Concierge Engineer
MIEA Pte. Ltd.
- Singapore, SingaporeSingapore, Singapore, SingaporeSingaporeSingaporeSingaporeSingaporeTELECOMMUTE
- 700,00 US$ - 1.000,00 US$ / monthUSD7001000700MONTH
- Toàn thời gianFULL_TIME
Miêu Tả Về Công Việc
We’re looking for a punctual and responsible person with an engineering mindset to join our startup team at MIEA Health and help support our clients with our product.
Responsibilities
- Communicate with patients on behalf of clinics, managing doctors’ schedules
- Label datasets to help train our AI
- Submit bug reports to the dev team and suggest product improvements
What we offer
- $700 USD per month
- 5-day work week, weekends off (Saturday & Sunday)
- Monthly payment under contract
What you’ll be doing
You’ll act as a clinic receptionist, stepping in whenever the AI can’t handle tricky cases. You’ll be responsible for supporting between 3 and 10 clinics. Essentially, you’ll be chatting with clinic patients, answering their questions, and helping them schedule, reschedule, or cancel appointments. The work isn’t hard, but it does require punctuality and an engineering mindset.
About Us
Our product is a chatbot that automates communication between small and medium-sized clinics (GP practices, specialist practices, dental clinics, and aesthetic medicine clinics) and their patients. We’re developing AI that learns as it goes, but like all AI applications, it doesn’t get things right 100% of the time, so it needs a little guidance. That’s where you come in—helping our AI learn by setting a good example and pointing out any mistakes.
Trình độ tối thiểu
- English at C1 level or higher
- Computer literacy
- Your own computer and reliable internet connection
- Engineering thinking (an engineering background or experience with IT projects)
- Availability to work from 09:00 to 18:00 (GMT+8, Singapore time)
- Understanding of medical ethics, politeness, and the ability to escalate complex issues
- Dependability
Đặc quyền và lợi ích
- Paid Vacation Leave
- Work from Home
Kỹ năng cần thiết
- Medical Industry Knowledge
- Information Ordering
- JIRA
- Attention to Detail
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- IT and Software
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Sometimes
- Địa chỉ văn phòng
- Singapore, Singapore, Singapore
- Ngành nghề
- Computer Software / Engineering
- Vị trí đang tuyển
- 1 vị trí tuyển dụng mới
- Trang web
- https://mieahealth.com/