Customer Service
Howel and Co
- Jakarta Barat, IndonesiaJembatan Besi Kel., Tambora, Jakarta Barat, DKI Jakarta, IndonesiaJakarta BaratDKI JakartaIndonesiaIndonesia
- 4.200.000,00 IDR - 4.950.000,00 IDR / monthIDR420000049500004200000MONTH
- Toàn thời gianFULL_TIME
Đăng ngày 2 months ago và hạn chót nộp hồ sơ vào ngày 10 Feb
Nhà tuyển dụng đăng tin 2 days ago trước
2024-07-04T02:50:05.113124+00:002025-02-10T17:00:00+00:00Miêu Tả Về Công Việc
About Us:
Join our dynamic team and be the voice of our brand, helping customers across platforms like Shopee, Tokopedia, and Instagram.
Responsibilities:
- Respond to customer inquiries promptly and professionally.
- Handle product issues, returns, and exchanges.
- Manage and track orders, ensuring timely delivery.
- Collaborate with the logistics team to resolve shipping issues.
- Maintain accurate records of customer interactions.
- Monitor and respond to customer reviews and feedback.
- Provide product and policy information.
- Continuously improve service procedures based on feedback.
Trình độ tối thiểu
Qualifications:
- Male/Female, max age 27.
- Bachelor’s Degree in any field (fresh graduates welcome).
- Willing to work 24-hour shifts, including weekends and holidays (fixed schedule).
- Good communication skills; able to handle difficult situations professionally.
- Quick and accurate typing; basic computer skills.
- Strong problem-solving skills and attention to detail.
- Capable of working independently and as part of a team.
- Basic proficiency in English; additional languages a plus.
- High empathy and commitment to customer satisfaction.
Đặc quyền và lợi ích
Performance Bonus
Medical / Health Insurance
Paid Holidays
Kỹ năng cần thiết
- Persuasion and Negotiation
- Problem Sensitivity
- Chat Support
- Customer Service
- Reading Comprehension
- Critical Thinking
- Communication Skills
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Always
- Địa chỉ văn phòng
- Jembatan Besi Kel., Tambora
- Ngành nghề
- Retail Industry
- Vị trí đang tuyển
- 10 vị trí tuyển dụng mới
- Trang web
- http://www.howelandco.com
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Về Howel and Co
About Us:
Founded in 2015, Howel and Co has redefined the art of gifting in Indonesia. As a celebrated TOP BRAND, we specialize in creating premium, bespoke gifts that capture the essence of every occasion. From luxurious bath sets to heartfelt prayer collections and playful children’s gifts, our products are meticulously crafted to ensure quality and uniqueness.
We collaborate with renowned figures and leading corporations to bring your gifting visions to life. At Howel and Co, we believe in turning ordinary moments into extraordinary memories—join the #HowelPeople and discover the power of a perfect gift.