Customer Service Representative: Healthcare Account
Palmeira Lando OPC
- Pasig, Philippines1203/1204, Pasig, Metro Manila, San Miguel Ave, San Antonio, PhilippinesPasigMetro ManilaPhilippinesPhilippines
- 16.000,00 PHP - 25.000,00 PHP / monthPHP160002500016000MONTH
- Toàn thời gianFULL_TIME
Miêu Tả Về Công Việc
- Graduate of any 4-year course, preferably Medical Course or Business Management.
- Preferably with experience in an intake, administrative, or customer service role
- Has an upbeat personality
- Previous BPO healthcare experience is a plus, but not required.
- Above average English Language proficiency in both verbal & written
- Analytical & Detail Oriented
- Fast learner & willing to be constantly trained of new processes
- Tech Savvy, Proficient in reporting tools such as Excel, Microsoft Office.
- Can work with minimum supervision: Proactive
- Customer Service oriented
- Willing to work on night shifts and Onsite/Office base in Ortigas, Pasig
- With or without BPO experience are welcome to apply!
Trình độ tối thiểu
- Manage Inbound calls from different sources, mostly involves in a patient’s care.
- Outbound calling to follow-up patients
- Managing patient admissions which includes gathering of patient records, insurance checks, etc.
- Managing emails, faxes & scans
- Staffing of Electronics Charts
- Managing Medical Records such as uploading of signed orders in patient’s charts, sending of orders for signatures.
Đặc quyền và lợi ích
- Free Lunch or Snacks
- Paid Vacation Leave
- Medical / Health Insurance
- Paid Sick Leave
- Paid Holidays
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- Health and Medical
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Địa chỉ văn phòng
- San Miguel Avenue corner Shaw Boulevard Ortigas Center, Pasig City 1605
- Ngành nghề
- Business Process Outsourcing
- Vị trí đang tuyển
- 3 vị trí tuyển dụng mới
- Trang web
- http://www.palmeirabpo.com
Về Palmeira Lando OPC
PLO BPO empowers healthcare facilities to concentrate on patient care by efficiently managing remote tasks with a high level of expertise. We've helped so many offices boost their productivity and quality of service by specializing in these tasks.
We are a company built by people coming from the Healthcare Industry. Founded by professionals in the healthcare industry, our company was established to address inefficiencies in existing processes. We recognized that by streamlining non-clinical operations, we could substantially improve the quality of patient care.