We are fast growing US based healthcare BPO supporting medical groups, dental groups, diagnostic laboratories, urgent care centers and other ancillary health care providers. Join us now and become one of our leaders as we continue to grow.

Vision:
To improve healthcare delivery by placing the needs of both providers and patients at the forefront and delivering exceptional customer service

Mission:
To provide world class customer service, that drives efficiency and progress within the healthcare system, by working together in a culture of continuous improvement and innovation

Values:
Transparency
Honesty
Accountability
Trust
Responsibility
Efficiency
Adaptability
Innovation
Respect

Vector Outsourcing Solutions Phils., Inc.

<ul>
	<li>Work with operations managers, team leads, staff to document existing work flow.</li>
	<li>Document tasks and responsibilities of team members.</li>
	<li>Work with the QA analytics team to maintain a list of reports that track team success metrics, KPIs, frequency of generation and dissemination.</li>
	<li>Work with Process QA managers to document optimized work flow.</li>
	<li>Document and update standard operating procedures (SOP).</li>
	<li>Determine the clearest and most logical way to present information for easy comprehension of process work flows.</li>
</ul>

Technical Writer

<ul>
	<li>Lead a team of medical coders providing guidance, mentorship and support to ensure high quality work while promoting a collaborative and high-performing work environment.</li>
	<li>Manage medical coding projects.</li>
	<li>Conduct client's medical coding reviews and audit to identify coding errors and areas of improvement. Provide recommendations and updates as needed.</li>
	<li>Develop and document QA processes specific to coding ensuring compliance with industry standards and best practices.</li>
	<li>Communicate medical coding issues with the appropriate team and identify solutions to coding issues and discrepancies.</li>
	<li>Collaborate with other teams and managers to ensure integration of coding processes to improve overall billing efficiency and accuracy.</li>
	<li>Perform special projects and other duties as requested.</li>
</ul>

Coding QA Manager

The Dental Insurance Eligibility Verifier will be part of the Dental Insurance Billing/Collections Team, that provides services such as billing, collections, and payments posting for Dental clinics/service providers in the United States.

<ul>
	<li>Confirm dental insurance eligibility via web portal, fax back, phone call.</li>
	<li>Gather patient eligibility for specific Dental Procedures, including coverage percentages, history, frequency limitations, billing guidelines</li>
	<li>Enter eligibility information in the Dental clinic's Practice Management System.</li>
	<li>Work with the Dental clinic real time to verify eligibility of walk-in patients and specific diagnosed procedure(s).</li>
</ul>

Dental Insurance Eligibility Verifier

<ul>
	<li>​​​​Develop and deliver comprehensive training programs in the following areas:</li>
</ul>

a. Dental Anatomy

b. Dental Procedures

c. Dental Billing

d. Insurance Verification

e. Dental Billing Software

f. Dental Insurance and Revenue Cycle Management

<ul>
	<li>Evaluate trainees' performance and give feedback based on learning outcomes</li>
	<li>Create training modules such as PDFs, videos, and presentations</li>
	<li>Assist in running different training programs in the dental billing department</li>
	<li>Assist learners with hands-on activities with different dental billing software</li>
</ul>

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Technical Writer

Coding QA Manager

Dental Insurance Eligibility Verifier

Trainer