Agent Image VIP clients and provide quality customer service and web consultations.</li>
	<li>Properly document customer’s request and issue related to any company product and services through different channels such as phone call, email and chat.</li>
	<li>Can identify issues, needs and requirements of customers and record it via case on company’s internal management system and handle it in a timely manner.</li>
	<li>Ability to utilize any internal and external resources to provide resolution and/or suggestions to enhance a client's website.</li>
	<li>Setting client’s expectations for turnaround time of services provided.</li>
	<li>Report or escalate issues to the production team and efficiently follow up on tasks to meet deadlines ensuring completion of due dates and cases.</li>
	<li>Establishes and maintains rapport with existing and potential clients to effectively promote product solutions based on client needs and budget.</li>
	<li>Must be well-organized, self-directed and able to multitask, understanding the importance of detailed professional-quality work.</li>
	<li>Meet the team metrics set by the Management</li>
	<li>Can adapt to sudden changes implemented by management.</li>
	<li>Share any information on how to handle unfamiliar or difficult customer concerns for the team’s efficient performance.</li>
	<li>Customer service driven.</li>
	<li>Understands and follows company processes and policies. 
	 </li>
</ul>

Kalibrr Job Search

Design Lead Web Designer

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Web Designer

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Graphic Designer

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Web Copywriter

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Jr SEO Web Developer

Web Applications Development Analyst

VIP Web Consultant | Customer Service | Remote