Client Service Associate

MarketConnect Inc.

Taguig City, Philippines
Lane S, Fort Bonifacio, Taguig City, Metro Manila, Philippines
Taguig City
Metro Manila
Philippines
Philippines
TELECOMMUTE
Toàn thời gianFULL_TIME
Remote

2024-12-12T02:39:16.387384+00:00

Remote

Công việc đã đóng.

Miêu Tả Về Công Việc

Point of contact for clients. They are the point of trust and integral to our client relations. They need to be polite, accurate, and fast in all communication to build lasting relationships
New client onboarding: involving the correct people in the business to provide the requested information (usually financial, technical, and data legislation)
Timely delivery and success of commercial campaigns
Responsible for chasing/keeping clients to their deadlines for individual deliverables and the milestones that are required to fully and successfully deliver the campaign
Responsible for clients being updated on campaign status via sharing of dashboards and emails/calls to explain campaign status when needed.
Assigning tasks to internal fulfillment teams and overseeing the campaign status dashboard.
Manage the fulfillment teams to ensure campaign timelines are met for deliverables, results, and client requests
If a campaign is not delivering according to the project management/reporting dashboards, the CSD will be responsible for contacting the head of the relevant fulfillment team to ensure that remedies are made
Post-campaign reporting to demonstrate the success of a campaign to our clients

Trình độ tối thiểu

Good communication and presentation skills;
Excellent problem-solving skills;
Must have excellent English verbal and written skills to communicate confidently with clients and peers
Must have a proven track record of client management within digital media
Must have project management skills

Đặc quyền và lợi ích

Work from Home

Tóm tắt công việc

Trình Độ Công Việc: Trình độ nhân viên cấp trung bình / cấp quản lý

Ngành Nghề: Sales and Marketing

Yêu cầu học vấn: Tốt nghiệp Cử nhân

Địa chỉ văn phòng: Capital House, Lane S, 1201 Taguig City, Philippines

Ngành nghề: Advertising

Vị trí đang tuyển: 1 vị trí tuyển dụng mới

Trang web: http://www.marketconnectph.com

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Về MarketConnect Inc.

We are a below-the-line advertising agency with > 20 years of experience in health and ethical advertising: launches, communication strategies, branding, conventions, conferences, activations, etc.- we’ve done it all. We are composed of dedicated and experienced team members who have your back when it comes to developing fresh and innovative brand strategies. We invest in talents that integrate the science of your brand with creativity.

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