ABOUT US 
 
Norde International Distributors is Making Digital Happen.
 
Located in Quezon City, Philippines, the company was established in 2005 and has become the leading distributor of digital graphic solutions in the country. Throughout its more than a decade history, Norde has been associated with continuous innovation and revolutionary technology.
 
The company collaborates with global partners who possess cutting edge machineries, highly developed skills and certified processes that strengthens business.
 
Norde International provides exceptional state-of the-art digital print solutions to a broad array of industry segments covering general commercial printing, labels, packaging, signages, displays, finishing, direct to garment, design, manufacturing, engineering, and 3D technology.
 
The company aims to bring forth progress and innovation to its clients. It targets to bring great opportunities that can provide sustainability and progress.
 
Norde International Distributors continuously go beyond expectation as it make digital possibilities happen
 
MISSION
We empower our customers to be the most successful they can be in their respective industries by improving their product development and production processes. We do this by: 

+ Delivering great service through our people and processes 
+ Offering relevant solutions through our technologies and innovation 
+ Creating and nurturing mutually beneficial partnerships through commitment and integrity 

VISION
To be the overwhelming partner-of-choice in our target segments through our market leadership, world class products, and industry-leading after-sales services. 

ONE NORDE. ONE TEAM.

Norde International Distributors (QL Development, Inc.)

Job summary: 

Provides technical assistance off-site and onsite by assisting in site preparation, installation, repairing, and troubleshooting various machines. 

 

Duties &amp; Responsibilities: 

<ul>
	<li>Providing remote and on-site technical support </li>
	<li>Providing client support by guiding and training their equipment operators on machine technicalities and proper operation </li>
	<li>Analyzing the client site where the machine will be situated relative to the requirement of the machine/equipment that will be installed (electricity, building details, etc.) </li>
	<li>Assisting the clients in achieving the color stability of their printer </li>
	<li>Updating the customer from time to time on the mandatory software upgrade and the benefits of a new machine (if any) / spare parts/ consumables features </li>
	<li>Supporting the customer together with the Segment Solutions Architect about their printing ideas, and machine-related inquiries to improve the quality and volume of their production </li>
	<li>Collaborating and coordinating with Account Managers (AMs) in assisting clients with their specific printing requirements and recommending technical troubleshooting as the need arises </li>
	<li>Ensuring that all customer service escalations will be solved within the assigned period </li>
	<li>Sending a summary of the troubleshooting report and a picture of defective parts to our principal for claiming SP and defective consumable </li>
</ul>

Field Service Engineers – Manila

Autohub GROUP is a synergy of automotive dealerships, distributorships and car service companies composed of Ford, Nissan, Hyundai, Mazda, Foton, Changan, Ssangyong, Geely, MINI, Rolls Royce, Lotus, Pagani, Vespa, and Triumph. It also sets up the Autohub Institute of Technology which caters to Automotive Servicing NCI and NCII. Renthub for car rentals, Nexthub for car repair services, Painthub for automotive body and paint, ACCS and VKool for car parts and accessories. 

Autohub Group of Companies, Inc. is a registered business under the Securities and Exchange Commission on July 19, 2007, with its corporate office at Block 15, Ford Global City Building, Rizal Drive, Bonifacio Global City, Taguig. Its primary function is to manage the different dealerships/brands indicated above. It is headed by its President and Dealer Principal, Mr. Willy Q. Tee Ten. 

Autohub is your One-Stop-Auto Shop! Its product range consists of high-end to entry level vehicles (i.e. passenger cars, SUV’s, pick-ups, 4-6 wheeler cab and chassis trucks and motorcycles), genuine and aftermarket parts and accessories, and car care products.  

Autohub is equipped with the world’s finest machines, as well as highly trained, qualified sales and service personnel, to provide its clientele with all their vehicle requirement’s needs while maintaining excellent customer satisfaction through efficient and quality customer oriented programs and the centralization of its group sales and service activities.

VISION – to be the preferred Automotive Group for innovative solutions, quality products and reliable services.

MISSION – to provide comprehensive automotive products and services through synergy that would ensure complete customer satisfaction and best interest of all stakeholders.


Autohub Group of Companies, Inc.

<ul>
	<li>Assists internal and external customers with parts requests to ensure that the correct parts obtained the first time.T</li>
	<li>Identifying correct parts and preparing for order as per requests.</li>
	<li>Assist in the operations of the parts department by maintaining and tracking parts order and quotations.</li>
</ul>

Parts Counterperson I Ford Otis, Manila

The Ateneo de Manila University (Ateneo) is one of the leading universities in the Philippines. More than 150 years in existence, the Ateneo has grown into a major Jesuit institution. Officially it became a university in 1959. It offers over 100 academic degree programmes. 

Ateneo offers Basic Education (Grade School, Junior and Senior High School). In addition, the Loyola Schools (college) is made up of four schools (Social Sciences; Humanities; Science and Engineering; and Management) that offer graduate and undergraduate degrees, with a total enrolment of about 10,000 students per year. The Ateneo has 4 professional schools located in 3 campuses in Quezon City, Makati City and Pasig City (Business; Government; Law; and Medicine and Public Health), with about 4,000 professional postgraduate students. 

It has an array of research centres, 11 of which are recognized as Centres of Excellence by the Philippine Commission on Higher Education. In addition to a European Studies Programme, it has a Centre for Asian Studies that fosters comparative research on East and Southeast Asia. 

The Ateneo has 207 partnerships with universities around the world (82 in Europe, 87 in Asia, 11 in Australia and New Zealand, and 27 in North and South America) and is a member of the ASEAN Universities Network and 3 other international university networks. The Ateneo’s Rizal Library is the most advanced in the Philippines with over 307,000 titles in its collection and online access to most major academic journals.

Ateneo de Manila University

Summary of Work Activities and Responsibilities:

The HR/OD Client Partner Officer III assists the organization operate at its optimum by ensuring that client concerns are properly attended to, queueing process is managed, trends are analyzed, and recommendations to improve current ways of proceeding are coordinated with the different HR offices and pertinent stakeholders. The position shall serve as a liaison between the HR and the assigned client unit.

Main Duties and Responsibilities: 

I. Client Partnership Engagement 

<ul>
	<li>Keeps abreast with trends and changes happening in and outside the University and determines how it affects the HR Cluster, and contributes to the overall employee engagement and experience. 
	<ul>
		<li>Keeps abreast of the latest HR/OD practices, labor regulations, and professional requirements that affect academic cluster and University employees. </li>
		<li>Benchmarks against industry and general community methods and practices to measure and recognize the different levels of engagement at an organization level and at a team-level.</li>
	</ul>
	</li>
	<li>Works towards improving HR/OD systems in support of the academic and the administrative clusters’ realities and plans, and how it translates to the experience of the employees and leaders working in the University. 
	<ul>
		<li>Understands and addresses unit and employee needs, providing proactive solutions that meet present and long-term needs, and monitors progress of project plans and deliverables. 
		<ul>
			<li>Partners with leaders and employees, coaching and supporting them on issues related to team dynamics, working conditions, change management, and performance effectiveness. </li>
		</ul>
		</li>
		<li>Assists the cluster’s leadership team and the HR offices in determining their HR/OD requirements, creating programs to address the needs of the cluster and the community, and identifies successes and areas for improvement, achievement of set organization and HR goals. 
		<ul>
			<li>Liaises with clients for their HR/OD-related concerns and requirements and recommends new systems and technologies for possible improvements in the efficiency and accuracy of work processes.. </li>
			<li>Reviews programs to check on our working conditions as it affects how employees connect with the University, the work they perform, and the interactions they have with their colleagues. </li>
		</ul>
		</li>
		<li>Assists the cluster’s leadership team and the HR offices in creating programs to address the HR/OD needs of the assigned cluster, and in applying new systems, technologies and policies for possible improvements in the efficiency and accuracy of work processes to meet the present realities. 
		<ul>
			<li>Coaches and supports leaders and colleagues with issues related to work challenges, change management efforts, and managing performance effectiveness with the goal of improving work relationships, building morale, and increasing productivity and boosting employee retention. </li>
		</ul>
		</li>
	</ul>
	</li>
</ul>

II. Section Support 

<ul>
	<li>Monitors metrics and quality measures with the assigned cluster/school leadership team to determine the academic cluster’s HR/OD initiatives’ progress by regularly checking, monitoring, and evaluating the progress and achievement of agreed deliverables and timelines. </li>
	<li>Assists in conducting studies and audits policies, systems, processes, and programs with employee engagement and experience in mind. </li>
	<li>Assists in designing and implementing data gathering and evaluation methods and processes in line with assessing and improving the Section’s programs, processes, and systems.</li>
</ul>

III. Performs other office-related tasks as may be assigned by immediate supervisor or authorized representative.

HR Business Partner

Summary of Work Activities and Responsibilities

Under the supervision of the Training Services Group Head, the Training Associate manages the In-House courses, certifications and diploma programs of the Center; provides direct, close-in support to Resource Persons before and during the actual training conduct.

Main Duties and Responsibilities

I. Training Management Role 

<ul>
	<li>Serves as Training Associate carrying out training cycle tasks (pre, during, post) such as but not limited to the following:</li>
	<li>Pre-Training
	<ul>
		<li>Coordinates with Program Sales and Marketing Group for pre-training requirements for each In-House accounts, courses, certifications and diploma programs, i.e. participants profile, venue, reports, etc. </li>
		<li>Coordinates and assists the Resource Persons and In-House partners on the requirements of the course, certification and program, i.e. Canvas requirements, materials, quizzes/exam, preparations, room and equipment set-up, supplies requests, etc. </li>
		<li>Prepares attendance and program orientation slides, IDs, attendance and evaluation link/QR code, cash advance, etc. needed for In-House accounts, courses, certification and diploma programs. </li>
	</ul>
	</li>
	<li>During-Training
	<ul>
		<li>Set up registration area, assists in class venue preparations on the logistical requirements of the course. </li>
		<li>Presents the program orientation slides emphasizing the school policies and regulations. </li>
		<li>Monitors participants’ attendance and engagement by providing support to both resource person and participants. </li>
		<li>Manage communication and course requirements to and from participants, In-House partners and Resource Persons. </li>
		<li>Takes class pictures and coordinates with Training team for picture layout, developing and delivery. </li>
		<li>Consolidate submissions of participants and send them to the Resource Person for grading. </li>
		<li>Encode/Set-up course, certification exam questions and answers on Canvas and serves as proctor/support during examinations in Zoom. </li>
		<li>Secures equipment and supplies used after each In-House accounts, courses, certifications and diploma programs. </li>
	</ul>
	</li>
	<li>Post-Training
	<ul>
		<li>Monitors status of post-program evaluation, submission for grading of Resource Person and updates the Records Officer once grades are received. </li>
		<li>Prepares course evaluation summary, actual expense report and summary report required by the In-House partners (as needed).</li>
		<li>Arrange and organize graduation ceremonies and documentations. </li>
		<li>Check the accuracy and issuance of documentations according to the timeline and standards of the Center. </li>
	</ul>
	</li>
</ul>

II. Performs other work-related tasks as may be required by the Immediate Supervisor and/or authorized representative.

Training Associate | Ateneo Graduate School of Business Center for Continuing Education

Under the supervision of the Investment Director, the Investment Head monitors the current investment portfolios of the University, ensuring its adherence to the investment policies and financial risk management guidelines, and executing short-term investments. The position also serves as the liaison between the University and the external investment partners.

Main Duties and Responsibilities:

Management of Investment Portfolios

<ul>
	<li>Provides regular performance reports about investment matters needed for decision-making.
	<ul style="list-style-type: circle;">
		<li>Tracks, records, analyzes and reports the performance of the investment portfolios.</li>
		<li>Computes and analyzes the performance of the benchmarks and the individual portfolios’ returns generated by the portfolio managers.</li>
		<li>Identifies potential risk areas and provides recommendations on how to address current and emerging concerns.</li>
		<li>Provides recommendations to balance the liquidity requirements of the University and the attainment of investment goals.</li>
	</ul>
	</li>
	<li>Maintains data on benchmark performance and fund performance, ensuring that information is available to provide an accurate and up-to-date picture of the University’s investment status.
	<ul style="list-style-type: circle;">
		<li>Monitors the domestic and foreign portfolio managers’ adherence to portfolio guidelines and investment instructions, observance of asset allocation limits and allowed ranges, and compliance with the benchmarks of portfolios with discretionary mandates, such as Ateneo Consolidated Fund (i.e., ADMU and the other Ateneo schools), ADMU Retirement Fund, ADMU Fiduciary accounts; Ateneo Scholarship Foundation, Inc., and Jesuit Philippine Province portfolios (Isabela Cultural Corp.); and brokerage (directional) mandates, such as Ateneo Consolidated Fund, ADMU Retirement Fund, Ateneo Scholarship Foundation, Inc., and Jesuit Philippine Province.</li>
		<li>Monitors the credit and investment exposures of the portfolios to stay within approved limits.</li>
		<li>Monitors the investment performance of the various portfolios, whether discretionary mandate or brokerage (directional) mandate, vs. portfolio benchmarks.</li>
	</ul>
	</li>
	<li>Prepares the written instructions, for the signature of the authorized signatories, regarding the implementation of investment strategies.</li>
	<li>Recommends participating in new issues of discretionary asset classes and allocates the amount of participation among the various accounts.</li>
	<li>Prepares and/or reviews the Powerpoint presentation material on investment performance presented to the relevant committees of the Ateneo Consolidated Fund, ADMU Retirement Fund, ADMU Fiduciary accounts, Ateneo Scholarship Foundation, Inc., and Jesuit Philippine Province.</li>
	<li>Prepares financial models regarding the University’s future plans and projects, under the direction of the VP for Finance / Treasurer.</li>
	<li>Attends to the account update documentation of the investment accounts.</li>
	<li>Serves as the point person between the University and the portfolio managers in arranging and scheduling the regular portfolio review meetings.</li>
</ul>

Investment Opportunites

<ul>
	<li>Sources and evaluates investment opportunities, including those referred/proposed to the University by the portfolio managers, and makes the necessary recommendations.</li>
	<li>Prepares recommendations to establish credit or investment limits for new issuers, or increase the credit or investment limits of existing issuers.</li>
</ul>

Performs other duties that may be assigned by the immediate supervisor/s or by the Vice President for Finance and Treasurer

Investment Head

Summary of Work Activities and Responsibilities

 
Under the supervision of the Program Sales and Marketing Head, the Marketing Assistant assists in planning and executing marketing initiatives to promote the different programs of the CCE and all its Business Units (e.g., PO, IP, Ateneo BAP Institute of Banking [AB-IB], Le Cordon Bleu Ateneo de Manila [LCBA], Institute for Digital Enterprise [IDE], CU/Academies/Special Projects), liaising with stakeholders, and identifying marketing trends and opportunities for innovation.

 

Main Duties and Responsibilities

I. Marketing Support

Facilitates in-house production of marketing materials

Prepares basic designs of marketing and graphic materials (e.g., brochures, catalogues, calendars, signages, posters, invitations, etc.), and coordinates with relevant CCE units for design conceptualization, timeline, and other relevant matters

Updates materials regularly to ensure accurate and timely release of information 

Drafts presentation materials and other basic graphic design requirements for the Center, for the approval of the Program Sales and Marketing Head

Prepares and disseminates communication materials across all channels/platforms (e.g., social media, digital/bulletin boards, etc.) and updates information regularly or as needed

Coordinates closely with the University Marketing and Communications Office (UMCO) to ensure compliance with University directives, protocols, and branding guidelines related to communication

Keeps abreast of marketing and communication trends, best practices, policies, procedures or new technology and assesses potential opportunities for integration into the Center’s current practices

II. Events Management and Administrative Support

Implements in/egress arrangements for internal and external events (e.g., setting up of venue, manning registration, etc.)

Handles the photo documentation of in-house events and other CCE activities

Maintains database of existing partners and event sponsors 

Assists in processing financial requirements for events

Canvasses and requests for quotations for event supplies and services

Prepares summary of quotations, for review and approval of the Program Sales and Marketing Head

Processes payments for supplies and services based on received sales invoices/ statements of accounts 

III. Performs all other tasks assigned by the immediate supervisor and authorized representatives

Marketing Assistant

Summary of Work Activities and Responsibilities:

Under the supervision of the Assistant Director, UDPO, the Compliance Officer for Privacy II is responsible for compliance management, incident management, complaints resolution in support of the operations of the Office. The position also performs research and capacity building, and office management support.

Main Duties and Responsibilities: 
 
I. Compliance Management

Registers the University’s data processing systems with the National Privacy Commission (NPC), and notifies the agency of any automated decision-making system of the University

Monitors the data protection concerns of other offices in the University, as assigned by the Assistant Director

Coordinates with various stakeholders (e.g. NPC, other data protection authorities, regulators, etc.) during compliance checks, data protection-related cases, investigations, and other similar activities

Coordinates with both internal and external stakeholders when carrying out data protection-related work

Assists in organizing and preparing preparatory and consultative meeting with stakeholders

Prepares materials, reserves venues, and orders food for meetings headed/organized by the Office

Coordinates arrangements for guests of the Office (e.g. parking slots, entry, egress, etc.)

II. Incident Management and Complaints Resolution

Prepares Security Incident Response Team Assessment Reports and submits to the Assistant Director for review and approval

Coordinates with University offices/units when addressing security incidents or data protection-related complaints

Gathers information and materials on data privacy, data protection, and other related topics when resolving issues/concerns encountered by the University that involve data privacy

Drafts responses for the resolution of common data protection-related issues and inquiries

Reviews and drafts data sharing agreements, subcontracting or outsourcing agreements, and other similar contracts relating to data protection

Monitors the data protection concerns of other offices/units of the University and provides advice as needed

III. Research and Capacity Building

Coordinates with various stakeholders in the resolution of policy questions and other legal issues relative to data protection

Analyzes news and reports on issues and provides advice on their anticipated impact/s on the data protection framework of the University

Serves as a resource speaker on topics involving data protection in trainings, workshops, and similar activities

Prepares information, education, and communication materials on data protection

Monitors the news for key data protection issues that may affect or impact the University

Collects, analyzes, drafts, and reviews internal and external policies relating data privacy and submits to the Assistant Director for review

IV. Office Management Support

Attends meetings, conferences, hearings, consultations, and other similar work- related events on behalf of the Office

Prepares minutes of the meeting, progress reports, post-activity reports, and other documentation materials for events or activities involving the Office

Takes photos and audio recordings of events or activities where the Office is involved

Prepares office-related materials such as memoranda, templates, activity designs, concept notes, studies, and slide presentations and submits to the Assistant Director for review

V. Performs other work- related tasks as may be required by the Immediate 
Supervisor and authorized representative.

Compliance Officer for Privacy

Summary of Work Activities and Responsibilities:

The Student Records Assistant V supports the Office’s operations by implementing a records management process for student records of the Ateneo Grade School. The position also assists in the utilization of Student Information System (SIS).

 

Main Duties and Responsibilities: 
I. Student Records Management Support

<ul>
	<li>Ensures digital and physical student records are properly stored, organized, and secured, in coordination with the Office of Admission and Aid (OAA)
	<ul>
		<li>Maintains student records, ensuring regular archiving, proper tagging, and secure handling of data, in accordance with office protocols and data protection standards</li>
		<li>Implements file-naming conventions of information, documents, and data of the Office</li>
		<li>Regularly backs up digital records</li>
	</ul>
	</li>
	<li>Handles turnover of student files to the Junior High School, Higher Education – Loyola Schools, and University Archives, ensuring that all required documentation is included and accurately transferred
	<ul>
		<li>Prepares documents/ records for turnover, ensuring that all files are systematically categorized, clearly labeled, and easily accessible for retrieval</li>
		<li>Follows preventive measures to eliminate the risk of lost or misplaced documents, such as regular checks, clear filing procedures, and prompt reporting of any discrepancies</li>
		<li>Coordinates closely with the relevant offices/ school units to ensure smooth turnover of files</li>
	</ul>
	</li>
</ul>

II. Student Information System Support

<ul>
	<li>Manages the Student Information System (SIS) (e.g., Edusuite) by processing user roles, configures notification templates, and ensures proper access control and other tasks related to the use of the SIS
	<ul>
		<li>Adds necessary fields in the student profile and creates grading components and new transmutation tables, templates, and default values for academic and non-academic grading</li>
		<li>Configures the system for the upcoming academic year, ensuring all relevant information, such as courses, sections, and student data, is properly set up</li>
		<li>Facilitates the automatic promotion of students to their appropriate grade levels in the system, ensuring that their records and class assignments are updated accordingly</li>
		<li>Generates reports from the SIS, as needed</li>
		<li>Inputs newly available classrooms and facilities, ensuring accurate room allocation for scheduling/reservation and class assignments</li>
		<li>Generates class sections and compiles accurate class lists, while configuring score sheets and grading views to ensure smooth tracking and assessment of student performance</li>
		<li>Manages faculty members in the SIS, encodes their teaching assignments, and configures the appropriate settings and privileges</li>
		<li>Assists students and faculty with account activation and address queries and concerns related to account access</li>
	</ul>
	</li>
	<li>Coordinates with Digital Information and Technology Services (DITS) cluster regarding management of password resets for students' email accounts and Microsoft 365 student accounts</li>
	<li>Serves as the main point of contact for the office in SIS-related projects, ensuring effective communication with all stakeholders and service providers (e.g. Edusuite, Student 360, etc.)
	<ul>
		<li>Provides the necessary data for project completion (e.g. process flows, student data, etc.)</li>
		<li>Liaises between the Office and DITS regarding project requirements, logistics, timelines, etc.</li>
	</ul>
	</li>
</ul>

III. Performs other work-related tasks as may be required by the immediate supervisor and authorized representative

Student Records Assistant

Summary of Work Activities and Responsibilities: 
The Department Secretary IV provides frontline, office management support, and business development support in the day-to-day operations of the Office

Main Duties and Responsibilities: 
I. Frontline Duties and Administrative Support 
• Attends to inquiries and requests from stakeholders and visitors from various communication channels (e.g., face-to-face, online, phone, office email) and coordinates the flow of information internally and with other offices concerned 
o Attends to office communications (incoming and outgoing) letters, memos, mails, emails 
o Records incoming and outgoing mails and documents for signature when needed 
o Prepares and files copies of outgoing correspondences and ensures that they are addressed/distributed (especially confidential documents) to intended recipients in a prompt and efficient manner 
• Posts announcements and memos in the Blueboard 
• Oversees the physical upkeep of the Office and coordinates job order requests for repair and maintenance 
• Maintains an established process on equipment management and ensures its implementation 
o Coordinates job order requests with Central Facilities Management Office (CFMO) for repair and maintenance 
o Conducts regular checking and inventory of equipment which includes requesting for necessary repairs 
• Assists the Department Secretary VI in processing the Department’s financial requirements by receiving, collating, and submitting documents related to financial transactions 
II. Logistical Support for Department Activities 
• Handles coordination and logistical support requirements for the trainings, seminars, 
workshops, and teambuilding/rest and recreation activities headed/organized by the Department 
o Prepares materials and kits, reserves venues, and arranges meal and transportation requirements 
o Processes venue reservations for thesis defense 
o Monitors event attendance and regularly maintains/updates the database for reporting 
o Takes Minutes of the Meetings as instructed, and submits to the Department Chair for review 
o Coordinates arrangements for guests (e.g. parking slots, entry, egress, etc.) 
• Provides logistical support/assistance in various University events such as service awards, commencement exercises, etc. as needed

III. Records and Documents Management Support 
• Updates office database and maintains files and records of correspondences, documents and other materials for the Department in a systematic manner and consistent with the need to protect confidentiality and data privacy 
• Processes and routes honorarium for Research Assistants 
• Processes and submits documents to various Offices in aspects pertaining to the following: 
o Freshman Acceptance, Classes/Subjects and Curriculum 
▪ Prepares lists of semestral schedules, subjects with or without final exam, summary of subjects offered in coordination with the Department Secretary VI, for submission to the Office of the University Registrar (OUR) 
▪ Assists in collating data for the revision of course description and submits it to the curriculum committee 
▪ Prints class lists from AISIS and distributes them to concerned faculty 
▪ Prepares acceptance letters for incoming freshmen 
o Employee Hiring and Faculty Loading 
▪ Prepares and routes Employee Requisition Forms (ERFs) for vacancies 
▪ Screens and prepares faculty teaching load form, administrative de-loading, tutorial reports and waiver of subjects in coordination with the Department Secretary VI for submission to the Office of the Dean 
 
IV. Performs other office-related tasks as may be assigned by immediate supervisor or authorized representative.

Department Secretary IV Biology

Summary of Work Activities and Responsibilities

Under the supervision of the Training Services Group Head, the Training Officer manages the Public and In-House accounts, courses, certifications and diploma programs of the Center; provides direct, close-in support to Resource Persons before and during the actual training conduct.

Main Duties and Responsibilities

I. Training Management Role 

<ul>
	<li>Serves as Training Officer carrying out training cycle tasks (pre, during, post) such as but not limited to the following:</li>
	<li>Pre-Training
	<ul>
		<li>Coordinates with Program Sales and Marketing Group and Program Development Group for pre-training requirements for each Public and In-House accounts, courses, certifications and diploma programs, i.e. participants profile, venue, reports, etc. </li>
		<li>Coordinates and assists the Resource Persons and In-House partners on the requirements of the course, certification and program, i.e. Canvas requirements, materials, quizzes/exam, preparations, room and equipment set-up, supplies requests, etc. </li>
		<li>Prepares attendance and program orientation slides, IDs, attendance and evaluation link/QR code, cash advance, etc. needed for Public and In-House accounts, courses, certification and diploma programs. </li>
	</ul>
	</li>
	<li>During-Training
	<ul>
		<li>Set up registration area, assists in class venue preparations on the logistical requirements of the course. </li>
		<li>Monitors participants’ attendance and engagement by providing support to both resource person and participants. </li>
		<li>Manage communication and course requirements to and from participants, In-House partners and Resource Persons. </li>
		<li>Takes class pictures and coordinates with Training team for picture layout, developing and delivery. </li>
		<li>Consolidate submissions of participants and send them to the Resource Person for grading. </li>
		<li>Encode/Set-up course, certification exam questions and answers on Canvas and serves as proctor/support during examinations in Zoom. </li>
		<li>Secures equipment and supplies used after each Public and In-House accounts, courses, certifications and diploma programs.</li>
	</ul>
	</li>
	<li>Post-Training
	<ul>
		<li>Monitors status of post-program evaluation, submission for grading of Resource Person and updates the Records Officer once grades are received. </li>
		<li>Prepares course evaluation summary, actual expense report and summary report required by the In-House partners (as needed).</li>
		<li>Arrange and organize graduation ceremonies and documentations. </li>
		<li>Check the accuracy and issuance of documentations according to the timeline and standards of the Center.</li>
	</ul>
	</li>
</ul>

II. Training Operations and Records Documentation Support

<ul>
	<li>Supervises the ordering of Training supplies (consumables, monthly and annual) requirements for the courses, equipment inventory and catering food orders. </li>
	<li>Creates Training Zoom details for all online synchronous sessions. </li>
	<li>Oversee the Training Records Officer, Records and Operations Assistants on behalf of the Training Group Head (if needed). </li>
</ul>

III. Leadership and Administrative Role

<ul>
	<li>Supervise Junior Training Associates in the completion of the pre, during and post training requirements. </li>
	<li>Monitors the department’s internal monitoring sheet and on the submission of post course requirements (e.g., actuals, summary report, materials). </li>
	<li>Suggest and implement improvements and innovation that would positively impact the department and the Center. </li>
	<li>Attends and participates in internal/external meetings on behalf of the Training Group Head (if needed). </li>
</ul>

IV. Performs other work-related tasks as may be required by the Immediate Supervisor and/or authorized representative.

Training Officer | Ateneo Graduate School of Business Center for Continuing Education

Summary of Work Activities and Responsibilities: 

The Program Officer for Formation II is part of a self-managed team (SMT) and reports directly to the Executive Director.

S/he collaborates closely with his/her teammates for his/her tasks, and consults with PO for Program Support to ensure proper development and efficient implementation of the program for their assigned year level.

 

Main Duties and Responsibilities:

I. Program Management

<ul>
	<li>Conduct home visits and student interviews for intake of program participants </li>
	<li>Plan and implement interventions and community-building activities including college bridging, mentoring sessions, batch gatherings, orientation seminars, etc</li>
	<li>Conduct consultations or “kumustahan” sessions with students and other stakeholders (parents, volunteers, partners) and prepare consultation reports</li>
	<li>Coordinate the participation of students in events including donor meet-ups</li>
	<li>Gives critical and reliable inputs about the participants whenever necessary (e.g. during their final acceptance deliberations, donor-donee matching, special concerns meetings)</li>
	<li>Collaborate with Program Officers (POs) for Program Support to align the interventions with the Trailblazers Program objectives and outcomes</li>
	<li>Continuously work with teammates to monitor, evaluate, and iterate the identified caring and community building activities and interventions</li>
</ul>

II. Administrative and Team/Office Support 

<ul>
	<li>Collaborates with teammates in the performing the administrative functions and other team maintenance tasks such as the following:
	<ul>
		<li>Formulates quality and efficient cluster activities, systems, and processes. </li>
		<li>Acts as documenter or presider/facilitator during SMT meetings</li>
		<li>Acts as documenter or logistical support during the conduct of trainings or workshops</li>
		<li>Gives critical and reliable inputs about the participants whenever necessary (e.g. during their final acceptance deliberations, donor-donee matching, special concerns meetings)</li>
		<li>Submits timely progress reports, program updates, and other relevant documentation to properly transition their batch to another SMT.</li>
		<li>Facilitates information dissemination to the participants</li>
		<li>Prepares budget requests and liquidation reports </li>
	</ul>
	</li>
	<li>Provides critical but constructive inputs during team member’s performance appraisal/review conduct.</li>
	<li>Performs functions as defined by their committee involvement (e.g. Pa-Care, VolMan, GA, Paskuhan, PDE, Finance, etc.)</li>
	<li>Assists other SMT’s in the implementation of their events and interventions </li>
	<li>Acts as support during team events like Education Partner’s Luncheon, Coordinators’ Conventions, Thanksgiving lunches and dinners, other assemblies, planning and evaluation sessions, and multi-stakeholder gatherings.</li>
	<li>Acts as one of the panelists during HR Panel Interview of applicants</li>
	<li>Submitting timely and accurate daily time record</li>
	<li>Overseeing Student Assistants and Service Hours</li>
	<li>Submitting any requirements that may be deemed necessary by the Executive Director, Senior Program Officer, or as requested by other Ateneo offices/units</li>
</ul>

Program Officer for Formation | Pathways for Higher Education

Summary of Work Activities and Responsibilities:

Under the supervision of the Assistant to the Director for Operations, the Residential Operations Assistant attends to the reservation and admission of potential residents and transients, handles their check-in and out, serves as front-desk support, and assists with the general upkeep of the rooms.

Main Duties and Responsibilities:

I. URH Reservations, Applications, and Admissions Management

<ul>
	<li>Assists with queries of potential residents and transients and monitors the various communication channels of URH</li>
	<li>Processes reservations of URH rooms and facilities
	<ul>
		<li>Prepares the reservation forms and receives and processes dorm reservation and application, ensuring all necessary documents are in order</li>
		<li>Assists in the review of previous residents’ files for any concerns and flags them to the Assistant to the Director for Operations for consideration</li>
		<li>Prepares the acceptance letters and dorm kits, and communicates the house rules to the incoming residents</li>
	</ul>
	</li>
	<li>Implements an organized filing system for each application, ensuring that all documents are kept confidential</li>
	<li>Updates the URH resident database and prepares present headcount report, including tagging resident students in AISIS</li>
</ul>

II. Facilities Upkeep and Maintenance

<ul>
	<li>Conducts regular inspection of common spaces and grounds maintenance, and schedules room inspection to ensure that the general upkeep of the facilities is well-maintained and that needed repairs are coordinated properly</li>
	<li>Assists in coordination of resident-related concerns with the appropriate offices and helps in the monitoring and resolution of these concerns</li>
	<li>Coordinates closely with the Housekeeping Supervisor for the URH in ensuring that a high-standard of cleanliness and over-all upkeep of the URH complex is maintained at all times</li>
	<li>Initiates job order process request for facilities and IT-related requirements, in coordination with the Senior Residential Operations Assistant</li>
</ul>

III. Room Check-in and Check-out Management

<ul>
	<li>Attends to the check-in process
	<ul>
		<li>Coordinates the clean-up of rooms with the housekeeping team and ensures that the rooms are ready for check-in</li>
		<li>Facilitates the check-in process of residents and transients and provides orientation of house rules</li>
	</ul>
	</li>
	<li>Attends to the check-out process
	<ul>
		<li>Coordinates the room check and clean-up to ensure that everything in the room is still accounted for, including the return of room keys</li>
		<li>Coordinates with the Office Assistant for Collections and Inventory Support to ensure that residents and transient guests have fully settled their bills prior to check-out</li>
	</ul>
	</li>
	<li>Monitors the appliance/s brought in and out by the residents
	<ul>
		<li>Assists the Senior Residential Operations Assistant with the residents’ submission of the Appliance Declaration Form.</li>
	</ul>
	</li>
</ul>

IV. Frontline and Office Support

<ul>
	<li style="list-style-type: none;"> </li>
	<li>Attends to inquiries of potential residents and the requests of the residents from various URH communication channels</li>
	<li>Accompanies the parents/ visitors in touring the URH facilities</li>
	<li>Manages the receipt and release of packages and documents delivered for the residents and the Office</li>
	<li>Keeps a record of the lost and found items of residents, including coordinating with the Campus Safety and Mobility Office</li>
	<li>Routes URH memos and announcements from various communication channels to the residents and transients</li>
</ul>

*Full JD may be requested

Residential Operations Assistant | University Residence Halls

Under the supervision of the Program Development Head, the Program and Administrative Assistant IV supports the implementation of programs, as well as provides office support to the day-to-day operations of the Section.

Main Duties and Responsibilities:

I. Program Management Support 

<ul>
	<li>Prepares and maintains the monthly calendar of scheduled programs </li>
	<li>Collates program data such as number of attendees, estimated gross earnings, etc., and submits them to the Program Development Head for review </li>
	<li>Documents program sessions and provides observation notes on class flow, class participation, class conduct, etc. to the Program Development Head and Program Development Officers</li>
	<li>Assists the Program Development Officers and Program Development Assistant in research by conducting desktop research and reviewing of available resources to complete the prescribed report template </li>
</ul>

II. Administrative Support 

<ul>
	<li>Oversees the physical upkeep of the office, and ensures that job orders for various equipment repair and maintenance services are properly coordinated </li>
	<li>Ensures that office supplies and resources are replenished, properly stored, and in good working condition
	<ul>
		<li>Monitors the inventory of office supplies and resources regularly, and coordinates with the Administrative Services Group for requisition </li>
	</ul>
	</li>
	<li>Handles coordination and logistical support requirements for meetings, events, and activities o Prepares materials and sets up the venues for meetings headed/organized by the Section
	<ul>
		<li>Prepares Minutes of the Meeting and submits them to the Program Development Head / Program Development Officers for review </li>
	</ul>
	</li>
</ul>

III. Records Management Support 

<ul>
	<li>Updates database and maintains files and records of correspondences, documents and other materials of the Section in a systematic manner and consistent with the need to protect confidentiality and data privacy.
	<ul>
		<li>Maintains physical and digital copies of Memorandum of Agreement (MOAs), Memorandum of Understanding (MOUs), Partnership Agreements, Accreditations, etc. o Updates the contact information of resource persons, clients, partners, and suppliers, etc.</li>
		<li>Tracks and records the status of the job orders, transmittals, etc. </li>
	</ul>
	</li>
</ul>

IV. Performs other work-related tasks that may be assigned by immediate supervisor and authorized representatives.

Program and Administrative Assistant IV

Summary of Work Activities and Responsibilities:

Under the direct supervision of the Head of the Janitorial Services Section, the Housekeeping Supervisor is responsible for implementing operational standards for cleaning and supervising the work performance of housekeeping maintenance personnel.

 

Main Duties and Responsibilities:

I. Housekeeping and Maintenance

<ul style="list-style-type: disc;">
	<li>Recommends and implements operational standards and procedures for cleaning</li>
	<li>Oversees the services provided are in accordance to set standards and delivered in a timely manner</li>
</ul>

<ul>
	<li style="list-style-type: none;">
	<ul style="list-style-type: circle;">
		<li>Leads the team in the planning and execution of all maintenance related needs and requests of the LS community, when necessary</li>
	</ul>
	</li>
	<li>Ensures stocks of housekeeping supplies and equipment are adequate to maintain the upkeep of the assigned zone, in coordination with the Administration Group
	<ul>
		<li>Monitors the issuance of supplies and equipment to the maintenance staff</li>
		<li>Conducts regular audit of supplies &amp; equipment inventory as basis for forecasting to facilitate effective scheduling of orders</li>
	</ul>
	</li>
	<li>Monitors the inventory and condition of all loose furniture and equipment issued in their assigned zone
	<ul style="list-style-type: circle;">
		<li>Facilitates reporting and repairs of defective equipment, furniture, and building systems</li>
		<li>Reports and recommends to Facilities and Utilities Group needed repairs or replacements of defective equipment or furniture</li>
		<li>Coordinates with the Facilities and Utilities Group for preventive maintenance of facilities and other utility improvements</li>
	</ul>
	</li>
	<li>Coordinates with the Administration Group all logistical and set-up requirements of various events in the University
	<ul style="list-style-type: circle;">
		<li>Facilitates the assignment of the required manpower and equipment</li>
		<li>Ensures the requested services and equipment provided are in working order and delivered in a timely manner</li>
		<li>Monitors the issuance and return of the requested furniture and equipment</li>
	</ul>
	</li>
	<li>Prepares estimates for operational costs, for use and reference of the Janitorial Services Section Head
	<ul style="list-style-type: circle;">
		<li>Provides inputs in preparing the budget for housekeeping and maintenance works, and assists in managing and monitoring of the said budget</li>
	</ul>
	</li>
</ul>

II. Team Supervision

<ul>
	<li>Supervises, monitors, and evaluates the performance of staff and recommends corresponding personnel actions such as promotions, transfers, and dismissal</li>
	<li>Orients and trains staff on tasks to be accomplished, the proper implementation of work policies and procedures, and the required specifications and standards</li>
	<li>Plans and prepares work schedules and assignments, and scope of work of the supervised staff</li>
	<li>Provides feedback and coaches staff to further develop their performance</li>
	<li>Maintains required records of employee work hours, budgets, payrolls, and other pertinent information</li>
</ul>

<ul>
	<li>Coaches and mentors the staff to resolve performance concerns</li>
	<li>Guides the staff in the proper implementation of work policies and procedures, as well as the efficient use and maintenance of cleaning equipment and supplies</li>
	<li>Investigates complaints regarding service provided and, takes corrective action</li>
</ul>

III. Performs other tasks as may be assigned by immediate supervisor or authorized representative

Housekeeping Supervisor | Central Facilities Management Office

Summary of Work Activities and Responsibilities: 
Under the supervision of the Chair of the Department of Curriculum, Pedagogy and Assessment, the position performs secretarial and clerical services to support the day-to-day operations of the department

 

Main Duties and Responsibilities 
1. Frontline and Secretarial Support 
● Responds to inquiries regarding Department activities, programs, and refers callers 
to the right person when necessary. 
● Receives incoming memos, messages, calls, emails, and office mail and distributes tofaculty concerned. 
● Performs reception work to maintain efficient office operations such as entertaining 
visitors and students who may wish to consult with the department chairperson or 
faculty 
● Assists in the preparation of department sponsored events including reservation and 
use of facilities and equipment when necessary. 
● Performs other secretarial support duties as may be called for.

2. Documentation &amp; Records Management Support 
● Provides, prepares materials for accreditation of programs, as well as for government 
and non-government applications related to programs and projects of the department 
● Prepares, types, and files instructional materials 
● Keeps updated and maintains accurate, orderly, and systematic files of reading 
materials, exam questionnaires, and class lists. 
● Assists in the preparation of materials and forms for administering student evaluation 
for each class in the department. 
● Encodes student feedback on course and faculty. 
● Handles and monitors record of reservations of the department meeting rooms 
● Handles and records requests from faculty for the reproduction of teaching and exam 
materials. 
● Safekeeps and files confidential matters/documents of the Office.

 
3. Office Management Support 
● Assists in the administration of various registration-related concerns of both faculty 
and students. 
● Coordinates the schedule of thesis and capstone project oral defense with the faculty 
and students 
● Updates students’ individual program of study. 
● Provides logistical support in organizing and holding lectures, conferences and 
activities hosted by the department 
● Coordinates with faculty for their class lists, prepares grading sheets andcompletion forms as needed every semester. 
● Files electronic and hard copies of syllabi, grading sheets, completion forms and 
evaluation forms in coordination with the Administrative Assistant. 
● Encodes/updates Individual Program of Study of undergraduate and graduate majors 
(in coordination with the program adviser). 
● Assists the Coordinators with student-related information dissemination. 
● Files records of the Minors, Undegraduate and Graduate Students. 
● Maintains and updates the department’s alumni database. 
● Provides logistical support for graduation and other academic activities 
● Receives students’ papers and other related documents and gives them to the 
faculty concerned. 
● Purchases, monitors, and maintains sufficient stock of office supplies and 
equipment.

 
4. Performs other tasks that may be assigned by the Chair and/or authorized representative of theoffice.

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