Technical Solutions Architect  

Job Responsibilities

• Artfully articulate and discuss the entirety of the Organization Reference Architecture.
• Interface with our prospects and customers to determine technical requirements, feasibility, and expectations.
• Strategize with prospects to architect a winning solution based on a variety of criteria, including business objectives, functionality, scalability, futureproofing, and cost.
• Ability to translate customer goals and business drivers into a clear well-defined solution that meets customer requirements.
• Create detailed and accurate Statements of Work (SOW) that allow Professional Services team members to implement the architected solution.
• Partner with internal sales and operations teams to provide support for pre/post sales activities, such as product demonstrations, webinars and/or presentations, solution designs, proofs of concept, total cost of ownership, ROI analysis, etc.
• Translate complex technical concepts to easily understood “value” discussions which address both business drivers and client benefits.
• Provide technical sales support during the pre- and post-sale phases.
• Manage multiple concurrent projects, with non-linear project phases, while maintaining an appropriate availability to deliver well-designed solutions on time and within budget.

Qualifications

• Have worked for a Managed Service Provider (MSP), a Professional Services organization, or both.
• Several years of experience working as a system administrator, network engineer, or similar position; OR you have several years of experience working in a consultant capacity where you provided recommendations that supported desired business outcomes.
• Experience across an IT lifecycle consisting of pre-sales, consulting, architecture, and design.
• Have previously worked as a Solution Architect or Sales Engineer and have a clear methodology for performing requirements gathering, analyzing business requirements, and tailoring a custom product and solutions.
• Proven that you can influence the definition of technical strategies and design solutions.
• You have broad expertise in IT infrastructure, cloud technologies, and/or IT consulting, with at least two focus areas:
o Networking: Cisco, SonicWALL, Fortigate
o Storage: EMC, Compellent, Equallogic
o Virtualization: VMWare, Hyper-V, Citrix, VDI
o Security: IDS, SEIM, MFA
o Microsoft Suite: Windows Server, Exchange Server, Active Directory
o Cloud: Azure, AWS, Office365
o IT Compliance Standards: HIPAA, PCI DSS, SOX, FSMA, GDRP
o IT Governance Frameworks: ISO, ITIL, COBIT, Calder-Moir
• You previously have worked responding to RFP’s, RFI’s, and RFQ’s for both commercial and government contracts.
• You are experienced in writing Statements of Work and appropriately determining pricing for hardware, software, services, and labor.
• You have previously worked in a similar fast-paced, deadline-driven position.