Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 733,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

Accenture in the Philippines

About the Role: As a Customer Service New Associate, you will be performing the following tasks on a daily:

<ul>
	<li>Provide brilliant customer service in response to a wide range of inbound customer queries and to achieve first time resolution wherever possible for the customer</li>
	<li>Resolve problems and issues in a professional manner and engage with customers to identify additional needs</li>
	<li>Ensure that customers are fully satisfied with the service provided and are offered value for money to build client’s reputation as a first-choice provider of media services</li>
	<li>Achieve challenging individual, team, and contact center targets</li>
</ul>

 

If you are interested to be part of our diverse community, you may drop by at our career hub every Monday – Friday (except holidays) from 9AM-3PM located at:

<ul>
	<li>San Nicolas, Ilocos Norte: G/F Valdez Center Bldg. A Venvi IT Park, San Nicolas Ilocos Norte.</li>
</ul>

Apply Now, Start ASAP as Customer Service Agent for Accenture Ilocos

UTAK POS (www.utak.ph) is one of Asia's leading Cloud POS + Inventory Management Fintech Start-ups, helping business owners manage their real-time sales, inventory, employee attendance, and much more, and all you need is a tablet and subscription! We even provide a FREE e-commerce platform, so they can take your business online and get your own website to start accepting orders and payments!

We're also an award-winning, proudly Filipino Fintech Start-up built from scratch in Manila to support MSMEs (Micro, Small, and Medium Enterprises) with affordable technology solutions like cloud-based POS (point of- ale) inventory, time attendance, and e-commerce software on an iPad/Tablet or phone. Our social mission and advocacy is to help local businesses grow, so they can create more jobs, which reduces poverty and supports the local economy.

We serve thousands of clients across the Philippines in industries as diverse as cafes, restaurants, food kiosks, franchises, milk tea stores, retail, services, pharmacies, spas, groceries, and sari-sari stores.

Our work culture is friendly, fun, entrepreneurial, and humble. We believe in continually training, rewarding, encouraging, and supporting every member of our team to realize their full potential and become the best version of themselves. If that sounds like a company you would be interested in working at, do come and join us!

UTAK POS

<ul>
	<li>Develop and execute data-driven marketing strategies for high-quality lead generation</li>
	<li>Understand business owner perspectives to craft compelling messages</li>
	<li>Ideate and create engaging monthly social media content, videos, and persuasive copies to maintain a strong online presence across platforms</li>
	<li>Implement SEO best practices to enhance online visibility</li>
	<li>Identify and target relevant audiences to optimize lead generation</li>
	<li>Build and expand page audiences and followers</li>
	<li>Optimize marketing budgets for cost-effective lead acquisition</li>
	<li>Plan and organize initiatives to boost brand awareness and conversions</li>
	<li>Track, analyze, and manage advertising campaigns and their results across various platforms</li>
	<li>Utilize metrics and data to monitor and adjust marketing strategies for maximum lead generation</li>
	<li>Conduct market research and stay informed about competitor positioning</li>
	<li>Oversee booth design and event-related tasks for expos and events</li>
	<li>Create and design various company materials such as decks, banners, infographics, brochures, flyers, etc.</li>
	<li>Assist in documenting team events and expos</li>
</ul>

Multimedia Marketing Associate

<ul>
	<li>Take on a leadership role by formulating and executing strategic plans in line with company objectives</li>
	<li>Develop and execute data-driven strategies for mall expansions and partnerships</li>
	<li>Cultivate relationships with various mall point persons for strategic expansion</li>
	<li>Collaborate with key contacts for mall hook-ups, including IT and mall teams</li>
	<li>Process incoming mall hook-ups and accreditations efficiently</li>
	<li>Support clients in their usage of the POS system within mall premises, addressing concerns as needed</li>
	<li>Ensure compliance with mall regulations and requirements</li>
	<li>Foster effective communication between UTAK POS and mall stakeholders</li>
	<li>Contribute to the growth of UTAK's accreditation in multiple malls</li>
	<li>Update and maintain trackers for accurate record-keeping</li>
	<li>Provide suggestions for process improvements to enhance efficiency</li>
</ul>

Mall Partnerships Specialist

Cast (Buri Technologies) is an e-learning startup that focuses on helping companies transition into e-learning using our content creation service and proprietary learning management system.

Content Creation - Our company assists learning organizations in the creation and design of e-learning content. Once the organization turns over the technical material, we handle both instructional design and the actual production of the e-learning content. We work with the technical expert to create a high quality online course.

Cast LMS - We provide a personalized learning management system that helps companies make easy to use asynchronous e-learning delivery possible on iOS, Android, and Web

Learn more about Cast here: https://castlms.com/


Cast LMS (Buri Technologies Inc.)

Cast LMS (Buri Technologies, Inc.) is an e-learning development startup that focuses on helping companies transition into e-learning using our content creation service and proprietary learning management system.

Our team is one of the few development houses in the country that have won educational technology awards abroad. We are looking for individuals who seek challenges and aspire to change the Philippine e-learning landscape by helping organizations build their training materials for the future and build software products that can help educators all over the country. We seek a creative and imaginative Instructional Designer who will be responsible for developing engaging and effective course scripts for our e-learning programs. This role requires a combination of creativity, strong writing skills, and a deep understanding of instructional design principles to create impactful learning experiences.

We are a completely remote company but we have an office in Quezon City.

Responsibilities:

<ul>
	<li>Write engaging and effective multimedia scripts for audio, video, and interactive elements.</li>
	<li>Develop comprehensive curriculum plans and outlines based on the provided learning requirements.</li>
	<li>Create assessments aligned with course objectives to measure learning outcomes.</li>
	<li>Collaborate with the creative team in developing innovative e-learning materials.</li>
	<li>Refine course scripts based on feedback from SMEs and stakeholders and ensure content is accurate, clear, and concise.</li>
	<li>Mentorship and training in instructional design will be provided.</li>
</ul>

Instructional Designer | Writer for Learning | Work from Home

<ul>
	<li>Take on a leadership role by formulating and executing strategic plans in line with company objectives</li>
	<li>Set and ensure the reach of relevant team KPIs to help maintain excellent performance </li>
	<li>Develop and execute data-driven strategies for high-quality after sales support</li>
	<li>Provide live chat support and troubleshooting to clients in group chats, SMS, emails, etc.</li>
	<li>Address inquiries, concerns, and tech issues related to the POS system, hardware, and more</li>
	<li>Prioritize both speed and quality of responses while aiming for effective resolutions</li>
	<li>Handle phone calls when necessary to ensure comprehensive client support</li>
	<li>Act as a liaison between clients and our internal teams, effectively conveying client needs</li>
	<li>Collaborate with cross-functional teams to address and resolve client concerns</li>
	<li>Continuously improve template messages for efficiency and consistency</li>
	<li>Help create one-page guides, tutorial videos, and other materials to address common inquiries and enhance client self-service options</li>
	<li>Utilize client feedback to suggest improvements to our products and services</li>
	<li>Update trackers to maintain accurate records of client interactions, resolutions, as well as KPIs</li>
	<li>Disseminate product updates and important information in client group chats</li>
	<li>Assist in onboarding potential new accounts referred by existing clients or related contacts</li>
	<li>Identify upselling opportunities and contribute to customer expansion efforts</li>
</ul>

Head of After Sales and Customer Success

<ul>
	<li>Provide live chat support and troubleshooting to clients in group chats, SMS, emails, etc.</li>
	<li>Address inquiries, concerns, and tech issues related to the POS system, hardware, and more</li>
	<li>Prioritize both speed and quality of responses while aiming for effective resolutions</li>
	<li>Handle phone calls when necessary to ensure comprehensive client support</li>
	<li>Act as a liaison between clients and our internal teams, effectively conveying client needs</li>
	<li>Collaborate with cross-functional teams to address and resolve client concerns</li>
	<li>Continuously improve template messages for efficiency and consistency</li>
	<li>Help create one-page guides, tutorial videos, and other materials to address common inquiries and enhance client self-service options</li>
	<li>Utilize client feedback to suggest improvements to our products and services</li>
	<li>Update trackers to maintain accurate records of client interactions, resolutions, as well as KPIs</li>
	<li>Disseminate product updates and important information in client group chats</li>
	<li>Assist in onboarding potential new accounts referred by existing clients or related contacts</li>
	<li>Identify upselling opportunities and contribute to customer expansion efforts</li>
</ul>

Live Chat Support

August 99 is a company of startups with 25 years experience and expertise in the world of tech and digital. We help other businesses succeed through the use of cutting-edge technology and innovative strategy. We also offer a suite of web-based digital products for clients world-wide: full web design, internet marketing, content creation, and app development.

Going beyond startups, we also believe in empowering individuals to excel in their chosen careers. August 99 fosters an exciting collaborative working environment that encourages our people to go beyond their job descriptions and achieve more. It’s all a part of our core values: dare something worthy, find your awesome, and earn your beef!

August 99 is part of Venture Studio 12 (VS12). Learn more about VS12 and its global companies and brands at vs12.com.

August 99, Inc

We are looking for a talented paralegal who will support in-house legal counsel for a focus on business registration services. August 99 is a startup incubator. Its sister company, Loft Spaces, provides business services. This role will help businesses and startups register, operate, and renew business licenses, permits, and contracts in Metro Manila.

You will be involved in the documentation for partnerships and legal transactions. Your main goal is to ensure that all documents are in order, checklists are completed, and comply with government requirements.

Your Responsibilities:

<ul>
	<li>Preparing and or assisting in drafting of corporate legal documents such as affidavits, contract, memoranda, and other corporate documents</li>
	<li>Coordinate with government agencies and Legal Counsel for legal/litigation/compliance matters</li>
	<li>Administer business permit registration for sole proprietorship, domestic and foreign corporations</li>
	<li>Draft and file court and legal documents, such as, but not limited to, memorandum of agreement, non-disclosure and data sharing agreements, company policies</li>
	<li>Conduct research on relevant laws, regulations, and legal articles</li>
	<li>Assist the Executives or Finance Manager in securing government permits and licenses, registration of companies with SEC and BIR and coordinate with lawyers regarding corporate and litigation matters</li>
	<li>Responsible for the timely submission of all legal documents and regulatory compliance requirements</li>
	<li>Guide management on regulatory and compliance issues to ensure compliance with legal regulations</li>
	<li>Evaluate new business partnerships with vendors and subcontractors</li>
	<li>Assist in representing the company in legal proceedings</li>
	<li>Assist in overseeing the company’s policy and position on legal matters</li>
</ul>

Paralegal | Onsite

Remedy is a dermatology technology company focused on treating acne, which is one of the most common skin conditions worldwide. Remedy seeks to be the trusted innovative acne solution.

Founded by tried and tested professionals in dermatology and tech, we are grounded in experience, expertise and continued innovation in the marriage of both fields.

We pride ourselves in developing reasonably priced high quality dermatological solutions, because we believe that everyone deserves long- lasting confidence in themselves.

Remedy Skintech, Inc.

As a Clinic Manager, you will be responsible for leading the efficient operational delivery of advanced skin solutions that work within the clinic. You will manage every aspect of the day to day clinic operations, ensuring the highest quality of service is provided for patients, whilst driving sales and improving staff performance.

Key Responsibilities:

<ul>
	<li>To lead, motivate and manage clinic staff to encourage a high performing team – Appraise, encourage and support clinic staff – Ensure all staff are trained effectively and manage performance/conflict where necessary.</li>
	<li>Deliver industry leading customer service that takes us from “Good to Great”</li>
	<li>Develop and maintain a customer focused culture within the clinic that delivers high standards of service and creates long term relationships with clients.</li>
	<li>Manage client expectations by reporting and managing all client complaints in line with company protocol where necessary</li>
	<li>Effective staff rotating - Ensuring we have the right people in the right place at the right time enabling full clinic optimisation. Using every possible opportunity to facilitate clinic efficiency</li>
	<li>P&amp;L management, taking every opportunity to minimize costs and maximize revenue – Review and analyze clinic financial performance vs target against clinic/company ebitda.</li>
	<li>Plan and implement stock control to maximize sales and minimize any stock loss</li>
	<li>Ensure all organizational audit, policies and protocol standards are met at all times</li>
	<li>Ensure continual review of administration and operational procedures within clinic to certify full health and safety within clinic while increasing the efficiency and effectiveness of the clinic</li>
</ul>

Clinic Manager

As a Clinic Manager, you will be responsible for leading the efficient operational delivery of advanced skin solutions that work within the clinic. You will manage every aspect of the day to day clinic operations, ensuring the highest quality of service is provided for patients, whilst driving sales and improving staff performance.

Key Responsibilities:

<ul>
	<li>To lead, motivate and manage clinic staff to encourage a high performing team – Appraise, encourage and support clinic staff – Ensure all staff are trained effectively and manage performance/conflict where necessary.</li>
	<li>Deliver industry leading customer service that takes us from “Good to Great”</li>
	<li>Develop and maintain a customer focused culture within the clinic that delivers high standards of service and creates long term relationships with clients.</li>
	<li>Manage client expectations by reporting and managing all client complaints in line with company protocol where necessary</li>
	<li>Effective staff rotating - Ensuring we have the right people in the right place at the right time enabling full clinic optimisation. Using every possible opportunity to facilitate clinic efficiency</li>
	<li>P&amp;L management, taking every opportunity to minimize costs and maximize revenue – Review and analyze clinic financial performance vs target against clinic/company ebitda.</li>
	<li>Plan and implement stock control to maximize sales and minimize any stock loss</li>
	<li>Ensure all organizational audit, policies and protocol standards are met at all times</li>
	<li>Ensure continual review of administration and operational procedures within clinic to certify full health and safety within clinic while increasing the efficiency and effectiveness of the clinic</li>
</ul>

Remedy is looking for a strategic leader with strong communication skills to join us as our PR Manager. As PR Manager, you will lead the development and execution of PR campaigns for Remedy, ensuring alignment with the company's vision and objectives.

Public Relations

<ul>
	<li>Lead PR Campaign Development: Spearhead the creation and execution of PR campaigns across all treatment and product lines, ensuring alignment with brand vision and business objectives.</li>
	<li>Craft Our Story: You’ll be the architect of our brand’s narrative. Whether it’s a press release, a blog post, or a speech, you’ll make sure our story is told in a way that feels authentic and resonates with our audience.</li>
	<li>Strategize and Implement PR Programs: Develop, implement, and manage comprehensive public relations programs that support the company’s goals, ensuring timely and effective execution of campaigns and event logistics.</li>
	<li>Key PR Contact: Serve as the primary day-to-day contact for the PR team, facilitating seamless integration of campaign strategies and Always On ideas through meticulous planning and execution.</li>
	<li>Story Promotion and Publicity: Proactively seek out and promote stories that enhance Remedy’s reputation, pursuing media opportunities that align with our brand.</li>
	<li>Stakeholder Relationship Management: Build and maintain strong relationships with internal stakeholders, media partners, and other key contacts, managing their profiling and ensuring positive coverage.</li>
	<li>Metrics Analysis: Analyze PR metrics to evaluate the effectiveness and value of campaigns, using data-driven insights to refine future strategies.</li>
	<li>Leadership Communication: Communicate the outcomes and impact of media relations initiatives to company leadership, ensuring transparency and strategic alignment.</li>
	<li>Cross-Department Coordination: Work closely with internal departments, providing PR consultation and support to ensure that their goals align with overall campaign objectives.</li>
	<li>Team Mentorship: Provide mentorship to PR team members, equipping them with the skills and knowledge needed to develop effective PR campaigns and navigate diverse media landscapes​</li>
</ul>

Influencer Marketing

<ul>
	<li>Media Communication and Influencer Strategies: Plan, develop, and execute media communication strategies and influencer marketing programs aligned with the company’s business objectives.</li>
	<li>Leadership and Oversight: Lead Key Online Leaders and manage all influencer operations to ensure consistent and impactful influencer engagements.</li>
	<li>Performance Analysis and KPI Setting: Analyze the performance of influencer marketing efforts and set clear KPIs to meet monthly, quarterly, and yearly targets, ensuring continuous improvement and accountability.</li>
	<li>Revenue Contribution and Budget Management: Implement strategic tactics to enhance influencer marketing contributions to revenue, overseeing project budgets and ensuring financial efficiency in all influencer-related initiatives​.</li>
</ul>

Agency Coordination

<ul>
	<li>Local Agency Coordination: Coordinate with local agencies to manage monthly and per-campaign costs, ensuring efficient allocation of resources and comprehensive post-event reporting to evaluate success and areas for improvement.</li>
	<li>Press Releases and Media Materials: Collaborate with partner agencies or internal copywriting teams to prepare and distribute press releases and media materials to local, regional, and national media outlets, ensuring consistent and effective communication of brand messages</li>
</ul>

Crisis Management

<ul>
	<li>Lead in resolving brand issues and crises</li>
</ul>

PR Manager

Lately, everything needs analytics, and LENA is a Philippine start-up that provides just that. We provide personalized end-to-end data solutions to both leaders of industries and to SMEs that are looking for an edge -- whether that is in data collection, data storage, data analytics, AI, data science or data strategy! Our objective goes beyond delivering solutions, but to enable clients to appreciate, learn, and integrate data-driven techniques and analytics for their organizations.
As part of our goal to enable transformation through data, we are looking for future leaders who are looking to improve themselves, and are excited to shape individuals, organizations, and even societies. As a LENA employee, you will be both an analytical and creative engineer who is able to grasp user needs, work together to create impactful solutions, and communicate business outcomes.

LENA is the trade name of Twelve Baskets Analytics, Inc.

--- COMPANY VALUES ---
PASSION FOR LEARNING AND INNOVATION
We appreciate the fact that everyone knows something others do not and no one knows everything they need to know. We learn from ourselves and one another. We practice an attitude of teaching and learning to grow as a team.
We value the journey of finding new and better ways of doing things. We continuously develop works of quality and innovate better practices.

WE AS A TEAM
We promote smart ideas and good collaboration working as a team. We understand and accept the value of feedback, listening, and following. We manage and lead our work in a manner that benefits everyone. We initiate and participate in developing ourselves, our work, our customers, and our workplace.

ENGINEERING AND ENTREPRENEURSHIP
We believe that our work must create value for our customers and ourselves. We approach each day with the initiative to solve business problems smartly and to automate as much as we can.

LENA - Lately, Everything Needs Analytics

We are looking for bright and talented Data Scientists to join our dynamic team here at LENA.

As a Data Scientist, you are responsible for managing data-related development pipelines. You will design and develop data science projects, review data-related code, and research on data packages.

Specifically, you may be tasked to perform the following:

<ul>
	<li>Designing data solutions with clients;</li>
	<li>Researching and understanding packages and technologies related to data science;</li>
	<li>Developing data solutions for internal or client use; and</li>
	<li>Managing data solutions development and improvement.</li>
</ul>

 

As part of a new team, you will help lay the culture and technical foundation for the team. You will enjoy growth opportunities working alongside a team that encourages intellectual excitement and a startup working environment. You will have the opportunity to bring your skills to the next level and acquire new ones along the way.

Data Scientist

We are looking for bright and talented Power BI/Data Visualization Engineers to join our dynamic team here at LENA.

As a Power BI/Data Visualization Engineer, you are responsible for building and supporting Power BI reports for our clients as a standalone solution or part of a larger project.

Specifically, you will perform the following:

<ul>
	<li>Designing and working with data engineers for appropriate data formats to be used in Power BI;</li>
	<li>Working with data analysts to drive the delivery of data insights utilizing Power BI;</li>
	<li>Implementing data pipelines within the Power BI ecosystem; and</li>
	<li>Creating reports, conducting presentations to internal and client stakeholders, and developing telemetry tools for automated monitoring.</li>
</ul>

As part of a new team, you will help lay the culture and technical foundation for the team. You will enjoy growth opportunities working alongside a team that encourages intellectual excitement and a startup working environment. You will have the opportunity to bring your skills to the next level and acquire new ones along the way.

Power BI | Data Visualization Engineer

LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."

Our company culture revolves around excellence, family and community, cooperation and sharing.

LeapFroggr Inc.

About Us

SeriousMD is a HealthTech startup that operates the largest practice management application in the Philippines accompanied by NowServing, a platform connecting Doctors and Patients as well as providing healthcare services to Filipinos everywhere. Together, SeriousMD &amp; NowServing is an end-to-end healthcare platform and our sole mission is to improve healthcare through technology. Our team culture revolves around excellence, a sense of family, cooperation, and sharing.

About the Role

As a Senior Architect, you will be working as part of our Product Team in designing software solutions for our healthcare products.

<ul>
	<li>Design software solutions to integrate systems from 3rd party vendors and various stakeholders</li>
	<li>Able to effectively communicate design solutions to stakeholders the team</li>
	<li>Work with a cross-functional team to deliver the best consumer experience possible</li>
	<li>Lead a team of developers from backend to frontend systems</li>
	<li>Responsible in leading the team in locating and directing resolutions for critical issues related to hardware and software system</li>
	<li>Experienced in working with monolithic and microservices architectures</li>
	<li>Experienced with working SQL Databases with MSSQL Server as a plus</li>
	<li>Familiarity with NoSQL databases using MongoDB and LevelDB is a plus</li>
	<li>Familiarity with Nodejs, Typescript, C#, ASP.NET and ASP.NET Core is a plus</li>
	<li>Familiarity with VueJS and ReactNative is a plus</li>
</ul>

Software Architect

Established in 1996, Credit Pilipinas, Inc. has thrived for more than 25 years providing financial services and advice to Filipinos in Metro Manila and surrounding areas. We pride ourselves in delivering fast and convenient tailor-made solutions to all our clients.

Credit Pilipinas, Inc. is dedicated to bringing financial inclusion to all Filipinos. To do this, we’re looking for the best people to join us. In our 25+ years as a company, we’ve learned that the secret to success is the team we’ve built and continue to build. Above all, we look for those who embody our core values – honesty, integrity, teamwork, and professionalism.

Come join our family, and make a difference in the world.

Credit Pilipinas, Inc.

<ul>
	<li>Create and maintain relationships with clients, business partners, vendors, etc... - you will be one of their first points of contact!</li>
	<li>Manage inquiries through phone, social media, and email.</li>
	<li>Keep detailed records.</li>
	<li>Draft documents and contracts.</li>
	<li>You will train under different departments.</li>
	<li>Be a dynamic part of the team, as a small company - you'll wear different hats and have the opportunity to really learn the business inside out!</li>
</ul>

MS Office

Record Keeping

Customer Service

Office Trainee

We're looking for someone energetic and excited to work and learn in our team!

As a Operations Associate, you will:

<ul>
	<li>Meet and maintain our relationships with new and existing clients - you will be their point person!</li>
	<li>Prepare reports covering clients' backgrounds and highlighting crucial details that can make or break an application. These reports will be openly discussed with with upper management.</li>
	<li>Work closely with other departments (including Finance, Accounting, Legal, Marketing) as clients pass from one stage to next in the application process.</li>
	<li>Be a dynamic part of the team, as a small company, you'll wear different hats and have the opportunity to really learn the business inside out!</li>
	<li>Please note that this is not a work from home position since we value in person discussion and collaboration.</li>
</ul>

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