Senior Student and Alumni Engagement Officer I  

Summary of Work Activities and Responsibilities:

The Student and Alumni Engagement Officer designs, implements, monitors, and evaluates programs that promote student and alumni formation activities, including the spiritual, leadership, health and wellness and service learning (social and community involvement). Engages ASoG students and alumni in the mission of the School, in particular, and the University, in general, and to be Persons for Others, guided by its identity as a Catholic, Jesuit, and Filipino university.

Main Duties and Responsibilities:

1. Program Design, Implementation, and Evaluation

• Conceptualizes an overall student and alumni formation, engagement, and service learning strategy/framework (short and medium term), anchored on the University mission and strategic thrusts, in consultation with, and under the guidance of the Academic Head and the Dean, in collaboration with the University offices.
• Develops, finalizes, implements, and evaluates student and alumni interactive activities and events, through various channels and approaches, that result in a vibrant student and alumni community.
• Conceptualizes, implements, and evaluates promotional campaigns to encourage the students and alumni in joining formation, engagement, and service learning activities.
• Evaluates existing programs and projects to improve student and alumni engagement and service learning, with the intent of creating, nurturing, and sustaining partnerships.
• Gathers the necessary information and that recommendations are adequately supported before submitting a proposal.

2. Stakeholder Management

• Assists the Academic Head in handling and managing stakeholder relationship concerns and difficulties and conflict situations among students and alumni.
• Builds partnerships with students and alumni, with the intention of understanding their needs, and providing recommendation to the Academic Head.
  • Sustains the connection through regular offerings of personal enhancement, spiritual, and educational programs designed specially to suit the general and targeted interests of the students and alumni, in partnership with different University offices.
• Liaises, coordinates, and collaborates with other relevant University units, such as the Mission Integration cluster, other student groups/organizations, and the alumni association on behalf of the students and alumni.
• Links the students and alumni to the other services or programs within the University that may be relevant to their needs.
• Updates student and alumni database and program dashboards.

3. Program Administration

• Attends to the coordination, administrative, and logistical requirements of the programs sponsored and events organized by the Academic Head and the Dean.
• Maintains files and records of correspondences, documents, and other materials in a systematic manner and consistent with the need to protect confidentiality and data privacy.
  • Assists in preparing and filing of copies of outgoing correspondences; Properly logs incoming correspondences and ensures that they are addressed in a prompt and efficient manner.
  • Properly disposes old files and records according to University and School guidelines.
  • Maintains confidential records by preparing and filing important documents and other correspondences for future reference and records retention.
• Ensures that student and alumni policies are properly communicated, disseminated and popularized.
• Consolidates reports on the use and control of the program’s budget and expenses.

4. Performs other duties as may be required by the immediate supervisor or any authorized representative.

Knowledge, Skills, and Abilities:

• Proficient in MS Office and other business applications
• Strong attention details
• Good analytical and critical thinking abilities
• Strong oral and written communication skills
• Has the ability to multi-task
• Knowledge in records management and timekeeping
• Trustworthy in handling confidential information, records and files and other matters internal to the office. Knows when and how to be discrete
• Knowledge of marketing methodologies
• Knowledge in data management, familiarity with using data platforms / dashboards to engage and track student and alumni engagement
• Ability to collect and consolidate information, and make sound decisions & solve problems by weighing possible benefits, risks, and other implications
• Knowledge and ability to conduct program conceptualization and design
• Knowledge in website maintenance and design
• With a keen sense of compliance and protocol
• Ability to establish effective working relationship with stakeholders and partners, and to exercise tact and courtesy to internal and external partners of the University
• Ability to manage and coordinate events and programs to engage the general and target audience
• Must be open to learning and ambiguity; ability to effectively adjust and manage a variety unexpected situations
• Ability to maintain and monitor program budget and expenses
• Ability to track inventory and allocate resources

Education and Experience Requirements:

• Graduate of a four-year degree, or equivalency in work experience, preferably in Marketing, Communications, and other allied fields
• At least 5 years work experience, preferably in the area of student or alumni programs or activities
• Familiarity in proposal writing, events management, and people management