Full Time Virtual Accounting and Office Associate  

Company: Achieve Integrative Health, No. 1 Acupuncture Clinic in Cedar Park and Austin surrounding areas

About the Company:

Join Achieve Integrative Health, Austin, TX's premier acupuncture clinic, and be part of a transformative healthcare journey. For over 17 years, we've championed health restoration, empowering thousands to reclaim their energy, vitality, and joy. Our success stems from a unique blend of Traditional Chinese Medicine and advanced technologies.

At Achieve Integrative Health, we're not just about healthcare; we're about life-changing care. Join us to deliver unparalleled service and results, reshaping healthcare one patient at a time. Let's make lives great again, together!

Why Join Us?

• Transform Lives: We're not just another company. At Achieve Integrative Health, WE MAKE a real difference by bringing joy and health back into lives with every interaction.
• Unbounded Growth: There is no limit to your growth with our company. We're on a mission to grow, with plans to expand our healing touch in Austin, Texas, and its surrounding areas.
• Empowerment Team Culture: We are known for our team culture because we help our team members achieve their professional, financial, and personal goals. Over 70% of team members who successfully completed the 3-month training period have achieved their goals after joining our team.
• No. 1 Acupuncture Clinic with Innovation: Stay at the forefront of acupuncture and wellness with the latest techniques and tools.

Who We're Seeking?

We are seeking team members who are aligned with our core values:

• Service Above Self: You have a Caring heart and a Humble attitude to put patients’ needs before yours.
• Commitment: You are persistent and disciplined in reaching your own goals that are demonstrated by your consistent performance and growth.
• Accountable: No excuses allowed. You are responsible for everything that happens to you and everything that doesn’t happen to you.
• Results Oriented: While we acknowledge your effort, you are only rewarded when producing measurable results.
• Transparency: You practice clear, honest, and direct communication with every team member and patient.
• Inspirational: You lead by example to inspire others, both patients and teammates, to live a healthy lifestyle.

What We Offer:

• Competitive Compensation: Top compensation and performance bonuses in the acupuncture industry, rewarding you based on the results you produce. Monthly salary during 3-month training period - $520 U.S. Dollars; Monthly Salary after 3-month training period will be evaluated based on your performance and can ranging from $520-$867 or higher. In addition to the base salary, you are also eligible for the team performance quarterly bonus.
• Learning & Growth Opportunities: Access resources to keep sharpening your mindset, communication, and customer service skills.
• Wellness Initiatives: Benefit from complimentary virtual health services, ensuring your well-being is a priority.
• Work from Home: Build a career from home, no more 3-4 hour commutes.
• Other Benefits: Paid time off, medical insurance, saving program matching, and more for qualified team members after completing the 90-day training period.

Application Process:

1. Message us via Kalibrr to ask for our email address for you to send the required application information.
2. Once you are given our email address, email us
   • Your resume in pdf format only.
   • A 60-second video of yourself, sharing the 3 most important things you value in your Perfect Job. The video cannot exceed 60 seconds.
3. Important: Failure to follow the above instructions will result in automatic termination for further interview process.
4. Be prepared to share what you know about our clinic during your Zoom interview.

Job Purpose:

The Accountant Virtual Assistant is responsible for recording daily patient services and product sales from patient management software to QuickBooks, insurance payments and post the Explanation of Benefits, performing month-end, quarter-end, and year-end closing procedures, maintaining daily and weekly stats, performing quality control, and supporting other team members. This role also includes preparing and providing various reports to the COO/CFO as needed. The ideal candidate should be detail-oriented, able to work quickly and accurately, and proficient in Excel. A passion for analysis, a hands-on attitude, and the ability to use company software (including Desktop QuickBooks) are essential. The goal is to provide accurate financial information, allowing the in-house team to focus on patient service.

Job Responsibilities:

• Enter daily patient charges and deposits into QuickBooks
• Track accounts receivable and follow up on payments
• Reconcile insurance payments and post the Explanation of Benefits
• Update daily stats and share with the team
• Perform accounting and admin tasks to support team members
• Answer patient inquiries regarding financial matters (e.g., ledgers, receipts)
• Ensure a VIP experience for patients
• Learn and administer products quickly, teaching patients when necessary
• Suggest process improvements
• Enter vendor bills into QuickBooks and report abnormal transactions to the CFO
• Analyze financial stats, offering insights on what’s working and providing solutions
• Analyze financial statements and ratios, providing recommendations to the CFO
• Perform quality control and admin tasks to ensure accuracy

Qualifications:

• Thrives in a fast-paced environment
• Strong problem-solving skills
• Detail-oriented, organized, and adaptable
• Ability to manage competing demands and adjust methods as necessary
• Uphold integrity and organizational values
• Ability to make sound decisions and explain reasoning
• Persistence and commitment to excellence
• Medical terminology and customer service experience preferred
• Quick to learn software programs
• Results-focused, with an emphasis on outcomes rather than effort

Computer and Internet Requirements:

• Fast, reliable wired internet (100 Mbps minimum)
• Backup internet (10 Mbps minimum)
• Power station backup
• Dual monitor setup
• Intel Core i3 (or higher), 8GB RAM
• High-quality headset with microphone, working webcam
• Quiet, private workspace with no distractions

Work Schedules:

Full-time U.S. Central Standard Time (Graveyard Shifts in Philippines)